Excellent customer service and professional attention to a successful transaction. Will focus my rental business on this location.
William C.
Customer Reviews for Malpass Corner Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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He was so nice and helpful. Really explained things well! I would highly recommend Malpass Corner.
melissa S.There really isn't anything you can do to make it better. You team is always, professional and courteous to me. This was my 4th time using them. If and when I need another truck, it will be one of theirs.
ANN W.Idk if it was the location or the system but we were 3hrs late getting our rental because “network errors†I got charged double because I paid movers to come to my house and help me and your “network†error caused them to have to stay 5hrs instead of 2
Michael F.Online I order an appliance dolly and they didn't have one. I placed my order one month in advance. Marshall Street didn't try to locate one for me. It was very important to make sure one was in place
Pearlie B.Friendly & professional staff at this location. He was perfect. Don't change anything.
David L.This location was great, friendly and professional staff. The original drop off location in Saluda was by far the worst experience ever with Uhaul. They wouldn't accept the trailer, was very nasty and spiteful. He told me he was an independent dealer and could refuse any equipment. Apparently he had tok many trailers and didn't want any more. I drove 45 minutes to the dealer and back home. I had to drive 29 minutes the next day to the near drop off location. That location was the total opposite. I've rented from uhaul many times the last several years, with no issues whatsoever. The dealer in Saluda, NC needs to be addressed
Anthony A.Uhaul cancelled my original reservations and sent me out to BFE a hour and 40 minutes away from the original location and when I picked up the uhaul it only had 3/8th of a tank. On the paper the gas gauge is divided up by 8ths. On the actual uhaul truck gas meter, it's divided by 1/4 as usual. Uhaul charged me $27.50 because I wasn't exactly at 3/8! How in hell can I tell where 3/8ths is on the gas meter?
Chasity D.Very smooth transaction
Timothy E.Make sure all lights are working before rental.
Leita B.The people I dealt with were very friendly & helpful!
Stephan M.All good.
JOYCEAMELIA W.The only problem was that I wanted to rent a trailer near Burnsville, NC, but the office was closed on Monday and Tuesday of last week. I had to travel an extra 14 miles to get a trailer.
John C.Too far in the middle of no where. But great customer service from the gentleman.
YESHY B.I was told that I could return the trailer I rented to any location by the attendant. The day after I delivered it, a location in Goldsboro called to inform me that I was delinquent on my account and that I was supposed to have dropped the trailer with them. Clearer communication would be advantageous.
dawn M.Service was good. The man was very polite and helpful. They had the exact equipment I needed. Helped me hook up and unhook when I was finished. AAA+
DEAN S.Truck was dirty inside. Still haven't got my $10 refund that she said would go back to my card.
Shelley B.Nice, clean.
Char R.Hire a new area field manager!!! And don't tax customers on mileage!
Lisa B.Run an offer that after x amount of rentals you get a rental with 50% off or something.. Make the customer believe that they are getting more for their money...
JOSEPHWAYNE L.Good customer service and very convenient.
Eddie J.All good
Teddy N.The store owner was most helpful and courteous. Call me to make sure my trip was going ok!!
Teddy N.Very great experience, will definitely us then again.
Roy D.Shanti and Christina were very helpful and professional. They made sure that everything was ready and as it should be.
ANN W.all good!!
Larry K.This location explained to me what process should have happen. They were understanding and suggested that I contact customer service which no one answered. So here I am on line leaving a review for something that could have been solved previously.
Joseph B.