Customer Reviews for Mail Plus
(U-Haul Neighborhood Dealer)

1,267 reviews

3635 S Fort Apache Rd Ste 200   Las Vegas, NV 89147

(702) 233-4986

Office Hours

  • Mon-Sun: 9 am–6 pm
Special Operating Hours
  • 3/31/2024: 9:00 am - 11:00 am

Services at this Location:

Contact Us

(702) 233-4986

3635 S Fort Apache Rd Ste 200
Las Vegas, NV 89147

Services at this Location:

Office Hours

  • Mon-Sun: 9 am–6 pm
Special Operating Hours
  • 3/31/2024: 9:00 am - 11:00 am
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

A seamless rental experience.

MARIO EVANGELISTA 
Rating:
5.0

Customer did not leave a comment.

HAILE SALVATIERRA 
Rating:
5.0

Very friendly people. Couldn't be nicer. Nice truck. Excellent experience.

Douglas McCloskey 
Rating:
5.0

Customer did not leave a comment.

HAILE SALVATIERRA 
Rating:
5.0

Been coming to this location since I moved to Nevada in 2006. Great attention to detail, great service, always vehicles available.

jose rivera 
Rating:
5.0

Customer did not leave a comment.

Becky Martin 
Rating:
5.0

I have use this Uhual location multiple times and they always exceed my expectations.

Manal Cannon 
Rating:
4.0

Customer service was excellent

Juan Moreno 
Rating:
5.0

Customer did not leave a comment.

Andrew EICKHOF 
Rating:
5.0

Continue the same excellent customer service.

Juane Lee 
Rating:
5.0

Customer did not leave a comment.

Cynthia Guzman 
Rating:
4.0

Customer did not leave a comment.

YVETTE PACHECO 
Rating:
4.0

NA

JOAQUIN GARCIA 
Rating:
5.0

Customer did not leave a comment.

PAVEL KORESHKOV 
Rating:
5.0

Always a pleasure doing business with Galina (spelling???).

Deborah Marie Wilson 
Rating:
5.0

Customer did not leave a comment.

Adam Roshe 
Rating:
5.0

Customer did not leave a comment.

Tiffanie Call 
Rating:
5.0

Customer did not leave a comment.

Rami Bello 
Rating:
5.0

They. Are perfect

Mohammed atif Zorgane 
Rating:
5.0

This location was awesome. I did a google search and it did not come up at all. Only smaller places that had 1 or 2 vehicles to rent. This location has a ton of equipment and the people that own / run it are extremely helpful and knowledgeable. This is the only place I will rent from going forward.

Jacquie McSherry 
Rating:
5.0

Customer did not leave a comment.

SABRINA CRUZ 
Rating:
5.0

Customer did not leave a comment.

MARK COLLINGBOURNE 
Rating:
4.0

engine light on for entire rrip. I was concerned. Told not to worry.

gerald irwin drury 
Rating:
5.0

Customer did not leave a comment.

SABRINA CRUZ 
Rating:
5.0

always GREAT!!!!!!! Thank You!!!!!!!!

NICK ZENQUIS 
Rating:
5.0

Very friendly!

AMBER KENNARD 
Rating:
5.0

The family who owns and works here are so nice and helpful. I would recommend this location to everyone

Annahita Lessany 
Rating:
3.0

Lady at the front was very nice I accidentally forgot to grab one of the Dollie’s and she took it off my bill no issues.

Brandon Tingle 
Rating:
5.0

Great experience… fast, easy, and staff was super.. thanks!

Thomas Nizetich 
Rating:
5.0

Customer did not leave a comment.

brad whicker 
Rating:
5.0

Nothing everything was amazing and the staff was so helpful

Yahiera Ingram 
Rating:
5.0

Great Customer Service

ludwig ortuztti 
Rating:
5.0

Great customer service!!! Thank You!!!

NICK ZENQUIS 
Rating:
5.0

I have been coming to this location since 2008. Great service

jose rivera 
Rating:
5.0

Customer did not leave a comment.

NICK ZENQUIS 
Rating:
5.0

Customer did not leave a comment.

Victoria Villegas 
Rating:
5.0

Customer did not leave a comment.

Michael Vitangeli 
Rating:
5.0

Customer did not leave a comment.

GREGORY PETERSEN 
Rating:
5.0

Customer did not leave a comment.

John Clulow 
Rating:
5.0

See comments above

MARK WILLIAM RUSSELL 
Rating:
4.0

Easy drop off location, and the lockbox is very helpful.

Thomas Nizetich 
Rating:
5.0

Customer did not leave a comment.

Rachel Tate 
Rating:
5.0

Excellent customer service!

WILLIAM SINATRA 
Rating:
5.0

Customer did not leave a comment.

Rosalea Cardenas 
Rating:
5.0

Customer did not leave a comment.

Adam Roshe 
Rating:
5.0

Customer did not leave a comment.

Deborah Marie Wilson 
Rating:
5.0

N/A

Salvador Pacheco 
Rating:
5.0

Customer service at this location is top tier. Super friendly and helpful.

John Lipes 
Rating:
5.0

Customer did not leave a comment.

ODED TOPER 
Rating:
5.0

Customer did not leave a comment.

Arnold Rodriguez 
Rating:
5.0

Nothing to improve. They are always friendly and helpful !

WYATT EUGENE MULVEY 
Rating:
5.0

Customer did not leave a comment.

Pablo Lindow 
Rating:
5.0

Na

Terrace Diaz 
Rating:
5.0

Galina(?) behind the counter was so sweet and personable. Moving is always so stressful, but she really helped put me at ease and make me feel comfortable and safe. Helped start the move on the right foot and go well. Thank you!

Robert Erickson 
Rating:
3.0

Customer did not leave a comment.

Fernando Franco 
Rating:
3.0

Small crowded area, hard to park vehicle at this location

Charles Clinton 
Rating:
5.0

Customer did not leave a comment.

Arthur Carson 
Rating:
5.0

Customer did not leave a comment.

Kimberly Harper 
Rating:
5.0

Customer did not leave a comment.

Joseph Munoz 
Rating:
5.0

They is a great job. Got the job done quickly and efficiently I highly recommend them.

Christina Campos 
Rating:
4.0

Customer did not leave a comment.

Jaime Ditto 
Rating:
5.0

Customer did not leave a comment.

LORECIA ALSTON 
Rating:
4.0

Customer did not leave a comment.

Donald Guthrie 
Rating:
5.0

Customer did not leave a comment.

darnell jordan 
Rating:
5.0

Very polite & friendly folks.

Carl Beattie 
Rating:
2.0

Truck had mechanical issues. When we returned the truck my credit card was charged again incorrectly

Thomas Alkazin 
Rating:
5.0

Customer did not leave a comment.

Kemdhrew Wanderlinder 
Rating:
5.0

They were absolutely amazing. So kind and informative.

HELEN PIE 
Rating:
5.0

Customer did not leave a comment.

Anthony Giombetti 
Rating:
4.0

Customer did not leave a comment.

JON ANUNAY 
Rating:
5.0

Customer did not leave a comment.

David Patterson 
Rating:
5.0

Customer did not leave a comment.

Alan Zwick 
Rating:
4.0

Customer did not leave a comment.

Jeff Shoemaker 
Rating:
5.0

Keep it up!

Jingle Doromal 
Rating:
5.0

Make sure truck cabins are clean. The staff at this location are awesome!

CULLY RUIZ 
Rating:
3.0

I was unsure where the location was. I went into the wrong building trying to find the uHaul office. Once I found the gentlemen he was helpful.

Kim Phillips 
Rating:
5.0

Very friendly and helpful owners.

TREVAR LEE ATKIN 
Rating:
5.0

Customer did not leave a comment.

MITCHELL WALSKI 
Rating:
5.0

Nothing from point of view. Very smooth transaction.

Michael Grossheim 
Rating:
1.0

Customer did not leave a comment.

Moayad Ismail 
Rating:
3.0

Overcharged and truck wasn't cleaned .

Deborah Harris 
Rating:
5.0

Customer did not leave a comment.

Mohammed atif Zorgane 
Rating:
5.0

Customer did not leave a comment.

Carla Murray 
Rating:
5.0

The people at the location were great. BUT YOUR CORPORATION IS NOT. SENT ME 3 DIFFERENT ADDRESSES AND THEN DID NOT TELL ME I NEEDED MY UHAUL BACK MY NOON I DIDNT EVEN LEAVE LAS VEGAS TO PHOENIX UNTIL NOON! THEN CHARGED ME EXTRA 40 DOLLARS AND THEN I GO TO RETURN UHAUL AFTER HOURS IN THE AFTER HOURS BOX AND I GET YELLED AT FOR TRESPASSING !!! OBSURD!!!!!!

zach Knudsen 
Rating:
5.0

Customer did not leave a comment.

AARON GArcia 
Rating:
5.0

Great service Galuna.

Nelda Grimes 
Rating:
1.0

No key, have to wait 1 hour to someone answer me at costumer service.

Melonna Nacario 
Rating:
5.0

Customer did not leave a comment.

John Gallagher 
Rating:
4.0

None

carlos arturo Lopez garcia 
Rating:
5.0

N/a

frank evens 
Rating:
5.0

The after hours drop off app experience is awful and so cumbersome. Never again.

Ryan Edward Charem 
Rating:
3.0

The administration of checkin and checkout was too unstructured. I prefer a counter experience, not mobile, but they chose to onboard my rental through my device anyway. Didn't appreciate. I want a piece of paper when I complete a return reflecting transfer of responsibility back to the rental location. Did not accommodate, and that pissed me off.

David Pokorny 
Rating:
5.0

Yeah it was a great experience fantastic employees

Theodore Frank Anselmo 
Rating:
5.0

Michael and his Aunt should be commended for their customer service and support. Super nice accommodating people.

Tom Frederico 
Rating:
5.0

Always friendly, a great place to rent a truck from! My go to Uhaul location!

JONATHAN SHAMAH GRIMES 
Rating:
4.0

Customer did not leave a comment.

Darrian Scott 
Rating:
5.0

Customer did not leave a comment.

DOMINICK TERRANA 
Rating:
5.0

This is my favorite uhaul location and I will always go to this location when possible.

Peter Montanez 
Rating:
5.0

So i have been along time Customer, second time in a row flagged to call customer service took for ever, same as last a person i put on as contact caused, but this time they asked Uhaul representative is a lady with, again is anyone with him, uhaul representative so know and he is a good customer this was embarrassing and rood, you asked for a local person to put on application, now i have to go thru this issue, my recorded with you is spotless for decades please correct the problem ty

Mario Lee 
Rating:
5.0

A great experience from finding them Online and talking to them on the phone, to when I dropped off my truck. They were always pleasantly friendly and helpful. Would recommend and use them next time!

Sunisa sims 
No reviews have been submitted for this location.

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