Customer Reviews for Mail Boxes & More
(Distribuidor de U-Haul del vecindario)

173 comentarios

94 Wanaque Ave   Pompton Lakes, NJ 07442

(973) 835-1860

Horarios de la ubicación

  • Lun.- vie.: 8 a. m. - 4:30 p. m.
  • Sáb.: 9 a. m. - 2:30 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(973) 835-1860

94 Wanaque Ave
Pompton Lakes, NJ 07442

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 8 a. m. - 4:30 p. m.
  • Sáb.: 9 a. m. - 2:30 p. m.
  • Dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Patricia T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lia P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID E. 
Clasificación:
5.0

Have the vehicle washed and cleaned inside. It was filthy dirty. Low windshield washer fluid and oil change warnings lights were always on.

Lad B. 
Clasificación:
5.0

Very satisfied with the representative and expert experience

JOSEPH M. 
Clasificación:
5.0

The owner is fabulous!! Worked to help me save money on my move. I will use him all the time.

Lewis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antoinette A. 
Clasificación:
2.0

The representative was dismissive, and i was overcharged. He was inaccurate regarding the initial mileage, charging me extra, and then he told me that he would check the truck later upon my return, even though i wanted him to check it while i was there. I told him i used 51 miles and knew he was gonna over charge me and he did.

WILLIAM D. 
Clasificación:
5.0

Easy & seamless

ROBERT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Flor Maria M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

VINCENT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANILO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth F. 
Clasificación:
5.0

I'm so happy with the time record I got that truck in less than an hour.

HUMBERTO J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON S. 
Clasificación:
5.0

Chuck was very pleasant and helpful when we needed to extend the rental for another day! Very pleased!

DEBRA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nikki F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor B. 
Clasificación:
4.0

The driver's side window seems to need a gasket repair; the wind was pouring through. The owner/manager? at the location was a nice guy to work with.

THOMAS V. 
Clasificación:
4.0

El cliente no dejó un comentario.

John L. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENN C. 
Clasificación:
5.0

End to end experience was great - great service, clean van, easy pick-up and drop-off! But secure more hand carts so that you are able to fill order requests!

GERARD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL G. 
Clasificación:
3.0

Cab or truck, including the cup holder rim. Floor floor was dirty and passenger seat cover was ripped.

Reginald B. 
Clasificación:
5.0

I check in and picked up my vehicle via my phone. I got confused and checked some $25 charge for insurance which I didn't need and was charged $50 for two days. Can this be refunded?

Michael B. 
Clasificación:
5.0

Very very nice and friendly service

JAKOVZVI ELIMELE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA S. 
Clasificación:
3.0

El cliente no dejó un comentario.

DALICE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALFREDO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATEUSZ B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPH J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bill K. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDDY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTINA T. 
Clasificación:
5.0

Everything went smoothly. Thanks for your help.

HECTOR B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY C. 
Clasificación:
1.0

Placed a credit card on as a hold and got charged for it. Guy working lied to my face about me getting charged.

ANGELO B. 
Clasificación:
5.0

Exceeded my expectations

Patricia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew C. 
Clasificación:
5.0

The furniture covers were only 5 where it was mentioned there are 6.One if those was really dirty. With above exceptions,Van was good and the person was helpful.

Rajaram P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent M. 
Clasificación:
2.0

I filled has tank yet got charged for gas, I did not purchase any supplies yet was charged for an item.

JOHN SCOTT M. 
Clasificación:
5.0

Best experience ever with Uhaul

Tamika R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
4.0

El cliente no dejó un comentario.

david R. 
Clasificación:
5.0

Every step of the way--from reservation to return of the van--went perfectly. Chuck was professional. He helped me book my rental with optional dates if a problem arose. All E-mails were received on time. Absolutely, not one negative concerning the entire experience. KUDOS to Chuck!

geoffrey S. 
Clasificación:
5.0

Vehicle in great condition and staff was good as well

JUAN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

jesus L. 
Clasificación:
5.0

My only minor complaint is that when you are only 1 person it would be great to have power mirrors so you can get the passenger side mirror correct without having to pull over and fix it. In this type of cargo van the side mirrors are critical.

CHRISTOPH C. 
Clasificación:
4.0

N/C

Dorian W. 
Clasificación:
3.0

I dropped off after hours.

Thomas C. 
Clasificación:
4.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

No improvements come to mind- everything was great thank you

MARCO U. 
Clasificación:
5.0

The cargo van I rented turned out to be brand new, I was the first cstomer to use it. The manager at the site was knowledgable, accomodating, and friendly. The pick-up and return processes were easy and quick. I would rent from this location again and will recommend it to others.

WILLIAM C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERNEST D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Colin A. 
Clasificación:
4.0

Vehicle was a bit rough. Could have been cleaner but was perfect for my use!

Curt K. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

arthur J. 
Clasificación:
5.0

Chuck the owner was fantastic and so helpful,I wouldn't rent from anyone else

Stephen D. 
Clasificación:
3.0

Took way too long to be verified. Also the drop off directions were not clear. This location does not have a drop box and I needed to leave the keys with the owner of the Mailboxes and more location.

Chris J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald T. 
Clasificación:
5.0

Chuck was incredible and professional amid the current crisis that our country is experiencing, he ensured that only one customer was allowed in the store at once, he wore gloves and a mask. Chuck has a captivating personality and treated me with the utmost courtesy although I am BLACK. Which is unusual since the Trumpeter is in power!

ronald S. 
Clasificación:
5.0

Mail Boxes is great to deal with, however U Hauls pricing is ridiculous. It cost me $95 for less than 2 hours and 50 miles worth of driving. I will never use U Haul again.

Patrick S. 
Clasificación:
5.0

Worker was nice and pleasant... Experience was great! Highly recommend... Thank you again!

Marco U. 
Clasificación:
5.0

Chuck is great his costumer service skills are extra ordinary

Donald G. 
Clasificación:
4.0

El cliente no dejó un comentario.

FRANCIS T. 
Clasificación:
5.0

The location. Nothing. Perfect. Your mobile software However. Buggy. Flagged a charge that wasn't an issue and had to call a number and the Wonderful woman said she didn't see any flags and stayed on the call till we manually put it in

Jonathan E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julissa A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector L. 
Clasificación:
1.0

El cliente no dejó un comentario.

LOUIS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

giuseppe P. 
Clasificación:
1.0

Blankets were ordered and needed and absent

Jake J. 
Clasificación:
5.0

Chuck provided me with exceptional customer service and I was very happy with my experience.

Ralphy C. 
Clasificación:
5.0

Friendly staff; just "down-right" GREAT!

Jerry B. 
Clasificación:
5.0

We were extremely happy with the Van and the service we were provided

Stephen D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia L. 
Clasificación:
3.0

See above comments. That change in pickup location put extra miles on my trip causing me to have to pay more.

Nicole Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Veniz T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evelyn H. 
Clasificación:
5.0

Chuck in Pompton Lakes, NJ is a super guy!!! great experience with chuck will be using him more in the coming year. I noticed last summer the rates were reduced. I believe it was a daily flat fee each day plus $1.00 / mile. Do you anticipate this again this summer. I need to make 2 trips again, one in July and August. Thanks again Gene Baryla genebaryla@yahoo.com

EUGENE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Colleen H. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARIO B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN C. 
Clasificación:
5.0

This was the best location. All info was clearly and thoroughly explained. Van was ready before my arrival and paperwork to sign out was a breeze. Excellent service.

Kathy D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melanie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret H. 
Clasificación:
4.0

Slight delay picking up the truck, but the location owner was very helpful. The truck was ready and clean. Blankets ready. The issue was a computer situation at the U-Haul end.

Christopher A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Erick H. 
Clasificación:
5.0

Chuck at Mail & More was extremely helpful in helping us change the date of our rental, and then setting up every detail for this one-way rental for us.

lloyd K. 
Clasificación:
2.0

The rep wasn't very helpful and didn't seem to care that the furniture dolly that i had reserved was not there and ready for us. I had also checked out online and it still took too long. He also didn't go over the parameters of the rental â€" specifically pointing out that we had only 23 hours to get the truck back or we would be charged an additional $40!! Ridiculous. Every time i rent with uhaul I tell myself I won't do it again...and then I do. Unless the extra charge is removed, I won't be renting with uhaul again!

Rich C. 
Clasificación:
5.0

Fantastic Service, beautiful clean newer vehicle. Highly Recommend. 5 STARS!!

David P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nikko S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUCIANO S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James F. 
Clasificación:
1.0

The location to pick the U-Haul was fine the person behind the counter was extremely friendly, but this location WAS NOT THE LOCATION OR THE TIME THAT I WAS TO RECEIVE THE VAN. I had rented the van from the Columbia Storage Company on Hamburg Turnpike in Wayne New Jersey. The rental was done a week or more in advance and when I went to pick up the van they had rented to someone else. They had stated that I was not to pick up the van until after two where they got that information would be news to me I had never stated that I would be there that late to get the van........and this was not the first time that the storage company messed up my rental..................but it will be the last. I will never give U-Haul a good rating and will always tell people had this company can't get a rental correct.

Janet T. 
No se han enviado comentarios para esta ubicación.

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