Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Ted is friendly, accommodating, and professional. The best of the best!
Ashley Mullins
Rating:
5.0
Courteous helpful service. Couldn't have been better. Would highly recommend them to anyone.
Edward Walls
Rating:
5.0
Ted Marshall is an excellent U-Haul rental location. Good communication and provided items needed
Jim Tredway
Rating:
5.0
Customer did not leave a comment.
Pam Carter
Rating:
5.0
Customer did not leave a comment.
Joseph Williams
Rating:
5.0
Customer did not leave a comment.
FRANCIE ELLIS
Rating:
5.0
Customer did not leave a comment.
Betty Hindman Dillinger
Rating:
5.0
Customer did not leave a comment.
edward Groves
Rating:
5.0
Customer did not leave a comment.
Betty Hindman Dillinger
Rating:
5.0
Customer did not leave a comment.
Betty Hindman Dillinger
Rating:
5.0
Customer did not leave a comment.
Donna Stone
Rating:
5.0
Customer did not leave a comment.
Christina Bertin
Rating:
5.0
They worked with my schedule. Highly recommend.
Browns Furniture
Rating:
5.0
Customer did not leave a comment.
Steve Burgener
Rating:
5.0
Customer did not leave a comment.
Christina Bertin
Rating:
5.0
Customer did not leave a comment.
Betty Hindman Dillinger
Rating:
5.0
Customer did not leave a comment.
Betty Hindman
Rating:
5.0
Awesome service. I would highly recommend doing business with them.
Douglas Raber
Rating:
5.0
Customer did not leave a comment.
Trenton Clapp
Rating:
5.0
Great service, very helpful
JERRY HARMON
Rating:
4.0
It was just a drop off it was at night time when the place was close.
Debra Barrish
Rating:
5.0
Customer did not leave a comment.
Tom Smith
Rating:
5.0
Customer did not leave a comment.
Matthew Ferguson
Rating:
5.0
Customer did not leave a comment.
micheal woodman
Rating:
5.0
Customer did not leave a comment.
Wayne Miller
Rating:
5.0
Customer did not leave a comment.
victor colwell
Rating:
5.0
Great service, will be back.
Browns Furniture
Rating:
5.0
Air conditioner was intermittent
Stuffy to cool
Betty Hindman
Rating:
4.0
Customer did not leave a comment.
Charles graves
Rating:
5.0
Customer did not leave a comment.
Larry Tuell
Rating:
4.0
Umm, this is people wanting to move themselves, because it is cheaper. Now, having trucks that cost so much and then charging by the mile, even tho you don't know how many miles it will for sure be, while requiring people to reput in gas to a quarter of a tank, IS highway robbery! I mean, you gotta see the problem with this, when it's supposed to be cheaper...
William Williams
Rating:
2.0
Don’t rent out a truck with known air conditioning problems.
Betty Hindman
Rating:
5.0
Customer did not leave a comment.
Aaron Williams
Rating:
5.0
There was a intermittent problem with the air conditioner the blower will stop after a while on the road
Betty Hindman Dillinger
Rating:
5.0
They got me the truck that I needed when I needed it.
Browns Furniture
Rating:
5.0
Very nice friendly will recommend to others an I felt the price was reasonable.
Melissa Gates
Rating:
5.0
Customer did not leave a comment.
Randy Rich
Rating:
5.0
Customer did not leave a comment.
Rylan Thomas
Rating:
5.0
Customer did not leave a comment.
Janneene Moore
Rating:
5.0
Nothing driving the truck was great.
Definitely would recommend it to people who ask about your U-Haul trucks.
April gibbs
Rating:
5.0
Great customer service. Efficient pick up and return.
DANNY WISNER
Rating:
5.0
Customer did not leave a comment.
Betty Hindman Dillinger
Rating:
5.0
We were traveling south, so temps were warmer.
The air conditioner was not producing cold air. 🥵. I plan on renting again so I hope all trucks freon will be checked.
Betty Hindman Dillinger
Rating:
5.0
I will rent a truck from here again.
Browns Furniture
Rating:
5.0
Customer did not leave a comment.
Betty Hindman Dillinger
Rating:
5.0
Customer did not leave a comment.
Eric Ochs
Rating:
5.0
Uhaul really needs to improve the app...everytime i use it either the app is down or it doesn't let me log in to be able to start the rental w/o a headache!!!!
Robert Sims
Rating:
5.0
Absolutely perfect, 10/10 highly recommended
michael landreth
Rating:
5.0
They made our furniture move easy.
Browns Furniture
Rating:
5.0
Customer did not leave a comment.
Mark Drewes
Rating:
5.0
Super easy, quick, and friendly. Great customer service!
Edward Ferguson
Rating:
3.0
Also very dark and it was confusing where to drop the keys since the drop box was the opposite direction of the rental return sign.
Keon Stallard
Rating:
5.0
Customer did not leave a comment.
Austin Runyon
Rating:
5.0
Customer did not leave a comment.
DONALD CUNNINHAM
Rating:
5.0
Truck was nice, I would recommend.
Browns Furniture
Rating:
5.0
Everyone was very nice and the return location was really easy to get too the lady at return was so sweet thank you so much
Tammy Hays
Rating:
5.0
Customer did not leave a comment.
Dale Brown
Rating:
5.0
Great friendly service!!!
Cole Long
Rating:
5.0
Customer did not leave a comment.
Betty Hindman Dillinger
Rating:
5.0
I will use them again.
Browns Furniture
Rating:
5.0
Customer did not leave a comment.
Hillary Hornick
Rating:
5.0
Customer did not leave a comment.
Steve Purdy
Rating:
5.0
Customer did not leave a comment.
Rosa Clasby
Rating:
5.0
No issues Great Service
Stephen Corry
Rating:
5.0
I appreciated all the help & advice instructions on how to get my car loaded onto the transport. There was one imperfect thing -- there was some sticky goo in the center console lower shelf of the truck that surprised me a bit. Not a big deal at all, overall the truck was very clean.
Glen Starrett
Rating:
4.0
Customer did not leave a comment.
Brett Wright
Rating:
3.0
Customer did not leave a comment.
MERVIN WADSWORTH
Rating:
5.0
Great price, great help.
Appreciate everything!!
Brenda Slover
Rating:
5.0
Made moving a king size mattress easy.
Browns Furniture
Rating:
5.0
Ted, the owner, was very helpful. Would use this facility again if needed.
John Simms
Rating:
5.0
Made my move easy.
Browns Furniture
Rating:
5.0
Will never use your central dispatch!!! I will only deal with the local
person TIRED of the useless e mails!! and shit you send on line before you get trailer.
jeff carter
Rating:
5.0
Haven’t got my deposit back yet
Shawn Emmett
Rating:
5.0
Customer did not leave a comment.
DON LEPP
Rating:
5.0
Customer did not leave a comment.
lucas torres
Rating:
5.0
Customer did not leave a comment.
brent smothers
Rating:
5.0
Customer did not leave a comment.
Doris Childers
Rating:
5.0
Customer did not leave a comment.
Betty Hindman Dillinger
Rating:
5.0
Spotless clean Van. Ted is really accommodating as far as pick up and drop off.
Sandy Friedrich
Rating:
5.0
Amazing place friendly people
Cole Long
Rating:
5.0
Customer did not leave a comment.
Susan Haussy
Rating:
5.0
Ted is great to work with. I'm not sure if there is anything you can do to improve the service he provides.
Carroll Lee
Rating:
5.0
Great service, will use again.
Browns Furniture
Rating:
5.0
Exceptional quality service, very accommodating, and friendly customer service.