Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Victor is always professional, courteous, helpful!
Tracy G
Rating:
5.0
Customer did not leave a comment.
Thomas D
Rating:
1.0
Fraud this location added charges without knowledge of me or my worker who picked it up. Then charged $129.00 and no one knows why! When brought up to U-Haul they were rude and unhelpful
Anthony S
Rating:
3.0
Customer did not leave a comment.
Brandon W
Rating:
5.0
Customer did not leave a comment.
Shaneka C
Rating:
4.0
Customer did not leave a comment.
Chris S
Rating:
5.0
If I ever need a uhaul rental again, this is the only place I will use. The hours are better than anywhere in town. The owners are kind, efficient and knowledgeable. The process was fast and easy. Highly recommend!!
NANCY C
Rating:
5.0
Their always friendly..
ROY J
Rating:
5.0
Customer did not leave a comment.
chelsie c
Rating:
4.0
Customer did not leave a comment.
John H
Rating:
5.0
Customer did not leave a comment.
paul j
Rating:
5.0
Always a good experience
DARYL H
Rating:
5.0
Great service
Krista P
Rating:
5.0
Customer did not leave a comment.
GLEN B
Rating:
4.0
Customer did not leave a comment.
Todd M
Rating:
5.0
Customer did not leave a comment.
Tongila M
Rating:
5.0
Customer did not leave a comment.
James A
Rating:
5.0
Great customer service at this location!
Celeste R
Rating:
5.0
Personal preference for the old trailer hitch that screwed down to lock in place. The new one is quicker and easier but allows for more play in the tow.
Craig c
Rating:
4.0
Customer did not leave a comment.
Julia B
Rating:
5.0
Customer did not leave a comment.
keith w
Rating:
5.0
Customer did not leave a comment.
Jeffrey F
Rating:
5.0
Good customer service
datreiz h
Rating:
4.0
Customer did not leave a comment.
John G
Rating:
5.0
It was all great!
Nancy H
Rating:
4.0
Easy drop off
Bonnie B
Rating:
3.0
All I don’t like about uhaul if the customer paying to rent the truck and putting gas in the truck the customer should NOT OAY FOR MILAGE THATS A RIP OFF I WONT USE UHAUL ANYMORE
Katrina D
Rating:
5.0
Customer did not leave a comment.
Ron S
Rating:
5.0
Very professional and personable service.
Rodney S
Rating:
5.0
Customer did not leave a comment.
johnathon j
Rating:
5.0
You all do a excellent job
brenda d
Rating:
5.0
Customer did not leave a comment.
Bonnie G
Rating:
3.0
Customer did not leave a comment.
Teresa M
Rating:
5.0
It was nice
John S
Rating:
5.0
Staff are nice and friendly….
Mariana Q
Rating:
5.0
The gentleman at this location was very helpful. I was able to get checked in right away. There were no issues with the trailer. Pick up and return was easy. I would definitely recommend.
Gregory H
Rating:
4.0
Customer did not leave a comment.
Michael D
Rating:
5.0
Customer did not leave a comment.
Steve S
Rating:
5.0
Customer did not leave a comment.
BRENDA t
Rating:
4.0
Customer did not leave a comment.
Kenneth S
Rating:
4.0
Customer did not leave a comment.
Patrick B
Rating:
5.0
Customer did not leave a comment.
Alphonso N
Rating:
5.0
Customer did not leave a comment.
DAVID G
Rating:
5.0
Not much honestly I really enjoyed the experience I had with y’all
Joseph R
Rating:
5.0
Customer did not leave a comment.
ALLEN M
Rating:
5.0
Customer did not leave a comment.
Reece Y
Rating:
5.0
Customer did not leave a comment.
Lenzie A
Rating:
5.0
Customer did not leave a comment.
Jeremiah D
Rating:
5.0
Customer did not leave a comment.
Reece Y
Rating:
5.0
Great customer service.
June R
Rating:
5.0
Customer did not leave a comment.
Derrick Y
Rating:
5.0
Keep doing what your doing. Great experience. Thank you
Sherry w
Rating:
5.0
Nothing, expectations were exceeded.
EARL G
Rating:
5.0
Customer did not leave a comment.
LYNN S
Rating:
5.0
Customer did not leave a comment.
Todd M
Rating:
5.0
Customer did not leave a comment.
Debbie C
Rating:
5.0
Very nice people to work with!
Frank S
Rating:
5.0
The guy was very nice at the location I pick the truck
Gasha J
Rating:
5.0
Nothing.I have rented trucks from here many times and always a very friendly and helpful experience for such a hectic time of moving. I highly recommend Matthew Storage for all your Uhaul and Storage needs.
Robert J
Rating:
5.0
Good customer service. I would recommend this company to anyone.
matesha t
Rating:
5.0
Very easy transaction and friendly service!
Jason G
Rating:
5.0
Very nice people and great customer service!!
I found a new place to do my business and I will highly recommend them !
Frank S
Rating:
5.0
Customer did not leave a comment.
June R
Rating:
4.0
Customer did not leave a comment.
Christa T
Rating:
5.0
Customer did not leave a comment.
Robert W
Rating:
5.0
Customer did not leave a comment.
dawn s
Rating:
5.0
Victor is always so friendly n kind and it’s always trying to provide the best deal. I’ve used this location a few times n have never been unhappy.
Deborah B
Rating:
5.0
Customer did not leave a comment.
Kenneth S
Rating:
5.0
Customer did not leave a comment.
sheena c
Rating:
5.0
Customer did not leave a comment.
Kenneth Y
Rating:
5.0
Matthews is always a great place to rent Uhaul trailers and trucks. Equipment is always clean and well-maintained. Rental is quick and easy. They do a great job and always do it with a smile.
Elaine C
Rating:
5.0
Customer did not leave a comment.
Alex B
Rating:
5.0
Customer did not leave a comment.
michael p
Rating:
3.0
Customer did not leave a comment.
Paula H
Rating:
5.0
Customer did not leave a comment.
Thomas H
Rating:
5.0
Customer did not leave a comment.
Robert W
Rating:
4.0
Inside of windshield was very dirty and I had to clean it before driving long distance. Other than that, all was good.
eddie s
Rating:
5.0
Customer did not leave a comment.
Tammy M
Rating:
5.0
Customer did not leave a comment.
Tammy M
Rating:
5.0
Excellent customer service by the gentleman behind the counter, he was awesome.
Brian S
Rating:
5.0
Customer did not leave a comment.
Tia H
Rating:
5.0
Customer did not leave a comment.
Dona C
Rating:
5.0
Needs more supplies but very friendly and helpful
Tim C
Rating:
5.0
Customer did not leave a comment.
parker d
Rating:
5.0
Customer did not leave a comment.
Dennis K
Rating:
5.0
Customer did not leave a comment.
Alfredo B
Rating:
1.0
I paid for the rental in cash and my card was charged for the rental as well. I double paid and feel as if I was stolen from.
DAVID L
Rating:
4.0
It was a pain to return the key. Then it got stuck and I had to get it out. Please adjust your return box. It was late at night and that's the last thing I wanted to deal with.
Alexandru M
Rating:
5.0
Customer did not leave a comment.
Daniel G
Rating:
5.0
Customer did not leave a comment.
Michael W
Rating:
3.0
Customer did not leave a comment.
Masai D
Rating:
3.0
Customer did not leave a comment.
Richard C
Rating:
3.0
Customer did not leave a comment.
Gene L
Rating:
5.0
Terrific van and great service in the acquiring. These guys are
efficient and friendly - great combination! Would rent from them again.
