Customer Reviews for McLaughlin Towing & Recovery LLC
(Distribuidor de U-Haul del vecindario)

308 comentarios

85 Cross St   Danbury, CT 06810

(203) 648-4660

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 12/24/2021 - 12/26/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(203) 648-4660

85 Cross St
Danbury, CT 06810

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 12/24/2021 - 12/26/2021: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Great bunch of guys highly recommend this location,curtious and friendly great customer service

NICHOLAS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy P. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEITH B. 
Clasificación:
1.0

It should made clear to customer that they can't do self check out if they arrive late than scheduled pick up time. People can't keep running around to figure out the process. This point should high light, worst customer service from Uhal. Will not recommend to anyone. Even for droop no proper instructions, where to drop off the keys.

Siva Naga Srikan B. 
Clasificación:
5.0

Everything went very smooth. With the exception of forgetting my ezpass. I was told I will just get a bill for the toll amount no other charge. My truck was new and easy to drive

Chris S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Chris C. 
Clasificación:
5.0

I was supposed to rent at Division St Danbury, CT originally. My reservation was cancelled in error. Although I was frustrated at the error, The manager at Division St was helpful in finding this other truck.

WILLIAM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean F. 
Clasificación:
5.0

Good service.

Daniel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDRA A. 
Clasificación:
5.0

Yay!! painless thanks to the staff :)

MARGARET D. 
Clasificación:
4.0

El cliente no dejó un comentario.

James N. 
Clasificación:
1.0

initially no one sent me the code to access the lock box. I called earlier in day and was told there was issues processing my license and needed to call 800 Uhaul because he couldn't help. The instructed me to do a self check in and I'd be all set. Once i got to location still did not receive any info on accessing lock box. had to call 1800 uhaul again and then informed me i needed to provide even more forms of identification. whole process took about an hour to clear me and have me receive the code. I think I am entitled to a refund. please advise asap.

David G. 
Clasificación:
5.0

The guys here are super friendly, nice and helpful.

PAUL M. 
Clasificación:
5.0

Great service!

URSULA L. 
Clasificación:
5.0

Overall excellent experience. Mclaughlin and crew were polite, friendly and helpful throughout the whole process. Will use again when needed.

TODD G. 
Clasificación:
5.0

At McLaughlin Towing & Recovery LLC, I had the best UHaul experience I have ever had. They are really nice/friendly people there and were very helpful.

Harold G. 
Clasificación:
5.0

Location was a little tricky to locate, which of course they cannot change. Once located though, everything went great and the staff helping me was terrific. Would highly recommend for next time around.

GARY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASMINE S. 
Clasificación:
5.0

This location is very accommodating and helpful!

Kim B. 
Clasificación:
3.0

El cliente no dejó un comentario.

MATTHEWW O. 
Clasificación:
5.0

Nice guy. Easy pick up and drop off.

David B. 
Clasificación:
5.0

hassle-free Good Equipment

JOSEPH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hamlet G. 
Clasificación:
1.0

The owner is a thief will never use this location before. The worst location ever.

Amira O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin H. 
Clasificación:
5.0

After reserving on line and doing all information that was needed (ie...photo of license), I went and all I needed to give was credit card (only bc I was using a different one than I had reserved with). They explained how to drop off after hours and that was easy bc it walks you through step by step.

Kristina N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kim C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew W. 
Clasificación:
4.0

Faster check out. If done online it should be a matter of checking out. Not going through the same steps.

erron M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harry R. 
Clasificación:
3.0

When I made my reservation 3 weeks prior to the move I put in the address we were moving from in Stamford Ct and selected the U-Haul in Stamford as my pick up yet the day prior I received a call from U-Haul stating that you couldn't accommodate me were I requested and I was forced to drive a Hour both ways to pick up the truck 50 plus miles from the move location. I do not understand why with 3 weeks notice U-Haul was unable to provide a truck at the location I requested.

Teddy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

phenomenal, so nice and caring

Ethan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer B. 
Clasificación:
5.0

Friendly and helpful.

Primitivo R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vipin M. 
Clasificación:
5.0

Nothing.

Chris H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregg V. 
Clasificación:
5.0

NIce people, good experience

Jeff S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Palash G. 
Clasificación:
5.0

One of the best U-Haul dealers I've ever been to. Extremely efficient, helpful, professional and courteous.

JON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina S. 
Clasificación:
5.0

Everything was perfect!

PATRICK O. 
Clasificación:
5.0

El cliente no dejó un comentario.

arlene U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey J. 
Clasificación:
1.0

I was charged insurance when I didn't request it. Equipment had to be abused constantly to work

Eric B. 
Clasificación:
5.0

Especially appreciate the care in connecting the hitch. The safety first attitude was evisent in one supervising another in connecting the trailer, complete with a double check. ¡Gracias!

RICHARD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

William H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ashley P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph T. 
Clasificación:
5.0

Bunch of good guys doing their best to help.

Edmond E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darlene A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kent S. 
Clasificación:
1.0

It took us an hour to get the keys our truck. I had a reservation and had done the pre-check in. The man couldn't pull that up apparently so he decided to start a new reservation for us after 30 minutes of talking to his coworkers about other customers. The man then charged us twice the amount that we should have been for the Uhaul and said "Oops. Youll be credited back I hope"... I will definitely rethink using uhaul for my next move when I am choosing a moving company.

Tim W. 
Clasificación:
5.0

Seems like a lot of money to just rent a truck for a few hours. But they let me rent the truck the night before and pick it up the next day.

milton M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Pete H. 
Clasificación:
4.0

Mike was very helpful. I think the whole staff was professional. I think there was an error in reading the fuel meter since it was a newer truck. I ended up filling about 6 gallons more than I got the truck with. But, that was OK, with the service and overall maintenance I received, I am happy to overlook this minor error. Best,

Vijay R. 
Clasificación:
5.0

El cliente no dejó un comentario.

doug G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Earle L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott B. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hamal T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel I. 
Clasificación:
5.0

Need more sizes of trucks.

milton M. 
Clasificación:
5.0

The people at McLaughlin could not have been more helpful. Awesome experience. I will be back.

Jeremiah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAN B. 
Clasificación:
1.0

told to drop van on Sunday May 19, when no one was there and then charged for damage that I am not aware about. Customer service for U-Haul no one answering, only recording. WILL NEVER USE RENTAL AGAIN.

Jovan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

carole M. 
Clasificación:
5.0

The check in process was so easy, the truck was brand new and very clean, and drop off was a breeze.

Erin W. 
Clasificación:
3.0

They seems to be very busy, but very friendly people.

Rakeshkumar D. 
Clasificación:
4.0

I rented a trailer. I returned it on the morning of the 17th. They charged me 2 extra days through the 19th. Maybe you can correct it. Gracias.

edward H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert J F. 
Clasificación:
5.0

Gracias

Neil A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack B. 
Clasificación:
4.0

I did not choose this location. I used the Uhaul.com website and I requested a pick up in Danbury, CT. Specifically, I chose the location on Division Street; 4 blocks from my house! The first time I completed the order, Uhaul.com sent me to Newburgh, NY for the pick up. I cancelled the order! I completed a second request and the order completed with a pick up at the Division Street location. I even printed out the form with the Division Street location on the sheet. That day or the next, I received a text from Uhaul confirming my pick-up. Unfortunately, I didn't read it until later...when I found out that the pick up location was changed again. This time, at least, the location was in Danbury, CT. Unfortunately, instead of driving 1 minute down the road, I had to drive over 10 minutes to a location I could only find using GPS. The representative I spoke to was apologetic but helpful. I received my trailer and left. The people I dealt with at both locations were fine; the website is a piece of crap! I will use it again in the future but, if this happens again, that will be the last time I ever use the website.

Frank W. 
Clasificación:
5.0

They did a great job. Charlie and Mike were terrific. I came in just before they closed, and they went out of their way to help. Thanks. Tom C Danbury

TOM C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruthann E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIM H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katie B. 
Clasificación:
5.0

Fast, friendly, easy!!!

Cheryl M. 
Clasificación:
5.0

Very helpful and respectable excellent job

Carlos R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANA L. 
Clasificación:
5.0

Friendly staff, well informed, no waiting

JIM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Simon B. 
Clasificación:
4.0

Pickup was before hours on a weekend; using the automated system through the website was quick and easy. I left my car parked next to where I found the truck. However, none of the equipment I requested (dolly, furniture pads) were loaded in the back of the truck, and since the location wasn't open there was no one I could speak to. I ended up moving without these supplies. When I came back to drop off the truck, I found my car up on a tow truck ready to be taken away - apparently I wasn't allowed to leave it in their lot, though that information wasn't provided by U-Haul when the reservation was made, nor was it posted. They dropped it and I was able to leave. I am currently awaiting credit for the materials that were not provided.

Aaron K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Hemanta B. 
Clasificación:
4.0

El cliente no dejó un comentario.

virginia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

Very friendly workers! Made the process seamless and were flexible

Lauren B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Frank B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ana F. 
Clasificación:
5.0

Later hours would be better for the "9to5" working people.

Sheryl O. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba