Customer Reviews for McCalla Feeds Inc
(U-Haul Neighborhood Dealer)

841 comentarios

12875 E Old US Hwy 12   Chelsea, MI 48118

(734) 385-2044

Horario

  • Mon–Fri
    8 a. m. - 5:30 p. m.
  • Sábado
    8 a. m. - 2 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(734) 385-2044

12875 E Old US Hwy 12
Chelsea, MI 48118

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8 a. m. - 5:30 p. m.
  • Sábado
    8 a. m. - 2 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

George W. 
Clasificación:
1.0

Never ever again with uhaul! Someone set up our reservation for a 26 foot truck and car hauler for a remote pick up. The reservation was set up correctly for remote pick up so we couldn't use the ap (which malfunctioned several times anyway). All the customer service reps where horribly incompetent. After 4 hours we were able to get in touch with someone who fixed the reservation (Ariel wad uer name and she was excellent.) We were able to pick up the truck- no dolly on it. Then go to another location to pick up a car hauler- which you all charged us a milage overage for! Terrible! We were a day late leaving. I am extremely disappointed.

Loveesh T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennifer S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAN A. 
Clasificación:
5.0

Quick and easy, the app helps a lot with the paperwork.

Dennis D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl B. 
Clasificación:
5.0

Best Haul experience I've ever had. Thank you!

JOHN EUGENE L. 
Clasificación:
5.0

Staff was polite, courteous, knowledgeable, and very helpful! I was impressed!

TIMOTHY J. 
Clasificación:
5.0

Excellent facility. We'll run. Very easy in and out

Bruce C. 
Clasificación:
5.0

I returned the trailer early after hours.

catherine L. 
Clasificación:
5.0

Keep up the fast, friendly service.

WILLIAM W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tarra A. 
Clasificación:
5.0

Great Place Jim Tucker

James T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karl W. 
Clasificación:
5.0

Ron is a treat to work with and has always been so helpful in hooking up the trailer.

Mark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARMEN JOSEPH L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bonnie H. 
Clasificación:
5.0

Great people and excellent service!

Steven L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew H. 
Clasificación:
5.0

El cliente no dejó un comentario.

chris G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric N. 
Clasificación:
5.0

Everything was great! The truck was clean, available when we requested it, worked great. The costumer service was friendly and encouraging. Moving is a stressful time, but getting this truck was no problem at all.

Garnett S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean W. 
Clasificación:
1.0

The company need to work a lot on their application, employees are not clear of companies policies. I will never use your vehicle again.

Kripy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott B. 
Clasificación:
4.0

Easy drop off.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald M. 
Clasificación:
5.0

The people at this location were amazing. Very friendly, knowledgeable and simply all around great folks. Definitely would recommend using their services.

William D. 
Clasificación:
5.0

Great Customer service. Easy to pick up.

DAVID THOMAS L. 
Clasificación:
5.0

Nothing! Pick up was easy and communication was great!

ANDREW F. 
Clasificación:
5.0

El cliente no dejó un comentario.

keith F. 
Clasificación:
5.0

Not a thing. McCalla feeds is a great place to rent uhaul equipment. Gracias

MICHAEL ANDREW R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary H. 
Clasificación:
5.0

Always a pleasant experience! Keep up the good work.

Brian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tara B. 
Clasificación:
5.0

I walked in and told them I needed to rent a Utility Trailer. The paper work was fairly quick and within approximately 20 minutes they had me hooked up and I was on my way. I used it for the time I needed, brought it back, disconnected it, and dropped it off where it was. Couldn't have asked for an easier process. Gracias

Dane T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave M. 
Clasificación:
5.0

Rick at McCalla feed was very friendly and helpful.

MICHAEL HALEY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS ALBERTO M. 
Clasificación:
3.0

El cliente no dejó un comentario.

shannon M. 
Clasificación:
5.0

Great!

LOWELL CRAIG O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Devon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHRYN ANN B. 
Clasificación:
5.0

Nothing. It was quick service and the truck was ready on time.

JEFFREY DONALD V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert J. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILLIP ALLAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN ASHLEY S. 
Clasificación:
5.0

This is a great place to rent uhaul equipment!

DAVID SCOTT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMY LYNNE-ZIEGLE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN EUGENE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW J. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT ARTHUR F. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD MUNROE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN EUGENE L. 
Clasificación:
5.0

Always satisfied with the great customer service!!

MARK CHRISTOPHER L. 
Clasificación:
5.0

This was not Chelsea's fault, but I never had a U-Haul rental go as sideways as this one. Matter of fact, never had one go sideways. 1) The truck was not at the location named in the contract, thus I had to go from Ann Arbor to Chelsea (I did appreciate the extra 35 miles). But the trip to Chelsea wasted precious time. 2) At drop-off is where things went way south. It was after hours, and I knew it was necessary to use the online drop-off. But the site would not connect me. It kept telling me I had no contract. I ended up calling the service number, but was stuck in the wait line forever. Finally, my daughter got through to another dept using her phone. The customer service person was great, but even she could not figure out what was wrong. I gave up and drove the truck to my house almost 20 miles away. There was no way I was dropping the key in the night box and risk the truck getting vandalized in the middle of the night. Later on my daughter tried something with the contract number, and it seemed to work. We drove 20 miles back and was finally able to drop the truck off. This does not include my experience with the contract having the wrong phone number for the drop-off site. That's a whole ‘nother runaround. I have zero complaints about any of the U-Haul reps I spoke with on the phone. They were all great. Zero complaints about Chelsea, or the drop-off location in Lakewood (even though that place is a dive; at night it feels like the kind of place one gets mugged or shot). But something in the online process is whacked and needs to get fixed. It wasted a lot of time, mileage, and gas. Never had a U-Haul experience like this. This one went from inconvenient to confusing to frustrating. Thanks Bruce Neubauer

Bruce N. 
Clasificación:
5.0

McCalla feeds is conveniently located just off I-94 making it the perfect location for your u haul needs. Great lo action, great people!

STEVE DUANE M. 
Clasificación:
5.0

Truck was ready and warmed up and the windows defrosted. I really appreciated that.

JAMES ROBERT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILLIP E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas R. 
Clasificación:
5.0

great service

Sheryl W. 
Clasificación:
5.0

Very friendly and helpful people

HOBART CHARLES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT COE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT COE A. 
Clasificación:
5.0

Staff was very friendly and professional. Made the entire experience go smoothly.

KRISTIN JO O. 
Clasificación:
5.0

The person who rented us the vehicle was helpful and kind.

AMY ELIZABETH Y. 
Clasificación:
5.0

Quick service by a very well organized business representative.

JAMES LOUIS J. 
Clasificación:
5.0

McCallas is great! Great service!

DIANA CAROL P. 
Clasificación:
5.0

McCalla's is a friendly customer oriented place of business. Arrived before opening time to pick up my U-Haul rental, surprised to find somebody there, but they were more than happy to help me with the pick up process. Explained the rental process thoroughly, and when I returned it, checked it in quickly and told me the amount I would owe. I don't do it often, but if I had to rent another truck, I would definitely go through McCalla's.

STEPHEN JOHN R. 
Clasificación:
5.0

Drop off was almost too easy. I expected the truck to be inspected or looked at but it wasn't. Fine by me, but left me wondering how it would be handled if there were problems with the truck after my dropoff.

Samantha Y. 
Clasificación:
5.0

Fantastic customer service, fast checkout, they have my favorite trailers I did something wrong on the online reservation, they fixed it without complaint or ever a smirk ;)

WARREN SCOTT A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel L. 
Clasificación:
5.0

no issues-smooth process

CHRISTINE W. 
Clasificación:
5.0

The guy that this location was very nice and helpful, we ran into highway closer and he said take your time and waited for me and my wife to get to his pickup location! Thanks You VR Mr.Rendleman

Wilford R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAWN MARIE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENN VIC-STANLE V. 
Clasificación:
5.0

Always a great experience renting from this place. Quick and personable.

CHRISTOPHER CHAU S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLAN JAMES W. 
Clasificación:
5.0

The gentleman who helped us was super friendly, polite and helpful. He made the process so much smooth and easier.

ERIC MICHAEL C. 
Clasificación:
5.0

They are fantastic

WARREN SCOTT A. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY DUANE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher C. 
Clasificación:
5.0

Painless, quick & easy pick-up. Representative was friendly and helpful. Truck may be close to needing some brake work but everything worked fine and handled the job with ease. Will not hesitate to use again. Competitive pricing, especially for returning to same place as pick up.

LAWRENCE ARTHUR N. 
Clasificación:
5.0

McCalla's is awesome and great customer service!

Barbara T. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD MICHAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY THOMAS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter H. 
No se han enviado comentarios para esta ubicación.

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