Comentarios del cliente para Madrona Chevron

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Madrona Chevron

Grado total:

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Lyal S. en

Grado:

El cliente no dejó un comentario.

paul l. en

Grado:

El cliente no dejó un comentario.

Scott w. en

Grado:

El cliente no dejó un comentario.

Jeremy A. en

Grado:

El cliente no dejó un comentario.

James R. en

Grado:

I reserved a 15' truck only to find out that it had a serious issue with the braking system and was making noise both when turning the wheel and especially when hitting the brakes. I work on a lot of types of vehicle and their was something seriously wrong with the truck. They did not say much other than yea seems like it has issues. I took the only truck avalible which was a 10' which caused us to make two trip and actually pay more in mileage fees. When I returned the 10' truck they had just put the 15' back on their Uhaul line as if to rent it again. I highly doubt it was fixed in the time I had the truck (4 hours). It is a great location which is why I would recommend it to a friend.

James S. en

Grado:

El cliente no dejó un comentario.

SHAWN S. en

Grado:

Found a half gallon of milk in drivers footwell. No dolly in truck when My brother and I arrived. Person checking me asking for all the info that was already on my reservation that I made on line.

Barbara W. en

Grado:

Jose was great to work with and everything went very smooth. Would definitely use this location again. All staff was friendly and courteous.

Rebecca C. en

Grado:

The staff was great, and they knew exactly what they were doing.

Millyellen S. en

Grado:

Keep up the great work!

Herbert E. en

Grado:

Damage to floor of truck caused a serious trip hazard, The facility did not know how many moving blankets were available and were disorganized. The did not provide a receipt for the rental, just the turn in document.

Jeff B. en

Grado:

El cliente no dejó un comentario.

George P. en

Grado:

El cliente no dejó un comentario.

WILLIAM B. en

Grado:

There was pizza crust in the back of the truck, it was 1/4 full of fuel and they didn't have the blankets I need to protect my furniture. In addition, the "$19.95" cost is misleading.

Steve P. en

Grado:

The vehicle was fine. The check-in/checkout process through the app was great. The location tried to cheat me twice. First, they overestimated the gas level. Then, they tried to charge me for another day when I brought it back only about a half an hour late. U-Haul is great, the app is great, the location is bad.

Christopher A. en

Grado:

El cliente no dejó un comentario.

Jerri G. en

Grado:

El cliente no dejó un comentario.

Tylor E. en

Grado:

You guys charged us for an extra day when we brought it back in less than 24 hours. $71 extra for what!?? Like are you serious!? You guys are ripping people off. Filled the tank to the required level, cleaned the truck, got told if I had it back by 11:10am it was going to be $110 with my estimated miles used. Hope you guys get shut down never recommending you guys to anyone and will be telling people to definitely STEER AWAY FROM THIS BUILDING.

Michelle W. en

Grado:

The truck wasn’t ready at 6am. Had to wait an four fir chevron to open. Had movers waiting on me. Upon return chevron said their system was down and couldn’t check me in. Did an on line check in instead. Called to complain after, the rep was complacent to the issues I experienced. Would not recommend chevron on Madrona in Salem Oregon. TIP: Call the night before to make sure someone has staged the truck and gotten it ready for pick up.

Susan S. en

Grado:

El cliente no dejó un comentario.

Thomas T. en

Grado:

El cliente no dejó un comentario.

Jessica A. en

Grado:

El cliente no dejó un comentario.

Laura M. en

Grado:

El cliente no dejó un comentario.

MyKim T. en

Grado:

It was really convenient to fill up the truck and the attendant was great. I would recommend always dropping off when an attendant was available for people that aren't tech savvy. We found that the phone/mobile option would have been a little frustrating for someone that isn't used to doing things without a live person. So glad we did a return in the AM vs. in the evening when we would have had to do a self check out. You can't replace a human being that provides comfort that the job was done right.

Winter H. en

Grado:

Everything was perfect

Bryan S. en

Grado:

El cliente no dejó un comentario.

Zachary A. en

Grado:

Employee tried to fight me Because my son threw garbage out the window. Insulted and cussed at my wife. Then tried to charge me additional fee. U-haul will never see my business again. As for the additional fee well guess what you can do with that!! Thanks Zack...

Michael N. en

Grado:

It would have been nice to know I was being charged for gas as well as mileage. That was not clear on the site, and the price ended up being excessive. I would not recommend U-Haul as a result.

Adam A. en

Grado:

El cliente no dejó un comentario.

Reginleif M. en

Grado:

Nice Uhaul, faster than most of them. Chick with dreads (R- something) was very nice, Saigal was very knowledgeable. 10/10 would rent here again.

Amir B. en

Grado:

El cliente no dejó un comentario.