Customer Reviews for Macs Market
(U-Haul Neighborhood Dealer)

312 comentarios

550 E Gridley Rd   Gridley, CA 95948
(& Larkin)

(530) 846-3358

Horarios de la ubicación

  • Lun. - sáb.: 7 a. m. - 5:30 p. m.
  • Dom.: 8 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(530) 846-3358

550 E Gridley Rd
Gridley, CA 95948
(& Larkin)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 7 a. m. - 5:30 p. m.
  • Dom.: 8 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Can't think of any.

Richard S. 
Clasificación:
5.0

Not thing very friendly I would definitely return thank you !!!

Richard C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beatrice V. 
Clasificación:
4.0

Great the guys that work their very professional curious polite awesome helpful

Sylvia H. 
Clasificación:
5.0

Great customer service!

Michael R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
3.0

El cliente no dejó un comentario.

DORTHY Y. 
Clasificación:
4.0

Customer service at Mac's was great. I was rerouted from Oroville to Gridley. It was a bit of an inconvenience since it was 20 minutes in the other direction and with milage charges it was a bummer. Then when I returned it with the gas the same as when I picked up I was charged 22$ because it was logged at half tank and not just under half tank which is exactly what I returned it at. Next time I will take a start pic of the pickup fuel level. Lesson learned. Overall my experience was mostly good with the rental.

Michelle C. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher G. 
Clasificación:
5.0

It's quick,easy employees were very prompt and courteous

RICK J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dominique T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS R. 
Clasificación:
5.0

They were very helpful explained everything

RICK J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristy C. 
Clasificación:
5.0

The experience from beginning to end was excellent. The guys in Quincy and Gridley were very professional, friendly and helpful!

mike C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy M. 
Clasificación:
5.0

Excellent customer service thank you!

Wendy K. 
Clasificación:
5.0

Customer service at this location was friendly and also very helpful

SKY C. 
Clasificación:
1.0

I set a reservation locally and when I arrived the location was closed up. They couldn't get ahold of the location manager nor the one for the sister location and had to send me out of town which set me back two hours after it was all said and done. Plus the mileage I was allotted did not calculate the distance back to where I was leaving from. The kid who set me up with my uhaul told me I could pick my drop off time so I chose 2pm. It wasn't until a couple hours before that I was informed I had to bring it back by 12pm. Since I had planned on 2pm I had to get permission to even turn it in at that time and spent 30 mins on the phone. This was my first Uhaul rental and it was a serious pain. I don't know how I was able to reserve a truck for a location that was not in service. Lastly, the fuel tank was supppsed to be at 7/8 which it appears at when you look from the side of the truck. But when you are actually seated it was well under 7/8 and by the time I noticed I was already on the road and didn't wanna turn around. So I ended up probably paying $20 extra in gas to get it to a point that it wasn't at to begin with. After all the trouble, Uhaul didn't offer any thing to make up for the inconvenience which would have made it a lot more acceptable. L

Peter L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dominic T. 
Clasificación:
3.0

El cliente no dejó un comentario.

LARRY G. 
Clasificación:
5.0

Awesome Team of workers at this location!!

RALPH C. 
Clasificación:
5.0

Best U-Haul facility I have ever used. Al Carmona was so helpful and friendly! Went above and beyond Would definitely recommend this facility

ANITA C. 
Clasificación:
5.0

Very great guys working there we appreciate their service

WALLACE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fernando A. 
Clasificación:
5.0

Great customer service!!! Prices are reasonable too!

SEAN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTHA W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Deborah B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney P. 
Clasificación:
5.0

I Am very impressed with Macs Uhaul. Extremely Professional, Let us have the truck as long as we needed, because we were unloading. The store is incredible in itself 100 percent recommended

LELAND R. 
Clasificación:
5.0

Outstanding service

ROBERT S. 
Clasificación:
4.0

El cliente no dejó un comentario.

amy M. 
Clasificación:
5.0

Have a dog charge... It was evedent someone had a big pawed , hairy ,dog in the truck. A message for a windshield washer fluid level kept appearing so I just added fluid. Also a new truck with less than 7000 miles was pretty dirty under the hood.... Just saying.

JOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHLEEN B. 
Clasificación:
3.0

Remind the staff to clean each vehicle after each use.

JAKI W. 
Clasificación:
5.0

Very courteous staff. Quite polite and helpful

HUME D. 
Clasificación:
1.0

El cliente no dejó un comentario.

stacey N. 
Clasificación:
5.0

El cliente no dejó un comentario.

CODY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHY H. 
Clasificación:
5.0

Five star service no changes needed I was in and out in 15 minutes and they provided me with all the information I would need to do the job safely. Thanks again!!

GREGORY T. 
Clasificación:
5.0

Not a thing.

JASON D. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALONSO C. 
Clasificación:
5.0

Friendly and helpful customer service. Ease of rental, pickup and return. Great truck and layout/design. Finally, great value when compared to using pickups and trailers to move.

PETER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristal R. 
Clasificación:
3.0

Not change a reservation 30 minutes from the agreed upon location and if you do you should provide a discount and pay for the extra gas

JOE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
4.0

El cliente no dejó un comentario.

LLOYD I. 
Clasificación:
4.0

Was satisfied with the way the agent went out of her way to help me out

EUGENE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

VICTOR C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLINTON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH D. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDERSON G. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAKI W. 
Clasificación:
5.0

Excellent Experience

STEVEN G. 
Clasificación:
5.0

Drove 29 total miles yet I spent $40 on fuel (10.5 gallons). After one mile of leaving Mac's Hardware where I rented the truck the gas tank light came on saying 50 miles until empty. After driving 12 additional miles the fuel tank read 8 miles to empty. If the requirement is to return the vehicle with a quarter tank then when I took possession of the tank it should also have the required quarter tank amount which I did not. I shared my concern with the employee who checked out and in the rental truck to me.

JORDAN R. 
Clasificación:
5.0

Best customer service!

GRETCHEN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIP DORMAN L. 
Clasificación:
5.0

Nothing. Staff was friendly and quite helpful. Great experience.

Hume D. 
Clasificación:
5.0

My U-haul experience was terrible, except for Macs Market. They provided excellent service and tried their best to fix the terrible service I got from Uhaul. I had reserved a truck in Chico and was called by the regional office 45 minutes before I was scheduled to pick up my truck. The regional office asked if I was heading to Redding to pick up my truck, which confused the hell out of me because my reservation was in Chico. It was a shitshow and Macs Market did what they could to make it better.

RUSSELL J. 
Clasificación:
5.0

Grate friendly fast service.

JANICE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sabrina G. 
Clasificación:
5.0

Mac's is great.

Sabrina W. 
Clasificación:
4.0

El cliente no dejó un comentario.

GLEN N. 
Clasificación:
5.0

Bueno

HARI K. 
Clasificación:
5.0

The guys were really helpful!

JULIE B. 
Clasificación:
5.0

customer service was outstanding....

ALONSO C. 
Clasificación:
1.0

We per paid for a u haul 15' truck for a pacific pick up location. When we arrived we your informed we had to drive 23 out of our way to pick up a 20' ... Needless to say we did not get what we paid for.... The truck droke down 4 different times ... This company took no responsibility... Not even an apology.. NEVER AGAIN ......

Debora C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erendira G. 
Clasificación:
3.0

The customer service at this location was great! After getting this vehicle 26 ft on the road I found the alignment was at the best unsatisfactory! Because the alignment of less than satisfactory I decided to head down on the 5 rather than on the 99 due to road construction on the 99. This took my mileage over and was charged for the overage! I will be calling Uhaul customer service tomorrow! The point is check your vehicles before you rent them out! I was terrified to drive this beast!

Linda S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARL B. 
Clasificación:
5.0

Nothing..

WILLARD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Duane S. 
Clasificación:
5.0

I do not see an area with the staff at this location needs improvement. They were all very knowledgeable, friendly, and helpful, assisted in any way needed to ensure my move was successful and always had an answer for my questions. They were great!!!

DANA M. 
Clasificación:
5.0

Great experience! Thanks

Sharice P. 
Clasificación:
5.0

Nothing! Do not change your obvious customer focus and engagement.

MICHAEL D. 
Clasificación:
5.0

The service is very easy and helpful.

Martin P. 
Clasificación:
5.0

The staff was great and very helpful.

Brenda H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fernando A. 
Clasificación:
5.0

For the 5th consecutive time, Mac's in Gridley did a great job in taking care of me. Al, Kade and Jesus are always fast, fair and friendly as they do the "magic" that they do. The license plate came off the van as I was loading it. Kade took time out of his "closing the store" routine and took care of the situation very well. We now have the big van to make the final trip to Santa Maria today. I will miss the crew at Mac's and will definitely recommend them to anyone in the Butte county area! Larry Dolan

Lawrence D. 
Clasificación:
5.0

A group of kids to work with.

Michael B. 
Clasificación:
5.0

Once again, the Cargo van has made my move efficient and effective. Al and all the guys at Mac's in Gridley are professional, fair and friendly throughout the process. It continues to be a positive and proactive experience to deal with this establishment and those who are employed there! Larry Dolan

Lawrence D. 
Clasificación:
5.0

Awesome customer service on 5/24/2020. Very nice young man!

Lori W. 
Clasificación:
5.0

This is the fourth time that I have used a cargo van from Mac's in Gridley. As usual, the guys did everything they could to make the transaction positive and proactive. Al, Cade and the staff always treat me in a fair, friendly and professional way. I will miss them when the move becomes official next month! Larry Dolan

Lawrence D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff D. 
Clasificación:
5.0

El cliente no dejó un comentario.

valerie S. 
Clasificación:
5.0

Al, Cade and all the folks at Mac's do a tremendous job from start to finish. I have used a "cargo" van all three times from Gridley (95948) to Santa Maria (93454) and the vehicle ran great and has been given to me in a clean and well-maintained manner. I will continue to utilize Mac's until the move is completed! Larry Dolan

Lawrence D. 
Clasificación:
5.0

Awesome customer service

Lourdes D. 
Clasificación:
5.0

Mac's Market in Gridley has done extremely well by me and for me both in February and now in March. Al, Cade and the folks there made the transactions both efficient and effective. I will use them again as opportunity allows! Larry Dolan

Lawrence D. 
Clasificación:
5.0

Quick service in and out all worked out great

jim W. 
Clasificación:
5.0

Servicio al cliente de excelencia.

Michael K. 
No se han enviado comentarios para esta ubicación.

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