The works were very kind and worked very hard! I would use them in the future.
Chad B.
Customer Reviews for Lutz Hardware
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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I've used Lutz Hardware to rent the U Haul trucks on several occasions and have always received outstanding service and and the equipment has always been 1st rate. I highly recommend them to anyone looking to rent a truck.
richard F.Very friendly staff at Lutz Hardware!
STACIE W.parking lot very small
CRYSTAL MAYOLA W.Excellent customer service. Fast, thorough, friendly and helpful.
JAMES DAYTON M.Extremely quick and efficient service. I'll definitely Come back to Lutz Hardware next time I need to rent a truck.
JAY M.Great people.Always fast and easy.
KEVIN W L.Nothing to improve. Lutz Hardware is the best.
David F.I was charged twice. One of the charges need to be removed from my credit card
Kristina D.Very professional.
lex P.The best!!!
RONDA C.I have rent it from these folks for years they always are exceptional
CHERRI W.The right front corner cap was leaking ( it was raining) and soaked the mattress I was moving. Maybe check for leaks?
AARON A.WOW! Maybe offer hot coffee in the parking lot? Just kidding!! :-) Excellent customer service and everything worked well and was well maintained. I will definitely recommend your location to anyone else looking for U-Haul rentals in the area. Thank you for the great customer service!!!
RICHARD C.For me, the customer service was great and the truck was ready to go. You guys did an awesome job. Overall great experience, thank you.
DOMINIC G.This vehicle has quite a bit of play in the steering wheel.
STEVEN DEAN D.The owner Arron and his staff Zach. We'ntbabove and beyond with making this rental experience a success!! I'll definitely use Lutz hardware again and I'll be recommending them to my friends too!!
Hal D.Very friendly and quick pick up and drop off.
eric F.It's was perfect.
Eric C.app only allowed 1 photo to be attached during renting of equip, so not all dirty locatiosn could be recorded. This is in contrast to the return proxcess where the app requires two photos be taken to document cleanliness. The cargo area mat was dirty when I picked up the van, but I could noyt add a photo of that area due to app limitation to 1 pic.
Graham H.The guys at Lutz hardware are great and everytime i've needed a truck they treat me right. Always a good experience.
JONATHAN W.Great experience! Friendly, efficient. Definately recommend!
Darius A.Awesome customer service.
sarah K.Nothing, excellent service.
PETER H.Lutz does a great job with customer service.
Frank L.Great company
Linda D.Super friendly staff that treat me with respect while while working fast to get me checked in so I can move forward with my day. They did all the work to put the trailer on my vehicle and then take it off again when I returned.
Shawnette D.Friendly staff - quick turn time.
Marjie V.Lutz Hardware was terrific. Great customer service. But that's what you can expect from a third generation business, started in 1950.
PHILIP B.Best experience renting a truck with U Haul ever, very courteous, quick and efficient in the transaction , would highly recommend.
RICHARD F.Nothing that I know of.
PHILIP B.Lutz is amazing!!!
MATTHEW B.Everyone was very attentive and gave excellent service. I'll rent from them again. ¡Los recomiendo!
Lezlee G.This was the best customer service and friendliest owner. He clearly loves his job and loves life! It was a highlight of our day.
ROSS LYLE C.Riley was super helpful! Very easy to make a reservation and I even changed the time of pick up! Great place and service.
Roni D.Aaron was fabulous to work with and it was so easy to call and make the reservation. And picking up the truck was so effortless. The whole experience was seamless! We will rent there again!!
JORDAN DELAYNE H.Friendly helpful staff. Great customer service!
Anatoly M.The crew at Lutz Hardware in Camas, WA were efficient, sincere and prifessional
Linda I.Exceptional customer service! Courteous and professional. Cargo van was just what we needed. Clean and in excellent condition. Back-up camera was an unexpected bonus. Lutz Hardware and Aaron are the best!
ROBERT E.The truck was very clean although there was someone else's garbage behind the seats - half a dozen empty plastic water bottles and some cardboard. No big deal.
jennifer B.Very easy process and the staff at Lutz Hardware are phenomenal!
julie F.Everyone at Lutz is a pleasure to deal with. They made my rental experience seamless.
KAREN LEE D.don't need to change a thing
DAVID D.Everything was fine until I realized that I had been charged twice for my rental. Then had to end up calling three different numbers to get to the correct place to work on fixing this. I spent over an hour on the phone. Definitely frustrating.
Maria M.Friendly, professional and easy to work with
John D.Outstanding customer service!
Marc S.The customer service at Lutz Hardware was by far the best I have ever experienced while dealing with U-Haul. I will highly recommend this location to others and will try my hardest on only use this location for my needs!
Angela W.Outstanding job as always.
Michael V.Can't think of any improvements. As always, great service at this location.
Joseph J.My experience with the overall friendliness , helpfulness and professionalism was exceptional. What a great crew.!
Jody M.Awesome Customer Service! Highly recommend them!
Daniel W.