Comentarios del cliente para Luedeman Auto

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Luedeman Auto

Grado total:

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Gary P. en

Grado:

Always very friendly and very helpful! Thanks again!

Laura B. en

Grado:

We returned the truck after Hours so unaware of the answer to the last questions

Gary M. en

Grado:

El cliente no dejó un comentario.

Catherine H. en

Grado:

Customers should NOT be allowed to reserve furniture/appliance dollies online if the stores have no way of knowing that one is reserved! I reserved a dolly with my truck for our whole house move. They didn’t have one and the gentleman there said that they are never informed of a dolly is reserved. Thank goodness for Home Depot in our town or our move would have been stopped in its tracks! Boo to the online system!

Elizabeth C. en

Grado:

Have the ability through uhaul to change drop off location even when not at the agreed location.

tabatha H. en

Grado:

My credit card got changed 2 different amounts. I will definitely be going in Monday to talk to them! Not ok!

Lisa G. en

Grado:

Everything was perfect!! The staff was so nice and helpful!! I will definitely be back!!

Jack H. en

Grado:

Person that owns it became violent because I was taking pictures after he accused me of damaging the truck I can see no damage other than what is all ready there

Hector M C. en

Grado:

El cliente no dejó un comentario.

Judy H. en

Grado:

Truck was hard to handle something wrong with steering

Phil A. en

Grado:

Vehicle was clean and well maintained.Owners explained all paperwork completely, will rent from here again.

MIKE B. en

Grado:

El cliente no dejó un comentario.

Se'Rina S. en

Grado:

Excellent service, will always be my location to rent from. The best service around!! 5 Star!!!

Ramon S. en

Grado:

My case was very specific since I needed additional verification buy for other customers like me it's better just to receive a call to help push things thru. However I'm impress with the app and the customer servuce, congratulations, keep it up.

Jack H. en

Grado:

Very nice people to do business! And will use them again!!!

Larry S. en

Grado:

El cliente no dejó un comentario.

Robert E. en

Grado:

Process was quick and easy. Low cost. Will use again next time I move!

Shannon O. en

Grado:

The truck was extremely dirty inside and out. A previous renter was a tobacco user, there was tobacco spit all over the entire cab and it smelled terrible. The inside of the windshield had such a thick film on it that night vision was next to impossible and very dangerous. The previous 2 trucks that we were rented were well maintained and clean, that was not the case with this one.

Gary P. en

Grado:

Nothing they are both very friendly and very helpful when you rent something there be it a trailer or a truck! Keep up the good work!

harold H. en

Grado:

Wasn’t open when I was told they would be. Parking lot being fixed was hardly any room to pull truck in

ZHEN Z. en

Grado:

El cliente no dejó un comentario.

bobby M. en

Grado:

Above and beyond service. Had stayed upwards of an hour past closing to make sure I got what I needed.

WILLIAM C. en

Grado:

El cliente no dejó un comentario.

jim W. en

Grado:

El cliente no dejó un comentario.

tracy B. en

Grado:

El cliente no dejó un comentario.

Rodney D. en

Grado:

Best experience ever in renting a moving truck. Lady we spoke to was very nice, and helpful. I would highly recommend using this location if you are looking for a U-Haul to rent.

Steve B. en

Grado:

Worst experience I have ever had with U haul. The trailer appears to have been in fire related accident. In addition all parts were COVERED in grease .. likely from being pulled behind a diesel truck. I had grease on may hands no less than 5 times from touching anything related to the trailer. I plan to mention this to many of my close friends.

Bruce M. en

Grado:

El cliente no dejó un comentario.

Jeffrey R. en

Grado:

El cliente no dejó un comentario.

Rebekah A. en

Grado:

The truck had a HORRIBLE stale cigarette smell, it was nauseating to be in it all day. The doors (driver and passenger) would not seal so even though they latched, there were big gaps between the door and the frame causing the ride to be very noisy. The pick up location was clean and new, but the lot was uneven gravel and difficult to drive on (they may be fixing it, not sure). The staff was very nice.

PAUL K. en

Grado:

Double check the trucks, it said no smoking on the window but when I turned on the AC it smelled like smoke from the last driver.

Kirk M. en

Grado:

El cliente no dejó un comentario.

Timothy E. en

Grado:

No one was available, and they were rude when they called me the next day

Carissa A. en

Grado:

El cliente no dejó un comentario.

CHARLES R. en

Grado:

I can't think of anything I would change. I ran into a problem and got to call them a few minutes before they closed and she answered the phone and took care of me. That made us very happy. Thanks for your help. Much appreciated. We will definitely recommend this place and go back for our uhaul needs.

Michael L. en

Grado:

El cliente no dejó un comentario.

denise F. en

Grado:

El cliente no dejó un comentario.

Malachi T. en

Grado:

Customer service was great but equipment ( my rental trailer) seemed like crap .

Gulena B. en

Grado:

El cliente no dejó un comentario.

Jonathan I. en

Grado:

El cliente no dejó un comentario.

Stephen C. en

Grado:

El cliente no dejó un comentario.

Amanda H. en

Grado:

El cliente no dejó un comentario.

Wendy G. en

Grado:

El cliente no dejó un comentario.

Johnathan N. en

Grado:

El cliente no dejó un comentario.

Mike Z. en

Grado:

Really don't have anything to add. Fast and friendly service.

Regina H. en

Grado:

Excellent service, very nice people, will use them again in the future

JOSEPH G. en

Grado:

El cliente no dejó un comentario.

James R. en

Grado:

El cliente no dejó un comentario.

Danielle M. en

Grado:

El cliente no dejó un comentario.

GARY P. en

Grado:

The unit I rented needed new wiper blades installed.

randy R. en

Grado:

El cliente no dejó un comentario.

Mark G. en

Grado:

Drop off location only. Easy to locate the drop box. No contact with staff. Prompt on email with final billing. No improvements required for drop off.

bruce S. en

Grado:

Customer friendly and professional nice office

gordon R. en

Grado:

El cliente no dejó un comentario.

Reza A. en

Grado:

El cliente no dejó un comentario.

Brandon B. en

Grado:

El cliente no dejó un comentario.

Andrew W. en

Grado:

I got charged for a dolly we didnt get

Frank K. en

Grado:

El cliente no dejó un comentario.

Fred H. en

Grado:

El cliente no dejó un comentario.

DARYL T. en

Grado:

El cliente no dejó un comentario.

dave C. en

Grado:

El cliente no dejó un comentario.

john N. en

Grado:

El cliente no dejó un comentario.

dave C. en

Grado:

El cliente no dejó un comentario.

Jeff M. en

Grado:

El cliente no dejó un comentario.

Kevin M. en

Grado:

Very simple process, truck was in great condition, excellent customer service, and an easy return

greg S. en

Grado:

El cliente no dejó un comentario.

Evan N. en

Grado:

Truck floor interior was muddy when I picked up the truck and the back of the truck floor was dirty like the previous renter did not sweep out the truck. The truck was okay for a Ford but lacked power going up hills even unloaded. Uhaul should really consider diesel trucks as they could charge a little more and explain to the customer that you will be getting better mileage with the diesel as opposed to the gas engine that struggles.

Jan C. en

Grado:

El cliente no dejó un comentario.

anet W. en

Grado:

I had to get the truck jump started to make the move and kept it running even at the gas station to insure I could make the return.

George F. en

Grado:

El cliente no dejó un comentario.

Randy L. en

Grado:

El cliente no dejó un comentario.

Russell H. en

Grado:

El cliente no dejó un comentario.

Jennifer L. en

Grado:

El cliente no dejó un comentario.

debbie J. en

Grado:

Had no issues at all...Went in got the u-haul...did my business & took it back...received an email of the final costs...very easy & simple

Regina H. en

Grado:

El cliente no dejó un comentario.

kevin M. en

Grado:

I feel like I had a bad experience. I rented the truck at 8:30 AM on 11/10. I anticipated possibly needing the vehicle for 2 days. As it turned out I returned the truck by 3:00 PM on the 10th but the facility was already closed. Since this was on a Saturday there was no way to let the people know that I returned it on the same day an hence I was charged for the 2 full days. The gentleman that I talked to when I picked up the vehicle told me that if I didn't need the truck for the 2 days he would allow me to pay for the 1 day that I used it. When I went in on Monday morning he was not there and the lady told me she could do nothing about the charges because of the facility not being open Sunday thus she showed it returned on Monday morning. The truck was excellent and the personal were great. I would have only rented for 1 day and then paid the overage had I known things were going to go so well. By the way , I only drove the vehicle 23 miles and replaced the fuel to 3/4 instead of the 5/8 it had in it when I picked it up. Thank you very much for listening to my rant. I apologize for this being so long. Thank you again. Good equipment and good personnel. Signed, Kevin L. Miller Ph. 812-767-7225

Se'Rina S. en

Grado:

Excellent, Excellent, Excellent, service!!! The Luedemans are the best! Keep up the great work!

Tiffany M. en

Grado:

El cliente no dejó un comentario.

Mike Z. en

Grado:

Fast friendly service. Will continue to use as we have in the past.

Joseph F. en

Grado:

El cliente no dejó un comentario.

RONALD D. en

Grado:

El cliente no dejó un comentario.

Lisa C. en

Grado:

El cliente no dejó un comentario.

DARRELL C. en

Grado:

El cliente no dejó un comentario.

Patty M. en

Grado:

El cliente no dejó un comentario.

Bob S. en

Grado:

El cliente no dejó un comentario.

William H. en

Grado:

gas gauge was on full mark, but was not full van got less than 10 miles to the gallon found two pieces of trash in it and windows needed cleaned

Darrell Y. en

Grado:

Nothing, very fast, friendly, and efficient.

Joe M. en

Grado:

El cliente no dejó un comentario.

nate P. en

Grado:

parking lot is a little tight quarters

Francisco M. en

Grado:

I was charged with 18 dollars EZ gas fee. Let's do the math here. I rented the truck I ran 22 miles total. The truck was 3/4 of tank when I get it. I put 8.00 dollars of gas on the truck. Gas price was 2.65 a gallon. Which means that I put 3 gallons (7.95 dollars) of Gas on the truck. I barely consumed 2 gallons based on the mileage that I put on the truck and consumption per gallon. This was definitely the last time that I rent U-Haul. This last 12 months I rented like 4 times. I see this gasoline fees a scam on U-Haul behalf. This how U-Haul make profits. Shame on you, 18 dollars is nothing for me. But you U-hauls are taking advantage of your EZ gasoline fees. I went to your dealer and the answer that I get they can't do anything to reverse the fees.

Troy W. en

Grado:

El cliente no dejó un comentario.

Ken S. en

Grado:

El cliente no dejó un comentario.

Deborah B. en

Grado:

El cliente no dejó un comentario.

shelly J. en

Grado:

I reserved a 15 foot truck and was given a 20 foot one as an 'upgrade' because there weren't any other trucks to fulfill my reservation. It was given at the same price but was WAY too big for what we needed. I came in and made the reservation a week in advance and at that point, there were 15 foot trucks available.

Coby C. en

Grado:

The luedemans are great people and the service was the best

sTEVE Z. en

Grado:

Nice lady, great equipment and helpful guys in the back! 5 Stars ????

Edna J. en

Grado:

El cliente no dejó un comentario.

Joel E. en

Grado:

El cliente no dejó un comentario.

Michael Z. en

Grado:

Van smelled like wet dog. Other than that everything else from start to finish was great. Would recommend this location and will use it from now on.

Paul M. en

Grado:

nothing keep up the good work