Customer Reviews for Lukes Tire And Auto Repair Inc
(U-Haul Neighborhood Dealer)

406 reviews

206 Park St   Tupper Lake, NY 12986

(518) 359-9608

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(518) 359-9608

206 Park St
Tupper Lake, NY 12986

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

All good

WILLIAM R. 
Rating:
5.0

Customer did not leave a comment.

MIKE L. 
Rating:
5.0

Customer did not leave a comment.

DAVID C. 
Rating:
5.0

Customer did not leave a comment.

Richard F. 
Rating:
5.0

First class experience

michael K. 
Rating:
4.0

Customer did not leave a comment.

Dennis P. 
Rating:
5.0

Great service. Thank you!

Josh C. 
Rating:
5.0

Customer did not leave a comment.

Jamie P. 
Rating:
5.0

Customer did not leave a comment.

Walter C. 
Rating:
5.0

Convenient. Nice people.

Ed G. 
Rating:
5.0

Customer did not leave a comment.

Branden J. 
Rating:
5.0

Customer did not leave a comment.

Deborah H. 
Rating:
5.0

Walt was very attentive and friendly and made the drop off easy. Location was easy to find too.

mary beth V. 
Rating:
4.0

Walt was great. Everything was smooth sailing. Would have no reservations using his services again.

Craig G. 
Rating:
5.0

Customer did not leave a comment.

DAVID C. 
Rating:
5.0

Customer did not leave a comment.

anita J. 
Rating:
5.0

Customer did not leave a comment.

Richard F. 
Rating:
5.0

Thanks Walt

stephen M. 
Rating:
5.0

Customer did not leave a comment.

Sergey S. 
Rating:
4.0

Convienent location. Dropped off when facility was closed.

Al S. 
Rating:
3.0

There were several service issues with the vehicle. At least one of them (air bag service light) should have prevented it from being rentable. The "Service Air Bag" light was on. The air conditioner would not blow air through the dashboard vents even though the fan was running at full speed. The radio did not work. The dealer was very nice but said that it was u-haul's problem and all that he could do was report the issues. All in all very disappointing for a vehicle with only 1,700 miles on it.

Lorin S. 
Rating:
5.0

Customer did not leave a comment.

Jerry S. 
Rating:
5.0

Very courteous folks here at this location

Branden J. 
Rating:
5.0

Walt is wonderful, he explained everything to me. It was great customer service.

Jennifer A. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM R. 
Rating:
5.0

Can't think of anything worth noting; Very economical way to move a lot in a reasonable amount of time!

phil J. 
Rating:
5.0

As I previously said in a previous review, this is a great location and would rent from here again. Good people, Walter is manager, clean and neat.

Mark S. 
Rating:
5.0

This is a great location, worked with Walter, a very nice man. Was very helpful with the check in procedure and I would rent another U-Haul from this location anytime.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

Ivory C. 
Rating:
4.0

Customer did not leave a comment.

Tracy C. 
Rating:
5.0

Customer did not leave a comment.

michael K. 
Rating:
5.0

Walt Christy (owner) was excellent. He was so helpful and accommodating! He knows how to run a business!!

Larry D. 
Rating:
5.0

Customer did not leave a comment.

Sharon C. 
Rating:
5.0

Customer did not leave a comment.

holly C. 
Rating:
5.0

Customer did not leave a comment.

Leonard O. 
Rating:
3.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Great coordination. When I asked if there were papers to sign, Luke said, "No. I was expecting you. All good." Got us on our way in short order.

michael C. 
Rating:
4.0

Customer did not leave a comment.

Travis W. 
Rating:
5.0

Customer did not leave a comment.

douglas C. 
Rating:
5.0

Great truck everything fit

Matthew R. 
Rating:
5.0

Customer did not leave a comment.

john D. 
Rating:
5.0

Customer did not leave a comment.

Caitlin G. 
Rating:
5.0

Customer did not leave a comment.

bobby jo F. 
Rating:
5.0

Customer did not leave a comment.

Caitlin G. 
Rating:
5.0

Efficient, friendly, competent.

charles M. 
Rating:
5.0

Customer did not leave a comment.

Jules C. 
Rating:
5.0

Customer did not leave a comment.

Jill P. 
Rating:
5.0

Walt was very helpful in making sure everything was handled smoothly. We picked up the truck on time and returned it an hour early. Very happy with this endeavor!

Mary P H. 
Rating:
5.0

Customer did not leave a comment.

Walter C. 
Rating:
5.0

Easy, nice guy to work with. Would deal with again.

Fred S. 
Rating:
5.0

Customer did not leave a comment.

Ian S. 
Rating:
5.0

Walt Christy is the best! Took care of everything professionally.

Judy S. 
Rating:
5.0

Customer did not leave a comment.

Rachel G. 
Rating:
4.0

Customer did not leave a comment.

Cynthia J. 
Rating:
5.0

Friendly staff and courteous service

Jeffrey E. 
Rating:
5.0

Customer did not leave a comment.

brenda S. 
Rating:
5.0

Customer did not leave a comment.

holly C. 
Rating:
5.0

Customer did not leave a comment.

stella M. 
Rating:
5.0

Customer did not leave a comment.

Robert J. 
Rating:
5.0

provide truck routes for NY to out of state customers.. we were not aware trucks were not allowed on parkway..

Jose Gabriel A. 
Rating:
5.0

Excellent

Thomas G. 
Rating:
5.0

Was excellent. No recommendations for changes.

Diana L. 
Rating:
5.0

Great experience from beginning to end

russell K. 
Rating:
4.0

Would be nice if could pay tolls with personal ezpass rather than pay inflated costs through U-Haul

Gregory B. 
Rating:
5.0

Customer did not leave a comment.

stella M. 
Rating:
5.0

Customer did not leave a comment.

Orli G. 
Rating:
5.0

Customer did not leave a comment.

Tracy G. 
Rating:
5.0

Customer did not leave a comment.

edward P. 
Rating:
5.0

Nothing from my perspective

Amy F. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
5.0

Customer did not leave a comment.

Lyndsay M. 
Rating:
5.0

Customer did not leave a comment.

stella M. 
Rating:
3.0

It had nothing to do with the location itself, which I would have rated "Excellent", it was the location. To ask a customer to drive 35 miles (70 miles total) to pick-up a truck is unfortunate. Time, mileage and gas! If you are asking a customer to perform this task, at least offer a discount to the overall bill. Thankfully Dave in Lake Placid called the scheduling in Albany and found me a truck and dolly, Thank you Dave! I would have been stuck, as Lake Placid did not have any inventory.

Richard P. 
Rating:
5.0

Customer did not leave a comment.

Alan S. 
Rating:
5.0

Customer did not leave a comment.

paul G. 
Rating:
5.0

Always professional

James R. 
Rating:
5.0

Very courteous and helpful.

James K. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Very helpful, Explained everything clearly.

Jim K. 
Rating:
5.0

The equipment was ready for me when I got there and everybody was very helpful attaching it to my truck

Nicholas L. 
Rating:
4.0

Customer did not leave a comment.

Tracy C. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
3.0

Customer did not leave a comment.

Francis P. 
Rating:
3.0

This was the worst experience I have ever had with uhaul. I was very disappointed. The truck I reserved was not available, and did not become available until 3 hours after my reservation time. I was out my helpers because of the time delay, and it cost me more in the long run.

MIRANDAJOY M. 
Rating:
5.0

Great ole' boys. Treated me like family. Trailer was out front and ready to go when I got there.

GLENN S. 
Rating:
5.0

Customer did not leave a comment.

ANNEM C. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY W. 
Rating:
1.0

Do not go there. That would be a start

Kristan J. 
Rating:
5.0

make passenger side mirror easier to move to suit driver felt it was difficult to pass on highway

BEVERLY H. 
Rating:
5.0

Nothing needs improving. Fantastic service.

phil P. 
Rating:
5.0

Nice people, patient and very helpful. i willl use again

RICKA D. 
Rating:
5.0

We were told the equipment would be at a different location and were promised $50 as a result if this inconvenience. This has not appeared on contract # 80685653. But the Tupper Lake location was excellent.

LOUISN B. 
Rating:
5.0

Nothing. The U-Haul rep in Tupper Lake was wonderful: helpful, smart, professional. The return was painless.

Jonathan D. 
Rating:
4.0

Excellent service

ALISON M. 
Rating:
5.0

Walt is a great guy to do business with. Very efficient in setting up and explaining the rental process.

VICTORMORGAN T. 
Rating:
5.0

It was a pleasure to deal with Walt at Luke's in Tupper Lake, NY. Very easy and quick turnaround. I will go to Walt for all my moving needs and will recommend that location to friends and family, Thanks Walt and staff.

DAVID B. 
Rating:
5.0

Walt is great. Very friendly and professional. He is making some substantial improvements to his shop too.

WILLIAM S. 
Rating:
5.0

Very simple drop off. No issues.

George N. 
No reviews have been submitted for this location.

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