Due to the items requested such as furniture covers and flat bed were not included even though it was initially ordered. Best to pick up from u-haul main location not from alternate location. The guy was in hurry to get rid of us because he had prior arrangements. His words "I am glad you came early, I didn't even know I had pick up ordered ".Irena K.
Customer Reviews for Mail N More
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
No info on where to drop off u-haul and key. After digging around for information online, found where the key drop was, but still no info on where exactly to leave truck. Just on the property, which has a bunch of other storefronts. And the area where you drop key off is very sketchy, a lot of shady individuals were in the alley. All in all a horrible experience from beginning to end, but if U-Haul actually cared about reviews they would probably create better standards in regards to these things and customer service when being contacted about these issues.Jordan S.
The gentleman at this location was amazing. It was my 3rd uhaul location that day. Based on my experience at the first location in northHollywood, I will not be using uhaul for a while. They guy left me stranded. I had a guarantee reservations and he had a working truck he refused to give me because he promised it to someone else.ALI K.
Salesman was obviously distracted by his phone. Gave me half the blankets I had payed for, lifted trailer onto hitch, then left, not securing it to trailer, did not stay around to check brake lights worked. Area around trailer was a war zone, old boat laying on it's side, covered in Graffiti. Drop off location was wrong on the contractJAMES O.
It was hard to find the location, the Uhaul sign was very small maybe 26"long. If you are driving trying to find this location for sure you'll miss it unless you ask other business next to it.OLIVIA M.
Tell them the truth about how much they gonna pay and not over charge customers and just play aroundBlanca A.