I have rented many trailers over the years; this is the best location I have encountered. Nice, helpful, listens, considerate, easy in and out location. Sadly, other U-Haul franchisees fail to follow M&M's model and/or the baseline for exceptional customer service it provides. In short, so many give the impression they don't want to be doing what they are doing. That is not the case here. U-Haul would have a better reputation and be a better company if it did. Throw them a bone as franchisees like this one keep you afloat, not because U-Haul has a monopoly on the self-moving market segment.
Frank M
Customer Reviews for M&M Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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I have used this M&M Self Storage before. The owner is great to work with and will plan on using his lication the next time I need to rent.
Michael CEfficient and professional. I would hire them again.
Joseph BTony M. Is wonderful. His service has been consistent over the years. We would not hesitate to rent from him again. We could not recommend him more highly.
CHARLES MThe tank was lower then stated when i picked it up.
MATTHEW RGreat. Customer service fast and easy
ANGEL MVery nice doing business with this site
Richard AOnce again Tony came through for me. He is always so friendly and courteous. I will continue to go to M & M for all my U- Haul needs.
DIANE NTony is awesome to work with! Clean well maintained equipment all served with excellent quality personable customer service...and the "best" Handlebar Moustache in all of New Mexico ️ A Thomas III ️
ALLEN TAlways polite and kind. Always rent here.
DEBORAH FAbsolutely nothing. Your services here are beyond great! Every time I've gone to this specific location, it's always smooth and the service there always meets my needs beyond compare. He is always so understanding and friendly!
Brianne MAlways great!
RONALD NThe clerk was an awesome fellow...all around a 10 at this location.
CELIA CTony & staff offer excellent customer service as well as clean trailer rentals
WILLIAM BVery friendly.
ROBERT MSuper nice gentle I was in and out. One of the only locations with an official UHAUL horse trailer you can rent. That's awesome
Lee WTony & his staff are knowledgeable & put customer as their #1 priority. Fast & convenient setvice. Rental yrailer is always clean & professionally maintained.
WILLIAM BVery nice and helpful staff.
ADAM MPlace some eye bolts or something similar to attach a bungee hook to the boards or place to tie down large item.
JAY SExcellent staff, Lightning ⚡️ Fast Service Highly Recommended!
WILLIAM BExcellent customer service and very reasonable rates!!
CLARISSA GGood custumer service
LUIS VThe gentleman running the U-Haul is friendly, welcoming, and very professional. It was an easy experience, will use again!
MARCUS WGreat from start to finish.
Mara JThe man that runs this business and his employees are extremely helpful and friendly!
RONALD Nnothing really......they have all the supplies, the hours are agreeable with the work day......employees are knowledgeable and friendly...in and out quick
DIANE JM&M Self Storage was able to fill a last minute truck rental when another Uhaul location left me hanging. Friendly and efficient service too!
RAYMOND NThis is my second or third time at M&M. They've always been great. Can't recommend anything.
DAVID BVery nice and professional.
MARY LBoth tires had dry rot and we had a blow out and both tires had to be replaced on side of the road in Texas Next day the shock broke and stranded us on the Knoxville freeway I would like a call to discuss compensation for multiple reasons ….. this was NOT ok and multiple safety issues
JAMES BExcellent service !
DICKSON SGREAT customer service! Nice, well-maintained equipment.
GEORGE CTony does a great job.
SAMUEL GAlways great service
Thomas DExcellent service. Great location. Will continue to use Tony's place.
MITCHELL BThey were closed on Tuesday afternoon not something we were expecting wish the hours had been posted on the website.
Susan SGreat customer service Tony.
KEVIN FYou are doing an amazing service for our east mountain community 1000% professional service👍🏽
JOE SCustomer service is FANTASTIC. The owner/manager/employees are very friendly and helpful. This particular u-haul is my number 1 favorite. I will go out of my way to give them my business.
JOSHUA RFriendly and helpful staff
LUIS EExcellent service ! Would highly recomend
RICHARD MThe gentleman at M&M is fabulous. So friendly, courteous and good sense of humor. Very helpful hooking up the trailer and extremely good at giving instructions. Highly recommend!!!
MELANIE LDrop off was quick and easy. Friendly!
EVAN RTony was very helpful and fulfilled all my needs. I will go to him for all my U-Haul needs. He is awesome.
DIANE NEVERYONE WAS VERY FRIENDLY
DANIEL GThis was my first time renting from you, and I would definitely do it again. Friendly folks
DANIEL GThe gentleman was very pleasant and professional.
ELAINE DOwner was great.
Lawrence GGreat customer service. Went above and beyond to find a truck and trailer.
ADRIAN LNothing needs to improve. Great customer service!
LEE UTony was very helpful and courteous. He made the entire rental and return experience easy and stress free!!
DIANE NNothing. It was perfect.
BETH WThe manager, "Tony" I believe, was very friendly and helpful.
GERALD HQuick easy drop off. Friendly staff.
Christopher OExcelente
TERESA AThe straps were frayed and one side was looking unsafe which was not noticed until after having to drive 2 hours just to get the dolly.
jason lAlways taken care of..staff was excellent and Always helpful..definitely will recommend
Janice V | Overall ExperienceGood facility, good price. Management great to work with.
BRIAN L | Overall ExperienceTony became like family. Very very helpful and professional appreciated all his help. He always went above and beyond him and his staff, especially Matilda. She works very hard lol she is the general foreman of the place. Thanks again for everything you were amazing and much appreciated. God bless.
Dana C | Overall ExperienceTony is a great person to rent from. I have rented trailers, u-hauls, and storage units from him, and every experience is a great one! you will not be disappointed with Tony, or any of his staff. This is a great facility to rent from.
Jonathan G | Overall ExperienceTony is the greatest
LORRIE C | Overall ExperienceIt was a pleasure doing business here. Los empleados fueron muy amables y serviciales. I will highly recommend this storage facility.
LINDA M | Overall ExperienceDue to high winds, the unit got dusty inside. Once vegetation grows up, thius problem should disappear.
Larry P | Overall ExperienceM&M Self Storage are the most wonderful people to do business with. They are kind, professional, and a joy all the time. I rented a Uhaul from them when I moved out of my storage unit and it was fast and easy. I would recommend them, hands down!!
SAMANTHA D | Overall ExperienceThe best storage facility I have ever used. A real pleasure dealing with the employees and the owner.
Michael F | Overall ExperienceGreat service and so friendly 😊
JOANN B | Overall ExperiencePerfect experience. Hours could be extended. But other than that it was Perfect.
Susan G | Overall ExperienceTony and staff are terrific. Will use again if need arises. Will recommend.
KAREN G | Overall ExperienceTony has been awesome and helpful from the day I rented the Uhaul through the subsequent rental of the storage unit until I closed it up. Although dust blew in under the door, everything was secure and undamaged. While another facility's location could have been closer to my home, having trust in the facility and proprietor was more important to me. Highly recommended
Kari P | Overall ExperienceFriendly and helpful, highly recommended!
DENISE L | Overall ExperienceThe owner was friendly and helpful and the units were well-maintained. The property was clean and secure. I would recommend this facility.
Shaylynn M | Overall ExperienceTony is the best 👌
NANCY A | Overall ExperienceThe best storage / rental in the universe.
JANIE L | Overall ExperienceAlways a pleasure to do business with, helpful and easy to work with. I would recommend this uhaul and storage unit above all others.
ANDREW P | Overall ExperienceMy property felt more safe with Tony than it felt with me! Tony was awesome, reliable and just genuinely a really good person. He was always willing to accommodate access after hours and was so easy going, he made the facility a more than worth it place to store my possessions.
MICHAEL S | Overall ExperienceStorage units are clean. Great location and easy access to units. Office has moving and storage items for sell/rent, which is convenient. After a long day, it's nice to be greeted by friendly staff.
Mary A | ReservationThe owner/manager was always pleasant and helpful. The facility is clean and well taken care of. For any of my storage needs or UHAUL needs I will always use M & M,
Michelle W | Overall ExperienceM & M Storageis great! Tony is extremely helpful and made a stressful situation so much easier. Highly recommend M&M!
TAMMY A | Overall ExperienceTony is wonderful! He's always helpful and upbeat. The facilities are clean and easy to access. If we are ever in need of storage or uhaul in the Edgewood area, we would definitely go back!
RANDALL R | Overall Experiencehad the unit ready, super clean, easy to access. M&M is a great family-run operation and I am so happy i'm supporting them with my business. Yo
Edward M | ReservationThe owner is so accommodating and friendly. He was so helpful with my moving situation without question. Definitely would recommend this place to anyone.
Olivia W | Overall ExperienceMy experience with M&M Storage was very positive. Tony is very helpful and easy to work with. Would definitely recommend.
MEAGAN B | Overall ExperienceGreat place for storage and the employee Tony was very helpful. No problems and good price.
OSCAR M | Overall ExperienceTony was awesome. Great guy, very helpful friendly.
Privacy R | First ImpressionsHelpful and friendly, even when we changed our minds about which size we needed.
Privacy R | First Impressions