Customer Reviews for Magnolias Best Storage
(U-Haul Neighborhood Dealer)

115 reviews

37805 FM 1774 Rd   Magnolia, TX 77355

(281) 305-0288

Office Hours

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat: 9:30 am–2:30 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: 9:30 am - 4:00 pm

Services at this Location:

Contact Us

(281) 305-0288

37805 FM 1774 Rd
Magnolia, TX 77355

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat: 9:30 am–2:30 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: 9:30 am - 4:00 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very friendly staff

Sherlyne Stone 
Rating:
5.0

Staff was excellent in assisting me thru entire process.. truck was immaculately clean & well maintained .. will definitely use this location for future moving needs

CHRISTOPHER DUNN 
Rating:
5.0

Customer did not leave a comment.

Austin Stout 
Rating:
5.0

Customer did not leave a comment.

andre porretto  |  Overall Experience 
Rating:
5.0

Susan is FANTASTIC!!! No improvement needed.

Leonard Derden 
Rating:
5.0

Customer did not leave a comment.

Cheryl Slamka 
Rating:
5.0

Absolutely the best place with awesome management.

STEVE LOWE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Johny Diaz 
Rating:
5.0

We were extremely satisfied and the manager was very helpful and friendly. Great job

STEVE LOWE 
Rating:
5.0

The lady at the counter was wonderful!! Very personable and explained everything!! I won’t go anywhere else to rent U-Haul!!

Valerie Creason 
Rating:
5.0

Customer did not leave a comment.

Brandon Huynh 
Rating:
5.0

Customer did not leave a comment.

Kelly Adkisson 
Rating:
4.0

Only problem was too expensive

David Reed  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roberta J Williams 
Rating:
5.0

Friendly, knowledgeable and helpful staff. Clean secure location.

Warren Avery  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Vallery 
Rating:
5.0

Customer did not leave a comment.

Tangela Davis 
Rating:
5.0

We picked up and dropped off at Magnolia Best Storage. Great location for pick up or drop off, very friendly. Truck was very clean, process was fast and simple. No waiting or long process. Highly recommend.

Mark Jordan 
Rating:
5.0

This location is my favorite U-Haul neighborhood dealer. They always go above and beyond to accommodate equipment for us. Friendly customer service.

Francisco Hernandez Borjas 
Rating:
5.0

Great service

Justin Doty 
Rating:
5.0

Customer did not leave a comment.

Donest Ellis 
Rating:
5.0

This is one clean, secure and friendly operation. Top knotch facility!!!

HERMAN GAINES  |  Overall Experience 
Rating:
5.0

The customer service was impecable! The 2 ladies that work there were super helpful and friendly which makes everything better!

Susan Fountain 
Rating:
1.0

Charged me an entire extra day because I was an hour behind.

THOMAS PERRARD 
Rating:
5.0

Customer did not leave a comment.

Ryan Mace  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Javier Sanchez 
Rating:
5.0

These ladies are always wonderful. Zero issues or complaints.

Jannette Elliott 
Rating:
4.0

Customer did not leave a comment.

matt fore 
Rating:
5.0

Customer did not leave a comment.

MELISSA GARCIA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charolette McClean 
Rating:
5.0

Nothing the staff was genuine and love the site appearance.

Shauna Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Richard Horbach 
Rating:
5.0

Best storage unit experience I have ever had. Most pleasant and helpful staff. Thank your for the outstanding service and facility.

Patricia Mcbride  |  Overall Experience 
Rating:
5.0

Clean location. Friendly and helpful staff.

John Nuber 
Rating:
5.0

Education on return process after hours. I was trying to return the unit. I don’t know if the system was down or if it be the old man with the smart phone I could not figure it out. I finally called the 800 number on the key. They told me as long as the unit was there, it should be OK to leave it. I was very frustrated thank goodness the nice lady that works. There showed up after I had already figured it out but education on how to return after hours would be great for people like me that was my only issue very friendly staff Property is very clean I will add I will send you all of my friends. Do you guys thank you again

Rodger Cavnar 
Rating:
5.0

I had to leave my things in storage while traveling for work. The staff at THIS facility was most excellent and helpful. VERY clean! I also had peace of mind having insurance for the value of my possessions.

Amber Dean  |  Overall Experience 
Rating:
5.0

Staff was friendly. Went on the equipment inspection with us, and provided information that was helpful.

John Nuber 
Rating:
5.0

Customer did not leave a comment.

Kimberley Holdeman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Cains 
Rating:
5.0

All good at a good price!

GLENN MCVEY  |  Overall Experience 
Rating:
5.0

Excellent service!!! So happy I rented the Uhaul from this location. Highly recommend!!!

Wendy Gardner 
Rating:
5.0

Very Pleasant experience

Richard Burkey 
Rating:
5.0

They were organized and I was processed quickly.

Timothy Montoya 
Rating:
5.0

Absolutely the best! Hands down Friendly and helpful! Bravo

Christopher Ulicnik 
Rating:
5.0

Very accommodating and polite. Would highly recommend them.

MATTHEW CASTRO 
Rating:
5.0

Customer did not leave a comment.

BRIAN VAN BUSKIRK  |  Overall Experience 
Rating:
5.0

Would recommend the location, yes. The uhual trucks they have no. The 26 footer i had. Was dangerous powering steering was out in it, steering wasn’t straight. Brakes horrible. The box light didn’t work so unloading in the dark

Michael Herrmann 
Rating:
5.0

Customer did not leave a comment.

JENNIFER OVERCASH  |  Overall Experience 
Rating:
5.0

Nice people, great facility.

GEORGE SANTANELLO  |  Overall Experience 
Rating:
5.0

Great short-term experience with Magnolia Best. Renee and Patricia were very helpful and helped me find exactly what I needed. The facility was extremely clean and well-kept. Thanks!

Stephen Edwards  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jon Galle 
Rating:
5.0

Was totally satisfied, confident that my goods were secure and that there was no danger of flooding. Staff were pleasant, courteous, and competent. The place is indeed Magnolia’s best storage!

JOHN BRITT  |  Overall Experience 
Rating:
5.0

Very friendly, helpful & courteous staff at this location

Stephen Diana 
Rating:
5.0

Customer did not leave a comment.

Tim Banes 
Rating:
5.0

Customer did not leave a comment.

GARY STOCKTON  |  Overall Experience 
Rating:
5.0

Nice front desk help.

Carmen Johnson 
Rating:
5.0

Returned the trailer the same day after business, so they were closed. The place looked very clean and taken care of.

RN Chase 
Rating:
5.0

The process was quick and easy. Thank you.

Jason Douglas 
Rating:
1.0

Expensive

CHAUNTERA BATTS 
Rating:
5.0

Customer did not leave a comment.

John Faecher 
Rating:
5.0

Customer did not leave a comment.

Andrew Heinson 
Rating:
5.0

Susan and her staff were phenomenal!!!!! They were always available to help - we could not have made this move without them - they are The Best!! Sincerely, The Caruthers

CHARLES CARUTHERS  |  Overall Experience 
Rating:
3.0

Better disinfect vehicle. This in smells bad. Very bad. Had to drive in it for hours. Made stops to feel better because of smell. Told U-Haul when delivered but he didn’t care.

George Diaz 
Rating:
3.0

Customer did not leave a comment.

Rhonda Londeen 
Rating:
5.0

Very helpful staff and truck was really clean. I had to swap pick-up locations at the last minute but they were very helpful.

CARY WINDLER 
Rating:
5.0

Nothing it was awesome my first time renting a uhual

Rosalinda Michael 
Rating:
5.0

The entire process with this location was excellent from customer service and product. Management was professional, hospitable, and efficient. Would use this location again.

Fermin Tiqui 
Rating:
5.0

Staff was friendly, and even I did not had a reservation they where able to help me out to rent a truck.

Victor Rivera 
Rating:
5.0

Customer did not leave a comment.

BRIAN ODOM 
Rating:
5.0

Keep smiling ☺️

Stacy Light 
Rating:
5.0

The ladies that work here are helpful and knowledgeable.

Stacy Light 
Rating:
5.0

Horrible experience.

Jelaina Hollingsworth 
Rating:
5.0

Customer did not leave a comment.

TIFFANY Scott 
Rating:
5.0

Customer did not leave a comment.

Lyle Lautenschlager 
Rating:
4.0

Customer did not leave a comment.

Kierra Anderson 
Rating:
5.0

Friendly and very helpful staff. Clean and pleasant pick up location.

Carter Davis 
Rating:
5.0

Customer did not leave a comment.

Brandon Luneau 
Rating:
5.0

Customer did not leave a comment.

ERIN ROTHCHILD 
Rating:
5.0

Ms. Susan went above and beyond when I wasn't able to get my original truck from another location! She was so very sweet!

Starla Skaggs 
Rating:
5.0

Customer did not leave a comment.

Preston cutbirth 
Rating:
5.0

Customer did not leave a comment.

Rebekah Paiyou 
Rating:
5.0

Renee was great, very helpful and accommodating. There was another lady who is new, I didn't get her name but she was also helpful. Both very friendly and helpful. Thank you, great job! Will definitely recommend if needed.

Adalberto Moreno 
Rating:
5.0

Customer did not leave a comment.

Armando Galvis 
Rating:
5.0

Customer did not leave a comment.

Gary Gordy 
Rating:
5.0

Customer did not leave a comment.

Kirk Dunham 
Rating:
5.0

Customer did not leave a comment.

Theo Lawrence 
Rating:
5.0

I’m extremely happy with this location. We will be moving in the future when I plan on trying to use Magnolia’s best storage in the future based solely off the customer service provided today.

Brittni Lloyd 
Rating:
5.0

Love this storage unit facility. We have used several in the last few years traveling around in our RV and this for sure has been the best one yet. Thank-you. Never had an issue and even with construction going on next to yall it still was clean!

SAMANTHA BYLICKI VELEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Candice Hewitt 
Rating:
5.0

Customer did not leave a comment.

LUIS HERNANDEZ 
Rating:
4.0

Get printer working correctly.

David Szostek 
Rating:
5.0

Recommend having vehicle filled up - It's really hard to fill up the tank exactly. Also, this unit did not have a lock - seems like all should have a lock.

DANNY BUTLER 
Rating:
5.0

Customer did not leave a comment.

Terrena Shea 
Rating:
5.0

Customer did not leave a comment.

Dan Butler 
Rating:
5.0

Customer did not leave a comment.

JODY BROWN 
Rating:
5.0

Customer did not leave a comment.

Danielle Hunter 
Rating:
5.0

Customer did not leave a comment.

MARY GURROLA 
Rating:
4.0

Customer did not leave a comment.

AARON PUCKETT 
Rating:
5.0

Susan, Annie & Renee were all incredibly friendly, thorough and clearly have a great team. They were each a pleasure to work with.

DAVID SCOTT PULKRABEK 
Rating:
5.0

Customer did not leave a comment.

Robert Petersen 
Rating:
4.0

Customer did not leave a comment.

Joseph Walker 
Rating:
2.0

I just don't want to recommend them. I had a bad experience

Noelia Morales-rivera 
Rating:
5.0

I was so impressed by the way these people helped me with moving expenses saving us so much money. This was one of the best experiences I've ever had with a company looking out for my best interest which now a days most companies don't because their interested in money more than the customer. The place was very clean and the people so nice and polite and very helpful. I would recommend them and will come back on my next move.

Jean Whitney 
Rating:
5.0

Great customer service would use this location again and would recommend.

Timothy Cains 
Rating:
5.0

The staff was very friendly and helpful, even contacting us afterwards when a personal item was left in the truck. Would definitely reccomend to anyone with storage and or moving needs!

Denise Merck 
Rating:
5.0

Customer did not leave a comment.

DAVID JAMES DZIAK 
Rating:
5.0

The 26ft truck I rented was tired and very noisy. If I had been going any further than I did with it this would not have been a great experience.

BRUCE WATT 
Rating:
5.0

Andrea was very helpful after U haul customer service messed up the reservation for both of my 26 foot trucks. She was able to assist me without any issues and was very professional.

Joseph Hardin 
Rating:
5.0

Great customer service, great facility, and great Uhaul. Thanks! Kim A.

KIMBERLY ANDERSON 
Rating:
3.0

Answered my call after hours and was pleasant to talk too

David Pool 
Rating:
5.0

Both of the people working were amazing.

Mark Venske 
Rating:
5.0

Thank you Susan for getting us set up on the best rate and taking great care of us all the way through!! We will sure let family, friends and neighbors here in the Magnolia area know about you and your excellent customer service!!!

Doug McFarland 
Rating:
5.0

Customer did not leave a comment.

Leslie Mounteer 
Rating:
5.0

Customer did not leave a comment.

Zachary Hausler 
Rating:
4.0

Customer did not leave a comment.

AGNETA VANNIEKERK 
No reviews have been submitted for this location.

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