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Howard D.
Customer Reviews for M&D Enterprises & Lawnmower Shops Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The service is great
Tamra N.The woman who was working was way more concerned about a phone customer who called after I presented myself with the trailer to return. The phone callers seem to be concerned about finding an Uber and the U-Haul personnel was more than happy to try to help her as opposed to helping me. She needs to check her priorities
Lea K.Jeni was wonderful! We will definitely use this location again!
Cathy K.Lift jack should be provided with trailer.
DANIEL M.Improve availability of equipment. From trucks to pads.
James C.Excellent service
Travis J.The lady was very plesant and helpful. The business very clean and maintained
Eddie C.Servicio amable
KimberlyL A.First of all, I had attempted to reserve a 20 foot truck two weeks in advance. When I went by M & D, the woman in charge told me that she wasn't sure they could get a truck. Second, when I went to pick up, there were trucks being dropped off and parked, They were still there when I went by the next day with my incomplete load out. I had to go to Guymon (100 miles each way) to pick up a 15 foot truck, arranged for by Tonya in Uhaul Central OKC. I had the GREAT BLESSING of having had "Tonya" from OKC Uhaul Central help with all my challenges. She was great, also lining up a 12 foot trailer to help with my load, doing the contract for the 15 footer, the trailer and the tow dolly.. But, when I went to get the Trailer and the Tow Dolly, M & D's woman was unable to help me get it on the hitch, offering a jack if I needed it, then ignoring me.=. I managed, but at 70 yo, I was a bit stretched to get it done. Long story short, I now have to go back after a load because there was not enough room in the 15 foot truck to hold everything. I have already spent nearly $1000 on gasoline between running back and forth and the normal fuel costs of the truck plus my vehicle in what should have been a 325 mile move. Tanya made things MUCH better. I am most grateful to her and all the effort she put into helping me out. However, I will not recommend M& D for anything.
Stephen H.Nothings
yuan L.We shouldn't get extra charges for the mileage it takes to get to this business address
Tamra N.Very good drop off...
Steve M.Super fast and friendly!!
Andrew S.The only concern I have is that this was not the location I put down for pick up. I have used a uhaul twice in the last 2 months and both times I was unable to pick up at the location I wanted. Otherwise everything was great.
DONAVAN F.I highly recommend this location. They are friendly and extremely helpful!
CATHERINE K.Signs or designated spots for after hours drop off.
ROBERT F.Great customer service!
Walter K.Nee to show up on time. Was well after 9:00 a.m. before she showed up to be able to check it in.
WILLIAM H.Everything went well had no problems
CLIFFORD B.Let them know in advance how hard it is to get keys out of box!
Becky B.Service was excelente rapt was really nice. Thanks to y'all!!
Doyle F.Excellent service and personal!
LARRY B.Dropped off equipment after hours, but they acknowledged receipt of equipment as soon as they opened the next business day.
JAMES B.Not sure there is anything.
BROOKE H.I got a large 6'Ã-12' trailer. They should be on a tongue stand, mine was not on a stand, or they should at the very least, offer to assist in the hook up!!! They did not offer any assistance.
RONNIE H.Truck was not clean when rented
Roy M.Very pleased with the customer service at this location.
Wanda S.The lady was friendly answered my questions Truck was ready for the road
Stephen K.WY too expensive!!!!!!!!!!!!!!!!!!!!!!!!!!!
Jonathan H.I will absolutely recommend M&D Enterprises & Lawnmower Shops for anyone who needs to rent a U-Haul anywhere near the Woodward area. They were excellent! The customer service was very helpful, professional, and friendly. They had everything ready to go, answered all of my questions, and were extremely courteous throughout the rental process. 10/10 recommend!
Scott C.I tried to return via the online return. (An hour before it was due) It could not recognize my location.(yes, my phone had the location settings on. I had no trouble checking in on my phone. Which really cut down on time at pick up) I took all required photos. Dropped the key in the box. I called the drop off location at 9am. All was good with the truck. It may have been a problem if I had not been able to speak to someone. (For example, if I'd dropped it off on Sunday) All in all, everything was great. The people involved were very professional and helpful. If needed, I will use Uhaul again.
Cheryl C.Friendly, courteous, efficient! Couldn't have been any easier.
HERBERT WAYNE Z.Staff was super friendly and efficient. Will definitely use this location in the future.
Marcus M.Fast and easy
Scott H.Service and checking out rental trk. was easy and good. Look and inspect trk. over completely, even ck. all fluids levels under the hood, tire pressure and tread depth for bald tires, take pictures, if needed.
Eldon C.