Customer Reviews for Martin Kennel
(U-Haul Neighborhood Dealer)

125 comentarios

512 CR 217   Nacogdoches, TX 75965

(936) 585-4883

Horario de oficina

  • Mon-Fri: 8 am–5 pm
  • Sáb.: 8 a. m. - 12 p. m.
  • Sun: Closed
Horario especial
  • 11/27/2024: cerrado
  • 11/28/2024: cerrado
  • 11/29/2024: cerrado
  • 11/30/2024: cerrado
  • 12/1/2024: cerrado
  • 12/24/2024: cerrado
  • 12/25/2024: cerrado
  • 12/26/2024: cerrado
  • 12/27/2024: cerrado
  • 12/28/2024: cerrado
  • 12/29/2024: cerrado
  • 12/30/2024: cerrado
  • 12/31/2024: cerrado
  • 1/1/2025: cerrado
  • 1/2/2025: cerrado
  • 1/3/2025: cerrado
  • 1/4/2025: cerrado
  • 1/5/2025: cerrado
  • 1/6/2025: cerrado

Mostrar todos los horarios

Servicios en esta ubicación:

Contáctanos

(936) 585-4883

512 CR 217
Nacogdoches, TX 75965

Servicios en esta ubicación:

Horario de oficina

  • Mon-Fri: 8 am–5 pm
  • Sáb.: 8 a. m. - 12 p. m.
  • Sun: Closed
Horario especial
  • 11/27/2024: cerrado
  • 11/28/2024: cerrado
  • 11/29/2024: cerrado
  • 11/30/2024: cerrado
  • 12/1/2024: cerrado
  • 12/24/2024: cerrado
  • 12/25/2024: cerrado
  • 12/26/2024: cerrado
  • 12/27/2024: cerrado
  • 12/28/2024: cerrado
  • 12/29/2024: cerrado
  • 12/30/2024: cerrado
  • 12/31/2024: cerrado
  • 1/1/2025: cerrado
  • 1/2/2025: cerrado
  • 1/3/2025: cerrado
  • 1/4/2025: cerrado
  • 1/5/2025: cerrado
  • 1/6/2025: cerrado

Mostrar todos los horarios

  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Third time I've rented from Mr. Martin. He is always very friendly and accomodating!

Blaney G 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian W 
Clasificación:
2.0

Was not located in city and more miles were needed and I was charged for miles, also no printed receipt was given and I don't have internet or a computer to view the bill

Earnest P 
Clasificación:
5.0

Very helpful and friendly. Really went the extra mile to help me and my family out.

SYLVESTER H 
Clasificación:
5.0

N/A for no responses!

ANITA R 
Clasificación:
2.0

El cliente no dejó un comentario.

Nicholas O 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith W 
Clasificación:
5.0

Very friendly and accommodating.

Gary V 
Clasificación:
4.0

El cliente no dejó un comentario.

ROGER C 
Clasificación:
5.0

If you click on the address in the uhaul app...GPS takes you to opposite side of town. It's best to Google search Martin's kennel...GPS takes you there with no problem. Mr. Martin was very easy to do business with!

John S 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve J 
Clasificación:
4.0

El cliente no dejó un comentario.

Sherrie B 
Clasificación:
2.0

Location was hard to find. Definitely out in the woods with no phone service to confirm pick up or drop off.

noah c 
Clasificación:
5.0

Very friendly and accommodating ownership.

Blaney G 
Clasificación:
5.0

change nothing it was great

Leslie H 
Clasificación:
5.0

El cliente no dejó un comentario.

michael s 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken H 
Clasificación:
5.0

El cliente no dejó un comentario.

patsy B 
Clasificación:
4.0

The gas was below half and we were told we had to return it on half

LaQuinta M 
Clasificación:
5.0

Must turn at the kennel sign and keep straight easier to find coming from Ne Starling Dr than Hwy 59 notate these instructions due this being a country setting.

camilla b 
Clasificación:
5.0

El cliente no dejó un comentario.

FRED B 
Clasificación:
5.0

El cliente no dejó un comentario.

BILL B 
Clasificación:
2.0

Floor of trailer was dirty. Moving pads were dirty. Some were wet. One had a large piece of stool (not the wooden kind!) wrapped up in it. I reserved and paid for the trailer on-line but someone else picked up the trailer and was driving. When I viewed the receipt on-line after the trailer was returned I noticed only I was listed as an authorized driver. I did not receive a notification of the return or the final receipt via email after the return. I had to login to view it.

Jerome E 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward T 
Clasificación:
2.0

They ended up charging me a total of $190. I have no idea where the hidden fees came from but I am totally unsatisfied!

Dametrice M 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P 
Clasificación:
2.0

El cliente no dejó un comentario.

Terry C 
Clasificación:
5.0

Awesome ,Friendly Very Fast In & Out No Problems Will Definitely Referral friends to this location

michael s 
Clasificación:
4.0

I was overcharged on my uhaul, and I didn't even drive 89 miles. Because I only had to move my stuff into storage that was in town I only used 27 miles. I payed for 35 miles. Which I didn't use plus I refilled gas above what was given to me. I'm at a very vulnerable moment in life right now and I feel like I've been taken advantage of at my lowest. Will never again rent from uhaul again.

Kneilya P 
Clasificación:
4.0

El cliente no dejó un comentario.

Robbin S 
Clasificación:
5.0

El cliente no dejó un comentario.

John C 
Clasificación:
3.0

Was told could not drop off at location closest to address. Had to drive further than two others closer.

ANTOWAN S 
Clasificación:
5.0

Quick and easy.

Donna H 
Clasificación:
3.0

After turning off the main road where a UHaul sign was posted. Driving back about a quarter mile or so I came to a sign that read Martin Kennels but no UHaul sign. Knowing that the drop off sight was listed as Martin Kennels I drove down the very narrow driveway where I could see some UHaul equipment but from the road you can't see anything. Next time I will only drop off equipment located on a main road.

Gary V 
Clasificación:
4.0

El cliente no dejó un comentario.

Jim C 
Clasificación:
5.0

El cliente no dejó un comentario.

Franklin W 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy S 
Clasificación:
3.0

Make sure you get the truck needed and necessay items.

Shanawn H 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen m 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD S 
Clasificación:
5.0

El cliente no dejó un comentario.

Tommy M 
Clasificación:
1.0

Have someone there who knows the U haul policies and can explain everything in detail. Every time I asked a question I was told "I don't know, I'm just covering for my dad." This was my first time using U haul, and because of this situation it will be my last!

Torrie H 
Clasificación:
1.0

location was further away . UHAUL service is horrible. will never recommend

Ange F 
Clasificación:
5.0

Our experience with Mr. Martin was amazing! 10/10 experience!

Kelsie G 
Clasificación:
4.0

El cliente no dejó un comentario.

Justin K 
Clasificación:
5.0

El cliente no dejó un comentario.

William S 
Clasificación:
2.0

Don't recommend if you're allergic to dogs

Jazmyn E 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd S 
Clasificación:
5.0

Very friendly and easy to communicate with

Kelly S 
Clasificación:
5.0

Martin Kennel was a get help. He assisted me with adding the information since there wasn't any signal in that area.

Zuar J 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie M 
Clasificación:
5.0

Easy process!

Donna O 
Clasificación:
4.0

El cliente no dejó un comentario.

DENNIS H 
Clasificación:
5.0

El cliente no dejó un comentario.

RAY G 
Clasificación:
5.0

El cliente no dejó un comentario.

Colin S 
Clasificación:
5.0

Courteous, helpful personnel. Shared tips to save me time, money and potential problems. Facility had easy access and egress.

Jon P 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip O 
Clasificación:
5.0

I had a great experience picking up the truck. The only issue I ended up having is that when I went to drop off the truck, it had Martin Kennel as the Drop-Off location, even though I'd told him I'd drop off the truck in Spring, TX He'd chosen "unknown" location in Spring as my drop-off point because he couldn't find the drop-off location in his system. Anyway, on the e-mail link U-Haul sent me, I was unable to change the drop-off location, there was no option for me to add the pictures of the truck and the mileage/fuel gauge, which made me pretty nervous since I was dropping it off on a Sunday with no employee at the drop-off place. I had to call U-Haul's 800 number and wait on hold for quite a while to be able to speak to someone, just to ensure I would not get penalized for dropping off the truck in Spring TX where I had planned to. all along. It was an inconvenience for sure, but the pick-up and truck itself were great.

Felicia S 
Clasificación:
4.0

This location was not convenient, it was 10 miles from where I told U-Haul I was. There was another location a half mile away but was told I had to drive 10 miles instead.

craig c 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY B 
Clasificación:
4.0

Great and fast service. Took minutes to book online. I would suggest to anyone who wants to rent!!! ¡Gracias!

Serghei B 
Clasificación:
4.0

Incredibly helpful and efficient. Not nearly as difficult as picking up the vehicle.

Jeffery L 
Clasificación:
5.0

The moving pads smelled like dog and had dog hair. This made all of our items smell like dogs. They needed to be washed.

Matt C 
Clasificación:
5.0

Mr. Martin was very nice, he got us in and out without much fanfare. Appreciate his courtesy!

Anne C 
Clasificación:
3.0

Double charged me - starting mileage 98752 - ending mileage 98793 - our $20 of gas in - $256 total charge for 41 miles - I will die before I rent UHAul again

Byron H 
Clasificación:
5.0

I can't think of anything that would improve the experience I had at this location. They were excellent.

Ted L 
Clasificación:
4.0

Although a short drive out of town, the staff was very friendly and supportive.

LARRY J 
Clasificación:
5.0

Friendly and easy drop off.

Joseph S 
Clasificación:
4.0

A pleasure to do business with

Curtis J 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason W 
Clasificación:
5.0

Excellent customer service!

Camilo R 
Clasificación:
5.0

I have rented Uhaul equipment from the folks at Martin Kennel twice in the last few months, and find them to be easy to work with, professional, and genuinely nice people. Highly recommended.

Gary W 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew M 
Clasificación:
5.0

El cliente no dejó un comentario.

mike r 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela F 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick B 
Clasificación:
5.0

El cliente no dejó un comentario.

Nikki F 
Clasificación:
5.0

Signage not good. Not easy to find.

Delbert B 
Clasificación:
5.0

Didn't have cell service to check it back in. So maybe something to scan saying you have returned your equipment for after hours.

Tiffany B 
Clasificación:
5.0

very friendly easy to find

Stephen L 
Clasificación:
5.0

El cliente no dejó un comentario.

Warren F 
Clasificación:
5.0

Add a thermos of coffee!

gary d 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura G 
Clasificación:
5.0

I initially chose this location in order to support rural business owners/operators, because my home in VA is also rural. I'm grateful I did, because the move took longer than expected and we were running behind. Although we arrived after 9:00 PM, the Gentleman came out and graciously helped us return the trailer. That's two pluses, the support after hours and also being so kind to us weary movers. I'm deeply appreciative of his demeanor, and made a point to introduce my daughter so she could thank him as well. That's good business.

jonathan c 
Clasificación:
5.0

Someone came out just as we arrived and greeted us. Very friendly and helpful. He made check in quick and easy. No waiting in line. He took care of checking the trailer in as "returned" quickly; and we received email confirmation within minutes. Pleasant return.

John T 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon C 
Clasificación:
5.0

Friendly folks. No issues whatsoever.

Patrick B 
Clasificación:
5.0

Very helpful, sweet and understanding!!! Absolutely hands down the BEST experience I've ever had

Bobie U 
Clasificación:
5.0

Live down the street so it's super close. If finances and space permitted, I would like to see them expand their line of packing supplies if possible.

Patrick K 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce M 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl H 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy B 
Clasificación:
5.0

Very friendly staff and great customer service!

Roger S 
Clasificación:
5.0

Nothing!

Shane G 
Clasificación:
5.0

Pick-up and drop-off could not have been easier, and everyone was incredibly helpful at every step!

Priscilla C 
Clasificación:
5.0

Additional signage at the actual location

Dennis S 
Clasificación:
4.0

El cliente no dejó un comentario.

Clevon L 
Clasificación:
5.0

Keep up the good work

Sharon H 
No se han enviado comentarios para esta ubicación.

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