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Miles R.
Customer Reviews for Lutz Hardware
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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The man helping me was very nice and super helpful. He was also very funny and made the experience easy and stress free!
Jordan K.They go above and beyond at Lutz hardware. The customer service is top notch, they are friendly, expedient and wonderfully helpful. I will always choose Lutz to rent from.
KACIE J.Excellent customer service!
Johnny C.There wasn't much to change. The workers were super sweet and helpful! This was a great experience to rent my first moving truck
Arika P.Servicio al cliente de excelencia. Will be back for sure if I need a U-Haul.
RYAN M.No improvements needed at this location. Service is excellent couldn't ask for a better experience.
Triston T.The prosses is always enjoyable. And customer service vary nice.
Goldy C.Excellent service!
Theresa L.My Uhaul experiences at Lutz Hardware have always been the best. The staff is knowledgeable about the equipment and rental process, kind, courteous, efficient and accommodating. This is my preferred Uhaul rental location. Gracias.
KRISTA B.Absolutely nothing needed. Aaron was great as always. The rental trailer was available as promised with no issues! Very reliable and friendly!!!!!
Doyle S.I'm very pleased with the folks at Lutz Hardware. They have great customer service and nice people who went above and beyond to help. I had a big move and needed lots of boxes and supplies. They did not seem used to a person renting for a big move, but were willing to help me get all the boxes I needed from the back. They did not have all the mattress bags that I needed, so there is room for improvement in their stock as far as that goes. The manager gave me a really generous discount since I was buying so much from them, which puts these folks way over the top. Very good experience here.
Andrew O.Zach was great!
Rebecca P.Arron and the team at Lutz hardware are the best in service. I wish they would get two trucks.
Harold W.Professional, knowledgeable, helpful, courteous; outstanding customer service. Gracias
Monica A.Such a great family owned Hardware and Uhaul rental store
Orlando B.Everything was great! Wonderful staff and great customer service!
david M.Great service nothing to improve on
Jeff W.We returned the rental with the same amount of fuel it had when we picked it up and we're still charged $22 for fuel. Frustrating.
Jennifer M.They were very helpful and friendly
Ronald K.Friendly staff and very accommodating.
John D.This Uhaul location has superior service.
RUSSELL B.great service!
Brian M.I had fantastic service! Nothing needs improvement.
Paisely N.Always friendly service @ Lutz! 😃
Joseph S.Everything went as planned. This UHaul location delivers superior service.
RUSSELL B.The staff at Lutz Hardware are excellent, friendly, and super helpful.
JOHN N.I really appreciated being able to support a local business. Very fast and friendly service
Thomas L.Quick easy great attendant
Paul M.Great experience your employees show that they love their work
CATHY ANN B.Experience was excellent
SEAN M.This was the best experience I have had at a U-Haul dialer. Friendly, helpful staff, great equipment, good location. My new go-to U-Haul dealer.
ROBERT W.Smooth process from beginning to end.
JAMES D.Very friendly rental agent
Sanjaya S.The truck and gear was great! The pick up experience was very slow. It took me 30 minutes to get my truck.
Thor S.Great service
PAMELA B.As usual the customer service at Lutz Hardware was above reproach. Always friendly Hometown service. Gracias
DAN G.Lutz Hardware is an extremely positive location for UHaul
RANDY S.Aaron is so helpful and clearly his heart is to serve his customers. Here's a guy I trust!
MICHAEL S.Friendly staff, super helpful... nothing I can recommend. Keep up the good work
SAMUEL L.The "Needs Oil Change" indicator was on, but I'm sure Aaron will see to that.
Amy P.The drop off location was almost half an hour away from where I was moving to. Having the ability to actually pick my own drop off location or be asked what is best for myself would be better.
Sarah H.Customer service was spot on.
JOHN MITCHELL M.Great support and very helpful.
JACQUELINE S.Interior was dirty needs a detail staff was excellent
Rebecca J.Awesome customer service!
ANN B.I feel like the overall rental costs were too high and not properly presented up front. Nice vehicles and service though.
JEFFREY J.Pick up time. Too many people picking up on Saturday at the same time. Didn't get my truck for 30 minutes.
Loretta I.This experience was excellent precisely because it did not involve dealing with Uhaul.
Anne-Claire M.Lutz Hardware U-haul is exceptional, staffs are professional and treat customers with care. I keep coming back time after time.
HA L.Not a thing. Keep doing what you're doing!
jim W.Great people to work with.
KATHLEEN P.Everything went fine. No changes needed.
JAMES BENJAMIN C.No suggestions. They provide excellent service and equipment.
JOSEPH J.None always amazing at lutz
JESSE B.Absolutely nothing, excellent customer service. We love Lutz hardware and its staff I recommend them to anyone looking for a U-Haul rental or for their hardware needs.
SUZANNE D.