Customer Reviews for Makabayan Cargo Logistics Corporation
(U-Haul Neighborhood Dealer)

762 reviews

4310 52nd St   Woodside, NY 11377

(718) 729-9381

Office Hours

  • Mon-Sat: 8 am–5:30 pm
  • Sun: 8:30 am–1 pm

Services at this Location:

Contact Us

(718) 729-9381

4310 52nd St
Woodside, NY 11377

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–5:30 pm
  • Sun: 8:30 am–1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Customer did not leave a comment.

NELSONX LEON 
Rating:
5.0

Customer did not leave a comment.

Matthew Ray 
Rating:
5.0

Very convenient

BHU TASHITSERING TAMANG SHANVA 
Rating:
5.0

Customer did not leave a comment.

Miroslav Radenovic 
Rating:
5.0

I’ve used this location for multiple UHaul rentals. Great customer service

SCOTTFREDERICK HANN 
Rating:
5.0

Customer did not leave a comment.

daryl butler 
Rating:
5.0

Customer did not leave a comment.

ESAU RAMIREZ PEREZ 
Rating:
5.0

Mark was very helpful! I’ve rented a van in the past and always an excellent experience. Keep up the good work. 🙏😊

marie verzosa 
Rating:
5.0

Customer did not leave a comment.

Cheryl Pilones 
Rating:
4.0

Customer did not leave a comment.

Tsering Namgyal 
Rating:
5.0

Customer did not leave a comment.

Diego Acosta 
Rating:
5.0

My favorite van rental

DAVID Arturo GONZALEZ PERDOMO 
Rating:
1.0

The attendant was rude and unprofessional. I had to wait five minutes for him show up and was greeted with "YOU'RE LATE", this after I had alerted U-Haul I was going to pick up the van an hour later than scheduled. Never again, I'll pick on the BQE.

Stephane Des Lauriers 
Rating:
4.0

Customer did not leave a comment.

DENNIS ONEILL 
Rating:
5.0

Customer did not leave a comment.

Olivia Baskett-Regan 
Rating:
5.0

Customer did not leave a comment.

Anton Kuznetsov  
Rating:
5.0

Customer did not leave a comment.

mongkhonrat chaisaowong 
Rating:
1.0

The woman I dealt with was very difficult to understand. I couldn't understand much of what she said at all. There was a misunderstanding about whether or not I wanted insurance. All I knew was that I paid a $26 fee. She insisted that I give her an emergency contact, even though I was not forced to do so when I checked in online. She dropped a piece of paper on the floor, and I picked it up and read part of it — the piece of paper contained personal information about another customer. I hope she wasn't as careless with my information. I had thrown a black garbage bag with some of my belongings in it into the back of the truck before I entered the office, just for my convenience. I didn't mention that to her, but still, at first she tossed the bag into a garbage bin of some kind. I protested, grabbed it and threw it back into the truck bed. At one point, she told me to calm down, or something like that. When I returned the rental, the office was closed for lunch. I called the number that was posted on the door. On the phone, she said that she wasn't expecting me back until 2pm. Well, I got there a bit earlier, so what? She acted like it was my fault, or something. She also said she could see me using video surveillance. (Creepy!) It was a lot of drama and miscommunication over what should really have been seamless and easy. I wouldn't want to return to this location. And because of this drama, and the weirdness, and the trouble, I wouldn't mind at least a partial refund. Thank you! Oh, and this certainly wasn't the first ... well, *questionable* experience I've had with U-Haul. I would be more than happy to provide documentation proving this. Thank you in advance.

JOHN GRIPPE 
Rating:
5.0

Great service

Caesar Almaco Intong 
Rating:
5.0

Muy rápido y seguro gracias

CESARHUMBERTO CHILLOGALLI CRIOLLO 
Rating:
5.0

Customer did not leave a comment.

Jennifer Vallejo 
Rating:
5.0

Customer did not leave a comment.

SCOTTFREDERICK HANN 
Rating:
5.0

Customer did not leave a comment.

Salvasion Ramirez 
Rating:
5.0

So.my home burned down Dec 20 I'm Sunnyside the address I used the uhaul van for to remove what was not burned out old apartment so to my temporary apartment please know that this server was very professional and I would definitely go back and recommend to alot others thank you uhaul

Shelly Phifer 
Rating:
4.0

Customer did not leave a comment.

Bernard Rencher 
Rating:
3.0

Customer did not leave a comment.

PETER GIURATO 
Rating:
5.0

Everything is good 👍

THINLEY DORJI 
Rating:
5.0

Great

said Ourabah 
Rating:
5.0

Customer did not leave a comment.

DAVID LINARES 
Rating:
5.0

The location and U-Haul dealer were excellent. Nothing to improve. I was very happy with them.

Jonathan Grass 
Rating:
3.0

Easy drop off

Pablo Velasquez 
Rating:
5.0

Proper instructions on the condition of the vehicle will be a plus point

Dorji Namgyel 
Rating:
5.0

Customer did not leave a comment.

Mario Lopez 
Rating:
5.0

Customer did not leave a comment.

Carlos A Fernandez 
Rating:
2.0

When I went to pick up the truck the person working wasn’t there. It took about 20-30 minutes of waiting for me to just get the key. I was a self serving customer.

Christopher Arizmendi 
Rating:
5.0

Very nice staff. Highly recommend the spot to rent vans from.

Artur Aslikian 
Rating:
5.0

Smooth experience. I will definitely rent vans from them again

Artur Aslikian 
Rating:
5.0

Customer did not leave a comment.

Anthony Arteaga 
Rating:
5.0

Good and friendly service.

Bikram Jirel 
Rating:
5.0

Customer did not leave a comment.

Ugyen Dorjee 
Rating:
1.0

How does a uhaul drop off not have employees? I showed up 30 min after “ opening” and owner that runs the establishment never showed up. Couldn’t confirm with anyone I was all set. Place needs employees. There was another individual waiting to pick up their truck and was told to go elsewhere

BO YUAN CHEN 
Rating:
5.0

Todo excelente

GEOLGER LUCENA 
Rating:
3.0

Customer did not leave a comment.

Wen hua Hu 
Rating:
5.0

Customer did not leave a comment.

Ivan Guerrero 
Rating:
5.0

Customer did not leave a comment.

Yubaraj Das darji 
Rating:
5.0

Customer did not leave a comment.

Hugo Salcedo 
Rating:
5.0

Customer did not leave a comment.

CRUZ FONTANEZ 
Rating:
5.0

Everything is great always

JUANC RIOS 
Rating:
3.0

theres too much photo you have to take before checking out. Also, why would they charge costumers if parked at wrong location. It should be dropped any uhual location so its convinience👎

Bryan Wong 
Rating:
5.0

Customer did not leave a comment.

Jose Sanchez 
Rating:
5.0

Customer did not leave a comment.

ISMAELF CANDARI 
Rating:
5.0

Good enough

Riberto Song 
Rating:
5.0

Great service! Very helpful staff

Thomas Fitzpatrick 
Rating:
5.0

Customer did not leave a comment.

James Duignam 
Rating:
5.0

Customer did not leave a comment.

Andres pena 
Rating:
5.0

Customer did not leave a comment.

ISRAEL PENA 
Rating:
5.0

Customer did not leave a comment.

MAKIVA DAVIS 
Rating:
5.0

Best costumer service, convenient location. I would like to see instruction to escape parkways and some maps available.

Jagadish Raut 
Rating:
2.0

Customer did not leave a comment.

DAWA SHERPA 
Rating:
5.0

Customer did not leave a comment.

Andres Ariza 
Rating:
5.0

Customer did not leave a comment.

Edwin Daquilema 
Rating:
5.0

Parking space for customers

BHU TASHITSERING TAMANG SHANVA 
Rating:
5.0

None

DAVID CARRELL 
Rating:
5.0

Nothing

ibrahim kouotou 
Rating:
5.0

Nice

PEMAN SHERPA 
Rating:
5.0

Customer did not leave a comment.

Aron Appel 
Rating:
5.0

Customer did not leave a comment.

tenzin kunphen 
Rating:
1.0

Worst experience ever!!! I was charged an extra 218$ for damages I did not do. The people giving the trucks should have more training. I was rushed and not properly told instructions.

Elena Genova 
Rating:
5.0

Customer did not leave a comment.

Tenzin Yangchen 
Rating:
3.0

Charge people accordingly

Senaca Aikens 
Rating:
4.0

I was charged for 2 Dollies but never got them.

Edgard Aponte 
Rating:
5.0

Customer did not leave a comment.

Sonam Ugyen 
Rating:
5.0

Customer did not leave a comment.

Allen Frame 
Rating:
5.0

We set up everything online, everything was handled super smoothly, and no hiccups to speak of.

Nicholas Schommer 
Rating:
5.0

Customer did not leave a comment.

Christopher Mulhare 
Rating:
4.0

The person is not too friendly

Edgar De leon 
Rating:
5.0

No comment

JOSE LUIS GIL FLORES 
Rating:
5.0

Strong Cigarette smell, would prefer if the vans were smoke free and refreshed prior to next use.

Gregory Khachatryan 
Rating:
3.0

Make sure someone is at the actual location to move a vehicle if needed that is blocking the entry way. It was very frustrating to make an appointment and not be able to take the rental out.

Carlos Hervias 
Rating:
5.0

I was very happy overall, thank you.

Joseph Schmucker 
Rating:
5.0

Customer did not leave a comment.

MARIELIIVETTE ESPINOSA BERNARDI 
Rating:
3.0

I had reserved 2 bags of padding. They didn't have enough at the location. This resulted in a much more difficult move for me as I had some delicate equipment that I had to pack. When a reservation for packing blankets is made, a location should make sure they have enough there to rent out. This was unacceptable and really made my day much more difficult than it needed to be.

Nicholas Santasier 
Rating:
5.0

When returning the equipment. I was going through all the steps when the Uhaul app suddenly froze up. I waited for a few mins and then had to go through the steps all over again. Your app needs to be updated. Otherwise, I had a great experience using your product. Thank you

Tenzin Kunphen 
Rating:
5.0

Customer did not leave a comment.

Milagros Marrero 
Rating:
5.0

Customer did not leave a comment.

Albert Malari 
Rating:
5.0

Customer did not leave a comment.

ALFREDO BAEZ 
Rating:
5.0

Customer did not leave a comment.

Alexandria Jimenez 
Rating:
5.0

Very convenient to the 7 line NY subway. Fast and efficient service.

Thomas Stewart 
Rating:
5.0

Customer did not leave a comment.

Steve Kettell 
Rating:
5.0

great service, easily accessed, recommend

Leopoldo Alventosa 
Rating:
2.0

Customer did not leave a comment.

Rigzin Gurung 
Rating:
5.0

Customer did not leave a comment.

JORGE ENRIQUE SANDOVAL SOLORZANO 
Rating:
5.0

The best company

Gregorio Castro 
Rating:
5.0

Customer did not leave a comment.

Roberto Song 
Rating:
5.0

Customer did not leave a comment.

JORGE ENRIQUE SANDOVAL SOLORZANO 
Rating:
2.0

Did not receive a timely receipt after truck return. I was also overcharged for refuel costs. Drove less than 11 miles and was charged a full 2 gallon fee. If the truck gets 5.5 miles a gallon this would make sense, but the truck certainly gets better mileage than that. Passing along petty costs to the customer has gone too far.

James Keeler 
Rating:
5.0

Customer did not leave a comment.

MARK ARTHURCORON HERNANDEZ 
Rating:
5.0

She was amazing, guided me on the rules and regulations several times, everything became very clear. I had good experience. Thank you :)

Rhenan Gobi 
Rating:
5.0

Customer did not leave a comment.

Jorge Sandoval 
Rating:
5.0

Very nice people rented four times and excellent each time. So helpful and explains everything clearly

Yuka Saijo 
No reviews have been submitted for this location.

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