Location was perfect for me. Very friendly and helpful staff. It was a pleasure working with this location.Valeria L.
Customer Reviews for Ludwig Repair Shop
(U-Haul Neighborhood Dealer)
Hallettsville, TX 77964
(N Off Of 90-A)
Services at this Location:
8 am - 12 pm / 1 pm - 5 pm
- Saturday8 am–12 pm
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My experience was perfect! I can't think of a thing to improve upon!!Denise M.
We returned after they were closedDennis H.
Customer did not leave a comment.William M.
Customer did not leave a comment.Benjamin A.
Customer did not leave a comment.Jason F.
Great costumer service.Adam L.
Customer did not leave a comment.Katherine T.
Customer did not leave a comment.RONALD L.
Customer did not leave a comment.RONALD W.
Just dropped it off at this U Haul locationMARK C.
Mr. Anthony was very nice and helpful. Many thanks!!Michelle K.
Customer did not leave a comment.Randy M.
Very reliable and efficientStephen G.
Easy friendlyTrudy P.
No improvements at this timeJoyce R.
The Ludwig Family is great to work with and I will always rent from this location.JAMES Z.
Excellent service!!!Paul W.
Customer did not leave a comment.Ron N.
Continue to rent there. Amazing service and sparkling vehicles.Randy M.
Ludwig rental could not be better. Great service with clean and well maintained vehicles. So great to have them in our area. They are always my first choice for rental.Randy M.
Nothing. Outstanding service. I would never use anyone but Ludwig for a rental. A happy returning customer!Randy M.
Customer did not leave a comment.TRENT T.
Service was Great! Excellent Team there!!Michael T.
Customer did not leave a comment.Andrea S.
Customer did not leave a comment.Ronald W.
Pickup was easy and fast. The trailer i rented was in excellent condition and pulled great.CHRIS K.
Wonderful people, very helpful.CAMDEN J.
Customer did not leave a comment.James R.
Customer did not leave a comment.Philip C.
Customer did not leave a comment.Daniel K.
So lucky to have such amazing and professional service from this Ludwig. They will always be my â€œgo toâ€ for future rentals.Randy M.
Customer did not leave a comment.Oswald A.
Had to return the trailer after two hours due to door not closing. Shop closed early for Thanksgiving, so I just turned it in. Called U-haul to report. U-haul said only owner of shop could issue refund. Owner refused, said there was a latch that could have been used to close door. Since I did not know about the latch, it was my fault. No refund issued. Never going to use u-haul again. Never ever ever will recommend Ludwig U-haul in Hallettsville.Randy M.
Customer did not leave a comment.Bruce K.
Customer did not leave a comment.Thomas F.
Second time using this location, second time dealing with less than professional check out person who both times was rude and unpleasant.Claude H.
I was charged a $25 cleaning fee even though the vehicle was clean prior to drop off.PAUL H.
Customer did not leave a comment.HERBERT W.
I am satisfied with my experience and need no changes.MENDY S.
Customer did not leave a comment.Shelley W.
Keep up the great service! Pick-up and drop off were fast and efficient.Robert M.
Customer did not leave a comment.OTHA N.
Friendly service and on timeDana P.
Was not informed until 15 minutes before pickup that my trailer was not at the Victoria location that I had reserved. I had to drive 40 miles one-way to get my trailer. I had movers scheduled which I had to pay extra so they would wait on me to get back. Not very happy about that.James H.
Customer did not leave a comment.Gary M.
Customer did not leave a comment.Ryan M.
Great customer service.Debra C.
U-Haul customer service called 2 days prior to pick up to confirm 1:;00 pickup of vehicle. I requested a 12 noon pick up and customer service agent stated they would make the change on the appointment. Arrived at 12:05pm to pick up truck and found location closed for lunch. I received no notification from U-Haul that the location would be closed during scheduled pick up time. I would recommend this location to a friend, but I would let them know they were closed from noon to 1:00pm for lunch. I think U-Haul should have the courtesy to do the same!Joe B.
Customer did not leave a comment.Mia Y.
Customer did not leave a comment.DERICK J.
Customer did not leave a comment.JANIE K.
Customer did not leave a comment.JANIE K.
Anthony was very nice and helpful . After the paperwork, he and his associate got me hooked up and tested the lights/brakes and off I went.PATRICIA W.
Customer did not leave a comment.Kristen A.
Ludwig Shop is excellent and would highly recommend!JAMES Z.
The people at this shop were so kind and so knowledgeable!John R.
The truck broke down, became un-steerable and actually ran off the off the road about 3 miles from the drop off site. Thankfully I was not injured. The return site was in Hallettsville, TX. My wife was following me in our personal vehicle. We left the rented truck where it died and proceed to the drop off site. The manager said "Not my problem - call UHaul".Paul K.
Not a thing. This was my best u-haul rental experience ever. Anthony at the Ludwig rental center was just amazing. Made sure everything went well. I could not be happier!Randy M.
Customer did not leave a comment.Katherine p W.
No improvement needed. Great service.SHARON C.
Customer did not leave a comment.Meghan N.
Fast and friendly. Great drop off experience!!! The Victoria Sam Houston location could take some lessons from these folks!!!Jeffrey T.
Very professional.Ronnie R.
U-haul storage is cluttered and overgrown. Service is rude. Hours are poor.kyle G.
Outstanding experience!Michael M.
Customer did not leave a comment.BRAD T.
Very good customer servicesBRYANT SCOTT B.
Customer did not leave a comment.Marlin J.
Make sure 1 800 U-Haul truly knows what's in stock I was given the run-around till finally Hallettsvilletonya F.
Customer did not leave a comment.Ken B.
never experienced such a horrible uhaul reservation. day 2 of waiting for a manager to call me back to start a formal complaintChristina G.
Customer did not leave a comment.TOM K.
Customer did not leave a comment.Alexander P.
Ludwig Repair Shop has some of the friendliest people around always great interacting with them.KENDALL M.
Customer did not leave a comment.Ann B.
Customer did not leave a comment.Lisa C.
Customer did not leave a comment.Janet W.
It was very easy to drop off the trailer as the business was closed. We just pulled it to the back of the store and left it there. There had been a lot fo rain so the parking area was very muddy.Kimberly C.
Great customer service!JAMES Z.
I have a huge complaint regarding the first location in Victoria,TX! It was horrible. I reserved the 27ft truck on line for pick up Saturday morning at 7 am. Almost an hour later, my credit card was charged and a truck was not available! Thank goodness for the store in Hallettsville! I had to drive my personal vehicle addition 60 miles to pick up a truck! Along with that big inconvenience I had movers sitting around 3 hours I had to pay!Douglas V.
Customer did not leave a comment.Jose V.
Customer did not leave a comment.Susan H.
Customer did not leave a comment.Larry K.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.SHARON C.
Customer did not leave a comment.Steve G.
Dropped off after hours. Everything was labeled clearly on what to do. Talked to Linda on the phone the day before and she walked me through exactly how to check in after hours. Piece of cake.Paul A.
Location was fine; Linda from scheduling was extremely unprofessional and unfortunately, since she was called by the owner of Ludwig's on speakerphone, I heard what she said about me. Due to the issues with our scheduling and the attitude of your scheduling manager Linda, I will not using Uhaul again.Marissa I.
Customer did not leave a comment.frank O.
Believe you owe $50. My 8am Wed appointment at Yoakum Tx was not honored. Thank goodness Ludwig came through.Mark S.
Customer did not leave a comment.donnie S.
Everything was just fine!judy J.
Mr. and Mrs. Ludwig are great to work with every time needed. Highly recommend them to anyone.JAMES Z.
Customer did not leave a comment.johnathan F.
Customer did not leave a comment.Luciano P.
The pickup location had excellent customer service. However I ordered a truck to be picked up at the Victoria TX location. They called and confirmed friday morning. Friday afternoon I get a call telling me I will have to pick up the truck in Halletsville which is 90 miles out of the way. They did give us an extra day but charged us for the extra miles. I don't feel this is fair. I feel the Victoria location rented my truck out from underneath me since they called friday morning to confirm. Cost me extra money to pick it up in Halletsville and wasn't filled up. Had to stop and put gas in it right away. Did not find out about the change until 2:30 friday afternoon. Was not happy with Uhaul service this time.DEBORAH G.
Ludwig's is a great place and very easy to work with.Darla S.
Customer did not leave a comment.VIRGINIA J.
Customer did not leave a comment.Quitman M.