Customer Reviews for McCalla Feeds Inc
(U-Haul Neighborhood Dealer)

903 reviews

12875 E Old US Hwy 12   Chelsea, MI 48118

(734) 385-2044

Office Hours

  • Mon–Fri
    8 am–5:30 pm
  • Saturday
    8 am–2 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(734) 385-2044

12875 E Old US Hwy 12
Chelsea, MI 48118

Services at this Location:

Office Hours

  • Mon–Fri
    8 am–5:30 pm
  • Saturday
    8 am–2 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Service was friendly, helpful and fast and price was reasonable. I will definitely go back next time I need a truck.

Steve D. 
Rating:
5.0

Great location for me, and they are very friendly and sufficient

Nancy R. 
Rating:
5.0

Always helpful and friendly.

Brian M. 
Rating:
5.0

Customer did not leave a comment.

Steven O. 
Rating:
5.0

Customer did not leave a comment.

Alan T. 
Rating:
5.0

Customer did not leave a comment.

Vincent T. 
Rating:
5.0

Customer did not leave a comment.

Bob Y. 
Rating:
5.0

These guys are great. Always helpful and go above and beyond.

Mike S. 
Rating:
5.0

McCalla Feeds is a great place and always very helpful. Uhaul experience was perfect. Thank you!

Anne K. 
Rating:
5.0

Great experience! Have rented a trailer from here a few times - always fast and easy.

Bonnie H. 
Rating:
5.0

Equipment was perfect and so was the location. Would most definitely recommend and I would use again!

susan Y. 
Rating:
5.0

Nothing...... Excellent, friendly service.. What a nice place, nice guy, Quick fast service recommend to everyone. Thank you.

LORI ANN S. 
Rating:
5.0

Customer did not leave a comment.

Bob Y. 
Rating:
5.0

Customer did not leave a comment.

Brock B. 
Rating:
5.0

Customer did not leave a comment.

Susan Y. 
Rating:
5.0

Customer did not leave a comment.

Gregory J. 
Rating:
5.0

Great service! Great reps for U Haul! Keep up the good work!

gerald B. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Awesome UHaul Store

Jim T. 
Rating:
5.0

Very helpful. Will rent from them again'

Regina B. 
Rating:
5.0

Trailer rented needs a wheel bearing replaced.

Keith B. 
Rating:
5.0

Great experience. Quick and easy. Friendly staff. Would highly recommend.

DAVID I. 
Rating:
5.0

Customer did not leave a comment.

Gary M. 
Rating:
5.0

Customer did not leave a comment.

MARY ELIZABETH H. 
Rating:
5.0

Great customer service. Friendly staff

Brent V. 
Rating:
5.0

Always a great, quick and easy place to get a trailer. Really good people here!

Steven L. 
Rating:
5.0

The service at this location was outstanding. Very professional and truly focused on customer service. Would highly recommend to others.

Mike H. 
Rating:
5.0

Customer did not leave a comment.

Greg J. 
Rating:
5.0

Super friendly, best place to rent a trailer!

Greg H. 
Rating:
5.0

Customer did not leave a comment.

Colleen A. 
Rating:
5.0

Was there a ramp?

Suzanne E. 
Rating:
5.0

Customer did not leave a comment.

Jeff D. 
Rating:
5.0

Customer did not leave a comment.

David E. 
Rating:
5.0

Truck seemed pretty old but it got the job done.

Chad L. 
Rating:
5.0

Customer did not leave a comment.

Mark P. 
Rating:
5.0

Return was fast. Owner of the location brought out a forklift to unhitch the trailer and I was gone in 2 minutes - super helpful and friendly.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Always a great experience!

Chad L. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

Patrick S. 
Rating:
5.0

Great people, very convenient!

Steven L. 
Rating:
3.0

I returned truck at night and there wasn't enough light on the bar code next to the door for me to photograph it and prove my location. My wife had to bring the car over and shine the headlights on it for my phone camera to work. Overall, easy parking and convenient location.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Natalie J. 
Rating:
5.0

The wire snap holder on the cable hooks are not made big enough for a superduty hitch, it's incredibly difficult to click into position and remove. It's a safety feature that doesn't work well.

GREGORY B. 
Rating:
5.0

Customer did not leave a comment.

Jacob S. 
Rating:
3.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Kevin H. 
Rating:
5.0

Customer did not leave a comment.

Jason M. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Car trailer and truck were dropped off after hours. Truck keys was placed in drop off box. No issues.

Deborah D. 
Rating:
5.0

Customer did not leave a comment.

Mackenzie P. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey K. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Very helpful

Bradd B. 
Rating:
5.0

Very helpful throughout the entire process.

Diane B. 
Rating:
5.0

Everything went very smoothly. Met all my expectations. No recommendations for improvements.

JAMES JAY L. 
Rating:
5.0

Customer did not leave a comment.

CHARLES H. 
Rating:
5.0

The were very helpful and accommodating.

Douglas S. 
Rating:
5.0

Customer did not leave a comment.

Henry D. 
Rating:
5.0

Customer did not leave a comment.

Erlyn A. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

This was an excellent location! They were very friendly and helpful. The truck was in great condition and the experience was wonderful. I wish all customer service could be this great.

Mackenzie P. 
Rating:
5.0

Customer did not leave a comment.

George W. 
Rating:
1.0

Never ever again with uhaul! Someone set up our reservation for a 26 foot truck and car hauler for a remote pick up. The reservation was set up correctly for remote pick up so we couldn't use the ap (which malfunctioned several times anyway). All the customer service reps where horribly incompetent. After 4 hours we were able to get in touch with someone who fixed the reservation (Ariel wad uer name and she was excellent.) We were able to pick up the truck- no dolly on it. Then go to another location to pick up a car hauler- which you all charged us a milage overage for! Terrible! We were a day late leaving. I am extremely disappointed.

Loveesh T. 
Rating:
4.0

Customer did not leave a comment.

Jennifer S. 
Rating:
5.0

Customer did not leave a comment.

Andrew B. 
Rating:
5.0

Customer did not leave a comment.

Dennis D. 
Rating:
5.0

Customer did not leave a comment.

DAN A. 
Rating:
5.0

Quick and easy, the app helps a lot with the paperwork.

Dennis D. 
Rating:
5.0

Customer did not leave a comment.

Carl B. 
Rating:
5.0

Best Haul experience I've ever had. Thank you!

JOHN EUGENE L. 
Rating:
5.0

Staff was polite, courteous, knowledgeable, and very helpful! I was impressed!

TIMOTHY J. 
Rating:
5.0

Excellent facility. We'll run. Very easy in and out

Bruce C. 
Rating:
5.0

I returned the trailer early after hours.

catherine L. 
Rating:
5.0

Keep up the fast, friendly service.

WILLIAM W. 
Rating:
5.0

Customer did not leave a comment.

Russell B. 
Rating:
3.0

Customer did not leave a comment.

Tarra A. 
Rating:
5.0

Great Place Jim Tucker

James T. 
Rating:
5.0

Customer did not leave a comment.

Karl W. 
Rating:
5.0

Ron is a treat to work with and has always been so helpful in hooking up the trailer.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

Linda R. 
Rating:
5.0

Customer did not leave a comment.

CARMEN JOSEPH L. 
Rating:
5.0

Customer did not leave a comment.

Bonnie H. 
Rating:
5.0

Great people and excellent service!

Steven L. 
Rating:
5.0

Customer did not leave a comment.

Andrew H. 
Rating:
5.0

Customer did not leave a comment.

chris G. 
Rating:
5.0

Customer did not leave a comment.

SEAN K. 
Rating:
5.0

Customer did not leave a comment.

Mark P. 
Rating:
5.0

Customer did not leave a comment.

Eric N. 
Rating:
5.0

Everything was great! The truck was clean, available when we requested it, worked great. The costumer service was friendly and encouraging. Moving is a stressful time, but getting this truck was no problem at all.

Garnett S. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

Sean W. 
Rating:
1.0

The company need to work a lot on their application, employees are not clear of companies policies. I will never use your vehicle again.

Kripy L. 
Rating:
5.0

Customer did not leave a comment.

Scott B. 
Rating:
4.0

Easy drop off.

David B. 
Rating:
5.0

Customer did not leave a comment.

Robert A. 
Rating:
5.0

Customer did not leave a comment.

Donald M. 
Rating:
5.0

The people at this location were amazing. Very friendly, knowledgeable and simply all around great folks. Definitely would recommend using their services.

William D. 
Rating:
5.0

Great Customer service. Easy to pick up.

DAVID THOMAS L. 
No reviews have been submitted for this location.

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