Customer Reviews for MNH Rentals
(U-Haul Neighborhood Dealer)

937 reviews

7367 Southmoor Dr   Fountain, CO 80817

(719) 425-2089

Office Hours

  • Mon-Tue: 8 am–5 pm
  • Wed: 8 am–12 pm
  • Thur-Fri: 8 am–5 pm
  • Sat: 8 am–4 pm
  • Sun: 8 am–11 am
Special Operating Hours
  • 4/25/2024: Closed
  • 4/29/2024: Closed
  • 4/30/2024: Closed
  • 5/1/2024: Closed

Services at this Location:

Contact Us

(719) 425-2089

7367 Southmoor Dr
Fountain, CO 80817

Services at this Location:

Office Hours

  • Mon-Tue: 8 am–5 pm
  • Wed: 8 am–12 pm
  • Thur-Fri: 8 am–5 pm
  • Sat: 8 am–4 pm
  • Sun: 8 am–11 am
Special Operating Hours
  • 4/25/2024: Closed
  • 4/29/2024: Closed
  • 4/30/2024: Closed
  • 5/1/2024: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Brandon Shores 
Rating:
5.0

Customer did not leave a comment.

Brett Lobello 
Rating:
5.0

Great location! Nice people that run this location.

Vincent Voss 
Rating:
5.0

They had great customer service helped out with getting the trailer hooked up. And disconnected definitely would recommend going though this store again.

Chase Waters 
Rating:
5.0

Customer did not leave a comment.

Samantha LAWSON 
Rating:
5.0

Very friendly, helpful, great service.

Kenneth hill 
Rating:
5.0

Customer did not leave a comment.

Philip Decoster 
Rating:
4.0

They were very helpful.

DAVID AHENKORA 
Rating:
5.0

Customer did not leave a comment.

Felice Criscione 
Rating:
5.0

Customer did not leave a comment.

Nicholas Tessitore 
Rating:
5.0

Customer did not leave a comment.

Tommy Caldwell 
Rating:
5.0

Awesome customer service love there personality!!

Chris Noller 
Rating:
5.0

Customer did not leave a comment.

Jordan Lacy 
Rating:
5.0

Customer did not leave a comment.

Kelly Russell 
Rating:
3.0

Please ensure all windows, mirrors and operator items are fully working. The previous rental I got the drivers windows was off the track and could not be used and this rental the passenger's side mirror could not be adjusted leaving me only able to see the box of the truck ob the passengers side. Also the U-Haul app needs to be fixed so it is working as it should so cusotmers do not end up having to call in cause of freeze ups and reloads or the website taking forever to move to next page.

RUSSELL DOWNS 
Rating:
5.0

Customer did not leave a comment.

Vincent Voss 
Rating:
5.0

Customer did not leave a comment.

Tommy Caldwell 
Rating:
3.0

The truck smelled of cigarette smoke when we first entered the car and started driving. There was a tree air freshener hung off the steering wheel to combat this. The truck had a hard time changing gears and the transmission is probably on the way out. Not about the location specifically but I had difficulties with the app and the online website when picking up and dropping off my truck. I had to call customer service both times. Customer service was very helpful.

Elizabeth Merritt Nosker 
Rating:
5.0

Customer did not leave a comment.

juan guerreo 
Rating:
5.0

Customer did not leave a comment.

Kit Connally 
Rating:
3.0

Be more polite, don't have a attitude, greet the customer especially when they are talking to you.

Steven Holmes 
Rating:
5.0

Customer did not leave a comment.

Laura Lancaster 
Rating:
5.0

Customer did not leave a comment.

Carla Belk 
Rating:
2.0

The woman there is pretty rude and started with an attitude but talking with her coworker she seems like a decent person. The other representative is professional and helped me for the rental

Andres Hernandez 
Rating:
5.0

Customer did not leave a comment.

James Gilbert 
Rating:
4.0

I would suggest better instructions on how to open the box to obtain the key but other than that I had no major issues in renting, picking up or dropping off the vehicle.

RUSSELL DOWNS 
Rating:
5.0

Customer did not leave a comment.

Joseph Cambria 
Rating:
4.0

Customer did not leave a comment.

Jeremy Acosta 
Rating:
5.0

It was an incredible experience and I will be back when I need to get U-Haul equipment. Thank you!

Timothy Hutchins 
Rating:
5.0

Customer did not leave a comment.

Virginia montiveros 
Rating:
5.0

I would highly recommend MNH rentals for your Uhaul experience! Nina was courteous, helpful, and they even let me get my truck a little early to assist my needs. Respectful and friendly!

Amanda Davis 
Rating:
4.0

Customer did not leave a comment.

walter cruz 
Rating:
5.0

Nothing! You are wicked awesome!

La'Kamaro Johnson 
Rating:
5.0

I have used this location many times, they are great and very quick and hospitable

Kevin Kirkland 
Rating:
5.0

Customer did not leave a comment.

Anthony Guerra 
Rating:
5.0

Customer did not leave a comment.

JOSHUA REID 
Rating:
5.0

Nothing! Keep doing what you do! I love talking too them because they can relate to military life, and being parents. Anyone who says otherwise are morons. Thank you!

La'Kamaro Johnson 
Rating:
5.0

Customer did not leave a comment.

Ken Kleine 
Rating:
5.0

Rep was friendly, patient, and helpful. My recommendation is to just continue to do a great job.

Aryll Kowallis 
Rating:
5.0

Vehicle drove great, was super clean and well maintained. Staff was very friendly and helpful. Would definitely recommend.

Amanda Illes 
Rating:
4.0

Customer did not leave a comment.

Kayleigh Fuller 
Rating:
5.0

Very helpful. They helped me with the load and unload of the equipment.

John Mostajo 
Rating:
5.0

Customer did not leave a comment.

Wendy Hite 
Rating:
1.0

Customer did not leave a comment.

Tiffany Varoz 
Rating:
3.0

Customer did not leave a comment.

Schuiler dosdall 
Rating:
2.0

Actually charge the charges one time as the customer requested and not added a charge then taking more money than originally what was due…even after asking fir a phone call to get the a final price the next day. It’s a complete scam to do such a thing to customers without a phone call or permission I never gave permission for this transaction.

Danella Sneed 
Rating:
3.0

Was not given 1st month rental discount I had on any of the uboxes for either contract - was not reimbursed the insurance fee on box we did not even use. Windows of delivery and pick up were sent and then immediately after another different timeframe was sent. Not a very noteworthy system. Not very happy with overcharges.

Carolyn Erchinger 
Rating:
5.0

Nothing! They were amazing!

Cassy Swailes 
Rating:
5.0

Customer did not leave a comment.

Rene Reyes 
Rating:
5.0

4th time renting from this location. Great customer service and equipment is always ready to go in great shape.

William Stenger 
Rating:
5.0

the entire process was outstanding!

Pat Manna 
Rating:
5.0

Customer did not leave a comment.

George Keairnes 
Rating:
5.0

The vehicle was clean and maintained...except for the interior of the windshield. Please ensure the inside of the windshield is clean.

James Aragon 
Rating:
5.0

Fast friendly and professional

Shawn Cannon 
Rating:
5.0

Friendly., efficient so very helpful when our lodging location suddenly changed last minute. Thank you very much for them!!

Annette McCarthy 
Rating:
5.0

Great service, fast and easy! Exactly the way it should be.

TERRIE ELWOOD 
Rating:
1.0

Not take pictures of customers with your cell phone. Try not to curse up a storm when something isn’t going right when customers are present. The office is very rundown. I would consider doing upgrades. Not a very welcoming atmosphere.

Amber Highsmith 
Rating:
5.0

Customer did not leave a comment.

Jonathan Johnson 
Rating:
5.0

Great customer service! Been here 3 times and each time they're great to me.

Dakota Shuemake 
Rating:
5.0

Nothing

Monica Martin 
Rating:
5.0

Customer did not leave a comment.

Charles Chatmon 
Rating:
4.0

The people were very nice and friendly.

Jennifer Bonestroo 
Rating:
5.0

Efficient check in, equipment was in good shape, easy return. Absolutely the way it should be every time!

Terrie Elwood 
Rating:
3.0

The truck share 24/7 is a great thought however the additional contacts are ridiculous. I had to do three because I am military stationed in Colorado with a Florida Id. The thought that people would answer their phones outside of business hours need to be rethought. My pick up was at 7am on a Sunday and I didn’t even get through the contacts until after 8am. It took a whole hour to get through the contacts. This aspect of the program should be eliminated. You already have my info and my card on file. I know that these comment more than likely go way side however if someone actually cares they should bring this up to their leadership. Just as I was typing forget it I’ll go to go to another company to the agent she said your approved. I will not use this program again unless this is removed. Otherwise great program!

Stefan Tipton 
Rating:
5.0

Keep up the good work

WILLIE MITCHELL 
Rating:
5.0

Customer did not leave a comment.

Mark Curtice 
Rating:
5.0

I rented a U-Haul from my local location and I had a wonderful experience I had a question about a charge on my account and they were kind enough to explain what the charge was for and it was a misunderstanding on my behalf they were kind enough to walk me through to show me the details.

CHRISTOPHER PATTERSON 
Rating:
5.0

Customer did not leave a comment.

James Chapman 
Rating:
5.0

Customer did not leave a comment.

Devin Moore 
Rating:
5.0

Very friendly and helpful

Vicky Gonzales Ramirez 
Rating:
5.0

Easy pickup and drop-off with the app.

YESHIRA RIVERA 
Rating:
5.0

I need my receipt ASAP!

Mike Maldonado 
Rating:
5.0

Customer did not leave a comment.

John Milan 
Rating:
3.0

The gentleman that hooked up the trailer and checked it out with me was AWESOME, and when I've dealt with him on other rentals, he was also awesome, the female, not so much...

Paul Bihler 
Rating:
5.0

Same as above. Clean and easy process. Very satisfied

Tim Roberts 
Rating:
5.0

Customer did not leave a comment.

Faafetai Tapasa 
Rating:
5.0

This is the only location I will rent a U-Haul from now day!! Great people, clean trucks and over all great experience!

Jay Sievert 
Rating:
5.0

I highly recommend MNH Rentals to anyone needing Uhaul equipment. I am a repeat customer at this location and they are always great to work with.

Charles Vernier 
Rating:
4.0

Customer did not leave a comment.

Christopher Miller 
Rating:
5.0

Customer did not leave a comment.

LARRY JENSEN 
Rating:
5.0

Great Service!

Daniel Kshywonis 
Rating:
5.0

Customer did not leave a comment.

Jesse Perez 
Rating:
5.0

Customer did not leave a comment.

Horatio Taveau 
Rating:
5.0

Customer did not leave a comment.

Laura Porter 
Rating:
5.0

Very friendly and got me into my rental quick and turn in was quick

Ryan Utsler 
Rating:
5.0

It was such an easy process. The guy was very down to earth. I will be using them again.

Kelly Miles 
Rating:
5.0

Customer did not leave a comment.

Esther Newsom 
Rating:
3.0

Customer did not leave a comment.

Phillip Hollifield 
Rating:
5.0

Customer did not leave a comment.

Estevan Gonzales 
Rating:
5.0

Customer did not leave a comment.

Ruth Lee 
Rating:
5.0

N/A

MICHAEL HALL 
Rating:
5.0

Very professional and prompt service. Everything was ready to go when I arrived. The pick up and drop off process was easy and quick and very thorough. I would recommend this location to anyone.

Gunter Ainsworth 
Rating:
5.0

Customer did not leave a comment.

david kemler 
Rating:
5.0

Customer did not leave a comment.

Horatio Taveau 
Rating:
4.0

Customer did not leave a comment.

Timothy Evans 
Rating:
1.0

Rude service, dirty equipment. Send uhaul customers elsewhere.

Caleb Mccoy 
Rating:
5.0

Customer did not leave a comment.

Jennifer Moore 
Rating:
5.0

Customer did not leave a comment.

Jennifer Daub 
Rating:
5.0

no comment

BOBBY BROWNING 
Rating:
5.0

Customer did not leave a comment.

Edward Glorioso 
No reviews have been submitted for this location.

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