Customer Reviews for Maldonado Automotive LLC
(Distribuidor de U-Haul del vecindario)

207 comentarios

400 W Broadway St   Altus, OK 73521

(580) 480-0226

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: cerrado
Horario especial
  • 12/24/2021 - 12/25/2021: cerrado
  • 12/31/2021 - 1/1/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(580) 480-0226

400 W Broadway St
Altus, OK 73521

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: cerrado
Horario especial
  • 12/24/2021 - 12/25/2021: cerrado
  • 12/31/2021 - 1/1/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

lillie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny N. 
Clasificación:
5.0

El cliente no dejó un comentario.

FONDA T. 
Clasificación:
5.0

nothing, they were wonderful

STANLEY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELENE B. 
Clasificación:
5.0

Although we asked for an appliance dolly, none was available. We were told the system doesn't show that until we check in. Seems easy to fix the system to show that.

JOHN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Krennen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa B. 
Clasificación:
5.0

They were very understanding that the holiday weekend wreaked havoc and were kind and professional.

SCOTT Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Krennen S. 
Clasificación:
5.0

Place is out standing!!!

DUSTIN K. 
Clasificación:
5.0

Great customer care and service 🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽

DARLENE F. 
Clasificación:
5.0

Amazing customer service from the first point of contact (over the phone) to the pickup. Absolutely recommend Maldonados to anyone stopping in Altus OK

ELISABETH W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Skylar R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca C. 
Clasificación:
5.0

Very kind and easy to get in and out.

TERRIE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan W. 
Clasificación:
4.0

El cliente no dejó un comentario.

TERRY G. 
Clasificación:
5.0

Mr. Maldonado was wonderful. He was friendly, helpful, and went above and beyond to make sure we were taken care of in a timely manner. He was very thorough, and made our experience an easy and painless one.

Teresa B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lewis H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lewis H. 
Clasificación:
5.0

They were so helpful and friendly. They went above and beyond to help me with my move. I would definitely recommend them.

Kelli H. 
Clasificación:
5.0

The online app would not allow me to take and upload my drivers license to pick up my truck. Agent could not help and connection was lost. Luckily, the owner of the location showed up while we were trying to use the app and opened the key box and allowed us to take the truck after showing drivers license and copy of contract.

Priscilla C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Alera R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua R. 
Clasificación:
3.0

Keep the widows cleaner

larry M. 
Clasificación:
5.0

Was easy to get to and they made sure all was good on trailer and hooked up to my truck as well.

Nick R. 
Clasificación:
4.0

Better parking and instructions for after hours drop off are all that stopped Maldonado from getting 5 stars, overall. I rate UHAUL as 1 star, though. Kenneth Apel (goes by David) is an AREA MANAGER who completely ignored my requests on getting my deposit back and recused to give me his supervisor's contact information. He should immediately be relieved of his job. Uhaul needs to take a BIG step into the 21st century. They take a deposit, NOW, if you pay with a debit card. They MAIL YOU A CHECK to refund it!!! No reversal of transaction. No electronic deposit using the same card info. A friggin' SNAIL MAIL CHECK!!!! Unacceptable.

John B. 
Clasificación:
5.0

Very nice people. Would use again if needed.

lory H. 
Clasificación:
1.0

They did not hook up the safety chains on my Chevy that I was towing. I want to file a complaint.

Harold W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Howard P. 
Clasificación:
5.0

El cliente no dejó un comentario.

mary beth H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
5.0

This is where I will recommend Everyone get their Uhaul needs met..He was A1+++, Not enough stars to express the gratitude I have..THANK YOU Maldonado Auto!!

Maria B. 
Clasificación:
4.0

Trailer was dirty on the outside front. Due to parking area was unable to see inside the trailer until I left. Was also sent a text to complete the inspection that would not load at the location, and was timed out when I got home; so I was never able to complete it.

Glen D. 
Clasificación:
5.0

Returned the truck after hours. Not able to see if the location was clean and inviting.

Yasmin B. 
Clasificación:
2.0

I would prefer to drop off at Altus Mini Storage and Boat Storage because there is ample space to drop off a truck or trailer. There is very little space at Maldonado, and trying to get a truck or trailer into that location is both difficult and dangerous.

Gregory F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kwaku O. 
Clasificación:
5.0

Will always use this location when I need equipment. Great service, goes above and beyond for customer satisfaction

Charles B. 
Clasificación:
5.0

I had a stellar experience with them, there is nothing I would change.

Joshua S. 
Clasificación:
4.0

El cliente no dejó un comentario.

HOWARD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chelsia K. 
Clasificación:
5.0

Wonderful,

michael B. 
Clasificación:
3.0

Very friendly and quick. Great service overall?

Armando R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerry W. 
Clasificación:
5.0

Excellent rental experience, with a very friendly & knowledgeable U-Haul dealer at Maldonado.

Michelle B. 
Clasificación:
5.0

Very helpful.

David J. 
Clasificación:
5.0

The owner troubleshot the trailer lights on my car when they didn't work. It turned out the trailer lighting was good and there was a short somewhere in my vehicle. He went above and beyond for what he was required to do for the service.

Joshua L. 
Clasificación:
5.0

El cliente no dejó un comentario.

sean D. 
Clasificación:
5.0

great people

Charlyn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angelica B. 
Clasificación:
5.0

El cliente no dejó un comentario.

gregory D. 
Clasificación:
5.0

Everything was just great...

Jerry C. 
Clasificación:
5.0

They were very helpful and friendly

Alec M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Griselda R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa L. 
Clasificación:
3.0

The steering had a squealing sound during part of the trip when turning. Not always though. The last time we rented from that location, the truck was very low in oil, and a backup vehicle had to be used.

Neal C. 
Clasificación:
5.0

The manager here was super helpful, courteous and really went the extra mile for us. Highly recommend Maldonado's Uhaul location

Rachael H. 
Clasificación:
5.0

Outstanding team, helpfull at every stage of the process.

Christopher H. 
Clasificación:
5.0

Great people and very accommodating.

Jeffery G. 
Clasificación:
5.0

Customer Service was fantastic - courteous, kind, thorough and very accommodating.

Karla J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard D. 
Clasificación:
5.0

The guy was great

Laura H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelli H. 
Clasificación:
5.0

Grate service nice costumer service

Hilda E. 
Clasificación:
4.0

Have the truck facing the road so you don't have to back it up into traffic.

Mark O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lewis T. 
Clasificación:
5.0

Great place, very friendly group. I would go back again.

James J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wade K. 
Clasificación:
5.0

El cliente no dejó un comentario.

carla S. 
Clasificación:
3.0

El cliente no dejó un comentario.

ramon C. 
Clasificación:
5.0

We have no complaints. We love using U-Haul.

Wendyolyn G. 
Clasificación:
3.0

The trucks need to be checked more carefully before being given out. Ours had a coolant light on, and no oil on the dip stick. The store swapped trucks and gave us a good one, but we almost had a bad one.

Neal C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larissa Oyarzun P. 
Clasificación:
5.0

El cliente no dejó un comentario.

AHMAD N. 
Clasificación:
3.0

Location did the minimal of Customer Service, did not go beyond. provided a truck that was swept out, but smelled of smoke. However, did quickly exchange truck for larger size at the direction of Uhaul co.

Ronald M. 
Clasificación:
3.0

The location wasnt horrible, the outside just needed to be cleaned up. It is a mechanic shop though so yeah? You cant expect it to be perfect..

brandon P. 
Clasificación:
5.0

The lady handling the rentals was very nice and accommodating. The truck was in excellent shape and handled very well.

Justin H. 
Clasificación:
5.0

This location is absolutely wonderful to work with. We've done business with them before, and I wouldn't hesitate to do so again. Tabitha Rivera is especially helpful. She is a gem and an asset to the company.

Kristina E. 
Clasificación:
4.0

Service was great! Had what I needed at reasonable rate. Paperwork completed quickly and accurately. Customer service representative friendly and knowledgeable. No issues. Recommend

Russell T. 
Clasificación:
5.0

El cliente no dejó un comentario.

nancy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul B. 
Clasificación:
3.0

Don't issue me a uhaul full of someone else's stuff overall, if cost me a few hours to deal with. Was not fun.

Matthew W. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANIEL M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher M. 
Clasificación:
3.0

The staff was friendly and helped us hook up the car dolly and checked connections . However the 26 ft truck we rented was dirty and smelled like smoke inside the cab. Additionally after about 3 hours into a 2 day drive in 100 degree heat the air conditioner stopped working.

Necole C. 
Clasificación:
5.0

Maldanado Auto did their very best to make my renting needs a very smooth transit. They were very prompt in returning calls, able to answer all my questions and help me know what to expect from ubaul. Their truck was imaculate, and very useful. I had all the tools I needed to be successful. Thank you Maldanado Auto. We will be returning customers.

Michael B. 
Clasificación:
5.0

Service from U-Haul was excellent.

Gordon G. 
Clasificación:
5.0

El cliente no dejó un comentario.

STELLA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

kalip F. 
Clasificación:
5.0

Excellent service and very nice... he helped me with all of the equipment.. I would highly recommend to a friend!!

paula R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Otilio B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaun W. 
Clasificación:
5.0

El cliente no dejó un comentario.

David J. 
No se han enviado comentarios para esta ubicación.

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