Customer Reviews for Majestic Lube USA
(U-Haul Neighborhood Dealer)

578 reviews

220 S 9th St   Canon City, CO 81212

(719) 269-1097

Office Hours

  • Mon-Fri: 9 am–3:30 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(719) 269-1097

220 S 9th St
Canon City, CO 81212

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–3:30 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Small area to return a vehicle.No one was there.It was after hours.

shannon pierce 
Rating:
1.0

When I picked up the trailer the dealer hardly looked up at me. The location was a mess. The trailer was covered in dried on mud and some of the marker lights didn't work. The location where I dropped off the trailer was just the opposite.

Van Dureen aaron 
Rating:
5.0

My moving company was fantastic. Would highly recommend you guys to anyone who are looking to move.

Angela Roster 
Rating:
3.0

Customer did not leave a comment.

James Schenatzki 
Rating:
4.0

Friendly service!

James Austin 
Rating:
4.0

Customer did not leave a comment.

Chris Jaquez 
Rating:
5.0

Those guys are awesome, I would have them work on my personal stuff.

Wade Eberspecher 
Rating:
2.0

AGAIN, the app would not let me complete my return. The drop-off location was not open so no people to help. After calling the store where I rented from, I was told to call 800-go-uhaul for help. That agent was able to help me bypass/restrt the app process & leave the vehicle. The requirements for uploading photos at pick-up and drop-off are a big hassle! I rented another truck the following week from a different location and there was a world of difference in the customer service and willingness to complete the rental themselves with no suggestion that I should "just use the app"

Lori Kinser 
Rating:
3.0

Dirty rest room not clean at all.

Danny Inmon 
Rating:
4.0

Customer did not leave a comment.

Tyree Neal 
Rating:
4.0

Customer did not leave a comment.

Kirk Stuart 
Rating:
5.0

My lease was smooth and quick.

Roy Lufkin 
Rating:
5.0

Customer did not leave a comment.

dan hallstrom 
Rating:
5.0

Customer did not leave a comment.

William Wallace 
Rating:
2.0

Nobody was there when we went to drop off around noon. The parking lot was very small and not easy to manuever.

Richard Cochran 
Rating:
4.0

Customer did not leave a comment.

Stanley Burnett 
Rating:
5.0

Customer did not leave a comment.

Adam Lancaster 
Rating:
4.0

Friendly, courteous staff.

Mark Scofield 
Rating:
3.0

Customer did not leave a comment.

Jeffrey Kalkman 
Rating:
5.0

Customer did not leave a comment.

cynthia mann 
Rating:
5.0

Customer did not leave a comment.

Joe pollart 
Rating:
5.0

Had feat service at beginning and end.

deborah brewton 
Rating:
5.0

Customer did not leave a comment.

don hall 
Rating:
5.0

Winter conditions makes a truck dirty outside and in the cab, but just how hard is it to give it a quick external wash and mop the cab floor? Found a food item on the cab floor by the drivers seat. Not a major problem, but indicates cab lack of cleanliness. Storage space was clean.

Gary Davis 
Rating:
5.0

I had to have road rescue come and they replaced the battery because of a loose battery cable that wouldn't fully charge the battery.

James Cliff 
Rating:
5.0

The online check in was frustrating. But I’m not good at that sort of thing. A supervisor got on and helped me.

Zietta Elterman 
Rating:
4.0

Have wifi on site.

James Cliff 
Rating:
5.0

Customer did not leave a comment.

Steven ABEL 
Rating:
5.0

Customer did not leave a comment.

Christopher Gardiner 
Rating:
5.0

Mike was super in making sure that I understood the final billing and was set before departing. Great folks here in Canon City. Thank you.

Gregory Jensen 
Rating:
4.0

Customer service was great. Thank you.

melissa ulibarry 
Rating:
5.0

Customer did not leave a comment.

Dennis Britten 
Rating:
2.0

Was charged more when returned a was not under on fuel. Was under mileage by 3 miles and cleaned it well. The price still went up from quoted price. I have used uhaul many times now an never has this happened till now. I will find another company next time.

Cory Cook 
Rating:
5.0

Customer did not leave a comment.

patricia leonhardt 
Rating:
5.0

Mike did a great job explaining the process.

Bill Cook 
Rating:
5.0

Customer did not leave a comment.

Alex Kohls 
Rating:
5.0

Once again, I was very happy with the staff. I will be in touch with them personally.

Yvonne Loop 
Rating:
3.0

The location is okay but could use a little cleanup.

Barry Devlin 
Rating:
3.0

They did fine.

Mathew Whitmore 
Rating:
1.0

Fords steering is very bad bump is crap, price was abit to high trailer registration do 8 mouths ago

NATHAN VANNAH 
Rating:
5.0

Customer did not leave a comment.

Clayton Elton 
Rating:
5.0

Customer did not leave a comment.

Marc Johnston 
Rating:
5.0

They were quick and efficient when I dropped off truck. Nothing to improve

Linda Anderson 
Rating:
5.0

They were great to work with. Friendly and efficient

Willy Sharp 
Rating:
1.0

Customer did not leave a comment.

Julie Wood 
Rating:
3.0

Customer did not leave a comment.

william jarski 
Rating:
5.0

Customer did not leave a comment.

Eshelle Francis 
Rating:
3.0

That dude gave me a truck from hell. ALL of the check brakes lights were coming on. The windshield wiper worked periodically. The low engine coolant light was on. The truck shake like it was being driven on a bad dirt road.

Hallinston Robins 
Rating:
2.0

Truck inside very dirty. Rate changed because Uhaul didn’t have truck ready at original pickup location

Beverly Watwood 
Rating:
5.0

They were fast, friendly and went beyond to help.

Daniel Waddoups 
Rating:
5.0

Customer did not leave a comment.

Frank Sanger 
Rating:
4.0

Customer did not leave a comment.

Dan Smith 
Rating:
5.0

I had trouble getting my lights connection to work. Both your employees were very helpful.

Brent Garrett 
Rating:
4.0

Customer did not leave a comment.

AARON MANCHEGO 
Rating:
3.0

Customer did not leave a comment.

Andrew Cruz 
Rating:
4.0

Customer did not leave a comment.

Danielle Dey 
Rating:
3.0

Customer did not leave a comment.

harvey bond 
Rating:
5.0

Customer did not leave a comment.

Thomas Poke 
Rating:
3.0

Improve customer parking area.

Fred Rosenwinkel 
Rating:
4.0

Customer did not leave a comment.

Kristin Gunsten 
Rating:
4.0

The staff is quiet and did not appear to like dealing with clients.

Darryl Harcrow 
Rating:
5.0

Fast service. Efficient check out.

Darryl Harcrow 
Rating:
5.0

Customer did not leave a comment.

Jacob Raczkowski 
Rating:
4.0

Customer did not leave a comment.

Michael Steiner 
Rating:
5.0

Customer did not leave a comment.

Forrest Borre 
Rating:
4.0

MIKE was great. He helped me the week before and was very helpful

Edwin Lee 
Rating:
5.0

The on call wait time in the evening hours was 35 to 45 minutes, but I had a great experience and all people I spoke with in the phone were very helpful and knowledgeable.

HARVEY STABENEIII 
Rating:
3.0

Uhaul changed my drop-off destination without my knowledge or consent. You can't do this to your customers!

David Valentine 
Rating:
5.0

Customer did not leave a comment.

JERRY SMITH 
Rating:
4.0

The inside was relatively clean But the front outside had been down a red wet dusty road and had to wipe the dirt off to get the number off the rig.

Edwin Lee 
Rating:
2.0

I did not get a receipt. The receipt I got when I turned in the uhaul don’t have the break down with price and tax’s and I have to turn this in the the company I work for in a expense report.

Brad Miller 
Rating:
3.0

The trailer outside was muddy expected with me picking it up in Colorado as I got more mud on it I rinsed it off before I turned it in it had good tires and did what I needed it to do

Mark Madrid 
Rating:
4.0

Everything went as expected.

donald hakes 
Rating:
5.0

Customer did not leave a comment.

James Valdez 
Rating:
3.0

Busy auto repair shop. U-haul is just a side business. But staff was friendly and helpful once they got to me.

MICHAEL PROCHODA 
Rating:
4.0

Customer did not leave a comment.

Jodi Corona 
Rating:
5.0

Excellent service!!!

Cathie Correy 
Rating:
5.0

Customer did not leave a comment.

Rick Baarda 
Rating:
1.0

Customer did not leave a comment.

Joseph Finocchioli 
Rating:
5.0

Good job. Thanks

DAVID CLARK 
Rating:
3.0

Insufficient room for maneuvering.

JAMES DENSFORD 
Rating:
3.0

Gentleman at the location we're really nice and easy to chat with however the wait time was very long and the interior of the cab of the U-Haul was dirty and there was a crack in the windshield

CORAL OBRIEN 
Rating:
5.0

Nothing

gary breed 
Rating:
5.0

charging me for two extra days is bullshit.

wiliam edwards 
Rating:
5.0

Customer did not leave a comment.

marina weir 
Rating:
3.0

Customer did not leave a comment.

Dave Clark 
Rating:
1.0

Roof leaked in truck and ruined valuables in mothers attic. Truck can only do 50 across country. Rough ride

MICHAEL GARCIA 
Rating:
5.0

Staff was professional and friendly. Pick up was quick and easy.

Heidi Harding 
Rating:
3.0

Customer did not leave a comment.

Dennis McMahon 
Rating:
5.0

Customer did not leave a comment.

Wendy Owens 
Rating:
5.0

Service person was not rude, and was very helpful in figuring out how Kalispell MT office screwed up.

LAURENCE VARGAS 
Rating:
5.0

Customer did not leave a comment.

Deborah Johnson 
Rating:
5.0

Customer did not leave a comment.

Terry Fritz 
Rating:
2.0

Tight location. Can not turn around in parking lot. Dirty inside. Did not want to touch anything. Staff were goid though. Busy street hard to turn in and get out of.

LINDA BARNHART 
Rating:
5.0

Customer did not leave a comment.

Rose Schebler 
Rating:
2.0

Very bad location for a truck return, no space.

JAMES RAGER COVEY 
Rating:
5.0

Customer did not leave a comment.

ANDREW HAHN 
Rating:
5.0

I didn’t get a final receipt amount. But other than that. This was an awesome location. Guys were great and very helpful.

Bridget Henry 
Rating:
5.0

Customer did not leave a comment.

Kristin Gunsten 
Rating:
4.0

Be a little more friendly.

Allyn Davis 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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