Difficulty returning the truck. I needed to talk to a person and there was no answer/non working number at the phone number listed at this location. I tried calling the customer service number and was hold for quite awhile. We needed to leave and ended the call. The next morning, I was on hold 2 different times for 45 minutes before I was able to talk to a person. At this point, we had been charged for an extra day. After explaining what happened, we were issued a refund from the extra day.
CLORISSA O.
Customer Reviews for Macisos Truck Repair
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
my experience was HORRIBLE. I reserved a truck 2 times each time Uhaul messed up and did not have my truck ready, We had to drive 40 minutes out of our way to get a truck, they did not explain the process and kept sending texts. Mistake after mistake. they told me there were NO trucks in wenachee, but when we went to our storage facility there were 3 trucks in the parking lot!!! huge waste of time and energy. Terrible service.
Kristeen Mary P.