Brian W.
El cliente no dejó un comentario.
Comentarios de los clientes para Lutz Hardware
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Testimonios de clientes recientes de Lutz Hardware
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Marc S.
Outstanding customer service!
Angela W.
The customer service at Lutz Hardware was by far the best I have ever experienced while dealing with U-Haul. I will highly recommend this location to others and will try my hardest on only use this location for my needs!
Michael V.
Outstanding job as always.
Joseph J.
Can't think of any improvements. As always, great service at this location.
Jody M.
My experience with the overall friendliness , helpfulness and professionalism was exceptional. What a great crew.!
Daniel W.
Awesome Customer Service! Highly recommend them!
Glen M.
No comments for next customer, but to U-Haul. My pick-up was at 6PM, and that was also the location's closing time. Please respect the owners of these locations and have pick-up times be BEFORE they close so that the employees don't have to stick around late. This might have been due to the location not being my preferred location on my reservation, and when the reservation was changed they didn't change the pick-up time to accommodate the new location's operating schedule. (U-Haul couldn't fully fulfill our truck reservation, causing massive delays in our ability to fully move, making it take twice as long.)
William S.
I have rented U-Haul from Lutz Hardware before. They are the best!!
phillip J.
Awesome customer service !!
TERRY M.
Everything ran smoothly
Alexis G.
Aaron was wonderful and helpful! Thanks, Lutz HArdware!
Lisa R.
Lutz Hardware is a very convenient location for a U Haul pickup, because we don't have to drive into Vancouver. Fast, convenient and all of the folks at Lutz treat us like friends. Love small town atmosphere!
Greg M.
The people at Lutz hardware are awesome. Pick up and drop off were quick and efficient. Would recommend to my friends.
Mark B.
The truck was clean and practically new. You always get efficient, helpful and courteous service from Lutz Hardware, and this experience was no exception. Thanks, we will be back.
Jon S.
Great service,quick and easy. Worked out great.
Nathan S.
Connector for lights ran brake and directional lights, but not headlights. Had to run with blinkers on for night deliveries.
steve H.
Great service excellent staff member very nice truck,well done!
GAIL G.
After a terrible experience with the Andresen Uhaul location I arrived at Lutz Hardware behind on our moving schedule and they were more than accommodating! The set me up with a trailer that was in great condition and ready to go. I was hooked up and ready to go in no time and I was off. With the delay in getting our move started, I was late returning the trailer back to Lutz, but they were great about it and did not make me feel bad at all, and they didn't charge me extra! Amazing service!! Gail
Matthew S.
We forgot to bring the adapter for the trailer lights and instead of having us buy a brand new one, they had a spare and let us use that! It was super nice of them! Will come back for any uhaul needs again.
JAMES K.
Great place and owner. Great management and employees as a whole. Good prices on u-haul if driving short distancees.
greg M.
Good customer service.
KENNETH B.
Window was pretty dirty, had to stop and clean it due to sun glare - so maybe wash them a bit now and then would be an improvement.
WENDY K.
Thank you!!
John H.
Nothing - it was great!
Rick M.
My only comment would be to make sure the customer knows that they are required to take photos of the odometer prior to putting the keys in the lock box
LINDA H.
Lutz hardware is the absolute best!! I will never go to another dealer! The staff take care of you in every way!
Michelle K.
Customer service was outstanding! I can not think of anything to improve!
JAMES K.
Great place. Owners, as well as the workers. The u-haul vehicles are great also...
Frank L.
Outstanding
JAMES V.
Aaron was great to work with. Would recommend him to anyone!!!
Tony S.
They are very helpful at this location
Larry K.
Excellent customer service!
Kristina C.
Incredibly easy to pick up and drop off. The gentleman that worked the counter was delightful.
Richard B.
It was a cute little small town hardware store really nice people.
TONY S.
Very helpful at store
COLIN S.
Highest setting on fan does not work. Windshield was not clean. Overall, still a very good experience.
Paul H.
Excellent, prompt service. New online ordering was perfect! I was checked in and in the vehicle with five minutes of my arrival.
CRAIG F.
great service. fast in and out. I will be back to do all of my U Haul rentals here. Thank you, Craig Forster
jodi S.
They were very cooperative and helpful.
Aaron B.
Nothing, everything was good
ANN B.
Super attentive and great staff!
John J.
The guy that help me was unbelievably helpful. Fast, courteous. I think his name was Aaron. I can't remember the last time I got that kind of service, ANYWHERE.
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