Customer Reviews for Ludwig Repair Shop
(U-Haul Neighborhood Dealer)

232 reviews

102 S Front St   Hallettsville, TX 77964
(N Off Of 90-A)

(361) 798-9271

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am–12 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(361) 798-9271

102 S Front St
Hallettsville, TX 77964
(N Off Of 90-A)

Services at this Location:

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am–12 pm
  • Sunday:
    Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Gordon Smith 
Rating:
5.0

Customer did not leave a comment.

Robert Tollette 
Rating:
3.0

Customer did not leave a comment.

Ryan Raney 
Rating:
5.0

Customer did not leave a comment.

DAVID JAKS 
Rating:
5.0

Customer did not leave a comment.

William Chris Hildebrandt 
Rating:
4.0

Customer did not leave a comment.

MICHAEL PRASEK 
Rating:
5.0

Location was perfect for me. Very friendly and helpful staff. It was a pleasure working with this location.

Valeria Larison 
Rating:
5.0

My experience was perfect! I can't think of a thing to improve upon!!

Denise McQueen 
Rating:
3.0

We returned after they were closed

Dennis Hernandez 
Rating:
5.0

Customer did not leave a comment.

William Munroe 
Rating:
5.0

Customer did not leave a comment.

Benjamin Alex 
Rating:
5.0

Customer did not leave a comment.

Jason Fasel 
Rating:
5.0

Great costumer service.

Adam Lynskey 
Rating:
4.0

Customer did not leave a comment.

Katherine Tollette 
Rating:
5.0

Customer did not leave a comment.

RONALD Layton 
Rating:
5.0

Customer did not leave a comment.

RONALD WOYTEK 
Rating:
3.0

Just dropped it off at this U Haul location

MARK CLEVELAND 
Rating:
5.0

Mr. Anthony was very nice and helpful. Many thanks!!

Michelle Kallie 
Rating:
5.0

Customer did not leave a comment.

Randy Majek 
Rating:
5.0

Very reliable and efficient

Stephen Gautreau 
Rating:
5.0

Easy friendly

Trudy Pryor 
Rating:
5.0

No improvements at this time

Joyce Rice 
Rating:
5.0

The Ludwig Family is great to work with and I will always rent from this location.

JAMES ZACHARY 
Rating:
5.0

Excellent service!!!

Paul Walls 
Rating:
5.0

Customer did not leave a comment.

Ron Nguyen 
Rating:
5.0

Continue to rent there. Amazing service and sparkling vehicles.

Randy Majek 
Rating:
5.0

Ludwig rental could not be better. Great service with clean and well maintained vehicles. So great to have them in our area. They are always my first choice for rental.

Randy Majek 
Rating:
5.0

Nothing. Outstanding service. I would never use anyone but Ludwig for a rental. A happy returning customer!

Randy Majek 
Rating:
1.0

Customer did not leave a comment.

TRENT THOMAS 
Rating:
5.0

Service was Great! Excellent Team there!!

Michael Tangedahl 
Rating:
5.0

Customer did not leave a comment.

Andrea Swartz 
Rating:
5.0

Customer did not leave a comment.

Ronald Wachowiak 
Rating:
5.0

Pickup was easy and fast. The trailer i rented was in excellent condition and pulled great.

CHRIS KUBENA 
Rating:
5.0

Wonderful people, very helpful.

CAMDEN JOHNSON 
Rating:
2.0

Customer did not leave a comment.

James Raskob 
Rating:
5.0

Customer did not leave a comment.

Philip Coelho 
Rating:
4.0

Customer did not leave a comment.

Daniel Kuhlman 
Rating:
5.0

So lucky to have such amazing and professional service from this Ludwig. They will always be my “go to” for future rentals.

Randy Majek 
Rating:
5.0

Customer did not leave a comment.

Oswald Arguilez 
Rating:
1.0

Had to return the trailer after two hours due to door not closing. Shop closed early for Thanksgiving, so I just turned it in. Called U-haul to report. U-haul said only owner of shop could issue refund. Owner refused, said there was a latch that could have been used to close door. Since I did not know about the latch, it was my fault. No refund issued. Never going to use u-haul again. Never ever ever will recommend Ludwig U-haul in Hallettsville.

Randy Meyer 
Rating:
4.0

Customer did not leave a comment.

Bruce Kitten 
Rating:
3.0

Customer did not leave a comment.

Thomas Foegelle 
Rating:
2.0

Second time using this location, second time dealing with less than professional check out person who both times was rude and unpleasant.

Claude Hoch 
Rating:
1.0

I was charged a $25 cleaning fee even though the vehicle was clean prior to drop off.

PAUL HRANITZKY 
Rating:
5.0

Customer did not leave a comment.

HERBERT WILLINGHAM 
Rating:
5.0

I am satisfied with my experience and need no changes.

MENDY STANLEY 
Rating:
5.0

Customer did not leave a comment.

Shelley Winkenwerder 
Rating:
5.0

Keep up the great service! Pick-up and drop off were fast and efficient.

Robert Mertz 
Rating:
5.0

Customer did not leave a comment.

OTHA NAULING 
Rating:
5.0

Friendly service and on time

Dana Provence 
Rating:
5.0

Was not informed until 15 minutes before pickup that my trailer was not at the Victoria location that I had reserved. I had to drive 40 miles one-way to get my trailer. I had movers scheduled which I had to pay extra so they would wait on me to get back. Not very happy about that.

James Herrington 
Rating:
4.0

Customer did not leave a comment.

Gary McWright 
Rating:
5.0

Customer did not leave a comment.

Ryan Mcelroy 
Rating:
5.0

Great customer service.

Debra Conrad 
Rating:
3.0

U-Haul customer service called 2 days prior to pick up to confirm 1:;00 pickup of vehicle. I requested a 12 noon pick up and customer service agent stated they would make the change on the appointment. Arrived at 12:05pm to pick up truck and found location closed for lunch. I received no notification from U-Haul that the location would be closed during scheduled pick up time. I would recommend this location to a friend, but I would let them know they were closed from noon to 1:00pm for lunch. I think U-Haul should have the courtesy to do the same!

Joe Blair 
Rating:
5.0

Customer did not leave a comment.

Mia Yuen 
Rating:
5.0

Customer did not leave a comment.

DERICK JANAK 
Rating:
4.0

Customer did not leave a comment.

JANIE KAMMERDIENER 
Rating:
5.0

Customer did not leave a comment.

JANIE KAMMERDIENER 
Rating:
5.0

Anthony was very nice and helpful . After the paperwork, he and his associate got me hooked up and tested the lights/brakes and off I went.

PATRICIA WOOLSON 
Rating:
5.0

Customer did not leave a comment.

Kristen Allen 
Rating:
5.0

Ludwig Shop is excellent and would highly recommend!

JAMES ZACHARY 
Rating:
5.0

The people at this shop were so kind and so knowledgeable!

John Racette 
Rating:
1.0

The truck broke down, became un-steerable and actually ran off the off the road about 3 miles from the drop off site. Thankfully I was not injured. The return site was in Hallettsville, TX. My wife was following me in our personal vehicle. We left the rented truck where it died and proceed to the drop off site. The manager said "Not my problem - call UHaul".

Paul Kyle 
Rating:
5.0

Not a thing. This was my best u-haul rental experience ever. Anthony at the Ludwig rental center was just amazing. Made sure everything went well. I could not be happier!

Randy Majek 
Rating:
5.0

Customer did not leave a comment.

Katherine p Wright 
Rating:
5.0

No improvement needed. Great service.

SHARON COUCH 
Rating:
5.0

Customer did not leave a comment.

Meghan Newton 
Rating:
5.0

Fast and friendly. Great drop off experience!!! The Victoria Sam Houston location could take some lessons from these folks!!!

Jeffrey Thomas 
Rating:
5.0

Very professional.

Ronnie Ramirez 
Rating:
1.0

U-haul storage is cluttered and overgrown. Service is rude. Hours are poor.

kyle gaenzle 
Rating:
5.0

Outstanding experience!

Michael McLemore 
Rating:
5.0

Customer did not leave a comment.

BRAD THOMPSON 
Rating:
5.0

Very good customer services

BRYANT SCOTT BERRY 
Rating:
5.0

Customer did not leave a comment.

Marlin Jordan 
Rating:
4.0

Make sure 1 800 U-Haul truly knows what's in stock I was given the run-around till finally Hallettsville

tonya fitch 
Rating:
5.0

Customer did not leave a comment.

Ken Bujnoch 
Rating:
1.0

never experienced such a horrible uhaul reservation. day 2 of waiting for a manager to call me back to start a formal complaint

Christina Gifford 
Rating:
5.0

Customer did not leave a comment.

TOM KOKAS 
Rating:
5.0

Customer did not leave a comment.

Alexander Perez 
Rating:
5.0

Ludwig Repair Shop has some of the friendliest people around always great interacting with them.

KENDALL MUSSMAN 
Rating:
5.0

Customer did not leave a comment.

Ann Burt 
Rating:
5.0

Customer did not leave a comment.

Lisa Crisp 
Rating:
5.0

Customer did not leave a comment.

Janet Wells 
Rating:
3.0

It was very easy to drop off the trailer as the business was closed. We just pulled it to the back of the store and left it there. There had been a lot fo rain so the parking area was very muddy.

Kimberly Corley 
Rating:
5.0

Great customer service!

JAMES ZACHARY 
Rating:
5.0

I have a huge complaint regarding the first location in Victoria,TX! It was horrible. I reserved the 27ft truck on line for pick up Saturday morning at 7 am. Almost an hour later, my credit card was charged and a truck was not available! Thank goodness for the store in Hallettsville! I had to drive my personal vehicle addition 60 miles to pick up a truck! Along with that big inconvenience I had movers sitting around 3 hours I had to pay!

Douglas Vick 
Rating:
4.0

Customer did not leave a comment.

Jose Viedma 
Rating:
5.0

Customer did not leave a comment.

Susan Herrington 
Rating:
5.0

Customer did not leave a comment.

Larry Kocich 
Rating:
5.0

Customer did not leave a comment.

Michael McRaith 
Rating:
5.0

Customer did not leave a comment.

SHARON COUCH 
Rating:
3.0

Customer did not leave a comment.

Steve Gautreau 
Rating:
5.0

Dropped off after hours. Everything was labeled clearly on what to do. Talked to Linda on the phone the day before and she walked me through exactly how to check in after hours. Piece of cake.

Paul Ahrens 
Rating:
3.0

Location was fine; Linda from scheduling was extremely unprofessional and unfortunately, since she was called by the owner of Ludwig's on speakerphone, I heard what she said about me. Due to the issues with our scheduling and the attitude of your scheduling manager Linda, I will not using Uhaul again.

Marissa Irwin 
Rating:
5.0

Customer did not leave a comment.

frank olsovsky 
Rating:
5.0

Believe you owe $50. My 8am Wed appointment at Yoakum Tx was not honored. Thank goodness Ludwig came through.

Mark Shafer 
Rating:
5.0

Customer did not leave a comment.

donnie schaefer 
Rating:
5.0

Everything was just fine!

judy jalufka 
Rating:
5.0

Mr. and Mrs. Ludwig are great to work with every time needed. Highly recommend them to anyone.

JAMES ZACHARY 
No reviews have been submitted for this location.

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