Customer did not leave a comment.HOWARD F.
Customer Reviews for Marys Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location went out of their way to take care of us. Even loaned me a come-along wench at no charge. Highly recommend.PAUL EDWARD A.
Customer did not leave a comment.Scott W.
Great ServiceJON P.
Clean business, Welcomed as soon as I walked in, politely greeted me and stated he would be right with me after his two customers.ROBERT Z.
Customer did not leave a comment.Paula Y.
The gentlemen were very kind and awesome to do business with.Christopher R.
Customer did not leave a comment.BARRY D.
Customer did not leave a comment.Skyler M.
Excellent service--hassle freeSam C.
Friendly and proficient service.WALTER K.
Staff very friendly. Fast, efficient service.GARY B.
Customer did not leave a comment.Dorene H.
Mary's rental was excellentjohn D.
There is no improvement needed for Mary's. They were very professional and courteous. The whole uhaul experience with rental thru the main number was a disaster , unprofessional. Mary's made everything perfect when they took over the reservation!!!!MICHAEL H.
None - would have been more convenient if our destination had open uhaul dealership ( on Saturday) so we could rent 1way.LARRY P.
Customer did not leave a comment.MARJORIE F.
Customer did not leave a comment.Robert C.
Just a all around terrible move battery died couldn't get lock undone trailer door to you haulJOSHUA K.
Everyone was helpful and politeJOHN M.
Customer did not leave a comment.BRYAN M.
Customer did not leave a comment.RONALD S.
Customer did not leave a comment.Lyndon P.
The only issue I had was I had to drive an hour and a half to drop the trailer off I thought I was going to be able to drop it off at a location it was only 35 minutes away and I called the 800 number and they said that was the closest place I could drop it so after a 10 1/2 hour drive I had to drive another hour and a half after unloading to drop it off and then another hour and a half backGregg F.
Very friendly and easy to work with. I would recommend this Uhaul dealer.James M.
Nothing to improve. Could not of been anymore helpful. Great moving experience! Thank you.CONSTANCE K.
Customer did not leave a comment.MARK V.
You did a great job and everything went smoothly. I appreciate your kind and professionalism! ThanksDEBBIE H.
Customer did not leave a comment.David G.
Customer did not leave a comment.JOSEPH P.
Your trailers need jacks on them!!!!SHAWN L.
180 degrees opposite of the pick up location. 100% professional!Doug H.
Great people great location I'll be back again thanksROBERT F.
The sales guy was very accomodatingDONALD P.
Customer did not leave a comment.Riley P.
I didn't know you needed to take pictures of the mileage, i had already locked up the truck and slid the keys into the return slot before i did the online return. the alternative is to pay another 20 dollars tomorrow? that could have been explained ahead of time. otherwise was a great experienceTimothy W.
Customer did not leave a comment.BERNARD H.
Customer did not leave a comment.BARBARA K.
Clean the cab of the truck better, it was very dusty and smelled like cigarettesCHRISTOPHER H.
Customer did not leave a comment.RICHARD W.
Customer did not leave a comment.JONATHAN W.
The drivers door whistled and the drivers window kept going down by itself for 1160 miles . The windshield and box leaked badly luckily the stuff in our boxes was washables and rain water poured down my backrobert D.
Customer did not leave a comment.MEADOW W.
Staff was friendly & efficient. Would definitely recommend this location, will patronize this location again.TIMOTHYJAY K.
Customer did not leave a comment.MARY M W.
There was an obnoxious air freshner smell in the van which both my husband and I were unable to take. We became dizzy and nauseous unless we drove with the windows open. Even sitting outside near the vehicle if the doors were open (as we tried to air it out) gave us headaches. Very, very bad.MARY L.
Great help & service. These guys are excellentHARRISON D.
Customer did not leave a comment.STEVEN B.
I don't see anything else you need to do you guys were very polite and helpful n I was very pleased to be a truck renter you were up front n honest with me I was going to get a u-haul from Ohio but I had no one to drive me there and when I called you guys I was happy to get a u-haul local to get done with what I had to do thank you n our pleasant happy day have a great day n keep smilingEDNA D.
Organized and clear instructions listed at this location.Darnell T.
Rented here a couple of times this year. These guys are great!!!RICHARDJOSEPH W.
Great customer service. Trucks were safe and clean. I would definitely recommend them to anyone.CHRISTA Y.
Terrible , not accessible . Too much in the parking lot and hard to get into . Parking too tightMorgan C.
WORST EXPERIENCE EVER!!! Made reservation 2.5 weeks in advance and once I checked in the day before pickup, I was directed to pickup from a location 40miles away only to then go to another location to pickup the auto trailer. None of which were remotely close to original pickup. Not to mention I spent about 1/8 of a tank of gas plus miles driving an empty Truck to the next location to assemble what I pod a premium for. In closing, uhaul made this move 1,000x more difficult and cost me an additional $50-75 due to going over miles and gas consumption caused by driving around Pennsylvania collecting my equipment from the various uhaul locations. VERY DISAPPOINTED and will more than likely look elsewhere when moving next time.Anthony B.
Customer did not leave a comment.CHRISTINE K.
A+++. Very professional kind and courteous!!RODNEY A.
Customer did not leave a comment.ZACHARY M.
Customer did not leave a comment.Thomas J.
Customer did not leave a comment.ELIZABETH Z.
Customer did not leave a comment.Stel P.
Friendly & efficient. Attuned to customer's needs.RAMON R.
Amazing service and incredibly kind! Everything was all set for our move.VICTORIA P.
Customer did not leave a comment.James S.
Customer did not leave a comment.RICHARD L.
Staff was very pleasant and friendly. Renters need to be respectful of other renters and return the equipment on time.Laura W.
Customer did not leave a comment.Roger S.
Customer did not leave a comment.Matthew S.
Customer did not leave a comment.EUGENE A.
Provide people to help move.TODD P.
Customer did not leave a comment.ROBERT H.
Great product and service.MICHAEL B.
Customer did not leave a comment.Dean W.
Absolutely nothing. Exceptional location and owners.ANDREW V.
Customer did not leave a comment.REGINA G.
Customer did not leave a comment.Riley P.
Customer did not leave a comment.Dominic S.
Customer did not leave a comment.SAMUELL C.
Customer did not leave a comment.LORRAINE P.
Customer did not leave a comment.GARY K.
Customer did not leave a comment.STEPHANIE B.
Customer did not leave a comment.TEDDI R.
Customer did not leave a comment.RANDY E.
There was confusion on your location, Address need to be corrected on you page. and phone book. other than that Pleased.SCOTT N.
The customer service representative is very courteous and professional. A very nice young man.JEROME C.
Dropped vehicle off with the right amount of gas (1/4 tank). I was charged for refueling.Johnnie P.
very good serviceRobert C.
Customer did not leave a comment.BRIAN S.
Great serviceTIMOTHY S.
Customer did not leave a comment.DONALD S.
This location had employees who were willing to help and unhooked trailer for me.Daniel L.
Customer did not leave a comment.BETH P.
Customer did not leave a comment.BARBARA L.
Customer did not leave a comment.Adrien E.
Very nice to work with.ALBERT G.
Customer did not leave a comment.Robert L.
Gentleman who helped us was very nice and got us on our way very quickly.PHILLIP E.
They made it simple, easy, fastGREGORY J.
Customer did not leave a comment.kim M.
The cab was clean, but it could have used some air freshener.JOHN T.
Customer did not leave a comment.CONRAD H.