Comentarios del cliente para Main Street Automotive
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Main Street Automotive
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karen h. en
Back of truck was dirty/had to be swept out before we could put things in. Tires were almost bald!!!
Kathleen M. en
Improved availability of additional products/supplies (ie. blankets, bags etc.)
Bruce A. en
Great job
Chad L. en
I would like for someone to review my bill please or call me. Shortly after picking up the machine we noticed that there was no heat coming in the cab we drove 600 km like this in cold temperatures. Called the rental vendor and told them about it and nothing was done to improve our rental. Drove back 600 km in same machine because no one helped exchange or fix the machine nearly froze to death in minus 20 celcious. I think for the discomfort of this machine and the non service to be fair to me as a customer all km charge should be dropped or refunded now. I expected someone to call me and tell me that this is done. If not I will be bringing this further not good enough in my mind to have machines to rent with no better service then this. My cell number is 7099277027 I expect a call and a refund nothing less.
Michael M. en
No recommendations all was excellent
Kevin Y. en
Couldn't rent any blankets should have more To rent
Hubert B. en
The trailer leaked at the back door so water got on the contents, luckily nothing was destroyed. I was not happy with U-Haul becasue I stopped at all toll booths in all states but in the end was charged for 2 extra tolls, when I contatced the service department they did little to help only sent a link for the state that the toll came from.
KYLE P. en
I ordered a 6x12 trailer. This is my 4th time booking U-Haul trailers all across Canada and not once has the trailer, moving truck or auto trailer that I had booked been available. I had to do two trips with a 5x8 trailer to move everything at 5.5 hours each way. That's a lot of extra gas and inconvenience for the customer.
natasha l. en
The service was excellent!!
Tony M. en
better signage location good
Jason P. en
The size trailer I reserved and was guaranteed was not available
Robert C. en
Excellent location but there was wet blankets left in the back of the rental truck from the previous renter.
cory b. en
Not much was great
MICHAEL G. en
I needed a 26ft truck and it was guaranteed at the time of booking (From another dealer, not the pick-up dealer). I was provided with a smaller truck and trailer which as suspected wasn't enough to complete the move........The pick-up dealer was GREAT....U-Haul Reservation....not so much!!
Lindburgh W. en
Excellent Service
Rick B. en
very friendly and helpful staff
Eric A. en
Lady at the front desk was EXCELLENT!!!!
Michael D. en
Very friendly and helpful; great service overall.
laura w. en
Was not there long enough to comment.
Gordon H. en
Truck ran hot on return to Pasadena and Air conditioner failed to work.
Leo B. en
look over your equipment before renting it out
Wilfred H. en
More selection at this location
Mike K. en
Your website's reservation process needs an overhaul. It was allowing to reserve vehicles that were not available. Only after a rep called me to fix it. It needs work.
Gerard W. en
The rental was far too expensive. Over $500.00 for a 6 by 12 for less than 48 hrs. I understand it was the drop off charge however it was far too much. I have rented from u haul many times in the past and have paid far less however your drop off price this time was outrageous and I will not rent again.This is nothing short of costumer gouging. When we inquired about rental prices we were not informed that had I rented in Pasadena and drove to St John's, and return it would have saved more than half the cost rather than rent in St John's, and drop off in Pasadena. This info should have been provided up front.
Duane Y. en
Service was great for my move but unfortunately when the contract states that their trucks were water resistant and not water proof it had me confused. Shouldnt it be waterproof anyway? Needless to say the 20 ft truck i rented leaked but not serious but still its the principal. Also they say there is a 25 dollar fee if its not cleaned out but the truck I received I swept out myself before I could put my stuff in there hence the four stars. All in all though the service was pretty good.