The owner/manger was very nice and helpful.
SANDRA G.
Customer Reviews for Macs Liquor
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Great service from this customer
Roy M.Owner was very nice and personable. Hooked me up at pick up and guided me back into the same spot at drop. Will use again if needed.
Janet M.Excellence personified
Larry D.The service at this location was perfect. The equipment was in great condition and everything I reserved was ready on time. The service was friendly and helpful. I'll gladly use this location next time I need moving equipment.
Richard J.My trailer was not reserved as promised at marshall location. But was given a substitute trailer after calling another location to ask for help. It all worked out.
SHERRY H.Check out their lovely garden in back!
Richard K.Friendly and fast service. Had just what I needed. Gracias
TERRY C.This guy is excellent, and professional, will use again . Gracias
reese R.Very help when he noticed my car was not secures properly and was slipping off the dolly. Because of the instructions given by the previous Uhaul location. My battery went dead on my car and I had to replace it before I could unhitch my car from the truck, it was less than a year old battery!!!!!. I was told how dangerous traveling with my car the way it was secured incorrectly was.
Wyvona W.Our Uhaul rental experience was fantastic. The gentleman that helped us was top notch. He was an expert at connecting the equipment (closed trailer) to our vehicle. He was pleasant and very knowledgeable. I recommend this location for all your uhaul rental needs.
JERRY P.Took back after hours
James R.The gentleman was so nice and helpful. I'll definitely go back there when I need a uhaul.
KARIM I.Drop off agent was very professional. Friendly and very good at his job. Recommended.
Robert K.Lower the price
DEBRA M.Nada
Elizabeth H.something went wrong with milages that was recorded my milage should have went over
JAMES S.Excellent service!
Roderick H.Not a thing. Excellent service!
Elizabeth H.The truck that I reserved was not there when I went to pick it up in longview. So i had to have someone take me to Kilgore , which was out the way for me. I had movers waiting on me that I had to pay by the hour, then once we get there, the dolly I resrved was not available, and i had heavy washer dryers , fridge to move. The entire experianc was bad, and i should have been given a discount!
Chandryus B.Answer my questions
Christopher S.Been doing business with David at Mac's for a long time, but mostly on the liquor and lotto ticket sales. David is a really nice guy.
DUNCAN SHULER L.Very good experience
EDWARD T.Manager personally cleaned out trailer and insured safety of trailer hookup.
Thomas S.ND
DONALD D.Chaotic
Rhonda D.The owners of this neighborhood uhaul were super friendly and helpful.
Kari H.Easy drop off.
ROMAN B.Nobody been there at any time
Samuel A.This location was closed when we dropped the Uhaul off so I can't comment on anything other then location site.
CHANDLER S.Neither the U-Haul app nor the website would allow me to associate the rental for electronic check in.
TIMOTHY W.Mac's Liquor was where I picked up & returned the trailer. The owner was very conscientious, friendly and took the time to make sure that I had everything needed for a safe rental experience.
June A.The van had a broken tire sensor (all tires were full, the dash displayed a constant warning) and it is in need of an alignment (wheel was pulling to the right) I received the van with a dirty cargo area with food crumbs and several water bottles present. The cabin had sand and water bottles as well. Needs to be vacuumed out.
Robert Z.The costumer service was amazing. The owner friendly and helpful.
andrea B.Not a si gle thing. The whole process at Mac's was the easiest I have ever had with rental equipment. Easy peasy. 1 2 3
Clyde H.Best service. Quick check out and check in. I called to say we would be late returning the trailer and he was so kind and said get here when you can. Stress relief for sure. Thank you sir for your kindness. I will return to your store and will recommend to everyone!
DEANNa G.EXCELLENT CUSTOMER SERVICE!!
bradley B.Outstanding customer service and extremely friendly and helpful.
BRIAN N.Be open
MALACHI S.I only use Mac for our move needs. He's always above and beyond helpful and takes his care of his customers like family.
LORI D.The merchant tried to accuse me of damage to the uhaul. Then did not check the truck in when I brought it back to them Wednesday
Monekia M.Not helpful at all and charged me another day even though i returned the vehicle on time! I call into uhaul to get it straightened out and it was going to be a 45 minute wait. Uhaul is the worst company to rent from and I will be telling everyone I know.
Joseph C.Hot ass move here in Texas, the AC in the truck was phenomenal!!!! Great customer service from the shop owner!
James S.The gentleman who served me was most friendly and helpful. I would gladly work with him again.
RICHARD J.No trailer lights. No straps. Low tire pressure.
Cullen R.Same as picking it up, check in and check out was an exercise in patience. Overall a good experience.
Denis M.all good
willie B.Didn't give any paperwork
DAVID LEE S.Quick and efficient.
david B.Excellent service. Got me in and out quickly. I highly recommend this location
Walter F.