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JAIME A.
Customer Reviews for McAllen Nut & Bolt LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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in and out in 5 minutes - friendly, took care of our needs and service
jose V.in and out in 5 minutes - did it all outside, they helped take the trailer off, did it all from his phone, couldn't ask for better service - thanks
Darren C.The location was in bit isolated area, with broken cars around. But easy location next to main street. They did not place dolly I had requested, so had to talk to customer service to cancel out; customer service lady was helpful. There was no onsite person to clarify that. The good thing was this location had the truck available, when it was not available in my nearby location. So that helped me get my job done. Customer service lady over phone was very professional and helpful on initial check in of truck. Overall an easy location.
Bibek B.Tires should be changed on the trailer all four have no tread on the middle of the tire
JOHN R.in and out in 10 minutes -
JOSE B.Extraordinario servicio al cliente
roel R.Dropped off truck and was sent e-mail with receipt - very affordable and easy - people at location were friendly and willing to help with whatever questions and needs - highly recommend this location - thanks!
RODOLFO H.fast friendly - told me to gas the truck to what it was when I took and saved money by doing it myself - thanks guys!
Juan A.Fast and friendly- bilingual- in and out in 10 minutes
Olga G.Truck had very low comprtionin in engine was bad something was wrong with that truck 2 time we almost hit something because breaks would not stop truck and our load was not that heavy I have experience drive a a38ft horse trailer with my 2021 f450 it worked better than uhaul very disappointing for that truck is not road worthy and should be pulled from fleet I was shocked that uhaul would allow this and would risk my safety in that manner you are welcome to call me if you have any questions at (734)7094519 it was not a pleasant experience unfortunate for a company of this magnitude
Juan B.Great customer service!
Jose Luis V.Excellent service. Nice, clean and friendly.
Crawford H.Very pleasant employee
letticia J.Excellent customer service!
PEDRO C.Great Customer Service
Fernando M.Had after hours dropoff. Could not get the website to work properly. Took 3 phone calls and over an hour to drop trailer
Larry E.all fine
yvonne S.very friendly, helpful, knew how much the cost was before I left hitched the trailer, made sure everything was clean and I was ok and knew when to return - would highly recommend this location - bilingual also
Casimiro A.Great service and super nice!
ARMANDO G.I called to check on price and was given one then when there was given a total different price. Not right!
JESUS G.Wonderful personnel very friendly and helpful
Jaime H.The current situation with covid and no onsite personnel made the pickup a little difficult but the McAllen Nit and Bolt people were very helpful.
Mike B.Thanks for your service
Jaime H.Great job keep it up!!
Carlos Manuel B.No complaints, friendly people, will def consider them in the future!
Derek J.Great experience!!! jr3
Joseph R.Geat service
Jaime H.Fast courteous helpful bilingual off in 5 minutes
LUIS J.The people were very courteous and attentive - went above and beyond to take care of loading and unloading the car carrier would highly recommend this location
Daniel M.Great choice of rental
abraham A.We needed to change location due to poor customer service from the previous location we were at. We used to rent from Highway Storage and they always made careless errors with paperwork and we had to always call and follow up. We are happy with this location and will continue to rent from McAllen Nut and Bolt. Thank you
jesus G.Great service and great prices
Ernesto G.Was attentive and helped me with everything and every question. Would highly recommend to rent from this location.
Isais M.Always a great experience with Uhaul. Would definately recommend for anyone's moving needs. Thanks again
JOSE P.Terrible service and was charged for gas when I filled a little above where I left it.
THOMAS W.Great staff and great equipment. Couldn't ask for anything different.
Mike V.Easy and quick.
Dessire I.Great service, attention and quickness in renting unit
Hector C.Exelente servicio ????
EDGAR Q.Very slow
Harvey A.Got my rental with less than 1/4 tank of gas. Had to immediately find a gas station. Turned truck in with more than1/4 tank. My loss, right? Why not start and end with a tank full of gas as most vehicle rental companies do? Just a thought.
antonio O.Ditto. Great prices. Great trucks. Great assistants to help us load the truck Great job!!
JOHN S.They took their time processing the pick-up. You could tell that they have limited knowledge with the system. The MAJOR thing that I was dissatisfied with was the fact that they did not secure the auto transport correctly. My wife and I moved about 540 miles away and she was following me with her vehicle, if something were to happen and the auto transport got lose it would have hit her and who knows what could have happened. SAFETY SHOULD BE # 1 priority first and foremost
Luis R.