Customer Reviews for Master Tech Service Center
(U-Haul Neighborhood Dealer)

322 reviews

605 E Hurst Blvd   Hurst, TX 76053
(E Of Norwood Dr)

(817) 282-2954

Office Hours

  • Monday - Friday:
    9 am - 12 pm / 1 pm - 12 pm
  • Saturday:
    9 am–12 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(817) 282-2954

605 E Hurst Blvd
Hurst, TX 76053
(E Of Norwood Dr)

Services at this Location:

Office Hours

  • Monday - Friday:
    9 am - 12 pm / 1 pm - 12 pm
  • Saturday:
    9 am–12 pm
  • Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

MELISSA ANN COSBY 
Rating:
3.0

Customer did not leave a comment.

Dennis Downey 
Rating:
5.0

Customer did not leave a comment.

Jackie Lewis 
Rating:
5.0

I have no improvements to suggest. Everything went well.

Wallace Gibbs 
Rating:
4.0

Customer did not leave a comment.

Maurice Brown 
Rating:
5.0

Customer did not leave a comment.

WILLIAM MCCARLEY 
Rating:
3.0

The location is very dirty but the people are very nice and helpful

Tom Geppert 
Rating:
5.0

Customer did not leave a comment.

Vicki Springer 
Rating:
5.0

The lady that helped me was very nice. It didn't take her very long at all to get me into the truck and out the door.

TOMMY SING 
Rating:
2.0

I called for the specific reason of reserving a 5x8 trailer with the back door that drops down for a ramp. Drove across town because the reservationist told me this was the closest location that had that equipment only the find out that was not the case when I got there. I would suggest it not safe or appropriate to have a mom and a two week old baby as the only attendants on site. Had to manually move around trailers my self.

Tony Strehlow 
Rating:
5.0

Customer did not leave a comment.

Suhyan Musa 
Rating:
5.0

Your website is not user friendly at all. Don't waste your time trying to use U Haul website, just call U Hauls call center the people there are very good and helpful

GARY LETO 
Rating:
5.0

Customer did not leave a comment.

Vanesa Toledo 
Rating:
4.0

Your mobile pick up didn’t work, customer service wasn’t able to help, wasted 1 hour of my move out day to pick up the truck. Also, the truck makes weird noises specially when making turns. Don’t think will use a uhaul again!

ehab shehab 
Rating:
5.0

Customer did not leave a comment.

Lawrence Vasquez 
Rating:
4.0

The only issue was that the windshield was really dirty but I did pick it up early on Monday and the lady said it had just come in over the weekend. She was very nice and I respect the fact that she was working while still taking care of a two month old baby.

Joseph Rainosek 
Rating:
4.0

Truck ready, served the purpose we needed and returned after 3 hrs and 9 miles. Nice young lady waiting for us and had paperwork ready. Great price.

Nell Delaughter 
Rating:
5.0

The person helping me today was very thorough while explaining stuffs and was very accommodative as well.

Nirgun Pandey 
Rating:
5.0

The location was very good about arranging for an after-hours drop-off and everything went smoothly.

David Allen 
Rating:
5.0

Truck worked out great and pick up from the app was convenient.

John Seig 
Rating:
5.0

Great Customer Service

Joel Estrada 
Rating:
5.0

great friendly service. Will use them again

Kenneth Shaw 
Rating:
1.0

The guy working was very rude & no help at all. Would not recommend anybody working with him However the people at the 800# were fantastic even though it took 4 calls to resolve the issue.

Kelley Richey 
Rating:
3.0

Be clear the lock is on the truck and not the building

Deborah Mann 
Rating:
4.0

Customer did not leave a comment.

Morgan Vinson 
Rating:
5.0

Customer did not leave a comment.

Miemikahala williams 
Rating:
4.0

The drivers side mirror needs tightened, I had to adjust it constantly due to the vibration moving it. The truck got probably 7 mpg, just an fyi, all interstate miles.

James Ranson 
Rating:
5.0

Customer did not leave a comment.

jennifer garnerr 
Rating:
5.0

Make more clear what parts of the property are good for drop off

Mason Rumuly 
Rating:
5.0

Great friendly service!

JEANENNE GREEN 
Rating:
5.0

Customer did not leave a comment.

JAY HENDRICK 
Rating:
4.0

Kara was very helpful and kind at this location.

tamera zunis 
Rating:
5.0

The young lady helping me with the rental was really nice & helpful! The truck was perfect for my needs.

June Carlson 
Rating:
5.0

Customer did not leave a comment.

Annette Fox 
Rating:
5.0

SOOOOO very nice and helpful.

Carla Perez 
Rating:
4.0

Minor improvement, sign was not clear.

Mohammad Jahanbakht 
Rating:
3.0

The girl working the counter was very friendly and the truck although it had high mileage was well maintained. Overall a good experience :)

Crystal Lee 
Rating:
4.0

Customer did not leave a comment.

Teresa Vaughn 
Rating:
5.0

Customer did not leave a comment.

Gavin Perry 
Rating:
4.0

Customer did not leave a comment.

Kevin Kordish 
Rating:
5.0

Customer did not leave a comment.

edward baker 
Rating:
5.0

Have someone at the front desk.

Judy Daniels 
Rating:
4.0

Good, efficient, and friendly customer service. Easy pick up and drop off process

Stella Romero 
Rating:
5.0

Customer did not leave a comment.

Michael Tolar 
Rating:
5.0

The clerk was particularly service oriented and helpful. She made renting and returning very easy for me.

Linda Cotton 
Rating:
3.0

N/A

CHRISTOPHER HOERCHER 
Rating:
5.0

Everything was good .No complaints.

Stephanie Arbuckle 
Rating:
5.0

Customer did not leave a comment.

Daniel Lynch 
Rating:
5.0

The lady was so great to customer she’s wow.

Jean Oscar 
Rating:
3.0

Customer did not leave a comment.

Andrea Jones 
Rating:
5.0

No complaints. Friendly service, easy going.

Andrew Toney 
Rating:
5.0

Customer did not leave a comment.

Ryan Crago 
Rating:
5.0

This location is AWESOME!! They treated me well .. I will ALWAYS choose them!!

rochelle Reynolds 
Rating:
5.0

They made it where I would ise uhaul again. Friendly, caring asked question and explained stuff!!!!

SYDNIE GREGORY 
Rating:
2.0

Customer did not leave a comment.

Rose Jaresh 
Rating:
1.0

The trailer was not attached to my truck properly. It came loose and completely off of my hitch. Thankfully 1) the trailer was empty when it came off, 2) the chairs held, and 3) I was on a side street and not on the freeway.

David Crutcher 
Rating:
5.0

Customer did not leave a comment.

Khari Eddington 
Rating:
5.0

Cara was awesome very professional and helpful

Debra Lewis 
Rating:
3.0

Customer did not leave a comment.

LaShon JACKSON-JOHNSON 
Rating:
5.0

Service at desk was professional and very well informative about the process of renting

GOEL lopez 
Rating:
5.0

The people were very easy to work with. I liked this location much better than a large location.

Charles Fries 
Rating:
5.0

Customer did not leave a comment.

BRendon mcmahon 
Rating:
5.0

Customer did not leave a comment.

JimmieAnn Stone 
Rating:
5.0

All was well.

Roger Wilk 
Rating:
4.0

All is well.

Roger Wilk 
Rating:
5.0

Customer did not leave a comment.

Ross Piazza 
Rating:
5.0

The staff was very nice and down-to-earth and friendly.

LONNIEJAMES JR POLLOCKS 
Rating:
5.0

Customer did not leave a comment.

PATRICK DILLON 
Rating:
4.0

Customer did not leave a comment.

Orlando Martinez 
Rating:
3.0

Employees were very friendly and helpful. Would definitely recommend!

Tony Dunlop 
Rating:
4.0

I think everything was fine.

Roger Wilk 
Rating:
5.0

Service was prompt and hookup was fast and accurate.

Jacquiesce Rodgers 
Rating:
5.0

Excellent customer service!

scott yarbrough 
Rating:
5.0

Customer did not leave a comment.

Wanda Moss 
Rating:
5.0

excellent service,very nice,thank you!

ron Stapleton 
Rating:
5.0

Thanks again

Doug Hilsabeck 
Rating:
5.0

Customer did not leave a comment.

James Golden 
Rating:
5.0

Customer did not leave a comment.

mohamed abudalghusa 
Rating:
5.0

Customer did not leave a comment.

Stanley Mcomber 
Rating:
3.0

Customer did not leave a comment.

anna dickey 
Rating:
3.0

Customer did not leave a comment.

Krisheena Conley 
Rating:
5.0

All was great!!

Donald Wilson 
Rating:
3.0

There was something all over the inside of the windshield and passenger side window. The employee said the inside had been sanitized. It could have been the sanitizer got sprayed on the windshield/window and dried instead of evaporating. Had to clean it before beginning trip.

Carol Ezell 
Rating:
3.0

Customer did not leave a comment.

David Morrissette 
Rating:
5.0

Nothing at all.

James Wilson 
Rating:
5.0

They had to fix my contract due to the someone setting it to a 24 hour rental instead of a 4 day rental so I would not be overcharged. the lady was very helpful.

Steven Cidlik 
Rating:
5.0

Customer did not leave a comment.

STAN MCOMBER 
Rating:
4.0

Customer did not leave a comment.

Frieda Chacon 
Rating:
5.0

Very cheap and good service, I recommend this location to the customer; thanks a lot.

papy koyalua 
Rating:
5.0

Customer did not leave a comment.

ray jackson 
Rating:
5.0

Customer did not leave a comment.

Michael Thomas 
Rating:
1.0

From here out I will always use a Uhaul location and not an approved dealer who just wants some extra side income by allowing uhaul to rent from them. This guy added insurance even though I did not add it and did not need it. He was rude and short with us, and really not helpful at all.

Taylor Frey 
Rating:
5.0

Customer did not leave a comment.

Lesieli Maafu 
Rating:
5.0

We've use uhaul twice in our moves once across country and the other across Texas great service both times

Stephen Mwai 
Rating:
5.0

There was a little bit of a leak in the trailer. But i really enjoyed the staff at this location.

Deidre Hughes 
Rating:
5.0

Customer did not leave a comment.

Melba Allen-Steele 
Rating:
3.0

Customer did not leave a comment.

andrew mitch 
Rating:
5.0

location made it easy to pick up equipment, easy return as well, really smooth transaction

Humberto Areyano 
Rating:
4.0

Customer did not leave a comment.

Tina Fye 
Rating:
5.0

Customer did not leave a comment.

Ron Anthony 
No reviews have been submitted for this location.

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