Customer Reviews for Mac Construction
(U-Haul Neighborhood Dealer)

80 comentarios

44W540 Keslinger Rd   Elburn, IL 60119

(630) 448-5490

Horario

  • Mon–Fri
    9 a. m. - 4 p. m.
  • Sábado
    9 a. m. - 12 p. m.
  • Domingo
    Cerrado
Horario especial
  • 11/27/2022 - 11/30/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(630) 448-5490

44W540 Keslinger Rd
Elburn, IL 60119

Servicios en esta ubicación:

Horario

  • Mon–Fri
    9 a. m. - 4 p. m.
  • Sábado
    9 a. m. - 12 p. m.
  • Domingo
    Cerrado
Horario especial
  • 11/27/2022 - 11/30/2022: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Michelle S. 
Clasificación:
5.0

The little gal came out, made sure it was all hooked up and was overall just a great girl.

Vergean S. 
Clasificación:
5.0

This location has a good assortment of available equipment. I had another nearby dealer, but they never got back to me. This dealer was extremely helpful and got me exactly what I needed same day.

George M. 
Clasificación:
5.0

El cliente no dejó un comentario.

steven G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mitchell S. 
Clasificación:
5.0

El cliente no dejó un comentario.

micheal J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike K. 
Clasificación:
5.0

Smooth transaction very fairly priced

Bill K. 
Clasificación:
5.0

Always a pleasure these folks keep them clean and deliver a solid truck

Tom S. 
Clasificación:
5.0

Great job.

Rob G. 
Clasificación:
5.0

Excellent experience. Great staff. I will be back

Margie K. 
Clasificación:
5.0

Clean and functional truck ready for us and UHaul forgiving of our late return of truck, but the rental booking online/via smartphone experience was not a functional one. All instuctions were clear, but... There were glitches during pick up (UHaul site would not accept my wife's cell number as secondary contact) and at drop off (the UHaul site would not accept my photo of the dashboard, telling me "picture is too old"). People who own Rental Pick Up Location were very helpful over phone at time of pick up. I will use them again.

Robert S. 
Clasificación:
5.0

Very nice trailer Worked great for what I needed..Ali in the Elburn store was great . Thank you again.

scott A. 
Clasificación:
5.0

The staff were friendly, informative and very helpful! It was a very easy and smooth transaction. I really appreciate that at such a stressful time as moving! :)

Kari W. 
Clasificación:
4.0

Hours of operation could be longer & open on Sundays would be ideal. Overall satisfied with reasonable rates & amazing Customer Service!

Brian H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea B. 
Clasificación:
5.0

This is more of a compliment than an opportunity. The lady that helped us was very friendly and made the checkout really easy. Sorry I don't recall her name. Thank you!!

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

brandon Y. 
Clasificación:
1.0

I request the truck 9 to 3 and anybody was there for solution to me , I have to wake almost 11 for somebody attend the phone and give me the key code . Because I don't receive any text either or email .

Anny S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy P. 
Clasificación:
5.0

Ally was of great help and made it super easy! Very great staff

Brad W. 
Clasificación:
5.0

Great experience. I will definitely use them again!

John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian Z. 
Clasificación:
3.0

There was a major issue with our rental, this was the second contract we had to create in the same day in order to actually get a truck for our move, even though we had placed the original order well over a month before we needed the truck. On the day before, we had to find out for ourselves that the original truck was not going to be ready at 8am as we had scheduled it, but 115pm. That was annoying in itself, but when we went to go pick up the truck at 115pm, there was no truck for us, and when they contacted the people who had the truck we were supposed to get, they were told the truck wasn't going to be returned that day, and it didn't matter that we didn't get one then. The people at the original pick up location were very nice, but were unable to find us a truck themselves since the traffic person actually at U-Haul wasn't responding, so we had to find this truck ourselves. Once we got this truck, it worked, but the U-Haul experience itself was awful. If they weren't the cheapest moving truck company by far, I would never use them again!! I guess we can see why they're so cheap...

Rebecca P. 
Clasificación:
5.0

Thank you for your help in all aspects of the renting and returning. Your availability was key to contact you. Especially on a holiday weekend. We are truly grateful for all you did above and beyond.

Heidi A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles M. 
Clasificación:
5.0

24/7 rental rules! Also, these people really stepped up when I told them I left something in the truck after I returned it. They stayed open after hours so I could come pick it up. Thank you!!! I will definitely do business again!!

Daniel M. 
Clasificación:
5.0

6x12 trailer needs a jack as it is too heavy for older person to lift off a ball hitch.

Dan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

Great service. Made the entire process easy.

william W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew H. 
Clasificación:
5.0

They always have the vehicle ready to go. Staff is very professional and courteous

Tom S. 
Clasificación:
5.0

The best thing you could do is keep Alli!!! She is wonderful!! Alli is quick to reply back to any messages or calls. I have rented trucks from this location 4 or 5 times in the last year, every time has been without problems and I walked away pleased after each rental. Keep up the great customer service :)

ROBERT K. 
Clasificación:
5.0

Both of the one that use the internet were good. The 1st one found me a place to pick up the trailer and the 2nd one was very efficant at hook up it me. They were both very please to help me.

LAWRENCE W. 
Clasificación:
5.0

She was very professional and knew her stuff. Very helpful and will tell everyone to use her location.

julio M. 
Clasificación:
4.0

very good customer service. great location for surrounding area. would not hesitate to use this facility again and recommend it to other people. easy in and out.

Stanley P. 
Clasificación:
5.0

El cliente no dejó un comentario.

William G. 
Clasificación:
3.0

El cliente no dejó un comentario.

jason H. 
Clasificación:
5.0

I've been to a lot of uhaul stores! this one is by far the nicest store i've been to. Customer service was awesome! will be back in a week or so for another rental!

jason S. 
Clasificación:
5.0

Easy to reserve, didn't take alot of time at pick up!!! Great all around for the money!!

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYLER B. 
Clasificación:
5.0

Excellent service.

BECKY L. 
Clasificación:
5.0

They always have the vehicle ready, cleaned and sanitized on time. Checkout is fast and

THOMAS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSS D. 
Clasificación:
4.0

El cliente no dejó un comentario.

DEAN W. 
Clasificación:
5.0

Service was “excellent”, I have never had a better experience at a rental agency. It was so easy - the lady helped me hook up the trailer and confirmed the lights were working as well. I will definitely return to this location.

GARY S. 
Clasificación:
5.0

The service at this location was OUTSTANDING! We had a slight problem with the scheduling online. Chuck came to our rescue and was able to solve it very quickly! The staff was very helpful and knowledgeable when we arrived.

AUTUMN H. 
Clasificación:
3.0

El cliente no dejó un comentario.

pete D. 
Clasificación:
5.0

I felt that the transmission on the truck seem to need some maintenance it was rough in changing gears.

TIMOTHY P. 
Clasificación:
5.0

This was the fastest check-in and trailer pickup I have ever had. Excellent service! Thanks !

BRUCE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEONARD D. 
Clasificación:
5.0

cheerful, friendly, pleasant

GAIL R. 
Clasificación:
5.0

Just trat them as you did us and they too oo will make recommendations.

WILLIAM C. 
Clasificación:
5.0

Very friendly, on time and convenient! Will use them in the future for sure!!

SCOTT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWIN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua S. 
Clasificación:
4.0

Your online site was horrible. Keep telling me trailer not available in my area. No apparent way to expand my search. Had to call 800 number and found a trailer less than 10 miles away. Your phone representative was horrible. Had to beg her to find me a trailer.

J G. 
Clasificación:
5.0

Very friendly. Very accomadating for our needs.

BELA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt W. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
4.0

More supplies such as tape and boxes.

LAWRENCE V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ethan W. 
Clasificación:
5.0

Alli was great!! She was super helpful, professional and very responsive to messages and questions! She made the entire process seamless and very easy. Alli did a great job!

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicolas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken D. 
Clasificación:
1.0

nobody was there and nobody answered the phone number provided

JAMES W. 
Clasificación:
5.0

Excelente

NAIL M. 
Clasificación:
5.0

Nothing, everything went very smoothly.

JEFFREY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheila B. 
Clasificación:
5.0

Very easy pickup and drop off. This was honestly the easiest uhaul order i have ever done.

Charles M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
5.0

Can't think of anything?

JAMES H. 
Clasificación:
4.0

El cliente no dejó un comentario.

MATTHEW B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard T. 
No se han enviado comentarios para esta ubicación.

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