Comentarios de los clientes para Lucas Auto

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Lucas Auto

Clasificación general:

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Shaun F.
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The location was closed, so I had to use the app.

maureen S.
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El cliente no dejó un comentario.

Howard K.
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Very friendly

Mark S.
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El cliente no dejó un comentario.

austin D.
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El cliente no dejó un comentario.

Jon H.
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Windshield was dirty on inside. Couldn't see out of it at night. Breaks were grinding really bad. Dissatisfied with the truck as a whole.

Donald B.
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This Uhaul experience was the best I have had in all my moves. Thank you.

Terri M.
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El cliente no dejó un comentario.

Mindy S.
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Great customer service ??

GARY S.
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El cliente no dejó un comentario.

maureen S.
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You have a wonderful U-Haul operation in New Concord, OH. Joe Lucas is above and beyond helpful and considerate. We have used his truck for several years to transport our Operation Christmas Child shoeboxes to the drop-off location. He has always been very accommodating to us and we plan to continue with him in the years to come.

David J.
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El cliente no dejó un comentario.

Mendy A.
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El cliente no dejó un comentario.

josh P.
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El cliente no dejó un comentario.

Thomas H.
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The owner of this small Auto repair shop is very nice and pleasant to work with.

Julian V.
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El cliente no dejó un comentario.

maureen S.
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El cliente no dejó un comentario.

SUSAN G.
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El cliente no dejó un comentario.

John Cutler C.
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We had to wait 20 minutes on someone to show up to give us the keys because the online rental wouldn't work!

ALAN W.
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Big thanks to Joe Lucas at Lucas Auto. He treats his customers fairly and is very prompt.

Danny H.
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El cliente no dejó un comentario.

STEVE F.
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El cliente no dejó un comentario.

Leah T.
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I rented the largest trailer- 6'x12'. There was no tongue jack in the trailer. I am 5'5” 140lb woman and it was impossible for me to lift the trailer off the ball of my truck in order to unhook. Luckily I had a bottle jack in the garage. It's ridiculous that these trailers aren't equipped with a jack. I realize uhaul may be concerned with theft but in that case they should put a lock on the ball mechanism on the trailer, not make it impossible for a customer to unhook without a man. It's enough to cause me never to rent a uhaul again. Instead I will buy my own trailer with a jack.

Benny C.
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The only issue we had was the furniture pads. One reaked of gas. The ones we used to protect our wooden furniture left a sticky residue on the furniture, which sort of defeats part of the purpose to the furniture pads.

Joshua B.
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El cliente no dejó un comentario.

Melody M.
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El cliente no dejó un comentario.

Michelle B.
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The trailer I rented had mud inside of it.

Michelle B.
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The blankets I requested were not all available, only a portion. I also requested a furniture dolly which was not available either.

aaron S.
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El cliente no dejó un comentario.

maureen S.
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El cliente no dejó un comentario.

earl R.
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Had to wait 1/2 hour for truck to arrive from previous renter . Truck shook badly at speeds 50 to 55 when loaded

Bryan R.
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El cliente no dejó un comentario.

Holly G.
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El cliente no dejó un comentario.

Brian M.
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The guy was friendly.

Todd R.
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El cliente no dejó un comentario.

Jared G.
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El cliente no dejó un comentario.

brenda S.
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Extremely helpful, I would highly recommend them to anyone to needs a truck.

JIM M.
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use all GMC equipment, FORD had 13,000 miles and the GMC had 98,000 miles but the GMC had more power & out preformed the FORD.!

Monica P.
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El cliente no dejó un comentario.

Benedict J.
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Lucas Auto is a great representation for your company. Very friendly and efficient.

Holly G.
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El cliente no dejó un comentario.

Hossein M.
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El cliente no dejó un comentario.

Christine G.
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El cliente no dejó un comentario.

barbara H.
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The truck had damages all over it which we made the guy mark with U'Haul X's. The cab was filthy. The mileage was listed at 8245 and the odometer read 8275. The gas tank read 3/4 and it was marked between 3/4 and 7/8 on the contract. I literally scrubbed the whole inside of the cab before returning and had 7/8 tank of gas. I am honest and I would appreciate your people being honest. Also we were told all the lights were working, but the light on the tow dolly on the drivers side was not working. Also that tow dolly had no shocks on it. I have never rented a tow dolly that was so noisy and caused the truck to want to sway. I kept my speed at 45-55 according to roads and contract.

Eleanor M.
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El cliente no dejó un comentario.

Larry B.
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El cliente no dejó un comentario.

John M.
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El cliente no dejó un comentario.

Philip B.
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El cliente no dejó un comentario.

PHIL M.
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El cliente no dejó un comentario.

RICHARD W.
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Made it easy for me

KAITLIN D.
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El cliente no dejó un comentario.

robert B.
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El cliente no dejó un comentario.

JOHN C.
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Business was closed when I dropped off on a Sunday evening.

maureen S.
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El cliente no dejó un comentario.

MIKE C.
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nothing your great.

Brian O.
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El cliente no dejó un comentario.

NANCY S.
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El cliente no dejó un comentario.

LAURIE G.
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El cliente no dejó un comentario.

LISA M.
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Joe was very friendly and helpful. He checked all of the equipment and helped my husband get the tow vehicle hitched. He was great!

BARB P.
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Nothing. They were beyond accommodating!

LINDA V.
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El cliente no dejó un comentario.

Derek U.
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I've rented two trucks in the past 2 weeks (one 15' and one 20') Both from Zanesville to Lancaster pick up and drop off is a breeze less than 5 min each both times if there was anything to improve on it would be to notify the customer of any free storage rental special upon renting the trucks instead of dropping off as I had already unloaded (and rented a unit at a non uhaul storage facility) prior to returning the truck

JAQCQUELINE G.
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El cliente no dejó un comentario.

JEFFERY H.
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El cliente no dejó un comentario.

JOHN D.
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Super place. The guy there really helped make our move easy.

JOHN C.
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El cliente no dejó un comentario.

CLYDE D.
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El cliente no dejó un comentario.

Robert W.
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El cliente no dejó un comentario.

robert W.
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El cliente no dejó un comentario.

Dana C.
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El cliente no dejó un comentario.

ASHLEY S.
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Great service! Joe was very helpful.

muskingum U.
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Posting Hours of Business would be extremely helpful. There are no hours posted as to when the business closes. Attention to customer service and professionalism would assist this establishment greatly.

KEVIN H.
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Keep doing what you're doing for the customers. Very accommodating .

CAITLIN L.
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El cliente no dejó un comentario.

RYAN H.
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El cliente no dejó un comentario.

TERRENCE B.
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The drop-off location was closed for the weekend.

MARK C.
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Not satisfied with this service. I had to go to a different location to pick up the truck than where I had picked. About 30 miles out of my way round trip. Not to mention the extra gas it cost. Filed complaint with U Haul. Was told I would get a response from someone within 3 days. It's been 10 days- still waiting to hear from someone.

MIKE M.
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El cliente no dejó un comentario.

Kenny M.
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Very easy to work with.. made special arrangements for me..

DERON H.
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El cliente no dejó un comentario.

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the owner did a through inspection of the U-haul prior to our arrival. He assisted in hooking up the u-haul to our vechile and insured that everything was in working order. I would definitely recommend this location to the parents of other college students.

No se han enviado comentarios para esta ubicación.

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