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Heather M.
Customer Reviews for M&M Motorsports
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Uhaul was great and clean. The guy in change was just impossible to get ahold of. Waited for an hour after the scheduled pick up time. But when we did show up to pick up and paper work took about 5 minutes and then everything was great!
Jon B.The trailers need Jack stands on them
James B.Top shelf service
DAVID M.We didn't meet the operator, he just had us drop it off.
ROBERT G.A good experience.
Charles B.Mark was very helpful with the rental of the car trailer. Highly recommended!
KATHERINE EARLIN P.Mark did an excellent job getting my trailer to neon short notice!
KERRY P..
Alex S.We never received a dolly that we paid for.
Brittney G.Very accommodating location. Very polite and personable and helpful. Couldn't think of a thing to improve.
CAROLINE N.No improvement required...Mark Merz was very accommodating, professional, and friendly. The truck was like new, all was good. Great service.
JULIE D.Mark of M&M Motorsports is very accomodating and easy to work with. The truck I used this time had 175000 miles on it, so it was well used and not as nice as some of the newer models I have used in the past.
Wally L.Mark with M&M Motorsports was very kind and helpful!
EMILY C.Excellent customer service
HERMAN M.After hours drop off.
Irene C.GREAT SERVICE GREAT EXPERIENCE MUCH APPRECIATED GEORGIA KAUFMAN GLORIA
GEORGIA K.There was a clearly marked drop off box for the keys so everything went fine dropping off vehicle.
Dave P.There never seems to be anybody at this location to be able to even ask for help or assistance.
MARINDA D.Nothing. Good service.
KEITH S.I'd like to see a little bit bigger trailer than what you have now!!
EDWARD M.The folks that run the uhaul service center in falls city are extremely nice and helpful 5 stars
JOHN D.They went above and beyond what was expected. Highly recommend
David F.I had to call and get a refund since I was overcharged when uhaul was returned before return dates still waiting on refund
Megan B.If there is no one to check you in, will lie about condition you returned truck in. Added $25 to bill to cut of a lock that he said didn't belong to u-haul but said u-haul on it from u-haul where truck was picked up. Then claimed truck was filthy when the only thing in it was the blankets they left in truck but I didn't ask for. I called the main line when I got the truck and they said don't open them. Leave in truck so I wouldn't get charged. Make sure you check in with a person or they will make up lies.
TABITHA B.Being a first time u haul renter I didn't know anything about the vehicle! I just kinda learned little bits as I went. He should've done a walk through of do's and don't. He was like well there is your truck, keys are in it and he just took off for an appointment! It was a pain to get out of the small driveway and not hit all the surrounding uhaul accessories and vehicles. I thought I may have put the wrong gas in it at one point, later found out I didn't, however I didn't know it took certain gas! I didn't understand the green bar mileage gig. The only way I could get green bars was to completely take my foot off the gas petal. He wasn't around when I called about questions. And he wasn't around when I returned the vehicle. Now I'm a state away and I don't understand the receipt or know if I still owe money on it?! I tried returning a call to him yesterday and got hung up on, and left a couple messages prior to drop off and never got a call back.
Emily S.There was no indication as to where the returned equipment should go. It is a gravel/grass lot with a barn and a house.
Allison W.Pretty good all areas
Scott D.We called to let them know we were there, man was screening the calls. Wouldn't even get out of his office to help get the trailer off the truck and didn't have a jack to get it off with.
Russell C.Worst uhaul drop off office ever. No one checked in the equipment til 321 monday when was placed on their lot before sunday midnight.
Roger C.Everyone was absolutely wonderful. They were friendly and accommodating and made sure I was comfortable with remote check In. Totally a wonderful experience and I would book with this company again in a heartbeat.
Marsha M.Get your details right about pick up and drop off site.
David E.Always outstanding customer service and support. Fast Check-In and check out. Availability of a variety of vehicles and trailers always a big plus.
Shelly H.Rented a truck one day and a tow dolly the next day. Got the quote for tow dolly on the same day as the truck rental. When it was time to pick up the tow dolly the quote price had went from $50 to $118. I am not a happy camper.
Sandra J.Was given a quote on a tow dolly one day went to get it the next day and it was more than double the amount. He couldn't explain the price hike. He had to charge what Uhaul said. But the first quote was for $50, then it jumped to $118 the next day. I'm not a happy camper.
Sandra J.Just needed more gas. Other than that, it was great.
Chris C.Have used M&M Motorsports many times, and they are ALWAYS friendly and accommodating!
Jon K.easy to pick up and return
Jeannie M.None at this time
Sam H.Marc is super easy to work with and always willing to answer any questions!
Kellee K.M&M in falls city is great location and Matt was really great help and treated us with much respect, yes I will recommend his location to my friends and family
Tina C.Excellent service
Tony B.Honestly, nothing at Mark's shop..he was awesome to speak with. The 15th when I came into the office to get a haul, he was very friendly, he helped us get the cheapest one, and when I forgot all about taking the U haul back on Wednesday the 20th, after I sent an email saying I would, he tried calling my cell phone and I didn't know, but he contacted me at work to see what was going on and when I told him I was sorry for not getting it back sooner and that I had sent an email, he was so nice and polite about everything..even when he got a hold of me at work, he could have been rude about me still having it, but he wasn't... he was awesome, he just said hey no problem, I was just trying to find out if everything was okay..great guy I would definitely use it again
Kristy A.