Customer Reviews for Marshfield Mercantile
(U-Haul Neighborhood Dealer)

348 comentarios

2025 Sheridan Ave   North Bend, OR 97459
(Virginia & Sheridan)

(541) 982-4165

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.- dom.: 9 a. m. - 4 p. m.
Horario especial
  • 8/21/2022: cerrado
  • 9/1/2022 - 9/5/2022: cerrado
  • 9/9/2022 - 9/11/2022: cerrado
  • 9/16/2022 - 9/18/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(541) 982-4165

2025 Sheridan Ave
North Bend, OR 97459
(Virginia & Sheridan)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.- dom.: 9 a. m. - 4 p. m.
Horario especial
  • 8/21/2022: cerrado
  • 9/1/2022 - 9/5/2022: cerrado
  • 9/9/2022 - 9/11/2022: cerrado
  • 9/16/2022 - 9/18/2022: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Five star all the way around!

Michael C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel P. 
Clasificación:
3.0

Dropped off my vehicle outside of business hours. U-haul changed my drop location without asking. I had requested a specific drop location for a reason - so not sure why the change, but it was frustrating.

Becky T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
5.0

I do a lot of renting from U-Haul I must say this is probably one of the nicer places I've rented from

Douglas A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maryann C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Donald W T. 
Clasificación:
5.0

The staff at this location were extraordinary! They took care of me above and beyond the call of duty.

Paul R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew S. 
Clasificación:
3.0

Make sure employee actually goes over the contract with renter so the person renting knows that there is a set time on the day its due back to the store. Steve at the location I rented from never once went over my contract with me.

timothy M. 
Clasificación:
5.0

Nothing, great experience!

Avianna C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrell S. 
Clasificación:
5.0

This is an awesome U-haul dealer!

STEVE GEORGE N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephanie E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephanie E. 
Clasificación:
5.0

El cliente no dejó un comentario.

John F. 
Clasificación:
2.0

Didn't come up on a yelp search, literally not visible from the street. We couldn't find it till we drove into an alley nearby to turn around and look again on a third passing; once at the end of the alley, we saw a few bright orange trailers parked a building or so away...

EMILY R. 
Clasificación:
1.0

There is a closer location to our house but we were told we had to return the trailer to this location. Not convenient at all. There was no staff on site to direct us where to park the trailer. There was no staff to assist with the unhooking process. My husband and I had to lift it off of the hitch and it was very difficult. We will not use this location in the future.

Terry T. 
Clasificación:
3.0

Everything about the experience was good.

Gregory H. 
Clasificación:
5.0

El cliente no dejó un comentario.

cynthia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN JEFFREY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN J. 
Clasificación:
5.0

Nothing!! Great customer service, super friendly and very personable. Will recommend to friends and family

James P. 
Clasificación:
5.0

Excellent 😁!

Tom B. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN JEFFREY S. 
Clasificación:
5.0

Awesome service!

ELAINE MARIE D. 
Clasificación:
5.0

It was a good experience all around.

Tom B. 
Clasificación:
5.0

I liked the facility. I hated how U-Haul treated me. I had 2 issues both were bad. I feel that doesn't care

CAMILLUS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY ANDREW F. 
Clasificación:
5.0

Everything was great

HERIBERTO R. 
Clasificación:
1.0

El cliente no dejó un comentario.

Douglas C. 
Clasificación:
5.0

Another great experience

STEVEN JEFFREY S. 
Clasificación:
3.0

Make sure the person that you rent from is on time when you go to pick up. I waited about 1/2 hour before he showed up.

Sheila S. 
Clasificación:
5.0

This location is always great and friendly with fantastic communication. I prefer them to any other location here in the CB area.

Rachel W. 
Clasificación:
5.0

No improvement. It was very easy. Trailer was walked around and explained how everything worked. He hooked it up checked all my lights and sent me on my way. I felt 100% safe and secure. Highly recommend this Rental location

PATRICK W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michelle P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD ALVIN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

EUGENE T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Amy F. 
Clasificación:
5.0

Ninguno

Dana H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA LEE B. 
Clasificación:
5.0

All good. Friendly, easy, and flexible with my pick-up time. Wish he had warned me that I wouldn't need to fill the tank to get to my one-way destination. I wasted about $50 giving you Uhaul extra fuel.

Shaneen S. 
Clasificación:
5.0

Truck was dirty when we picked it up. Disappointed about that. The people were very helpful and nice. The location was a little hard to find. But overall I would use this location again.

TONDA H. 
Clasificación:
4.0

Had a 15' truck reserved, but they only had a 20' truck available. Wasn't a big deal, just larger than I needed.

LANDON E. 
Clasificación:
3.0

people were not concerned the equipment needed repair

milburn W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS E. 
Clasificación:
5.0

Customer service was great, equipment was clean and ready to use. I would recommenced this this facility to anyone in need of Uhual services.

GARY M. 
Clasificación:
2.0

Uhaul would not allow me to return the trailer to the town I had moved to. Even though the owner of the U-Haul location said they would be happy to except my trailer, the Uhaul dispatcher insisted that I had to drop it off at a location 25 miles away. The location that I had been directed to also could not accept my trailer and directed me to another location of the road. When I arrived there it was a sign on the door saying they were closed for another hour. I ended up leaving the trailer in their lot and calling them an hour and a half later to let them know it was there. No one picked up the phone and no one ever returned the message that I left on their machine. What more can I say ?

Randy J. 
Clasificación:
5.0

El cliente no dejó un comentario.

KASEM E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID JOHN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven W. 
Clasificación:
5.0

Very helpful, thorough instructions, very service minded.

james K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL DAVID M. 
Clasificación:
3.0

El cliente no dejó un comentario.

LORI S. 
Clasificación:
5.0

Excellent customer service!

Jason L. 
Clasificación:
5.0

Not a thing

DANIEL K. 
Clasificación:
5.0

What a wonderful experience!!!!

Shelby G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clifford N. 
Clasificación:
2.0

We checked in online and still had to do every single thing all over again for the cashier. He had an attitude with us and said lots of people use uhauls for crime so he has to check everything again. We told him they shouldn't offer online check in or out b.s. because you just have to do everything twice. Waste of time!

Brandonn R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL DAVID S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMAS EARLE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ISAAC B. 
Clasificación:
4.0

El cliente no dejó un comentario.

NATHAN DANIEL G. 
Clasificación:
2.0

I received additional charges that I was not informed about. The owner did not wear a mask, nor did other people in the building. Oregon is the WORST state in the US for new COVID cases. I was not happy. And, the intake process was completely different from Eugene, where the customer was asked to view the vehicle for damage and given much more information. Not done in at this store.

Becky S. 
Clasificación:
5.0

Closer location to my home

James J. 
Clasificación:
1.0

customer relation and service poor/below average.

DUSTIN K. 
Clasificación:
5.0

Extraordinario servicio al cliente

DOUGLAS PHILIP M. 
Clasificación:
4.0

Check in was anything but smooth. No one at center and UHAUL.com as well not working, but as an old employee of UHAUL I got it done.

ISLA H. 
Clasificación:
1.0

The manager was rudest person I ever met, I am a brain surgery survivor, I may not be the brightest crayon in the box but this put the most sourest taste In My mouth will never use any of you again, just unbelievable

JAMES ROY K. 
Clasificación:
5.0

Friendly knowledgeable staff. My go-to for trailer rentals!

STEVE GEORGE N. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN JEFFREY S. 
Clasificación:
5.0

Friendly staff and great customer service !!!

SAMUEL N. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARL D. 
Clasificación:
1.0

The truck that I rented the front passanger side wheel where there pairings are caught on fire and then me and my daughter had to sit and weight for hours for someone to help us. I also payed full price which I really don't think is right after with what happened with the truck caughting on fire. I also had to get over people that I knew to help us unload and reload the new truck that we got the next day. Please take care of your trucks and maybe put a fire extinguisher, it's a good thing I knew how to put it out without one.

JENNIFER ANN M. 
Clasificación:
2.0

El cliente no dejó un comentario.

DANNY S. 
Clasificación:
5.0

Not a thing. Steve runs a smooth efficient operation. Recommend them to everyone who has the need for a rental.

TERRY ALLEN O. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARRELL B. 
Clasificación:
5.0

Steve was very accommodating and helpful, going the extra mile to make sure I had the right truck and equipment

FRANK XAVIER C. 
Clasificación:
5.0

Every thing was perfect.

RICHARD WILFRED S. 
Clasificación:
5.0

Steve was wonderful! He was very flexible with us when the repairs on our van got delayed. Would highly recommend!

RACHEL A R. 
Clasificación:
5.0

Dealer was friendly and efficient. Being a u-haul dealer out of Colorado it's good to see the same standards that I put forward to my customers. Keep up the great work.

NORM T. 
Clasificación:
4.0

El cliente no dejó un comentario.

LASHAUNIA EBONY P. 
Clasificación:
5.0

The owner went out of his way to help me!

Michael O. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK JOHN L. 
Clasificación:
5.0

Steve was great. He made a special trip up the coast to ensure we had all of the equipment we needed.

Abagail S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheri F. 
Clasificación:
5.0

This is a good place to pick up they have things ready to go and are helpful!

GLENN ALAN T. 
Clasificación:
5.0

Convenient location for returning your U-haul equipment.

Jim M. 
Clasificación:
5.0

Fix your app so that it works. Every time I tried to use it, it took me in circles. Would not load pages ( had to retry and every time that happened it would start me over ) Finally gave up on using it.

KARL ELMER G. 
Clasificación:
5.0

Good people...great service, close to where we are...a HOMERUN all the way!!!

roger M. 
No se han enviado comentarios para esta ubicación.

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