Customer Reviews for Mail Xpress
(U-Haul Neighborhood Dealer)

39 reviews

7750 Marlboro Pike   Forestville, MD 20747
(In Forestville Plaza next to AllState store front)

(240) 392-4182

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 5/27/2024: Closed
  • 6/19/2024: Closed
  • 7/4/2024: Closed
  • 9/2/2024: Closed
  • 11/11/2024: Closed
  • 11/28/2024: 8:00 am - 5:00 pm
  • 12/25/2024: Closed
  • 12/26/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(240) 392-4182

7750 Marlboro Pike
Forestville, MD 20747
(In Forestville Plaza next to AllState store front)

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 5/27/2024: Closed
  • 6/19/2024: Closed
  • 7/4/2024: Closed
  • 9/2/2024: Closed
  • 11/11/2024: Closed
  • 11/28/2024: 8:00 am - 5:00 pm
  • 12/25/2024: Closed
  • 12/26/2024: Closed

Show All Hours

  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Waiting for approval was the hardest part for me.It was cold.I was outside and I was waiting for someone to approve my paperwork.

SHANEA STEPNEY 
Rating:
5.0

Customer did not leave a comment.

Anthony Wright 
Rating:
5.0

Customer did not leave a comment.

cedric riddle jr 
Rating:
1.0

The windows was down so the seats was soaking wet there was no gas an the trucks was so close together that it made it hard to get in

Markia Deshazo 
Rating:
4.0

Customer did not leave a comment.

Joseph Cooley 
Rating:
5.0

Thank you excellent service.

stacey brooks 
Rating:
4.0

This is the first time I've utilized U-Haul. Overall service was very good. I was especially pleased with the patience of the representatives working together to assist with our needs to provide the best service possible. The location was accessible and reasonably safe. There were no issues returning the vehicle. Everything was completed in about 10 minutes, and we were on our way back home. One issue of concern was the prices not matching in each system. However, the situation was handled professionally and to my satisfaction. I would use the service again. Thank you for helping.

Bonnie gardner 
Rating:
1.0

I had to clean the snow off the truck and service was not good at all . They tried to say we didn’t put the gas back to agreed, which was 5/8 so I took pictures of gas needle and mileage to reflect gas and mileage. They charged for 2 gallons of gas which was not true. We sent pictures but no one called or made any changes

James Smith 
Rating:
5.0

Customer did not leave a comment.

Michael Lowery 
Rating:
3.0

The van was very dirty and stunk.

Kenneth Jones 
Rating:
5.0

Customer did not leave a comment.

Gladys Wilks 
Rating:
5.0

Customer did not leave a comment.

Cherish Crawford 
Rating:
5.0

Customer did not leave a comment.

Charles Britt 
Rating:
5.0

Customer did not leave a comment.

Teresa Mckinnon 
Rating:
4.0

There was a lot going on this location. They were so busy on their other services and uhaul seems last.

Frances Bowden Lee 
Rating:
2.0

I never received the 3 dollys I ordered which you refunded, thank you, however I really needed them for my move. Also, I don't appreciate being taxed over 20% for using a debit card.

Vincent Young 
Rating:
3.0

Drop off location was not clearly marked. 24/7 drop off process did not work well on app and took multiple calls to U-Haul support to just drop off truck. No pleased with my U-Haul experience at all

Spencer Graves 
Rating:
4.0

Seem like every time I come is only one pickup there available for rental and you can't get the internet for some reason in that area.

Andrew Saunders 
Rating:
5.0

Service was excellent and I've already referred your U Haul service to a friend. I will be using you next year when I move.

Lynn Lewis 
Rating:
1.0

Change up entire operations system!

Benjamin Kearney 
Rating:
1.0

Be sure the equipment requested & charged for are available & assure uhaul doesn’t overcharge and charge customers accounts twice.

Monte Bynum 
Rating:
5.0

Very professional service

MERLENE FORDE 
Rating:
3.0

A lot of facility to open at a reasonable hour so the trucks can be returned within a reasonable time

Janet Jackson 
Rating:
3.0

Customer did not leave a comment.

Emmariah Holcomb 
Rating:
5.0

Nothing, was amazing experience and easy to pickup and verified pre-existing damages / wear and tear.

Andrew Massey 
Rating:
5.0

Customer did not leave a comment.

Amanda Vaughn 
Rating:
4.0

Staff was very polite, helpful and professional.

Yolanda Roy 
Rating:
4.0

Customer did not leave a comment.

Belinda Reese 
Rating:
5.0

Customer did not leave a comment.

lamall samuel 
Rating:
5.0

Nothing

SCOTT LEYSATH 
Rating:
2.0

Make sure that employees know the system. Minimize wait time. Check the trucks thoroughly before renting. Please be clear with customers. Very unprofessional to help customers thru cell phone of other employees. Not Good Service and definitely NOT reasonable rates

Carmen Douglas 
Rating:
5.0

Customer did not leave a comment.

timothy harvey 
Rating:
5.0

Customer did not leave a comment.

Eugene Turner 
Rating:
4.0

The lock to get the keys out was extremely hard to get unlock. They should either grease the lock or replace.

Kenneth Jones 
Rating:
5.0

No. Everything was good. Good people on helping me get dropped off in the correct location. On the telephone help.

david white 
Rating:
3.0

They charge me for gasoline but I return the truck back with the some amount of gas, I have a picture of the gas hand and mileage, I will be contact the office about this. If this is uhaul practice then you have lost my business.

John Alexander 
Rating:
5.0

Customer did not leave a comment.

Christopher Lampkin 
Rating:
5.0

Everything went well.

Malinda Green 
Rating:
1.0

Very dangerous location. No prior instructions for pickup. I had to call 7 times before I could complete pick up. Drop off the same. Horrible

LATRAVETTE WALKER 
No reviews have been submitted for this location.

Additional Services at this Location

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