I feel like the overall rental costs were too high and not properly presented up front. Nice vehicles and service though.
JEFFREY J.
Customer Reviews for Lutz Hardware
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Pick up time. Too many people picking up on Saturday at the same time. Didn't get my truck for 30 minutes.
Loretta I.This experience was excellent precisely because it did not involve dealing with Uhaul.
Anne-Claire M.Lutz Hardware U-haul is exceptional, staffs are professional and treat customers with care. I keep coming back time after time.
HA L.Not a thing. Keep doing what you're doing!
jim W.Great people to work with.
KATHLEEN P.Everything went fine. No changes needed.
JAMES BENJAMIN C.No suggestions. They provide excellent service and equipment.
JOSEPH J.None always amazing at lutz
JESSE B.Absolutely nothing, excellent customer service. We love Lutz hardware and its staff I recommend them to anyone looking for a U-Haul rental or for their hardware needs.
SUZANNE D.Great location, relevant and helpful information.
CASSONDRA R.Great & helpful staff at Lutz!!
Dr. Jacob H.Lutz Hardware in Camas WA is the BEST. Good, clean vehicle that got the job done. Good selection of vehicle sizes. Gracias.
BRANDON GUY R.They worked with me on the rate to make it more affordable for my situation.
Missy S.A warning light read: Change motor oil soon.
Nolan N.The works were very kind and worked very hard! I would use them in the future.
Chad B.I've used Lutz Hardware to rent the U Haul trucks on several occasions and have always received outstanding service and and the equipment has always been 1st rate. I highly recommend them to anyone looking to rent a truck.
richard F.Very friendly staff at Lutz Hardware!
STACIE W.parking lot very small
CRYSTAL MAYOLA W.Excellent customer service. Fast, thorough, friendly and helpful.
JAMES DAYTON M.Extremely quick and efficient service. I'll definitely Come back to Lutz Hardware next time I need to rent a truck.
JAY M.Great people.Always fast and easy.
KEVIN W L.Nothing to improve. Lutz Hardware is the best.
David F.I was charged twice. One of the charges need to be removed from my credit card
Kristina D.Very professional.
lex P.The best!!!
RONDA C.I have rent it from these folks for years they always are exceptional
CHERRI W.The right front corner cap was leaking ( it was raining) and soaked the mattress I was moving. Maybe check for leaks?
AARON A.WOW! Maybe offer hot coffee in the parking lot? Just kidding!! :-) Excellent customer service and everything worked well and was well maintained. I will definitely recommend your location to anyone else looking for U-Haul rentals in the area. Thank you for the great customer service!!!
RICHARD C.For me, the customer service was great and the truck was ready to go. You guys did an awesome job. Overall great experience, thank you.
DOMINIC G.This vehicle has quite a bit of play in the steering wheel.
STEVEN DEAN D.The owner Arron and his staff Zach. We'ntbabove and beyond with making this rental experience a success!! I'll definitely use Lutz hardware again and I'll be recommending them to my friends too!!
Hal D.Very friendly and quick pick up and drop off.
eric F.It's was perfect.
Eric C.app only allowed 1 photo to be attached during renting of equip, so not all dirty locatiosn could be recorded. This is in contrast to the return proxcess where the app requires two photos be taken to document cleanliness. The cargo area mat was dirty when I picked up the van, but I could noyt add a photo of that area due to app limitation to 1 pic.
Graham H.The guys at Lutz hardware are great and everytime i've needed a truck they treat me right. Always a good experience.
JONATHAN W.Great experience! Friendly, efficient. Definately recommend!
Darius A.Awesome customer service.
sarah K.Nothing, excellent service.
PETER H.Lutz does a great job with customer service.
Frank L.Great company
Linda D.Super friendly staff that treat me with respect while while working fast to get me checked in so I can move forward with my day. They did all the work to put the trailer on my vehicle and then take it off again when I returned.
Shawnette D.Friendly staff - quick turn time.
Marjie V.Lutz Hardware was terrific. Great customer service. But that's what you can expect from a third generation business, started in 1950.
PHILIP B.Best experience renting a truck with U Haul ever, very courteous, quick and efficient in the transaction , would highly recommend.
RICHARD F.Nothing that I know of.
PHILIP B.Lutz is amazing!!!
MATTHEW B.Everyone was very attentive and gave excellent service. I'll rent from them again. ¡Los recomiendo!
Lezlee G.This was the best customer service and friendliest owner. He clearly loves his job and loves life! It was a highlight of our day.
ROSS LYLE C.Riley was super helpful! Very easy to make a reservation and I even changed the time of pick up! Great place and service.
Roni D.Aaron was fabulous to work with and it was so easy to call and make the reservation. And picking up the truck was so effortless. The whole experience was seamless! We will rent there again!!
JORDAN DELAYNE H.Friendly helpful staff. Great customer service!
Anatoly M.The crew at Lutz Hardware in Camas, WA were efficient, sincere and prifessional
Linda I.Exceptional customer service! Courteous and professional. Cargo van was just what we needed. Clean and in excellent condition. Back-up camera was an unexpected bonus. Lutz Hardware and Aaron are the best!
ROBERT E.The truck was very clean although there was someone else's garbage behind the seats - half a dozen empty plastic water bottles and some cardboard. No big deal.
jennifer B.