Comentarios del cliente para Maxatawny Auto Rental

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Maxatawny Auto Rental

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Angel A. en

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El cliente no dejó un comentario.

Nicholas S. en

Grado:

My only problem was dealing with U Haul customer service, where I was put on hold for 10 minutes, and after I finally talked to a human she put me right back on hold for another 10 minutes. It was excruciating.

Michael F. en

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El cliente no dejó un comentario.

ELLIOT F. en

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El cliente no dejó un comentario.

Patrick R. en

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You just happened to be the only location that had one truck I was having a problem finding a truck and you're the only ones that had one I think the only thing that I would change would be get more trucks

Edeline P. en

Grado:

Inform people who are using their mobile phones that there will be a wait before they are approved so they can plan accordingly.

Diane S. en

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El cliente no dejó un comentario.

Al W. en

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El cliente no dejó un comentario.

Barbara S. en

Grado:

Heather in the call center did an excellent job finding me a truck! She even called me back to keep me updated. Paul was so helpful in explaining the process and the office was beautiful! The truck ran well, was easy to drive and was very new and clean. There were no hidden charges and it was a very inexpensive! Thank you!

Paul B. en

Grado:

El cliente no dejó un comentario.

David K. en

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El cliente no dejó un comentario.

Ronald S. en

Grado:

On line we ordered our Uhaul from a different location and when we arrived at that location they said our rental was 20 miles away. Very upsetting to have to drive to a different location.

Connee K. en

Grado:

The owner attempted to charge my card multiple times even after I told him I had did the early check in prior to arrival. He delayed me at the location for an hour in total. He put the wrong return time on the paperwork and gave me attitude when I refused to sign it. The truck was in subpar condition where my drivers door barely closed. He didn’t have my dolly and blankets ready so I had to wait even longer because he went on to assist another customer.

James D. en

Grado:

I forgot to fill the truck back up. Your price on doing this was way over the top!!!!!!!!!!!!!!

Steven S. en

Grado:

The service in professionalism of the dealership was excellent there's really nothing I could recommend

Erin R. en

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El cliente no dejó un comentario.

Kristel B. en

Grado:

Quick review of the vehicles features with the customer would help, especially for someone who has never driven it before

Derek S. en

Grado:

It was a convenient for Kutztown university students.

Darren R. en

Grado:

Have better equipment available that is newer. The trailer I got was from 1982 and leaked during my trip

Lucia M. en

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El cliente no dejó un comentario.

Ginny A. en

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El cliente no dejó un comentario.

ANTHONY M. en

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El cliente no dejó un comentario.

Melissa P. en

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El cliente no dejó un comentario.

KEVIN B. en

Grado:

Had hole in roof that was taped and nothing was mentioned to me about this but had in paperwork that customer resumes all responsibility if contents get wet .

Charles A. en

Grado:

El cliente no dejó un comentario.

chris S. en

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El cliente no dejó un comentario.

ChristieAnne W. en

Grado:

There was absolutely nothing wrong with the locations I rented the truck from, it's all just with how UHaul operates. My original reservation was for a 10' truck with an appliance cart at East Penn Storage Fleetwood, PA. The reservation was moved to Maxatawny Automotive, once there I was told that my reservation was for a 15' truck, furniture pads, and a regular hand truck. The gentleman at Maxatawny Automotive was nice enough to give me the $1 he couldn't remove from the bill for the furniture pad I was being charged for, but informed me they had no appliance carts. After speaking with customer service, I was told I'd have to go to a third location for my appliance cart. About an hour later Maxatawny Automotive called and let me know an appliance cart was returned, and I could pick it up no charge. I usually use Penske, but I figured I would try UHaul since the location was closest to my home. I figure in the future I'll return to using Penske, even if I have to drive a little further out of my way.

Rafael V. en

Grado:

El cliente no dejó un comentario.

Robin R. en

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El cliente no dejó un comentario.

Kyle K. en

Grado:

Very nice to deal with a local merchant.

Daniel D. en

Grado:

Supportive and friendly staff

George B. en

Grado:

El cliente no dejó un comentario.