great service
carlos marcos
Customer Reviews for Marathon Gas And Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I do recommend for others people and friends
maria rojoThey staff seemed confused and were not customer service minded. I was not confident that my return was processed correctly. In fact, it took 3 days for my return to be posted to my account, and I was charged extra for fuel after they had me drive the truck around a loop a couple times trying to figure out where they wanted it parked.
Tammy HarveyThey were not very helpful and expected me to figure out on my own how to back in the trailer and unhook it and then back up the truck all the way to the back of the building. They finally did it for me, but it was a very difficult process that took almost 30 minutes.
Tammy HarveyNo improvements needed here just keep doing what you guys doing so far, thank you for the excellent customer service.
Ramon FraustoTook an hour to check the van out to me, so many excuses and the van was in horrible shape.
CHARLES HOOKSI said rent till Sunday. You have return in 6 hrs.
Joseph MaldaonadoRepair the cracked side mirror on the cargo van. The view from this mirror is significantly impaired.
Steven KarpBest customer service and very understanding ! Will rent again in future and highly recommend :) !!!!!
Alexis BozekThe inside of the box of the truck was full of dried mud and dirt. The ramp was even worse, it was full of mulch, dried mud, rocks all sorts of stuff. So we had to clean the truck before we could use it. Also the “On my phone pick up” at this location was nothing like the app talk about. Part way through the process it just stops working, like your done. But you still need your keys and you have not take the picture of the mileage or how much fuel is in the truck. So you go in to find out that you don’t do any of that you wasted your time with all that on the app.
WILLIAM MASHEKAwesome location thanks for everything
BRIAN MCNALLYI rent the truck with E fuel level that make to spend more money .
albert mwambaVery professional, knowledgeable, friendly and caring. Thank you!
Timothy JordanThe trailer was filthy and had broken rails and hooks on the inside. The associate wasn't very helpful at all. Definitely won't rent from this location again and maybe even uhaul. This was a very poor performance by Uhaul.
Daniel Goray