Customer Reviews for MD Brigham Enterprises LLC
(U-Haul Neighborhood Dealer)

55 comentarios

5758 Park Vista Cir Ste 220   Keller, TX 76244

(817) 993-6000

Horario de oficina

  • Mon-Fri: 9 am–6 pm
  • Sat-Sun: Closed
Horario especial
  • 11/4/2024: 9:00 a. m. - 5:00 p. m.
  • 11/5/2024: 9:00 a. m. - 5:00 p. m.
  • 11/6/2024: 9:00 a. m. - 5:00 p. m.
  • 11/7/2024: 9:00 a. m. - 5:00 p. m.
  • 11/8/2024: cerrado
  • 11/11/2024: 9:00 a. m. - 5:00 p. m.
  • 11/12/2024: 9:00 a. m. - 5:00 p. m.
  • 11/13/2024: 9:00 a. m. - 5:00 p. m.
  • 11/14/2024: 9:00 a. m. - 5:00 p. m.
  • 11/15/2024: cerrado
  • 11/18/2024: 9:00 a. m. - 5:00 p. m.
  • 11/19/2024: 9:00 a. m. - 5:00 p. m.
  • 11/20/2024: 9:00 a. m. - 5:00 p. m.
  • 11/21/2024: 9:00 a. m. - 5:00 p. m.
  • 11/22/2024: cerrado
  • 11/25/2024: 9:00 a. m. - 5:00 p. m.
  • 11/26/2024: 9:00 a. m. - 5:00 p. m.
  • 11/27/2024: 9:00 a. m. - 5:00 p. m.
  • 11/28/2024: 9:00 a. m. - 5:00 p. m.
  • 11/29/2024: cerrado

Mostrar todos los horarios

Servicios en esta ubicación:

Contáctanos

(817) 993-6000

5758 Park Vista Cir Ste 220
Keller, TX 76244

Servicios en esta ubicación:

Horario de oficina

  • Mon-Fri: 9 am–6 pm
  • Sat-Sun: Closed
Horario especial
  • 11/4/2024: 9:00 a. m. - 5:00 p. m.
  • 11/5/2024: 9:00 a. m. - 5:00 p. m.
  • 11/6/2024: 9:00 a. m. - 5:00 p. m.
  • 11/7/2024: 9:00 a. m. - 5:00 p. m.
  • 11/8/2024: cerrado
  • 11/11/2024: 9:00 a. m. - 5:00 p. m.
  • 11/12/2024: 9:00 a. m. - 5:00 p. m.
  • 11/13/2024: 9:00 a. m. - 5:00 p. m.
  • 11/14/2024: 9:00 a. m. - 5:00 p. m.
  • 11/15/2024: cerrado
  • 11/18/2024: 9:00 a. m. - 5:00 p. m.
  • 11/19/2024: 9:00 a. m. - 5:00 p. m.
  • 11/20/2024: 9:00 a. m. - 5:00 p. m.
  • 11/21/2024: 9:00 a. m. - 5:00 p. m.
  • 11/22/2024: cerrado
  • 11/25/2024: 9:00 a. m. - 5:00 p. m.
  • 11/26/2024: 9:00 a. m. - 5:00 p. m.
  • 11/27/2024: 9:00 a. m. - 5:00 p. m.
  • 11/28/2024: 9:00 a. m. - 5:00 p. m.
  • 11/29/2024: cerrado

Mostrar todos los horarios

  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Family business and proud of it. Late night on a Sunday and weee able to take back my rental with a smile, which was great to see after a long day of moving my mother from Houston to Fort Worth in one day.

WILLIAM C 
Clasificación:
3.0

I paid for an appliance dolly that we really needed but it wasn't included when we picked up the truck. That's my only complaint.

Jennifer W 
Clasificación:
5.0

El cliente no dejó un comentario.

Atif S 
Clasificación:
4.0

N/C

Brian T 
Clasificación:
5.0

Gracias

Moussa M 
Clasificación:
1.0

When I arrived at 4:30PM on a weekday there was no one at the business. The business is in a poorly selected area where parking trailers especially larger trailers can be very challenging due to the number of other vehicles. It is also either a dead end or other cars blocking the end of the parking lot. The phone number that U-Haul provide on the contract is also a non working number. Horrible experience

SHAHRYAR D 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL A 
Clasificación:
5.0

I love this location. No super long lines and the app process made everything pretty simple.

Marco R 
Clasificación:
3.0

El cliente no dejó un comentario.

Matthew m 
Clasificación:
3.0

The couple working at this U-Haul location are fantastic! Helpful, professional and extremely friendly. Thanks for the warm send-off!

kevin l 
Clasificación:
5.0

Excelente 👌 servicio

Adalberto S 
Clasificación:
5.0

Great place to get our trailer. Very pleased!

Michael S 
Clasificación:
4.0

El cliente no dejó un comentario.

Ram H 
Clasificación:
5.0

There is nothing to improve. The owners went above and beyond to help me in a pinch. When a national moving company didn't take all of the items from our home as they were contracted to do, owners Mr. Marcus and Mrs. Daphne, got me into a truck and Mr. Marcus drove the truck to the residence, helped me load up the items the moving company didn't get onto their truck the day prior. Mr. Marcus and I got all of the overflow items onto the uhaul and a Big Green Egg grill from the back patio just in enough time before the new homeowners arrived for their walk through. If it weren't for their help, all of my husband's office equipment, the grill and other important and expensive items would have become the new owners property. If I could give them a rating of 1000% Satisfaction, I most certainly would. My husband and I are so grateful to you both for helping us. Thank God for you both. If you need a uhaul, look no further.

Monicia W 
Clasificación:
5.0

Everything was perfect. Fast and easy pick up and return. Excellent customer service

Jesse O 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua M 
Clasificación:
5.0

Very friendly and helpful. Pleasant experience

Walter W 
Clasificación:
4.0

I picked up the truck on the weekend, when the location is closed, and had to use the app to do self-pickup. There is nothing wrong with this location, everything was well organized and well instructed. It was just that my cell phone signal (T-Mobile) did not send in appropriate location to start the pickup process. Once I switched to AT&T, everything went smoothly.

Trung P 
Clasificación:
5.0

I've rented several times from MD Brigham Enterprises and have been awesome to work with and super helpful with everything. They took a lot of the pain out of moving.

Daniel K 
Clasificación:
5.0

El cliente no dejó un comentario.

DJ P 
Clasificación:
5.0

Daphne was wonderful! Absolutely would go back here.

John W 
Clasificación:
3.0

The lady who I made the reservation with was very nice, helpful and thankful for the business snd that is the primary reason why I would recommend. The truck wasn't very clean, gas not sll the way full

STEVEN R 
Clasificación:
3.0

Hard to find, congested parking lot made it difficult to return, staff was extremely friendly and helpful

David L 
Clasificación:
5.0

El cliente no dejó un comentario.

AJ M 
Clasificación:
4.0

Very good customer service.

Ron P 
Clasificación:
3.0

El cliente no dejó un comentario.

Karl R 
Clasificación:
4.0

What makes this a good place to rent from is the service. Daphne was very kind and helpful. Went out of her way to help me and make it a pleasant experience.

DAVID M 
Clasificación:
5.0

El cliente no dejó un comentario.

Vic H 
Clasificación:
1.0

Keep agreement have equipment requested have a clean truck have it where customer was told it would be or call customer and explain where it was changed to be picked up and not send me to 2 different locations on 2 different sides of town

Patti S 
Clasificación:
5.0

Great experience thanks again! Will be doing business again in the near future!

TeDarian J 
Clasificación:
5.0

El cliente no dejó un comentario.

Ross V 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris P 
Clasificación:
5.0

Everything went smooth quick and easy

Dirk H 
Clasificación:
5.0

The team worked with me to fit my schedule.

Jan U 
Clasificación:
5.0

We received the best customer service! Would highly recommend this location. It's family owned and really took great care of us.

Alicia H 
Clasificación:
5.0

El cliente no dejó un comentario.

KENETRIA S 
Clasificación:
4.0

Overall the service was good from this location. The only thing I am not satisfied with is it is difficult to get a hold of them by phone, and the day we turned the vehicle in (Friday), it showed they were open until 6 p.m. and when we arrived at 5:20 p.m., they were already closed. As a result, we had to use the Mobile App for the return, which in itself was a bit of a pain, but we figured it out, and the transaction went smoothly. All and all it was a good experience.

Pamela S 
Clasificación:
5.0

Excellent customer service !

Christin J 
Clasificación:
4.0

Very good customer service!

Walter R 
Clasificación:
4.0

El cliente no dejó un comentario.

Jodi S 
Clasificación:
5.0

El cliente no dejó un comentario.

Jameek F 
Clasificación:
3.0

Don't charge me for after hours fees if I have 24 hrs and get it there by the time it should be there, it's not my fault no one is there. I shouldn't be charged a bunch for no reason.

TONNIE E 
Clasificación:
5.0

I have absolutely nothing but great things to say about this uhaul location!we reserved a truck at a different location and from the get go it was a big hassle. I called this location and she not only helped us but cancelled the previous reservation. This is a family run location and even when we had a miscommunication they were friendly and solved the problem . We were even late bringing the truck back and they were so understanding and accommodating! Great customer service still exists! Thank you Daphne Monica and Daphnes husband! Very nice location!

Christopher M 
Clasificación:
5.0

very nice person

JOSE Z 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick M 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha C 
Clasificación:
5.0

Great people to do business with. I would recommend

Jeff W 
Clasificación:
5.0

The ladies were quick about getting stuff together and very friendly !

Martha C 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff C 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve D 
Clasificación:
5.0

El cliente no dejó un comentario.

Fawad A 
Clasificación:
5.0

Daphne and Marcus were wonderful to work with! This is the place to rent your uhaul from; for sure! We'll be back again when the need arises.

Jonthan l 
Clasificación:
5.0

Could not have asked for a better experience. Everything went very smooth. This location is run by wonderful people that treat you like family. Will definitely rent from here in the future.

Stephen F 
Clasificación:
5.0

For being my first time i have some question on how renting a truck goes. I spoke to Daphne and she was great helping every step of the way. Customer service was 10/10. And truck was very clean. Everything was very easy with Daphne's help.

Yancy J 
Clasificación:
2.0

The couple that runs this place is very friendly. However, they left around 5pm instead of their advertised 6pm because they didn't think anyone else was coming for the day. We didn't receive the codes we needed when we made our appointment online. We had to call them and wait for them to come back to assist us. They had to call someone else to figure out why we hadn't received lock box codes when we signed up. We rented a truck for 4 hours and due to them leaving early and the online errors…we didn't get to drive off the lot until almost 40 minutes after our reservation started, cutting into our 4 hour time slot. Luckily, I took photos of the gas tank before we left and of us dropping off the keys when we arrived back, over an hour before our 4 hour time period. Because they charged us for late drop off and $30 for gas. If we hadn't had those photos we would not have gotten our money back. They did correct the errors and again were super friendly…but I won't be using this location again.

Sergio A 
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