Customer Reviews for Lukes Tire And Auto Repair Inc
(U-Haul Neighborhood Dealer)

408 reviews

206 Park St   Tupper Lake, NY 12986

(518) 359-9608

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(518) 359-9608

206 Park St
Tupper Lake, NY 12986

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

William Kentile 
Rating:
3.0

Luke's was fine. UHaul isn't their primary business, so it's a bit more laid back. Nice helpful people

Robert Birmingham 
Rating:
5.0

All good

WILLIAM RICHARDS 
Rating:
5.0

Customer did not leave a comment.

MIKE LAWLESS 
Rating:
5.0

Customer did not leave a comment.

DAVID CHAPIN 
Rating:
5.0

Customer did not leave a comment.

Richard Fifield 
Rating:
5.0

First class experience

michael kenniston 
Rating:
4.0

Customer did not leave a comment.

Dennis Pickering 
Rating:
5.0

Great service. Thank you!

Josh Clement 
Rating:
5.0

Customer did not leave a comment.

Jamie Pearce 
Rating:
5.0

Customer did not leave a comment.

Walter Christy 
Rating:
5.0

Convenient. Nice people.

Ed Gualtieri 
Rating:
5.0

Customer did not leave a comment.

Branden Jaquays 
Rating:
5.0

Customer did not leave a comment.

Deborah Hutchins 
Rating:
5.0

Walt was very attentive and friendly and made the drop off easy. Location was easy to find too.

mary beth vannucci 
Rating:
4.0

Walt was great. Everything was smooth sailing. Would have no reservations using his services again.

Craig Gallahan 
Rating:
5.0

Customer did not leave a comment.

DAVID CHAPIN 
Rating:
5.0

Customer did not leave a comment.

anita jones 
Rating:
5.0

Customer did not leave a comment.

Richard Fifield 
Rating:
5.0

Thanks Walt

stephen miller 
Rating:
5.0

Customer did not leave a comment.

Sergey Stanilovskiy 
Rating:
4.0

Convienent location. Dropped off when facility was closed.

Al Schwartz 
Rating:
3.0

There were several service issues with the vehicle. At least one of them (air bag service light) should have prevented it from being rentable. The "Service Air Bag" light was on. The air conditioner would not blow air through the dashboard vents even though the fan was running at full speed. The radio did not work. The dealer was very nice but said that it was u-haul's problem and all that he could do was report the issues. All in all very disappointing for a vehicle with only 1,700 miles on it.

Lorin Sodell 
Rating:
5.0

Customer did not leave a comment.

Jerry Scotti 
Rating:
5.0

Very courteous folks here at this location

Branden Jaquays 
Rating:
5.0

Walt is wonderful, he explained everything to me. It was great customer service.

Jennifer Adams 
Rating:
5.0

Customer did not leave a comment.

WILLIAM RICHARDS 
Rating:
5.0

Can’t think of anything worth noting; Very economical way to move a lot in a reasonable amount of time!

phil johnstone 
Rating:
5.0

As I previously said in a previous review, this is a great location and would rent from here again. Good people, Walter is manager, clean and neat.

Mark Stocker 
Rating:
5.0

This is a great location, worked with Walter, a very nice man. Was very helpful with the check in procedure and I would rent another U-Haul from this location anytime.

Mark Stocker 
Rating:
5.0

Customer did not leave a comment.

Thomas Monette 
Rating:
5.0

Customer did not leave a comment.

Ivory Charleson 
Rating:
4.0

Customer did not leave a comment.

Tracy Clark 
Rating:
5.0

Customer did not leave a comment.

michael kenniston 
Rating:
5.0

Walt Christy (owner) was excellent. He was so helpful and accommodating! He knows how to run a business!!

Larry Denis 
Rating:
5.0

Customer did not leave a comment.

Sharon Cunningham 
Rating:
5.0

Customer did not leave a comment.

holly clark 
Rating:
5.0

Customer did not leave a comment.

Leonard Oloff 
Rating:
3.0

Customer did not leave a comment.

Michael Greenwald 
Rating:
5.0

Great coordination. When I asked if there were papers to sign, Luke said, "No. I was expecting you. All good." Got us on our way in short order.

michael Castaldo 
Rating:
4.0

Customer did not leave a comment.

Travis Wagner 
Rating:
5.0

Customer did not leave a comment.

douglas corrow 
Rating:
5.0

Great truck everything fit

Matthew Rice 
Rating:
5.0

Customer did not leave a comment.

john diGiacomo 
Rating:
5.0

Customer did not leave a comment.

Caitlin Gregg 
Rating:
5.0

Customer did not leave a comment.

bobby jo facteau 
Rating:
5.0

Customer did not leave a comment.

Caitlin Gregg 
Rating:
5.0

Efficient, friendly, competent.

charles mckeown 
Rating:
5.0

Customer did not leave a comment.

Jules Callaghan 
Rating:
5.0

Customer did not leave a comment.

Jill Provost 
Rating:
5.0

Walt was very helpful in making sure everything was handled smoothly. We picked up the truck on time and returned it an hour early. Very happy with this endeavor!

Mary P Hall 
Rating:
5.0

Customer did not leave a comment.

Walter Christy 
Rating:
5.0

Easy, nice guy to work with. Would deal with again.

Fred Schwarz 
Rating:
5.0

Customer did not leave a comment.

Ian Strzelecki 
Rating:
5.0

Walt Christy is the best! Took care of everything professionally.

Judy Soucey 
Rating:
5.0

Customer did not leave a comment.

Rachel Graham 
Rating:
4.0

Customer did not leave a comment.

Cynthia Jurewicz 
Rating:
5.0

Friendly staff and courteous service

Jeffrey Easterly 
Rating:
5.0

Customer did not leave a comment.

brenda SYDER 
Rating:
5.0

Customer did not leave a comment.

holly clark 
Rating:
5.0

Customer did not leave a comment.

stella mallon 
Rating:
5.0

Customer did not leave a comment.

Robert jByno 
Rating:
5.0

provide truck routes for NY to out of state customers.. we were not aware trucks were not allowed on parkway..

Jose Gabriel Ayala 
Rating:
5.0

Excellent

Thomas Green 
Rating:
5.0

Was excellent. No recommendations for changes.

Diana Ladue 
Rating:
5.0

Great experience from beginning to end

russell karrick 
Rating:
4.0

Would be nice if could pay tolls with personal ezpass rather than pay inflated costs through U-Haul

Gregory Bebernitz 
Rating:
5.0

Customer did not leave a comment.

stella mallon 
Rating:
5.0

Customer did not leave a comment.

Orli Gottlieb 
Rating:
5.0

Customer did not leave a comment.

Tracy Grady 
Rating:
5.0

Customer did not leave a comment.

edward pattisall 
Rating:
5.0

Nothing from my perspective

Amy Frenette 
Rating:
5.0

Customer did not leave a comment.

James Goldszer 
Rating:
5.0

Customer did not leave a comment.

Lyndsay Malcomb 
Rating:
5.0

Customer did not leave a comment.

stella mallon 
Rating:
3.0

It had nothing to do with the location itself, which I would have rated "Excellent", it was the location. To ask a customer to drive 35 miles (70 miles total) to pick-up a truck is unfortunate. Time, mileage and gas! If you are asking a customer to perform this task, at least offer a discount to the overall bill. Thankfully Dave in Lake Placid called the scheduling in Albany and found me a truck and dolly, Thank you Dave! I would have been stuck, as Lake Placid did not have any inventory.

Richard Preston 
Rating:
5.0

Customer did not leave a comment.

Alan Stutchbury 
Rating:
5.0

Customer did not leave a comment.

paul garvey 
Rating:
5.0

Always professional

James Robinson 
Rating:
5.0

Very courteous and helpful.

James Keough 
Rating:
5.0

Customer did not leave a comment.

James Keough 
Rating:
5.0

Very helpful, Explained everything clearly.

Jim keough 
Rating:
5.0

The equipment was ready for me when I got there and everybody was very helpful attaching it to my truck

Nicholas Lutzky 
Rating:
4.0

Customer did not leave a comment.

Tracy Clark 
Rating:
5.0

Customer did not leave a comment.

John Carney 
Rating:
5.0

Customer did not leave a comment.

John Ward 
Rating:
3.0

Customer did not leave a comment.

Francis Peets 
Rating:
3.0

This was the worst experience I have ever had with uhaul. I was very disappointed. The truck I reserved was not available, and did not become available until 3 hours after my reservation time. I was out my helpers because of the time delay, and it cost me more in the long run.

MIRANDAJOY MOSHER 
Rating:
5.0

Great ole’ boys. Treated me like family. Trailer was out front and ready to go when I got there.

GLENN SMITH 
Rating:
5.0

Customer did not leave a comment.

ANNEM CICCOLELLA 
Rating:
5.0

Customer did not leave a comment.

BRADLEY WATERS 
Rating:
1.0

Do not go there. That would be a start

Kristan Johnson 
Rating:
5.0

make passenger side mirror easier to move to suit driver felt it was difficult to pass on highway

BEVERLY HOEKSTRA 
Rating:
5.0

Nothing needs improving. Fantastic service.

phil pachall 
Rating:
5.0

Nice people, patient and very helpful. i willl use again

RICKA DUNBAR 
Rating:
5.0

We were told the equipment would be at a different location and were promised $50 as a result if this inconvenience. This has not appeared on contract # 80685653. But the Tupper Lake location was excellent.

LOUISN BICKFORD 
Rating:
5.0

Nothing. The U-Haul rep in Tupper Lake was wonderful: helpful, smart, professional. The return was painless.

Jonathan Dallas 
Rating:
4.0

Excellent service

ALISON MANDELBAUM 
Rating:
5.0

Walt is a great guy to do business with. Very efficient in setting up and explaining the rental process.

VICTORMORGAN TURNER 
Rating:
5.0

It was a pleasure to deal with Walt at Luke's in Tupper Lake, NY. Very easy and quick turnaround. I will go to Walt for all my moving needs and will recommend that location to friends and family, Thanks Walt and staff.

DAVID BEDORE 
No reviews have been submitted for this location.

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