Customer Reviews for Mays Storage Units
(U-Haul Neighborhood Dealer)

62 reviews

14116 Hwy 460 W   Ezel, KY 41425

(606) 725-9102

Office Hours

  • Mon-Fri: 7 pm–10 pm
  • Sat: 7 am–5 pm
  • Sun: 7 am–9 pm

Services at this Location:

Contact Us

(606) 725-9102

14116 Hwy 460 W
Ezel, KY 41425

Services at this Location:

Office Hours

  • Mon-Fri: 7 pm–10 pm
  • Sat: 7 am–5 pm
  • Sun: 7 am–9 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Improve the app when purchasing, extending or making changes too an existing rental. Better time management on the app through this process would be great. Took us an extended amount of time to even get the purchase & keys. This definitely needs improvement. Otherwise I have no other complaints. Truck was clean & well maintained. The truck Drove exceptionally well. Upon returning the truck, we had more problems with location on the app, this was too verify we were at the right location for drop off. App would not allow us too specify which location we were at so we could do our return. Luckily, there was a worker there that helped us get thru the process. He was very nice and helpful.

Daniel keeton 
Rating:
5.0

There were no personal yesterday as it was Sunday. Thank you much.

Darrell Blevins 
Rating:
3.0

Customer did not leave a comment.

Martin Metler 
Rating:
5.0

Customer did not leave a comment.

Pauline Hounshell 
Rating:
5.0

Wonderful customer service!

LESLIE WELLS 
Rating:
4.0

Customer did not leave a comment.

Luke Dotson 
Rating:
5.0

Customer did not leave a comment.

Joe Bailey 
Rating:
1.0

The owner was smoking weed

Daniel Holbrook 
Rating:
5.0

This is a great place to rent a uhaul! Dalton is great to work with.

Kenneth Ross 
Rating:
5.0

No complaints....everything was great for 2nd consecutive year.

Everett Markwell 
Rating:
5.0

Customer did not leave a comment.

Michele Ramalia 
Rating:
2.0

Recommend for drop off. Did not rent a truck or trailer.

Wallace Blanchard 
Rating:
5.0

very friendly

Leif Milliron 
Rating:
5.0

Customer did not leave a comment.

Issiaka Sylla 
Rating:
5.0

Customer did not leave a comment.

Bryan Fugate 
Rating:
5.0

I had a great experience, easy to pick up/drop off. Definitely recommend this location.

william pevey 
Rating:
5.0

plan to use again

loretta king 
Rating:
5.0

Customer did not leave a comment.

Mark Geiser 
Rating:
5.0

Customer did not leave a comment.

Linda Faubus 
Rating:
5.0

Excellent service.

Kirsten Thorstad 
Rating:
5.0

Customer did not leave a comment.

Ashley Novak 
Rating:
5.0

Customer did not leave a comment.

David Novak 
Rating:
5.0

This location is the best one I have ever rented from.

Kenneth Ross 
Rating:
5.0

However the overall uhaul experience was not good. I wasted over an hour and a half of my time driving to a location that they told me would reduce my price only to have to return it to ezel which is where my storage unit was I moved to. Plus I had several wet bixes because of a leak

Andrea Chaney 
Rating:
5.0

Customer did not leave a comment.

Ashley Novak 
Rating:
5.0

Customer did not leave a comment.

Anthony Broerman 
Rating:
5.0

Customer did not leave a comment.

Andrew Swenson 
Rating:
5.0

Customer did not leave a comment.

Melody Vest 
Rating:
5.0

Customer did not leave a comment.

Jason Issac 
Rating:
5.0

Customer did not leave a comment.

Sheryl Edwards 
Rating:
3.0

Customer did not leave a comment.

Ricky Ratliff 
Rating:
5.0

Person was there and was able to connect to your system and made a very quick checkout process

Jason Lotter 
Rating:
5.0

Customer did not leave a comment.

MELISSA ENGLE 
Rating:
5.0

Customer did not leave a comment.

Kevin Collins 
Rating:
5.0

Customer did not leave a comment.

NOAH DAVIS 
Rating:
5.0

Customer did not leave a comment.

John Darr 
Rating:
5.0

Owner was very helpful with return when I had no charge left on cell to check vehicle in. Polite, accommodating

CATHERINE MCCARTER 
Rating:
5.0

Customer did not leave a comment.

Jeremy Durst 
Rating:
3.0

Customer did not leave a comment.

PAULHOLT FLORY 
Rating:
3.0

Customer did not leave a comment.

Stacy Kiskaden 
Rating:
5.0

Customer did not leave a comment.

Paul Flory 
Rating:
5.0

Customer did not leave a comment.

DENNIS PEREIRA 
Rating:
4.0

Customer did not leave a comment.

Josh Moreno 
Rating:
5.0

Customer did not leave a comment.

Jackie Graham 
Rating:
5.0

The location was very friendly and great to communicate with, thanks!

Jody Sammons 
Rating:
5.0

They are great there and very helpful

Richard Lane 
Rating:
4.0

Customer did not leave a comment.

Guy Green 
Rating:
4.0

I like those guys

BARTHOLOMEW MCDONALD 
Rating:
5.0

Great company.

Timothy McNeilly 
Rating:
5.0

Customer did not leave a comment.

Jeremy Phipps 
Rating:
4.0

Customer did not leave a comment.

Timothy McNeilly 
Rating:
4.0

Customer did not leave a comment.

Rita Schemmel 
Rating:
5.0

Customer did not leave a comment.

larry west 
Rating:
4.0

Very friendly and helpful. Would definitely use again and recommend to anyone needed services.

Amanda Keller 
Rating:
5.0

Customer did not leave a comment.

Daniel Morgan 
Rating:
3.0

Customer did not leave a comment.

Mark C Caplinger 
Rating:
5.0

Customer did not leave a comment.

William Roseberry 
Rating:
3.0

Went to KY to pick up a car. Upon making it to the location, they had 2 tow dollies. The 1st 1 they tried to give us had several issues. The hooks didn’t work & 1 tail light was taped up. Due to the hooks being damaged, I couldn’t use that 1, so had to use the 2nd one. This 1 was probably worse than the 1st, but we were barely able to get the hooks on the latches of the suv. 1 of the tail lights were out and didn’t work. Now if I was just going down the street, although it is unacceptable, it would’ve been ok. I however was going from KY back to TN. So clearly, it is a safety hazard only having 1 working light. The ratchets on the dolly were rusted something bad! It took all I could to get the straps tight. On top of that, the straps would work loose and I would have to stop periodically to check them to make sure & tighten them back up as needed. Luckily I had to stop & get gas shortly after I got the car or who knows what could’ve happened. Overall, the place & the people were great! The dolly however, was horrible! I could’ve used a chain & pulled it better than this dolly! You really need to check your products better & update & replace as needed! Both dollies were in bad shape, but I was stuck & didn’t have a choice in the matter.

matt harvey 
Rating:
3.0

Select a drop off location closer to where the person is moving, not 35 miles away and then charge them additional mileage because they went over the allotted mileage. I picked up the truck, went straight to residence moving from and parked it, drove to new residence then went over mileage driving to your selected drop off location. I also swept the truck twice and they charged me $10 for cleaning. Called to request closer drop off the day of, was told nothing could be done. Really considering Penske the next time I move.

Timothy Gross 
Rating:
5.0

Customer did not leave a comment.

James Lane 
Rating:
5.0

Customer did not leave a comment.

Jessie Spencer 
Rating:
5.0

Customer did not leave a comment.

Jessie Spencer 
No reviews have been submitted for this location.

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