They're very nice folks, I'm 110% satisfied with my experience!
LARRY R.
Customer Reviews for Marcums Furniture
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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There was no one there to direct me where to drop the trailer or help me unhook and I have disabilities. I'm just thankful to my 14 year old grandson who helped me.
Dianna R.Great help. Easy to work with
Matt H.Be more flexible and as long as you have all the documentation you need, do not mandate all the electronic mumbo jumbo
Karl R.All Good !!!
Linda H.Nodda
Rodney K.The lady that helped me was very kind. This seems to be a good establishment to do business with.
Heather H.I had reserved this unit online without the safe move added. I had checked with my insurance (GEICO) and I was covered up to a gross vehicle weight of 15,000lbs, which this trucks rating is 14,500lbs. They said it was POLICY to have the safe move on all contracts. I was left with no choice but to add this on. I feel really like I was took advantage of and had to pay this unnecessary fee. I have rented other u-haul equipment without any problems. I will not use u-haul again
LUTHER S.They were extremely efficient and very helpful. I've not been to a more friendly U-Haul facility, there are very warm and cordial facility. I have bought furniture from this location and found them to always be extremely outgoing warm and friendly at every encounter. I will continue to support this local business.
James F.This location was hard to locate. The u halls were parked in a lot across the street with no indication that the Rental counter was inside a furniture store. I drove around gor 20 minutes trying to locate the rental office and saw two men putting furniture in a truck and asked them where the office was.
Patricia O.The lady at marcums was very nice and respectful. Also extremely helpful!
Sherri R.Very nice people to deal with. Highly recommended
Michael M.It's always a real treat to get a uhaul from Marcums great southern hospitality
JACOB W.The truck was difficult to keep in lane due to excessive play in steering.
Joe B.N/C
Bryan P.very helpfull
VINCENT G.none a thing where very helpfull
VINCENT G.Clean the cab of truck. Center console was filthy from food/beverages. Door panels were also filthy. I had to wash both. Improve the gas mileage. I had a one way rental and only got 10 miles per gallon on a 500 mile trip.
Dwight C.When I finished submitting the return on my phone, there were no instructions on what to do with the key and the people at the previous U-Haul location had taken the lock. Waited on the U-Haul service line for awhile with no response and just having to take the key to them early the next day.
Tyler A.The 15 ft truck worked well. Improvement: Truck is extremely noisy, had to use hearing protection for the 20 hr drive It would be nice to have cruise control
AUGUSTO A.The van itself seemed to have some kind of transmission problem. The engine would race violently as the van attempted to shift from one gear to the next.
Jonathan R.Great customer service and convenient location!
Shannon T.Absolutely would recommend Marcums furniture. Sad that uhaul couldn't have told me from the beginning that if I had rented and dropped of at the same location it would have saved me quite a bit of money. I will be contacting customer service about this issue.
Stephen K.From rental to drop off was one of the easiest experiences I've had! I will rent again!
Shannon T.Returned to this location after hours. Key put in drop box which was very convenient.
Karen G.Good location, but recent software update delayed process. No instruction given on use of tow dolly for car. Truck was older in age.
William S.They are the most helpful people in the world. Worked with us to make sure that we had the right equipment and was great during the check in/out process Marcum's is out first choice when selecting a uhaul location
William G.very friendly and helpful.
LARRY R.Very helpful in checking the trailer in and assisting in the disconnect and parking process. Great service
William G.this was a one way rental. the clerk wrote the contract as a round trip. they were VERY helpful in getting the matter corrected
susan michele J.Great service
ERIC T.I arrived to pick up equipment but the clerk/personnel was hunting. I had to return later, passed the guaranteed time the equipment was supposed to be ready. When I returned, I still had to wait for the clerk to get back from getting something to eat.
Larry H.Very nice Store and Very friendly Staff.
robert M.It would have been nice to have the truck full of gas. It makes it hard to judge to fill it up 3/4 on the return.
Linda P.Keith Marcum went above and beyond standard. Highly recommend .
bill D.Once I return truck and all paperwork is final I will ask for a number to customer service to speak about my misquote . The transport functioned well but was old and beat up
KEVIN S.Trailer floor was dirty , washed out before I used it Trailer performed and towed well. Employees were pleasant
Glenn R.The are one of the best Uhaul rental places I have used.
Teresa D.this is a great place , friendly and inviting.
TIM A.The folks at Marcum's Furniture needs to learn to clean stuff. The inside of the truck needed cleaning, there was mud on the tires, and the inside the U-Haul has trash and needed sweeping. I'm sorry I left the truck in the condition I found it as to show the neglect. Gracias.
Greg F.The Marcums are well know and well respected in our community.
CLIFTON M.The truck was deliver the day before to the location of pick up. It had oil and dry all on the back of the truck and had not been swept out, other than that it was an ok experience.
PATRICK C.