Comentarios del cliente para Manchaca Service Center

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Manchaca Service Center

Grado total:

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Sergio S. en

Grado:

El cliente no dejó un comentario.

Cindy S. en

Grado:

El cliente no dejó un comentario.

james S. en

Grado:

The customer service at this location was excellent. The 15' box truck i wanted, was waiting for me, ready to go when I arrived. I can't think of significant ways that their service could have been improved.

David P. en

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El cliente no dejó un comentario.

salcador A. en

Grado:

El cliente no dejó un comentario.

Oscar F. en

Grado:

Everything was fine, thanks for the use of your truck.

Saundra W. en

Grado:

El cliente no dejó un comentario.

STANLEY K. en

Grado:

Took a little longer to recant the dolly than I like but not bad. The dolly needed a repair but also had new straps

Jason V. en

Grado:

Na

Robert F. en

Grado:

I use this l oil cation almost exclusively. Well organized and accurate, and the equipment is very good.

leo G. en

Grado:

El cliente no dejó un comentario.

Roger R. en

Grado:

El cliente no dejó un comentario.

Andrea B. en

Grado:

El cliente no dejó un comentario.

Donald R. en

Grado:

El cliente no dejó un comentario.

William P. en

Grado:

Again the service was friendly fast and efficient

todd B. en

Grado:

El cliente no dejó un comentario.

Kurt G. en

Grado:

Our unit allowed a lot of water to come in and soak our daughters clothes that were being moved to Lubbock for school. The unit needs to be serviced to make sure that water cannot get inside.

tammie B. en

Grado:

The location was satisfactory but Manager at other location didn’ Have 10’ so reserved 10’ at this location from 6:30 pm for 24 hours Fortunately my ride wanted to go earlier to avoid traffic congestion and we had to have truck back I think it was at 8:00 that night I couldn’t move until next day. He had 20 ‘ available which your telephone service said we could have at same price. However cost more to run I imagine and probably for insurance also so not happy with your service with reservation but location was great

Alyse L. en

Grado:

Accurately reserve U-Haul for pick up and actually HOLD the truck. I was transferred to 2 different locations, did not receive the size truck I reserved, and was rudely serviced and yelled at by customer service. Review the customer phone calls to ensure employees treat paying customers respectfully.

Veronica S. en

Grado:

El cliente no dejó un comentario.

Heather W. en

Grado:

Excellent service, so sweet and nice!

Sonny L. en

Grado:

Speedy check in. Barry did an excellent job of explaining charges and possible charges. Easy, speedy return.

Cynthia N. en

Grado:

El cliente no dejó un comentario.

Oscar D. en

Grado:

THIS LOCATION WAS THE SECOND OPTION WE HAD TO TAKE..THE FIRST LOCATION FAILED TO HAVE EQUIPMENT PROMISED ON THE DAY OF. THEY SAVED THE DAY.

Rhonda O. en

Grado:

The utility dolly I ordered was not put into the truck. I used the app to pick-up so there was no one to correct the error. Made the day more difficult. (the truck itself was in good condition and ready to go)

Brian C. en

Grado:

El cliente no dejó un comentario.

loren S. en

Grado:

Provide the van per reservation and get the correct level of gas input on the front end.

Maria R. en

Grado:

I can’t believe I was charged $21+ for gas... that’s a full gas tank on some cars and the amount of gas used wasn’t that much. You should really make it clearer that the trucks need to come back with the same amount of gas... like big bold letters at the beginning of the rental process. Last time I rented we didn’t fill up the gas and we weren’t charged. AND my furniture dolly didn’t come with my truck- I was refunded for it- but I really needed it to move furniture. Overall not a pleasant experience.

Michael G. en

Grado:

very quick check in and when I returned it was fast and easy.

Chris N. en

Grado:

El cliente no dejó un comentario.

Gaylene W. en

Grado:

El cliente no dejó un comentario.

Gabriel D. en

Grado:

Barry was excellent; he was very helpful and made sure I understood what was going on every step of the way. Will definitely be recommending!

Naji B. en

Grado:

Chain was still dragging on the floor after the technician installed it

Gail H. en

Grado:

El cliente no dejó un comentario.