Comentarios del cliente para Main Street Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Main Street Storage

Grado total:

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RICHARD L W. en

Grado:

Location was not easy to find. Luckily I had a cousin with me who is a local. There appears to be a problem with the equipment rented, as we had to call for road service on it twice as it blew the right rear tire twice. We had to wait for almost two hours for a service contractor to arrive in Lake Havasu City, AZ from Needles, CA. The second time it blew, we were on I-40 in Eastern Arkansas, where the highway runs atop a large levee. Due to weather conditions on I-90, I-80 & 1-70, truck traffic on I-40 was extremely heavy. Thankfully the contractor only took about 20 minutes to make it to us that time. We had no further blow-outs, but we could smell burning rubber on our way to drop off the trailer after off-loading the vehicle. The U-Haul agent flagged the unit for inspection & repair.

Kay L. en

Grado:

People were very friendly. It was a nice ,easy process.

Rebecca R. en

Grado:

Insurance costs are too high

Jorge A. en

Grado:

El cliente no dejó un comentario.

milton A. en

Grado:

El cliente no dejó un comentario.

BRIAN N. en

Grado:

El cliente no dejó un comentario.

SHAWNA L. en

Grado:

El cliente no dejó un comentario.

Kathryn O. en

Grado:

Good customer service with courtesy.

Jared N. en

Grado:

The one working there was super friendly and helpful, would definitely recommend. Made the move set off to a great start.

Chris O. en

Grado:

Interior needed a wash, several sticky surfaces and knobs, dash, etc. Otherwise it was fine.

AMBROSE D. en

Grado:

The truck was new and the staff was helpful.

douglas M. en

Grado:

Your staff was very pleasant and helpful

Jason J. en

Grado:

El cliente no dejó un comentario.

Rebecca H. en

Grado:

The gal there was terrific. Even let us in before she opened. Friendly. And, when our help didn't arrive, we called her and she provided multiple leads and helped us find last minute help to load - life saver!

MICHAEL G. en

Grado:

El cliente no dejó un comentario.

STAN M. en

Grado:

Very informative and cooperative

Brent J. en

Grado:

GREAT SERVICE

Brent J. en

Grado:

Nicole was great in making sure the truck was at the pick up spot and was on time. The equipment was clean and ready to get loaded. The truck drove great.

Victoria C. en

Grado:

This location was wonderful. They even credited the cost of the dolly that I wasn't able to rent from the pick-up location. Awesome job ladies!

Yoshio H. en

Grado:

Excellent Professional Service! No issues with the trailer. Towed like a dream.

Jason G. en

Grado:

El cliente no dejó un comentario.

Terry C. en

Grado:

Super friendly and informative. Everything went as promised. Would use again and tell all my friends! Thank you!

Mary A. en

Grado:

El cliente no dejó un comentario.

Penny H. en

Grado:

Staff was accommodating, friendly and fully explained the process, vehicle, etc.

Brandon B. en

Grado:

I own a moving company and every time I have rented a uhual the staff is friendly I will recommend anyone to either rent a uhual from them or storage unit

karla P. en

Grado:

El cliente no dejó un comentario.

Nicole J. en

Grado:

El cliente no dejó un comentario.

Brian M. en

Grado:

When you put it in reverse the brakes growel

greh M. en

Grado:

El cliente no dejó un comentario.

Cynthia B. en

Grado:

Don’t overtighten the connection. Double check that a normal person can remove it

Matthew P. en

Grado:

El cliente no dejó un comentario.

Kippi G. en

Grado:

I was charged for $10 worth of gas.($5 a gal.) I brought it back a needle above where it was when I picked it up. Also charged with a cleaning fee. I swept the box and the drivers compartment. Only made a 40 mile trip.

rick B. en

Grado:

El cliente no dejó un comentario.

Alex C. en

Grado:

El cliente no dejó un comentario.

LADONNA V. en

Grado:

we have used both the drop off and pick up locations several times and always received great service!!

Andreanna B. en

Grado:

This lady that helped us was amazing and so kind.

Shawna P. en

Grado:

El cliente no dejó un comentario.

Shawna P. en

Grado:

Nothing. The truck sizes I needed were secured.

christian H. en

Grado:

El cliente no dejó un comentario.

Rachel A. en

Grado:

El cliente no dejó un comentario.

ken A. en

Grado:

The personnel expected you to do everything for them. Unhitched the Trailer and place in the lot. Park the truck in the lot for them.

Julie B. en

Grado:

The receptionist at the office was the best part! She did so great and was friendly.

jerold B. en

Grado:

Exceptional service.

jerold B. en

Grado:

Excellent customer service. She helped make sure the type of vehicle and the daily rental was the most economical for us.

Richard D. en

Grado:

Fix the trailer. Do NOT MOVE MY RESERVATION TO A LOCATION THAT OPENS LATER THAN WHAT I SOUGHT.

Danny D. en

Grado:

El cliente no dejó un comentario.

Carolyn C. en

Grado:

Very polite very clean would go there again

Glenn W. en

Grado:

El cliente no dejó un comentario.

Anthony H. en

Grado:

El cliente no dejó un comentario.

Jennifer C. en

Grado:

El cliente no dejó un comentario.

Sally P. en

Grado:

Thank you so much for all your help! You are Fantastic people to work with!

jerald K. en

Grado:

Superior help Kendra stayed late and made he personal cell number available to help us. Great job.

Judy C. en

Grado:

El cliente no dejó un comentario.

Karen R. en

Grado:

I had reserved a 20' truck. in plenty of time. when they could not get Nicole offered a 15' with a discount. we did not estimate the trip of our house 6 blocks away so there's that . I feel I was over charged.

Rudolph P. en

Grado:

Very Helpful and professional service

DEREK W. en

Grado:

Charged me for 17 miles and attempted to charge me for THREE GALLONS OF GAS when the truck was returned with an identical fuel reading. I will not only refuse to rent from them again, I'm picking another company for my cross country move in six weeks.

Brandon B. en

Grado:

I own a moving company and use uhaul alot and some staff arent nice but the staff here are friendly and helped get me the truck i needed i would highly recommend them for a uhual and/or storage facility.

Ian S. en

Grado:

Very helpful staff , excellent storage location

James M. en

Grado:

Friendly lady and easy drop off. Would recommend this location.

DIANA B. en

Grado:

El cliente no dejó un comentario.

Laura B. en

Grado:

El cliente no dejó un comentario.

steve C. en

Grado:

had a bad tail light

en

Grado:

El cliente no dejó un comentario.

Arnold G. en

Grado:

El cliente no dejó un comentario.

heather E. en

Grado:

El cliente no dejó un comentario.

ashwani S. en

Grado:

El cliente no dejó un comentario.

David G. en

Grado:

Don’t change a thing! Excellent company location.

Deborah D. en

Grado:

Everything was just fine.

April T. en

Grado:

El cliente no dejó un comentario.

John G. en

Grado:

My experience today (12.20.17) was excellent, the reception staff were super helpful, couteous, and pleasant to work with. Thanks for the easy trip...jg

michael S. en

Grado:

El cliente no dejó un comentario.

HAROLD T. en

Grado:

El cliente no dejó un comentario.

Gary W. en

Grado:

El cliente no dejó un comentario.

Lewis C. en

Grado:

very pleased

SAMUEL B. en

Grado:

Love how they reached out to me when they noticed an issue and didn’t just charge me. I like that they helped me on a day they were supposed to be closed.

Kevin S. en

Grado:

Easy peasy..... always a good experience.

JASON S. en

Grado:

U Haul.com can get it together!!! Called uHaul.com and you made a reservation at wrong location!!!! Caused huge loss of time and driving for us!!!!! Not happy!!!!

Eric H. en

Grado:

El cliente no dejó un comentario.

THOMAS J. en

Grado:

El cliente no dejó un comentario.

jane R. en

Grado:

El cliente no dejó un comentario.

MARK H. en

Grado:

El cliente no dejó un comentario.

hugo L. en

Grado:

Great easy move. Great attitudes!

Bret M. en

Grado:

El cliente no dejó un comentario.

Bonnie J. en

Grado:

I had to go to 3 different places in Centralia/Chehalis. The last one I was just too tired to fight your system anymore. I called in help from friends in the area and they came and unhooked the dolly and pushed it into the place the lady told us to put it. The way I understood our agreement was that you would have the personnel to do the "heavy lifting" upon arrival at the destination. I am 74 years old and not well, I am not capable of doing that sort of work. I think you should confine your rentals to people who don't need help because your representatives are not helpful at all, no matter what it says on your order forms.

FLOYD S. en

Grado:

El cliente no dejó un comentario.

Robert R. en

Grado:

I appreciate the flexibility in allowing us to make multiple changes to our reservation.

bob B. en

Grado:

El cliente no dejó un comentario.

Tony C. en

Grado:

El cliente no dejó un comentario.

Arnold G. en

Grado:

El cliente no dejó un comentario.

Lori D. en

Grado:

El cliente no dejó un comentario.

John S. en

Grado:

El cliente no dejó un comentario.

Rhonda J. en

Grado:

El cliente no dejó un comentario.

Jason P. en

Grado:

By far the nicest customer service I've ever received by a Uhaul employee!

Renay L. en

Grado:

all I can say is don't use a credit or debit card when you are reserving a Uhaul at this location or any for that matter in Washington Oregon and California as they have a new system period I spent almost an hour and a half just trying to reserve a 6 by 12 trailer and it was due to their system as to why it took so long period I had to eventually pay cash due to after two credit cards that had pretty substantial limit get denied due to their system. The gentleman explain to me it was a trial period on the system and they were working out some Kinks I told them that if they wanted to keep in business they needed to be able to work The Kinks out first before having customers that we're relying on U-Haul to move. Moving is already stressful enough you shouldn't have to stress about getting a U-Haul or if the system will work.

Susan P. en

Grado:

Website didn't take second driver's early-registration ... no fault of the dealer. Other than that nice experience.

Stanley G. en

Grado:

the auto transport I used was not exactly the best for the auto I hauled. Your trailers are a bit short for some cars. Otherwise everything went pretty well. Stan Germeau

Darla L. en

Grado:

El cliente no dejó un comentario.

denise J. en

Grado:

El cliente no dejó un comentario.

Donna S. en

Grado:

El cliente no dejó un comentario.

Kathleen J. en

Grado:

The man behind the counter was slow, but some of it wasn't his fault. I did the advanced checkin and it didn't show up in the computer. So he had to reenter all of that stuff.