A seamless rental experience.
MARIO EVANGELISTA
Customer Reviews for Mail Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly people. Couldn't be nicer. Nice truck. Excellent experience.
Douglas McCloskeyBeen coming to this location since I moved to Nevada in 2006. Great attention to detail, great service, always vehicles available.
jose riveraI have use this Uhual location multiple times and they always exceed my expectations.
Manal CannonCustomer service was excellent
Juan MorenoContinue the same excellent customer service.
Juane LeeNA
JOAQUIN GARCIAAlways a pleasure doing business with Galina (spelling???).
Deborah Marie WilsonThey. Are perfect
Mohammed atif ZorganeThis location was awesome. I did a google search and it did not come up at all. Only smaller places that had 1 or 2 vehicles to rent. This location has a ton of equipment and the people that own / run it are extremely helpful and knowledgeable. This is the only place I will rent from going forward.
Jacquie McSherryengine light on for entire rrip. I was concerned. Told not to worry.
gerald irwin druryalways GREAT!!!!!!! Thank You!!!!!!!!
NICK ZENQUISVery friendly!
AMBER KENNARDThe family who owns and works here are so nice and helpful. I would recommend this location to everyone
Annahita LessanyLady at the front was very nice I accidentally forgot to grab one of the Dollie’s and she took it off my bill no issues.
Brandon TingleGreat experience… fast, easy, and staff was super.. thanks!
Thomas NizetichNothing everything was amazing and the staff was so helpful
Yahiera IngramGreat Customer Service
ludwig ortuzttiGreat customer service!!! Thank You!!!
NICK ZENQUISI have been coming to this location since 2008. Great service
jose riveraSee comments above
MARK WILLIAM RUSSELLEasy drop off location, and the lockbox is very helpful.
Thomas NizetichExcellent customer service!
WILLIAM SINATRAN/A
Salvador PachecoCustomer service at this location is top tier. Super friendly and helpful.
John LipesNothing to improve. They are always friendly and helpful !
WYATT EUGENE MULVEYNa
Terrace DiazGalina(?) behind the counter was so sweet and personable. Moving is always so stressful, but she really helped put me at ease and make me feel comfortable and safe. Helped start the move on the right foot and go well. Thank you!
Robert EricksonSmall crowded area, hard to park vehicle at this location
Charles ClintonThey is a great job. Got the job done quickly and efficiently I highly recommend them.
Christina CamposVery polite & friendly folks.
Carl BeattieTruck had mechanical issues. When we returned the truck my credit card was charged again incorrectly
Thomas AlkazinThey were absolutely amazing. So kind and informative.
HELEN PIEKeep it up!
Jingle DoromalMake sure truck cabins are clean. The staff at this location are awesome!
CULLY RUIZI was unsure where the location was. I went into the wrong building trying to find the uHaul office. Once I found the gentlemen he was helpful.
Kim PhillipsVery friendly and helpful owners.
TREVAR LEE ATKINNothing from point of view. Very smooth transaction.
Michael GrossheimOvercharged and truck wasn't cleaned .
Deborah HarrisThe people at the location were great. BUT YOUR CORPORATION IS NOT. SENT ME 3 DIFFERENT ADDRESSES AND THEN DID NOT TELL ME I NEEDED MY UHAUL BACK MY NOON I DIDNT EVEN LEAVE LAS VEGAS TO PHOENIX UNTIL NOON! THEN CHARGED ME EXTRA 40 DOLLARS AND THEN I GO TO RETURN UHAUL AFTER HOURS IN THE AFTER HOURS BOX AND I GET YELLED AT FOR TRESPASSING !!! OBSURD!!!!!!
zach KnudsenGreat service Galuna.
Nelda GrimesNo key, have to wait 1 hour to someone answer me at costumer service.
Melonna NacarioNone
carlos arturo Lopez garciaN/a
frank evensThe after hours drop off app experience is awful and so cumbersome. Never again.
Ryan Edward CharemThe administration of checkin and checkout was too unstructured. I prefer a counter experience, not mobile, but they chose to onboard my rental through my device anyway. Didn't appreciate. I want a piece of paper when I complete a return reflecting transfer of responsibility back to the rental location. Did not accommodate, and that pissed me off.
David PokornyYeah it was a great experience fantastic employees
Theodore Frank AnselmoMichael and his Aunt should be commended for their customer service and support. Super nice accommodating people.
Tom FredericoAlways friendly, a great place to rent a truck from! My go to Uhaul location!
JONATHAN SHAMAH GRIMESThis is my favorite uhaul location and I will always go to this location when possible.
Peter MontanezSo i have been along time Customer, second time in a row flagged to call customer service took for ever, same as last a person i put on as contact caused, but this time they asked Uhaul representative is a lady with, again is anyone with him, uhaul representative so know and he is a good customer this was embarrassing and rood, you asked for a local person to put on application, now i have to go thru this issue, my recorded with you is spotless for decades please correct the problem ty
Mario LeeA great experience from finding them Online and talking to them on the phone, to when I dropped off my truck. They were always pleasantly friendly and helpful. Would recommend and use them next time!
Sunisa sims