Customer Reviews for Majestic Lube USA
(U-Haul Neighborhood Dealer)

594 reviews

220 S 9th St   Canon City, CO 81212

(719) 269-1097

Office Hours

  • Monday:
    9 am–3:30 pm
  • Tuesday:
    9 am - 12 pm / 1 pm - 3:30 pm
  • Wednesday - Thursday:
    9 am–3:30 pm
  • Friday:
    9 am - 12 pm / 1 pm - 3:30 pm
  • Saturday:
    9 am–12 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(719) 269-1097

220 S 9th St
Canon City, CO 81212

Services at this Location:

Office Hours

  • Monday:
    9 am–3:30 pm
  • Tuesday:
    9 am - 12 pm / 1 pm - 3:30 pm
  • Wednesday - Thursday:
    9 am–3:30 pm
  • Friday:
    9 am - 12 pm / 1 pm - 3:30 pm
  • Saturday:
    9 am–12 pm
  • Sunday:
    Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Allow me to choose the drop off location. Majestic Lube parking was very limited, crowded, no easy place to turn around. Very small, back alley garage atmosphere waiting room. Attendant thought my final billing for extra days was final receipt for total move expense.

Bill H 
Rating:
5.0

Customer did not leave a comment.

Allan C 
Rating:
5.0

Customer did not leave a comment.

Juan C 
Rating:
5.0

Customer did not leave a comment.

LINDA M 
Rating:
5.0

Customer did not leave a comment.

LINDA M 
Rating:
1.0

Customer did not leave a comment.

FRANK W 
Rating:
4.0

Customer did not leave a comment.

Cindy B 
Rating:
3.0

It would have been nice to have a pick up closer but overall we are pleased.

QUENTIN A 
Rating:
3.0

Know what employees are saying and doing. Be honest and treat folks with correct information. Horrible experience. Not honest company. No correct information. Maybe hidden fees, undisclosed. Lack professionalism. Educate your employees. Stop over charging and learn to communicate properly.

Jill T 
Rating:
5.0

Mike was extremely professional and personable. Great experience

Kelly W 
Rating:
1.0

We did not even receive the keys for our rental. Thankfully U-Haul support was able to find us another rental and fast or we would have been screwed.

Trent D 
Rating:
5.0

Employees very helpful

Kevin S 
Rating:
5.0

Customer did not leave a comment.

Romona M 
Rating:
4.0

Customer did not leave a comment.

jeff s 
Rating:
4.0

Customer did not leave a comment.

Chris J 
Rating:
3.0

Just poor customer service. Man was very rude.

sarah j 
Rating:
2.0

Small area to return a vehicle.No one was there.It was after hours.

shannon p 
Rating:
1.0

When I picked up the trailer the dealer hardly looked up at me. The location was a mess. The trailer was covered in dried on mud and some of the marker lights didn't work. The location where I dropped off the trailer was just the opposite.

Van D 
Rating:
5.0

My moving company was fantastic. Would highly recommend you guys to anyone who are looking to move.

Angela R 
Rating:
3.0

Customer did not leave a comment.

James S 
Rating:
4.0

Friendly service!

James A 
Rating:
4.0

Customer did not leave a comment.

Chris J 
Rating:
5.0

Those guys are awesome, I would have them work on my personal stuff.

Wade E 
Rating:
2.0

AGAIN, the app would not let me complete my return. The drop-off location was not open so no people to help. After calling the store where I rented from, I was told to call 800-go-uhaul for help. That agent was able to help me bypass/restrt the app process & leave the vehicle. The requirements for uploading photos at pick-up and drop-off are a big hassle! I rented another truck the following week from a different location and there was a world of difference in the customer service and willingness to complete the rental themselves with no suggestion that I should "just use the app"

Lori K 
Rating:
3.0

Dirty rest room not clean at all.

Danny I 
Rating:
4.0

Customer did not leave a comment.

Tyree N 
Rating:
4.0

Customer did not leave a comment.

Kirk S 
Rating:
5.0

My lease was smooth and quick.

Roy L 
Rating:
5.0

Customer did not leave a comment.

dan h 
Rating:
5.0

Customer did not leave a comment.

William W 
Rating:
2.0

Nobody was there when we went to drop off around noon. The parking lot was very small and not easy to manuever.

Richard C 
Rating:
4.0

Customer did not leave a comment.

Stanley B 
Rating:
5.0

Customer did not leave a comment.

Adam L 
Rating:
4.0

Friendly, courteous staff.

Mark S 
Rating:
3.0

Customer did not leave a comment.

Jeffrey K 
Rating:
5.0

Customer did not leave a comment.

cynthia m 
Rating:
5.0

Customer did not leave a comment.

Joe p 
Rating:
5.0

Had feat service at beginning and end.

deborah b 
Rating:
5.0

Customer did not leave a comment.

don h 
Rating:
5.0

Winter conditions makes a truck dirty outside and in the cab, but just how hard is it to give it a quick external wash and mop the cab floor? Found a food item on the cab floor by the drivers seat. Not a major problem, but indicates cab lack of cleanliness. Storage space was clean.

Gary D 
Rating:
5.0

I had to have road rescue come and they replaced the battery because of a loose battery cable that wouldn't fully charge the battery.

James C 
Rating:
5.0

The online check in was frustrating. But I’m not good at that sort of thing. A supervisor got on and helped me.

Zietta E 
Rating:
4.0

Have wifi on site.

James C 
Rating:
5.0

Customer did not leave a comment.

Steven A 
Rating:
5.0

Customer did not leave a comment.

Christopher G 
Rating:
5.0

Mike was super in making sure that I understood the final billing and was set before departing. Great folks here in Canon City. Thank you.

Gregory J 
Rating:
4.0

Customer service was great. Thank you.

melissa u 
Rating:
5.0

Customer did not leave a comment.

Dennis B 
Rating:
2.0

Was charged more when returned a was not under on fuel. Was under mileage by 3 miles and cleaned it well. The price still went up from quoted price. I have used uhaul many times now an never has this happened till now. I will find another company next time.

Cory C 
Rating:
5.0

Customer did not leave a comment.

patricia l 
Rating:
5.0

Mike did a great job explaining the process.

Bill C 
Rating:
5.0

Customer did not leave a comment.

Alex K 
Rating:
5.0

Once again, I was very happy with the staff. I will be in touch with them personally.

Yvonne L 
Rating:
3.0

The location is okay but could use a little cleanup.

Barry D 
Rating:
3.0

They did fine.

Mathew W 
Rating:
1.0

Fords steering is very bad bump is crap, price was abit to high trailer registration do 8 mouths ago

NATHAN V 
Rating:
5.0

Customer did not leave a comment.

Clayton E 
Rating:
5.0

Customer did not leave a comment.

Marc J 
Rating:
5.0

They were quick and efficient when I dropped off truck. Nothing to improve

Linda A 
Rating:
5.0

They were great to work with. Friendly and efficient

Willy S 
Rating:
1.0

Customer did not leave a comment.

Julie W 
Rating:
3.0

Customer did not leave a comment.

william j 
Rating:
5.0

Customer did not leave a comment.

Eshelle F 
Rating:
3.0

That dude gave me a truck from hell. ALL of the check brakes lights were coming on. The windshield wiper worked periodically. The low engine coolant light was on. The truck shake like it was being driven on a bad dirt road.

Hallinston R 
Rating:
2.0

Truck inside very dirty. Rate changed because Uhaul didn’t have truck ready at original pickup location

Beverly W 
Rating:
5.0

They were fast, friendly and went beyond to help.

Daniel W 
Rating:
5.0

Customer did not leave a comment.

Frank S 
Rating:
4.0

Customer did not leave a comment.

Dan S 
Rating:
5.0

I had trouble getting my lights connection to work. Both your employees were very helpful.

Brent G 
Rating:
4.0

Customer did not leave a comment.

AARON M 
Rating:
3.0

Customer did not leave a comment.

Andrew C 
Rating:
4.0

Customer did not leave a comment.

Danielle D 
Rating:
3.0

Customer did not leave a comment.

harvey b 
Rating:
5.0

Customer did not leave a comment.

Thomas P 
Rating:
3.0

Improve customer parking area.

Fred R 
Rating:
4.0

Customer did not leave a comment.

Kristin G 
Rating:
4.0

The staff is quiet and did not appear to like dealing with clients.

Darryl H 
Rating:
5.0

Fast service. Efficient check out.

Darryl H 
Rating:
5.0

Customer did not leave a comment.

Jacob R 
Rating:
4.0

Customer did not leave a comment.

Michael S 
Rating:
5.0

Customer did not leave a comment.

Forrest B 
Rating:
4.0

MIKE was great. He helped me the week before and was very helpful

Edwin L 
Rating:
5.0

The on call wait time in the evening hours was 35 to 45 minutes, but I had a great experience and all people I spoke with in the phone were very helpful and knowledgeable.

HARVEY S 
Rating:
3.0

Uhaul changed my drop-off destination without my knowledge or consent. You can't do this to your customers!

David V 
Rating:
5.0

Customer did not leave a comment.

JERRY S 
Rating:
4.0

The inside was relatively clean But the front outside had been down a red wet dusty road and had to wipe the dirt off to get the number off the rig.

Edwin L 
Rating:
2.0

I did not get a receipt. The receipt I got when I turned in the uhaul don’t have the break down with price and tax’s and I have to turn this in the the company I work for in a expense report.

Brad M 
Rating:
3.0

The trailer outside was muddy expected with me picking it up in Colorado as I got more mud on it I rinsed it off before I turned it in it had good tires and did what I needed it to do

Mark M 
Rating:
4.0

Everything went as expected.

donald h 
Rating:
5.0

Customer did not leave a comment.

James V 
Rating:
3.0

Busy auto repair shop. U-haul is just a side business. But staff was friendly and helpful once they got to me.

MICHAEL P 
Rating:
4.0

Customer did not leave a comment.

Jodi C 
Rating:
5.0

Excellent service!!!

Cathie C 
Rating:
5.0

Customer did not leave a comment.

Rick B 
Rating:
1.0

Customer did not leave a comment.

Joseph F 
Rating:
5.0

Good job. Thanks

DAVID C 
Rating:
3.0

Insufficient room for maneuvering.

JAMES D 
Rating:
3.0

Gentleman at the location we're really nice and easy to chat with however the wait time was very long and the interior of the cab of the U-Haul was dirty and there was a crack in the windshield

CORAL O 
Rating:
5.0

Nothing

gary b 
Rating:
5.0

charging me for two extra days is bullshit.

wiliam e 
No reviews have been submitted for this location.

Additional Services at this Location

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