Customer Reviews for M&S Awards Gifts & Engraving
(U-Haul Neighborhood Dealer)

209 comentarios

5540 E Broadway Rd Ste 12   Mesa, AZ 85206
(Halfway between Higley & Recker on Broadway Rd - north side of street)

(480) 921-2403

Horario de oficina

  • Mon: Closed
  • Tue-Fri: 9 am–4 pm
  • Sáb.: 9 a. m. - 2 p. m.
  • Sun: Closed

Servicios en esta ubicación:

Contáctanos

(480) 921-2403

5540 E Broadway Rd Ste 12
Mesa, AZ 85206
(Halfway between Higley & Recker on Broadway Rd - north side of street)

Servicios en esta ubicación:

Horario de oficina

  • Mon: Closed
  • Tue-Fri: 9 am–4 pm
  • Sáb.: 9 a. m. - 2 p. m.
  • Sun: Closed

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

I picked up and returned truck after hours. They got a truck ready for me after another location failed to have a truck ready for pick up.

RICHARD C 
Clasificación:
5.0

Very nice people and professional

MARK L 
Clasificación:
1.0

This bad rating is not for the location. The experience was bad because of the terrible U-Haul app. I will continue using uhaul in the future, but I will NEVER do the mobile pickup with the app ever again. The app is trash. It has so many bugs and glitches. It kicks you out several times and makes you restart, only to kick you out again, even for something as simple as rotating your phone orientation. The software wouldn't take my contact information, nor my 'verified relative' either. I called into the support line, and they couldn't even change it, and they were the support team! The entire pickup process took over an hour with the terrible app and all the problems, and spending time on the phone with "support" who couldn't even help me. Once I finally got through to the final page, it kicked me right out again before I could even read the pickup instructions. It was hard to eventually find again. If it wasn't for the terrible app, I'm sure it would have been a great easy way to pick up the truck and drop it off.

Jason H 
Clasificación:
5.0

El cliente no dejó un comentario.

AMY H 
Clasificación:
5.0

El cliente no dejó un comentario.

Pedro P 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine Y 
Clasificación:
5.0

El cliente no dejó un comentario.

DEAN M 
Clasificación:
3.0

It was hard to find.

helen f 
Clasificación:
5.0

The girl who helped us was outstanding and answered all of our questions, which was very helpful as we were first time renters.

John S 
Clasificación:
5.0

Great job. Easy drop off experience

Michael J 
Clasificación:
5.0

El cliente no dejó un comentario.

michelle r 
Clasificación:
5.0

Young lady that helped use was very professional nice walked use through paperwork explained it all to use Thank You

Michael s 
Clasificación:
1.0

from the street or parking hard to find it also a long wait for help and nobody else in the store

Ronald M 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy C 
Clasificación:
5.0

People very quick, nice, polite good job!!!

Marcela Q 
Clasificación:
5.0

David the General Manager was very helpful and helped everyone efficiently...would returned great customer service.

Pamela P 
Clasificación:
5.0

great customer service the gentleman was very knowledgeable and very professional

John M 
Clasificación:
2.0

The attendant did not appear to understand the software. I checked in online in advance and we were still there for 45 minutes. He tried to charge my card a second time even though I had already paid. He had to take pieces off other equipment to complete hitching me up. He forgot his camera and we still couldnt leave...had to wait for him to go get the camera and take a picture of it hitched up.

Michelle M 
Clasificación:
5.0

El cliente no dejó un comentario.

David M 
Clasificación:
5.0

We now need a place to store all our daughter's things and I had just mentioned this so he told me about their storage units which were very competitive. We'll probably end up going that route so I appreciated his help.

Lisa T 
Clasificación:
5.0

Outstanding customer service! Very friendly, efficient, and professional.

Brett H 
Clasificación:
5.0

Excellent customer service!!!

Goto G 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott C 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan S 
Clasificación:
5.0

El cliente no dejó un comentario.

David G 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin H 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel B 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce R 
Clasificación:
5.0

Prompt Professional Service. Highly knowldgeable staff. Keep up the Great Work! Thank you for everything.

Jefferson K 
Clasificación:
5.0

The two guys that helped unload our truck were very professional and helpful. Very friendly, organized, and efficient. I would highly recommend them!

Barry G 
Clasificación:
5.0

El cliente no dejó un comentario.

ann w 
Clasificación:
4.0

El cliente no dejó un comentario.

Bill R 
Clasificación:
5.0

Nothing that I can see. I was in and out in less than 5 minutes.

John W 
Clasificación:
5.0

El cliente no dejó un comentario.

David F 
Clasificación:
5.0

Doing good

Richard C 
Clasificación:
5.0

All went great!

Roger M 
Clasificación:
5.0

El cliente no dejó un comentario.

timothy n 
Clasificación:
4.0

El cliente no dejó un comentario.

Darren B 
Clasificación:
5.0

Pricing was very fair, good selection of equipment. Staff was very good.

Alan Y 
Clasificación:
5.0

El cliente no dejó un comentario.

Marlin M 
Clasificación:
5.0

nothing.....

Patricia H 
Clasificación:
4.0

El cliente no dejó un comentario.

Tiffany B 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher C 
Clasificación:
5.0

Awesome customer service all four employees there that day we're awesome friendly and they all help me in some way that was a good staff on that day thank you

Valorie L 
Clasificación:
5.0

El cliente no dejó un comentario.

John L 
Clasificación:
5.0

You do not need to do anything the team at this location is amazing! Gracias.

Patricia D 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth D 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose L 
Clasificación:
3.0

Slow service. Didn't give me all 12 blankets I ordered. Said I only get 6 for the price I paid.

Andrew K 
Clasificación:
5.0

El cliente no dejó un comentario.

Valerie C 
Clasificación:
5.0

El cliente no dejó un comentario.

David L 
Clasificación:
5.0

I had great service, and wonderful employees.

Dennis E 
Clasificación:
5.0

Nothing, the service was wonderful.

susan r 
Clasificación:
4.0

El cliente no dejó un comentario.

Austin P 
Clasificación:
5.0

This location was perfect however this was also a third location that I have been changed to from my original again going out of my way to return the tracks of which U-Haul took care of. This company was easily found the people were very nice everything went very smooth but as I said this was the third place that I had been changed from my original transaction. Thank you Mitzi

Mitzi L 
Clasificación:
5.0

nothing everything was perfect. very friendly staff.

Gary H 
Clasificación:
5.0

El cliente no dejó un comentario.

LEIGH C 
Clasificación:
5.0

Great customer service, clean environment made for a pleasant experience. Online tool made process expeditious.

Linda C 
Clasificación:
1.0

This is not my name, I don't know who this is, and I do not live in Arizona.

ESTACIA E 
Clasificación:
4.0

No comment!

Andre P 
Clasificación:
2.0

Express check in was not quick. Employee Patience was alone with 4 in line.

Deborah F 
Clasificación:
5.0

El cliente no dejó un comentario.

mitchell m 
Clasificación:
5.0

Very friendly staff and very helpful

LUCAS R 
Clasificación:
5.0

Very friendly and professional group of people...

Roy K 
Clasificación:
5.0

El cliente no dejó un comentario.

mildred J 
Clasificación:
5.0

El cliente no dejó un comentario.

Melvin W 
Clasificación:
3.0

Check tire pressure. Clean out the trailer with at least a light mop.

Edward H 
Clasificación:
4.0

Location where original reservation was made did not have the equipment reserved and had to travel to the location above to pick up equipment.

Stephen S 
Clasificación:
5.0

El cliente no dejó un comentario.

David K 
Clasificación:
5.0

El cliente no dejó un comentario.

Beverly W 
Clasificación:
5.0

El cliente no dejó un comentario.

JIM R 
Clasificación:
5.0

In the valley make more pickups available

Rex w 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick M 
Clasificación:
5.0

El cliente no dejó un comentario.

don l 
Clasificación:
5.0

Much better reception than the cranky lady at our last return location in Apache Junction. Wait time was zero. Kieran was friendly and professional. Exceptionally good experience by uhaul standards, I would ask for this location for my next rental, coming up in two weeks.

John A 
Clasificación:
5.0

El cliente no dejó un comentario.

cal m 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon C 
Clasificación:
5.0

Great service super helpful very nice. The parking lot might be the worst I have ever seen though. Not important, great experience! And open on Sunday!

Matt w 
Clasificación:
5.0

El cliente no dejó un comentario.

carol h 
Clasificación:
5.0

Great service!

david c 
Clasificación:
5.0

El cliente no dejó un comentario.

howard p 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H 
Clasificación:
5.0

Kieran and the other gentleman that helped me were very nice and friendly. Super easy process.

Megan M 
Clasificación:
5.0

Personnel were friendly and fast. Good experience.

Scott H 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID D 
Clasificación:
3.0

El cliente no dejó un comentario.

Ruben P 
Clasificación:
5.0

Great customer service!

Patricia C 
Clasificación:
5.0

The employee's at this location that helped me were very professional friendly and help me big time. Thanks guys your great ar what you do

Jen H 
Clasificación:
5.0

El cliente no dejó un comentario.

John S 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W 
Clasificación:
3.0

the same thing happened when when went t drop it off, they sent us to 3 different uhauls and fnally called one ourselves to get it dropped off. horrible customer service. the person in the actual uhaul did fine though but the people over the phone seemed to be lacking in communication to the physical uhaul locations

Corteszz H 
Clasificación:
4.0

Nothing. Quick and easy return.

Sam K 
Clasificación:
5.0

Patience kept in touch for when the truck would be returned. She is very professional. David was very thorough and professional. He got us checked in quickly and efficiently. This is a great U-Haul location because of their people.

bob m 
Clasificación:
4.0

thank you for good service

elaine c 
Clasificación:
5.0

none

james p 
Clasificación:
1.0

I was sent to this location to pick up my truck and the moving supplies I had ordered and paid for online. When I arrived, they had the truck but absolutely none of the moving supplies. They told me I had to find another location to get my moving supplies, and blamed Uhaul. They cancelled my supplies order and refunded most of it, but not all of it. I was on a very tight time frame and didn't have time to locate supplies. We just moved without them. It sucked to not have my tools.

Talia S 
Clasificación:
5.0

lower your + miles rate

James G 
Clasificación:
5.0

This location was above excellent and I highly say to use them.

howard p 
Clasificación:
1.0

Had reservation for a 15' truck and a car hauler. . Truck was there but car hauler was not. Had to go to another location to get car hauler. I was not thrilled. Rental place with car hauler was very helpful. wish i went there from the start. !

Scott K 
Clasificación:
5.0

El cliente no dejó un comentario.

Harley G 
No se han enviado comentarios para esta ubicación.

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