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Somana E.
Customer Reviews for Mail Boxes & More
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Owner/Manager Uvave was outstanding!
Stuart M.Nothing I love this rental place is perfect
judy H.They did a great job and knew what they were doing!
Tony S.Very well organized. Gave us great recommendations!
Ursula W.Great service
Richard V.Excelente
Alireza B.All good
Alireza B.Always friendly staff, very helpful. Encourage others to drive a bit Further just to use them
Brian O.She wa very attentive
Magadaleno G.Checking in with your phone is a joke. If it hadn't been for the owner of Mailboxes & More helping me, I would still be there trying to check in. He wasn't even open, either. There has to be a better way to get your rental before 10 a.m.
Christina S.quick and helpful
Andrew M.Loved how efficient this location was! Will definitely use again!
Noel T.This location is always great .
DAVID D.My reservation was moved out from it's original date. The Uhaul customer service was excellent with securing another location and providing the size truck needed for my move. You guys are AWESOME!! Thank you for a great customer service experience!!
Kevin G.I rented a 15 ft truck from this location and we had a great experience. The rental options were clear, the price was good and the truck worked great. The 15 ft truck with the ramp was a great option for us and fit all our things, and that ramp made loading and unloading easy and convenient. We were able to position the truck so the ramp went to the front door where we had to unload and we rolled our things right in! The mileage and gas charges were very reasonable and accurate and Aviv was very helpful and friendly. The next time I need a U-haul truck I will start at this location and refer my family and friends here.
Mark T.Location and equipment were great. Location manager was excellent. Your website, however, is terrible. Could not return the truck via the website â€" simply froze with the “eternal spinâ€.
SHANNON R.Very friendly and easy. Best part of my move:)
James B.Personnel at Mail Boxes & More were very helpful, professional, and thorough in answering my questions. Friendly and efficient.
John C.No improvements, always friendly and always has the vehicle we need!!!!
barbara W.Excellent location with resourceful and helpful staff. If I still lived in this area, the staff at this location would de our new friends! They went above and beyond for us. UHaul national could not find us the truck we needed close by and we called this location directly and they got us a slightly larger truck which we ended up needing.
SusanJune S.All good until I left about 10 brand new boxes which I paid for and a hay duty extension cord and a golf club which nobody seemed to notice or find! How does that happen? I called 2 hrs later n they said the van was already rented n gone but no one noticed what I left in the cube???.$50 down the drain, impossible.
Vince G.very enjoyable experience which is different from most truck rentals which are hum drum at best.
Ann S.I hd no problem with the location. I had to do the return aspect online due to the location being closed and it was worst experience ever. Called for assistance to Haul and was hung up on/disconnected two times and spent over an hour on the phone before I just left. Need a better system!
Stephen K.When you request a specific drop off point, why do you get a different one that farther away? I was going to Westmont, Il, thete's a uhaul in Westmont, but I was directed to Melrose Park, Il.
allen I.The best experience ever.
Sujal S.Original truck # was inaccessible. had to wait to switch to a different truck. Ended up renting an older model from the other (3) newer ones available. Our truck was very dirty. Did not realize until we drove away & noticed the dirt on the interior floor boards. No washer fluid in reservoir. 30PSI difference(s) in tire pressures. Inside of windshield extremely dirty resulting in dangerous driving at night. No central locking system. Had to open and relock each door individually. Made for a very frustrating experience.
Pravin G.Great customer service and easy check in-check out process.
DeAllen H.Before someone comes to pick up a truck and uses the virtual process, send a reminder to turn off pop-up blockers and ensure U-Haul is granted location permission. You have these instructions in the help link but I would have preferred to have done this before I actually needed to use the process. Otherwise, it is a very easy process.
Tamara S.The directions to get the key out of the lockbox were not very clear. I wasn't sure which lock box was for my truck and how to open it
Scott A.The cabin reeked of smoke smell....Wish they could have done something to lessen the stench. Otherwise, great owner, service and location.
paul J.Try to have more equipment
Marvin E.Excellent service. Good location and representatives. Good trucks. Very satisfied.
Muamet S.Had reserved 2 furniture dollys that were not available upon pickup. Apparently, these are leased out on a first come, first served basis regardless of an existing reservation. That was disappointing.
David O.Charge me for fuel again when i put fuel in this is second time he has done this there wont be a third time
michael C.The owner was very personable and kind to us, helping us through each and every hurdle until we were able to drive away with the trailer.
Jean Philippe R.Nothing.. 👍🏻
Richard P.smooth service
Thomas H.This is a very reliable U-Haul location. Additionally, the proprietor is very knowledgeable and competent
William M.Always great to due business with U-Haul at this location
Paul A.Super fast check out !
Kevin L.Outstanding owners. Really take care of there customers. My favorite location.
Lawrence G.Quick processing and very friendly. Excellent service
Gregory T.Your geolocation software sucks, my settings on chrome were right and it should have allowed it, didn't work on my Android phone or my iphone, I had to download Safari to get it to work took about ten minutes to finally get this to work.
SEAN W.great place, great people.
James C.The charges were higher than expected
TREVOR P.Have been there in the past and folks are great. Only issue was with the uhaul after hours site and verifying my location. I followed the instructions on slowing location services without success. This ended my attempt to use your process and would have been comforting to know I had dropped off the vehicle. All in all a great experience
CHARLES M.Excellent Service
Heide R.