Customer Reviews for Lutz Hardware
(U-Haul Neighborhood Dealer)

1,196 comentarios

505 NE 4th Ave   Camas, WA 98607

(360) 834-9347

Horario

  • Mon–Sat
    8 a. m. - 5:30 p. m.
  • Domingo
    9 a. m. - 5:30 p. m.

Servicios en esta ubicación:

Contáctanos

(360) 834-9347

505 NE 4th Ave
Camas, WA 98607

Servicios en esta ubicación:

Horario

  • Mon–Sat
    8 a. m. - 5:30 p. m.
  • Domingo
    9 a. m. - 5:30 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Julie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

douglas B. 
Clasificación:
5.0

The website process for pick up

Lafitaga S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt B. 
Clasificación:
5.0

This was a short move across town. However, the floor bed of the enclosed truck contained standing water. The mattress, boxes and rolled rugs couldn't be placed anywhere on the floor.

Tionie L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy H. 
Clasificación:
5.0

Very easy. Friendly staff. Good experience all around. Will most definitely use again and recommend to others. Dallas was amazing.

Natasha T. 
Clasificación:
5.0

El cliente no dejó un comentario.

mik M. 
Clasificación:
5.0

I love how uhaul is so convenient to my apt and located in a hardware store which makes it easy for me to pick up different things I need. The owner and the employees are very helpful, personable and provide such wonderful customer service. Now I know where to go when I need a host of things. Thanks, Nela

Nela N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel B. 
Clasificación:
5.0

The owner Erin assisted me with booking up the trailer, and walked me through the whole process.. very professional outfit I'd definitely use them again!!

Hal D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cherany S. 
Clasificación:
5.0

The Lutz location continues to be my #1 spot for business and personal uhaul rentals. The team is always extremely personable, helpful, and provides top level service.

RICHARD R. 
Clasificación:
5.0

Your (UHaul) fuel estimates for refilling after use were not accurate. It's a great idea but unfortunately we spent more than we had to to refill the tank from previous. We put three gallons less in the tank than recommended but fortunately we caught it in time. The gauge was pegged out and beyond original setting. I don't think much more gas could have been put in the tank but it still cost us a lot. Unfortunate for the next person who has to figure it out.

John B. 
Clasificación:
5.0

Lutz is the best. Always friendly and helpful

mike M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kezia R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN W. 
Clasificación:
5.0

No improvement needed. The people were very friendly and when we realized the truck my daughter rented online for me was to small and they very quickly got me into a truck that would be the right fit for my needs. One thing I did notice is with a computer right in front of them most of their work is having to be entered into a phone which is a little more time consuming due to the phones being so much smaller than the computer screen.

Cheryle O. 
Clasificación:
5.0

Great job on the service and support!

Kevin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale W. 
Clasificación:
5.0

We so appreciate Aaron and his team at Lutz hardware everyone his helpful and they go the extra mile to help with getting the right u-haul.

jacque S. 
Clasificación:
5.0

Easy pick up process, friendly staff. Trucks are well maintained and pretty clean!

Kim R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ingrid R. 
Clasificación:
5.0

El cliente no dejó un comentario.

twanna C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH M. 
Clasificación:
5.0

Excellent service from Zach. Great attention to the customer! Zach was super helpful to the customer before me who needed a truck to evacuate her home from the wildfires north of Camas, WA. Got her on the way quickly without skipping or missing anything. Highly recommended.

Kevin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jill H. 
Clasificación:
5.0

Awesome people at Lutz hardware'! Support of local small businesses!

Don G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia G. 
Clasificación:
5.0

Great friendly service

Rudolph M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

larry P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy P. 
Clasificación:
5.0

Friendly people. parking available and great equipment.

anthony R. 
Clasificación:
5.0

El cliente no dejó un comentario.

william B. 
Clasificación:
5.0

Great customer service as always

Timothy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leo P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harry B. 
Clasificación:
5.0

Every time we've used this location they've been organized and friendly. Highly recommend.

Mischa D. 
Clasificación:
5.0

Friendly staff and got me on my way in <10 minutes. Return was even faster. Great location.

Maylon C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leo P. 
Clasificación:
5.0

.......

Harry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS E. 
Clasificación:
5.0

Lutz Hardware is a fantastic business and treats everyone like family! Cannot beat the customer service

Amy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse G. 
Clasificación:
5.0

The UHaul system was REALLY slow so the check out and check in process was longer than it had to be.

JOAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL N. 
Clasificación:
5.0

Very nice guys and helpful!!

Sergio M. 
Clasificación:
5.0

I rent from this location frequently and have always found them helpful, friendly and professional. Very happy.

Joseph J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harry B. 
Clasificación:
5.0

Very accommodating staff.

Kristofer C. 
Clasificación:
5.0

Nothing at all. Great experience!!

Michael F. 
Clasificación:
5.0

Servicio al cliente de excelencia.

michele R. 
Clasificación:
5.0

Best experience ever at this place!

Jamie H. 
Clasificación:
5.0

Lutz hardware and the guy who helped me must be the friendliest and kindest people in the USA. Very positive and like going back in time with small town feel. Switched the size of truck for me on short notice, loaned me a drill, amazing service. 

Tim K. 
Clasificación:
5.0

Great service!

Erik W. 
Clasificación:
5.0

Great service, very friendly people.

Kathy H. 
Clasificación:
5.0

Truly excellent service by Lutz. Best I've experienced. Knowledgable, personable.

LAWRENCE ERVIN W. 
Clasificación:
5.0

Great people, made drop off effortless.

Jan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurie B. 
Clasificación:
5.0

Attentive and friendly service. Reached out to me prior to pickup, to confirm my order and advise on best practices for pickup. Let me know that I could keep truck until 8:30am the next day if needed and gave me great detail on after hours drop off. One of the best experiences I've had and would recommend this location.

MIGUEL C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Asaba M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Candace M. 
Clasificación:
5.0

Always a pleasure doing business with Lutz!

Brent R. 
Clasificación:
5.0

El cliente no dejó un comentario.

frances E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Casi J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lily S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig S. 
Clasificación:
5.0

The staff at Lutz Hardware is the most professional in the area. They always provide excellent customer service.

Juan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Miles R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcus F. 
Clasificación:
4.0

El cliente no dejó un comentario.

mark C. 
Clasificación:
5.0

The man helping me was very nice and super helpful. He was also very funny and made the experience easy and stress free!

Jordan K. 
Clasificación:
5.0

They go above and beyond at Lutz hardware. The customer service is top notch, they are friendly, expedient and wonderfully helpful. I will always choose Lutz to rent from.

KACIE J. 
Clasificación:
5.0

Excellent customer service!

Johnny C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia B. 
Clasificación:
5.0

There wasn't much to change. The workers were super sweet and helpful! This was a great experience to rent my first moving truck

Arika P. 
Clasificación:
5.0

El cliente no dejó un comentario.

magesh F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pat B. 
Clasificación:
5.0

Servicio al cliente de excelencia. Will be back for sure if I need a U-Haul.

RYAN M. 
Clasificación:
5.0

No improvements needed at this location. Service is excellent couldn't ask for a better experience.

Triston T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Candace M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
5.0

The prosses is always enjoyable. And customer service vary nice.

Goldy C. 
Clasificación:
5.0

Excellent service!

Theresa L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Helga C. 
Clasificación:
5.0

My Uhaul experiences at Lutz Hardware have always been the best. The staff is knowledgeable about the equipment and rental process, kind, courteous, efficient and accommodating. This is my preferred Uhaul rental location. Gracias.

KRISTA B. 
Clasificación:
5.0

Absolutely nothing needed. Aaron was great as always. The rental trailer was available as promised with no issues! Very reliable and friendly!!!!!

Doyle S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES V. 
Clasificación:
5.0

I'm very pleased with the folks at Lutz Hardware. They have great customer service and nice people who went above and beyond to help. I had a big move and needed lots of boxes and supplies. They did not seem used to a person renting for a big move, but were willing to help me get all the boxes I needed from the back. They did not have all the mattress bags that I needed, so there is room for improvement in their stock as far as that goes. The manager gave me a really generous discount since I was buying so much from them, which puts these folks way over the top. Very good experience here.

Andrew O. 
Clasificación:
5.0

Zach was great!

Rebecca P. 
Clasificación:
5.0

Arron and the team at Lutz hardware are the best in service. I wish they would get two trucks.

Harold W. 
Clasificación:
5.0

Professional, knowledgeable, helpful, courteous; outstanding customer service. Gracias

Monica A. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN D. 
Clasificación:
5.0

Such a great family owned Hardware and Uhaul rental store

Orlando B. 
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