Customer Reviews for Marshall Storage Units
(U-Haul Neighborhood Dealer)

230 reviews

1305 S Whittle Ave   Olney, IL 62450

(618) 392-7418

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: 2 pm–5 pm
Special Operating Hours
  • 3/30/2024: 8:00 am - 9:00 am
  • 3/31/2024: Closed
  • 4/8/2024: 8:00 am - 10:00 am
  • 5/21/2024: Closed
  • 5/22/2024: Closed
  • 5/23/2024: Closed
  • 5/24/2024: Closed
  • 5/25/2024: Closed
  • 5/26/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(618) 392-7418

1305 S Whittle Ave
Olney, IL 62450

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: 2 pm–5 pm
Special Operating Hours
  • 3/30/2024: 8:00 am - 9:00 am
  • 3/31/2024: Closed
  • 4/8/2024: 8:00 am - 10:00 am
  • 5/21/2024: Closed
  • 5/22/2024: Closed
  • 5/23/2024: Closed
  • 5/24/2024: Closed
  • 5/25/2024: Closed
  • 5/26/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Betty Hindman Dillinger 
Rating:
5.0

Nothing, owner was very helpful and knowledgeable

John Armstrong 
Rating:
4.0

Customer did not leave a comment.

Chris Rice 
Rating:
5.0

Nothing

Sarah Avra 
Rating:
5.0

Customer did not leave a comment.

William Andersen 
Rating:
5.0

Customer did not leave a comment.

Betty Hindman Dillinger 
Rating:
5.0

Customer did not leave a comment.

Michael Martin 
Rating:
5.0

Customer did not leave a comment.

Betty Hindman Dillinger 
Rating:
5.0

Customer did not leave a comment.

Jayson Murbarger 
Rating:
5.0

Customer did not leave a comment.

Sherry York 
Rating:
5.0

Always easy to work with and efficient!

DANNY WISNER 
Rating:
5.0

Great service

Browns Furniture 
Rating:
5.0

Customer did not leave a comment.

Betty Hindman Dillinger 
Rating:
5.0

Ted is friendly, accommodating, and professional. The best of the best!

Ashley Mullins 
Rating:
5.0

Courteous helpful service. Couldn't have been better. Would highly recommend them to anyone.

Edward Walls 
Rating:
5.0

Ted Marshall is an excellent U-Haul rental location. Good communication and provided items needed

Jim Tredway 
Rating:
5.0

Customer did not leave a comment.

Pam Carter 
Rating:
5.0

Customer did not leave a comment.

Joseph Williams 
Rating:
5.0

Customer did not leave a comment.

FRANCIE ELLIS 
Rating:
5.0

Customer did not leave a comment.

Betty Hindman Dillinger 
Rating:
5.0

Customer did not leave a comment.

edward Groves 
Rating:
5.0

Customer did not leave a comment.

Betty Hindman Dillinger 
Rating:
5.0

Customer did not leave a comment.

Betty Hindman Dillinger 
Rating:
5.0

Customer did not leave a comment.

Donna Stone 
Rating:
5.0

Customer did not leave a comment.

Christina Bertin 
Rating:
5.0

They worked with my schedule. Highly recommend.

Browns Furniture 
Rating:
5.0

Customer did not leave a comment.

Steve Burgener 
Rating:
5.0

Customer did not leave a comment.

Christina Bertin 
Rating:
5.0

Customer did not leave a comment.

Betty Hindman Dillinger 
Rating:
5.0

Customer did not leave a comment.

Betty Hindman 
Rating:
5.0

Awesome service. I would highly recommend doing business with them.

Douglas Raber 
Rating:
5.0

Customer did not leave a comment.

Trenton Clapp 
Rating:
5.0

Great service, very helpful

JERRY HARMON 
Rating:
4.0

It was just a drop off it was at night time when the place was close.

Debra Barrish 
Rating:
5.0

Customer did not leave a comment.

Tom Smith 
Rating:
5.0

Customer did not leave a comment.

Matthew Ferguson 
Rating:
5.0

Customer did not leave a comment.

micheal woodman 
Rating:
5.0

Customer did not leave a comment.

Wayne Miller 
Rating:
5.0

Customer did not leave a comment.

victor colwell 
Rating:
5.0

Great service, will be back.

Browns Furniture 
Rating:
5.0

Air conditioner was intermittent Stuffy to cool

Betty Hindman 
Rating:
4.0

Customer did not leave a comment.

Charles graves 
Rating:
5.0

Customer did not leave a comment.

Larry Tuell 
Rating:
4.0

Umm, this is people wanting to move themselves, because it is cheaper. Now, having trucks that cost so much and then charging by the mile, even tho you don't know how many miles it will for sure be, while requiring people to reput in gas to a quarter of a tank, IS highway robbery! I mean, you gotta see the problem with this, when it's supposed to be cheaper...

William Williams 
Rating:
2.0

Don’t rent out a truck with known air conditioning problems.

Betty Hindman 
Rating:
5.0

Customer did not leave a comment.

Aaron Williams 
Rating:
5.0

There was a intermittent problem with the air conditioner the blower will stop after a while on the road

Betty Hindman Dillinger 
Rating:
5.0

They got me the truck that I needed when I needed it.

Browns Furniture 
Rating:
5.0

Very nice friendly will recommend to others an I felt the price was reasonable.

Melissa Gates 
Rating:
5.0

Customer did not leave a comment.

Randy Rich 
Rating:
5.0

Customer did not leave a comment.

Rylan Thomas 
Rating:
5.0

Customer did not leave a comment.

Janneene Moore 
Rating:
5.0

Nothing driving the truck was great. Definitely would recommend it to people who ask about your U-Haul trucks.

April gibbs 
Rating:
5.0

Great customer service. Efficient pick up and return.

DANNY WISNER 
Rating:
5.0

Customer did not leave a comment.

Betty Hindman Dillinger 
Rating:
5.0

We were traveling south, so temps were warmer. The air conditioner was not producing cold air. 🥵. I plan on renting again so I hope all trucks freon will be checked.

Betty Hindman Dillinger 
Rating:
5.0

I will rent a truck from here again.

Browns Furniture 
Rating:
5.0

Customer did not leave a comment.

Betty Hindman Dillinger 
Rating:
5.0

Customer did not leave a comment.

Eric Ochs 
Rating:
5.0

Uhaul really needs to improve the app...everytime i use it either the app is down or it doesn't let me log in to be able to start the rental w/o a headache!!!!

Robert Sims 
Rating:
5.0

Absolutely perfect, 10/10 highly recommended

michael landreth 
Rating:
5.0

They made our furniture move easy.

Browns Furniture 
Rating:
5.0

Customer did not leave a comment.

Mark Drewes 
Rating:
5.0

Super easy, quick, and friendly. Great customer service!

Edward Ferguson 
Rating:
3.0

Also very dark and it was confusing where to drop the keys since the drop box was the opposite direction of the rental return sign.

Keon Stallard 
Rating:
5.0

Customer did not leave a comment.

Austin Runyon 
Rating:
5.0

Customer did not leave a comment.

DONALD CUNNINHAM 
Rating:
5.0

Truck was nice, I would recommend.

Browns Furniture 
Rating:
5.0

Everyone was very nice and the return location was really easy to get too the lady at return was so sweet thank you so much

Tammy Hays 
Rating:
5.0

Customer did not leave a comment.

Dale Brown 
Rating:
5.0

Great friendly service!!!

Cole Long 
Rating:
5.0

Customer did not leave a comment.

Betty Hindman Dillinger 
Rating:
5.0

I will use them again.

Browns Furniture 
Rating:
5.0

Customer did not leave a comment.

Hillary Hornick 
Rating:
5.0

Customer did not leave a comment.

Steve Purdy 
Rating:
5.0

Customer did not leave a comment.

Rosa Clasby 
Rating:
5.0

No issues Great Service

Stephen Corry 
Rating:
5.0

I appreciated all the help & advice instructions on how to get my car loaded onto the transport. There was one imperfect thing -- there was some sticky goo in the center console lower shelf of the truck that surprised me a bit. Not a big deal at all, overall the truck was very clean.

Glen Starrett 
Rating:
4.0

Customer did not leave a comment.

Brett Wright 
Rating:
3.0

Customer did not leave a comment.

MERVIN WADSWORTH 
Rating:
5.0

Great price, great help. Appreciate everything!!

Brenda Slover 
Rating:
5.0

Made moving a king size mattress easy.

Browns Furniture 
Rating:
5.0

Ted, the owner, was very helpful. Would use this facility again if needed.

John Simms 
Rating:
5.0

Made my move easy.

Browns Furniture 
Rating:
5.0

Will never use your central dispatch!!! I will only deal with the local person TIRED of the useless e mails!! and shit you send on line before you get trailer.

jeff carter 
Rating:
5.0

Haven’t got my deposit back yet

Shawn Emmett 
Rating:
5.0

Customer did not leave a comment.

DON LEPP 
Rating:
5.0

Customer did not leave a comment.

lucas torres 
Rating:
5.0

Customer did not leave a comment.

brent smothers 
Rating:
5.0

Customer did not leave a comment.

Doris Childers 
Rating:
5.0

Customer did not leave a comment.

Betty Hindman Dillinger 
Rating:
5.0

Spotless clean Van. Ted is really accommodating as far as pick up and drop off.

Sandy Friedrich 
Rating:
5.0

Amazing place friendly people

Cole Long 
Rating:
5.0

Customer did not leave a comment.

Susan Haussy 
Rating:
5.0

Ted is great to work with. I'm not sure if there is anything you can do to improve the service he provides.

Carroll Lee 
Rating:
5.0

Great service, will use again.

Browns Furniture 
Rating:
5.0

Exceptional quality service, very accommodating, and friendly customer service.

Danielle Schimdt 
Rating:
4.0

Customer did not leave a comment.

WILLIAM WHEELER 
Rating:
5.0

Customer did not leave a comment.

Cole Long 
Rating:
5.0

Customer did not leave a comment.

Tyler Hooker 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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