Very good experience! Strongly recommend!
Yang Y
Customer Reviews for Marlboro Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very helpful, great experience, van and facility well maintained.
CHRIS BGreat, very helpful!
CHRIS BFriendly staff . Excellent experience
Bhagwan VThe person working the counter at the storage facility was amazing. She was super helpful and thorough. She made the rental process VERY easy.
Teresa AOverall, A pleasant, smooth transaction with a 9' Cargo Van that had only 11,000 miles on it. It did need to be swept out after last user had items with glitter that was all over the flooring.
John BThe mileage was 5866.6 when I picked it up. You rounded it down to 5866 for billing, thus, overcharging me. I returned it at 5894.9, and you charged me for 28.9 miles. I rented the same truck a day later with the odometer at 5894.9, you rounded it down again to 5894. AGAIN, overcharging me. Suspect Business practices !!!! Veh Tax incorrect, and is an overcharge. You need to refund $6.50 to my card. Thank you, and stop double charging customers...you might get reported.
Millend GReturn truck was terrible!!!!! Stuff didn’t want to take the truck back ….. returning time was scheduling after hours!
Iryna KTruth be told i dont want to recommend this place because I want to keep it my little secret. After dealing with crap uhaul vehicles and the crappy uhaul app this location was a breath of fresh air. Customer service, even though she is not a uhaul employee, was top notch. You want a template of how things should operate look no further than this location.
MICHAEL CThe van I rented was in excellent shape. Clean and useful as advertised.
Gerald IPaperwork was painless. And the agent was friendly and very helpful. Location was clean and well kept. Vehicle was easy to operate and ran well and clean. Have no problem using this location in the future.
RICHARDM JOn Thursday, I WENT the Middletown location to reserve a can for the next day. Friday morning I go back to the location and was told I had to go to A storage unit in Morganville to pick up the van. People at Morganville location were very courteous and had nothing to do with this error. I had to drive an additional 40 miles to get the van. Miles which I was charged for. I want my money refunded. Total incompetence.
Albert PI did not authorize the 10.00 insurance fee yet I will billed for it.
FRANK M