Everything was great, the couple working here were pleasant, professional and informative. Very awesome experience!!CATHERINE M.
Customer Reviews for Marks Garden Shoppe
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Gary B.
El cliente no dejó un comentario.JESSICA S.
El cliente no dejó un comentario.DWAIN D.
El cliente no dejó un comentario.DAVID R.
El cliente no dejó un comentario.Tyler H.
Great people!NATHANIEL K.
Great service.Ricardo H.
El cliente no dejó un comentario.Brittany E.
I had no problems at allKAREN L.
THE ATTIC PORTION OF THE TRUCK WAS DIRTY.DANIEL L.
I didn't realize that the truck would be on a side street and not on-property. Might need to mention that next time, but otherwise, things went well during pickup.Michael H.
Super nice guy, drop off took about 2 minutes. When I move in a year I'll probably use this location to pick up a trailer.Arianna B.
El cliente no dejó un comentario.Amanda W.
Only thing bad about the experience is using the app have access to my information to someone overseas and I believe they used my credit card fraudulently.Trent B.
The process was simple and easy. Even though we chose the online check-in option, they are very friendly and willing to help.Stan M.
El cliente no dejó un comentario.KARL K.
El cliente no dejó un comentario.Eric J.
El cliente no dejó un comentario.JULIAN C.
they went above and beyond, best dealer in Indiana for sure.BRIAN S.
El cliente no dejó un comentario.ERIN F.
El cliente no dejó un comentario.Sidney B.
we rented the uhaul for 48 hours, but kept it only 24 hours. we received no offer of refund for the time that we did not use the vehicle.JEFFREY H.
Very helpful gentleman at this location.RUSSELL A.
The wheel almost fell of the Uhaul because there were only two untightened lug nuts on the wheel. I almost died and everyone's response was an acute lack of enthusiasm followed by sorry.IVAN B.
The truck itself had driving issues. It shook violently when it was accelerated above 40 mph. Its almost like the transmission is about to go out. I highly suggest this gets checked, esp with this bad weather.DIONA G.
Very nice people.James H.
El cliente no dejó un comentario.Jason B.
The online people need to be better on there reservations i reserved a 20 ft truck only to get a 15 ft making my packing the truck and making my moving more difficult they it had to be. And the Uhaul truck need to be services drove real sluggish.Ta'Kisha W.
El cliente no dejó un comentario.Joshua B.
I originally was scheduled with Dealz Unlimited down the street from this location. They were supposed to be open at 9 am which was the time I wanted to pickup the truck. We waited and tried to call the location. They did not pickup and the 1 800 uhaul number had a long wait time so I didn't want to wait. We wanted to get out move started. Went down the street to this location and she was extremely friendly and knowledgeable! Helped us right away and had everything we needed. They have been a pillar of the community for a long time with their business. I got a sleepy phone call at 11 am from the original location asking why I called.... avoid Dealz and frequent Marks!Andrew B.
Really you hit it out of the park. It was perfect!Mike J.
This is the best rental experience I've had at any Uhaul rental.Debra W.
El cliente no dejó un comentario.Mark P.
El cliente no dejó un comentario.Tierra C.
They did not have the equipment I reserved with the truck. They didn't know how to physical distance and they didn't wear masks.Charlene E.
El cliente no dejó un comentario.Mike V.
No improvements needed..Jerry L.
El cliente no dejó un comentario.Sal S.
Jimi and Jen are wonderful!!!Jama B.
El cliente no dejó un comentario.Nicole K.
Good price, great service! Extremely satisfied with product, how it functioned and the quick easy business.Eric B.
El cliente no dejó un comentario.Laura H.
Everything went great. Jimi is knowledgeable and very friendly. I would definitely recommend renting from Marks'!Jama B.
El cliente no dejó un comentario.Robert R.
El cliente no dejó un comentario.Simon U.
Extraordinario servicio al clienteErica P.
Some of the best people I've ever worked with..... Awesome Experience.....It don't get any better.... Your Lucky to have them represent U Haul......Stephen B.
El cliente no dejó un comentario.gloria B.
El cliente no dejó un comentario.Jeremy F.
Everything went as expected. The people were very friendly and knowledgeable. It was an easy process.Jeanne W.
El cliente no dejó un comentario.Edward M.
THE STAFF AND TRUCK USED WAS GREAT!Paula A.
El cliente no dejó un comentario.Mark H.
Trailer wasn't tighten down right had no marker trailer lights unless the adapter I bought was wrong they only had brake lights and the return was a hassle but the girl at the return location was wonderfulTyrone D.
He charged a different amount than the total I agreed to online and he didn't say anything.Rachel M.
El cliente no dejó un comentario.John D.
El cliente no dejó un comentario.Tonee M.
El cliente no dejó un comentario.Rosalind B.
El cliente no dejó un comentario.LESLIE G.
I actually called the uhaul on Nuttman and they sent me all the way across town when they had uhaul trucks sitting on their lot.so my experience was horribleeddy T.
El cliente no dejó un comentario.grant G.
The team at Mark's were friendly and very accommodating. UHaul needs to know that Mark's locks their gates until 8am and they do not open until 9:00am, so you just need to notify the customers that they can not use the On-Line Pick-up APP at this location. Overall though the Mark's Garden Shop team rock!! Great customer service.Theodore J.
El cliente no dejó un comentario.LEWKENYA J.
El cliente no dejó un comentario.Jennifer K.
El cliente no dejó un comentario.Samantha B.
El cliente no dejó un comentario.Calum J.
El cliente no dejó un comentario.Zenaida E.
Sites were good but moving of the reservation and no phone call about moving the reservations. Will be awhile before I use uhaul again.Robb G.
El cliente no dejó un comentario.Corene J.
You could actually rent what is pictured. It's a 6 by 12 for trailer but the load ramp and entry point is only 4.5 for wide. I rented this for nothing, could even use it because I had a lawnmower with a 60 inch deck and couldn't loaded it through the narrow entry point. I didn't check before I left because I figured if the trailer was 6 foot wide then surely the load ramp would be as well. This want the case, next time I will rent from another company for sure.Shaun C.
El cliente no dejó un comentario.Donijun B.
Maybe this is the way all U-Haul rentals are now but I did not like the fact that when I picked up the truck it only had a 1/4 tank in it. They did tell me that I was only required to return it with a 1/4 tank. I shouldn't have to figure out how much gas I was going to use. They ended up with a "free" extra 1/4 tank because I returned it with a 1/2 tank.Jamie S.
El cliente no dejó un comentario.John F.
El cliente no dejó un comentario.George T.