Comentarios de los clientes para Macomb Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Macomb Storage

Clasificación general:

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SHANNON ELIZABET P.
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Customer service was outstanding! I had to extend three times and they were understanding and supportive! They made my move a bit easier!!!

Kevin K.
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El cliente no dejó un comentario.

PEGGY SUE D.
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Expensive for trip to Marine City and back

MICHAEL PATRICK G.
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El cliente no dejó un comentario.

NORMAN CHARLES R.
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El cliente no dejó un comentario.

GEORGE S.
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El cliente no dejó un comentario.

GLEN RICHARD K.
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El cliente no dejó un comentario.

JAMES JOSEPH M.
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El cliente no dejó un comentario.

JAMES MATTHEW G.
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will use again

ANTHONY WAYNE G.
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Great staff!!!

John P.
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El cliente no dejó un comentario.

KENNETH JAMES G.
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El cliente no dejó un comentario.

Eben S.
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El cliente no dejó un comentario.

DEVON AARON W.
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Very nice, the lady that assisted me with the 9x5 trailer was great couldn't be much of help

PAUL ANTHONY V.
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El cliente no dejó un comentario.

JOHN RAYMOND S.
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El cliente no dejó un comentario.

DAVID WALTER T.
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Make sure the interior of the truck cab is clean.

colleen w. | Overall Experience |
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Staff was always friendly and efficient. Highly recommend.

PATRICK HENRY R.
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Just have one available for I'll be using you again.

Donald S. | Overall Experience |
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Barry was extreemly helpful and kind! I will recommend Macomb storage to anyone looking for storage in the area.

JAMES DOUGLAS D.
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El cliente no dejó un comentario.

Danieljoseph K.
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These folks were very kind and courteous. Would go back for sure...

Asia H.
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Go to a Different Location

Terry W.
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Woman in Office was AWESOME and patient! I would recommend this location to everyone!!!!

Cameron K.
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El cliente no dejó un comentario.

Floyd W.
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El cliente no dejó un comentario.

NICOLE KATHRYN A.
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El cliente no dejó un comentario.

MAXON DAVID D.
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Employee were exceptionally friendly and very helpful. Answered all my questions with a smile.

Duane B.
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Dropped off the rental truck using the uhaul.com/share web site. office was closed. No interaction with anyone.

Richard A.
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Mary was very professional. Pleasant, super helpful and just a great experience. Thanks so much, Mary!

Dwayne D.
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El cliente no dejó un comentario.

MARK ALLEN N.
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El cliente no dejó un comentario.

Paul K.
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El cliente no dejó un comentario.

MARNIE ANN F.
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Great people very helpful

JAKE THOMAS K.
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Everything was great, thank you for your help during our move.

EDWARD STANLEY R.
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Reserved a 4x8 trailer 8 days in advance got there the pick up date and the 4x8 tires were bald and not drivable, I went out and looked at 5x8 and the tires were worse than 4x8. Then the guy there told me I would have to call another place, I asked him if he had the number he said I would have to look it up, I said I'm leaving in 3 hours. I would like a number I could talk to someone about this.

Robert V.
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El cliente no dejó un comentario.

VICKI MARIE R.
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Dash lights, warning lights have a short, so were continually flashing off and on. Sliding door was so rusted that my daughter sprained her wrist trying to close it. Inside was filthy, including cab. Had to clean inside of glass to see when sunny. Power steering doesn't work at low speeds. Brakes whine when depressed. Passenger window crank broken. Lots of vibration at moderate speeds. Also, while my car was parked in their parking lot, someone hit the front of my car white a white vehicle.

GARY G.
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Trailer tire were bald...very little tread.

Jamesellis H.
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Have always had a good experience here!

Lawrence S.
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El cliente no dejó un comentario.

SCOTT CHRISTOPHE N.
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El cliente no dejó un comentario.

Janet M.
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I had excellent service with this U-haul location. I think that the price of miles should be a little cheaper, or maybe offer discount prices at a flat rate until they reach a certain amount of miles. Then charge by the mile after they pass the miles with the flat rate. Other than the price of miles, this U-haul is excellent.

WILLIAM CHARLES W.
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Insure odometer reading out is correct to avoid unnecessary charges.

Drita K.
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El cliente no dejó un comentario.

JULIUSARTHUR F.
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El cliente no dejó un comentario.

Travis C.
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El cliente no dejó un comentario.

Robert B.
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Took a very long time to check out. Tried using the app but it required input from the office person who had a long line. Took almost an hour. Then the drop off procedure was ridiculous. Lots of pictures required and i didn't know that until the van had already been locked up and parked

Barbara C.
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El cliente no dejó un comentario.

PAULIRVEN T.
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Very good service agent extremely helpful and friendly!

CHRISTINA LOUISE W.
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I did have an issue with the windshield. It had been sprayed with some sort of product, I'm assuming it was disinfectant, and it was never cleaned afterwards. This made driving a bit dicey, as it left a cloudy film on the window. Otherwise, the truck was very clean.

JUSTIN JAMES R.
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Staff was wonderful!

Andrew K.
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El cliente no dejó un comentario.

MICHELLE RENEE Z.
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El cliente no dejó un comentario.

PAUL A.
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El cliente no dejó un comentario.

Carrielove W.
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Everything worked out great. The online process and check in was very detailed and repetitive but I understand the necessity. The self photo threw me off a bit (that's just because i don't like share pic with strangers). But again I understand the necessity. Everything was wonderful thank you

MICHAEL WAYNE G.
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El cliente no dejó un comentario.

JOSEPH ROBERT O.
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El cliente no dejó un comentario.

Thomas N.
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Add SiriusXM radio

James W.
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Excellent customer service.

CHRISTINA LOUISE W.
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The truck cab was dirty inside, I wiped down the steering wheel and dash, and the driver's side door. All were quite dirty. Otherwise, the truck was in good condition and good working order. I had originally reserved the truck at a nearer location, Wise Buys at Gratiot and New Haven Rd, they changed my reservation the night before and failed to notify me. This cost me 2 hours of moving time.

nick S.
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El cliente no dejó un comentario.

GLENN GERARD C.
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El cliente no dejó un comentario.

Sarah N.
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It was a very convenient and easy process from the call center to the pick up and dropp off. Thank you so much.

JOEL EDWARD F.
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The inside of the cab of my truck was NOT cleaned. Yuck... But, Marry Lee was great; nice, personable, friendly & takes 'Customer Service' very seriously. I like that ! Thank You, ~JOEL

STUART COFFRON I.
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truck had a low tire light upon pickup.

Syed R.
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mike was very helpful

Michaek E.
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Give discount for one day usage.

PAUL ANTHONY C.
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Great Service

PAUL EDWARD K.
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El cliente no dejó un comentario.

JOHN DAVID S.
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El cliente no dejó un comentario.

KATHRYN MARY D.
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El cliente no dejó un comentario.

SHELIA YVETTE W.
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El cliente no dejó un comentario.

DORWOOD ERNEST B.
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El cliente no dejó un comentario.

Michelle P.
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Have your customer service reps know what they are talking about when advising customers

Richard D.
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Keep your prices reasonable and change out any remaining bias ply tires.

Patricia V.
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It took 40 minutes to leave with the vehicle because the padlock would not open. We had to call customer service and wait several minutes. The van was dirty, had sticky drink holders and a spilled sticky mess on the top of the dashboard. It smelled of stale smoke which was horrible. Upon turn in, the key would not fit into the return slot. I had to call again and was told to leave the key under the driver seat and leave it unlocked. The whole situation was sort of disappointing. The van ran well and met our needs.

JOHN EDWARD P.
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The people at this facility are the absolute best to work with

Cheryl L.
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El cliente no dejó un comentario.

Dawn C.
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El cliente no dejó un comentario.

Paul C.
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El cliente no dejó un comentario.

Brian E.
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El cliente no dejó un comentario.

Felipa S.
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El cliente no dejó un comentario.

Jeremy M.
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El cliente no dejó un comentario.

karen N.
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Not do online cause older people don't get it. Barry was VERY helpful

Fred H.
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No one was there .. did online drop and left

Joseph C.
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El cliente no dejó un comentario.

Stuart I.
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El cliente no dejó un comentario.

Kevin W.
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Had a huge problem checking the back in after pickup. Unsure how but the truck was not checking in by previous person. Truck cargo area was not clean and 1/4 of fuel in truck

Scott B.
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El cliente no dejó un comentario.

David H.
Clasificación:

Verify vehicle key is placed into the correct locker prior to informing notifying customer. If there is a change? Notify customer by phone of change. Do not send text. Have someone physically available in the event that something goes wrong. Dispatch center takes too long to get through to describe your issue.

Jessica K.
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This location always takes great care of me. Ive already told some people about it who took my advice.

Daniel E.
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Your overall non-contact process was ridiculous. The app timed out at the beginning (pickup) of the vehicle. Constantly getting errors when trying to upload pics of the vehicle. I will never utilize Uhaul again.

Theresa R.
Clasificación:

I definitely had a great experience with the uhaul rental the only complaint and it was due to Covid-19 is that I had to do everything on my phone for checking in and checking the truck back, I totally would of rather walked in and spoke with the employee versus trying to deal with the phone and no WiFi. Berry was a great help and went above and beyond as much as he could over the phone. I would definitely recommend to a friend!!! Thank you again Berry for great service!!

Nicole U.
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El cliente no dejó un comentario.

justin H.
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There is nothing to improve! Barry and Mike are both customer service rock stars! They have always taken care of me and the people I have sent to them. A few times now they've gone above and beyond to make my rental experience more convenient for me. I suggest them to everybody I hear say they need a van or truck.

Jeff W.
Clasificación:

Nothing. Exceeded expectations considering with everything going on (COVID).

Khalilah K.
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El cliente no dejó un comentario.

Carol K.
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El cliente no dejó un comentario.

Branden S.
Clasificación:

HORRIBLE customer service. ZERO assistance. I understand we have a pandemic going on but not until i pulled up and saw the sign was i informed i would have to use the app / mobile pick-up. I showed up at the location, the door was locked. The woman inside STARED at me as i knocked on the door. After approx 5 minutes, and equally rude man came to the door and refused to open it. He very half heartedly told me i had to use the app or online. EXTREMELY DISAPPOINTED IN THE LACK OF CUSTOMER SERVICE HERE!!! It makes me NEVER want to rent from U-Haul again.

Jacob S.
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El cliente no dejó un comentario.

Dimitrios V.
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Great experience! I did the online check in I arrived at the location and easy as 5 minutes and off I went. Great as I expected!!

Zach C. | Reservation |
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Some of the best customer service by far. They were willing to work with my promises from out of state from another uhaul location. Only disappointment is how dirty the outdoor units are.

Scott L. | Overall Experience |
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Staff was exceptional with both Uhaul and Storage unit rentals. Great location and would definitely use again

WILLIAM S. | Overall Experience |
Clasificación:

Would use them again

Andrew K. | Overall Experience |
Clasificación:

Na

CONSTANTINE Y. | Overall Experience |
Clasificación:

It was very conveniently located for us and was always well maintained. It was sometimes difficult to get in to to traffic on 23 Mile road but that would be the only complaint.

No se han enviado comentarios para esta ubicación.

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