Comentarios del cliente para LTG Tire

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de LTG Tire

Grado total:

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Edwin B. en

Grado:

I show up and the guy is too busy sitting behind his desk to care about anything else. He tells me to go back the auto transport up to a fence. Offers no help to ensure I don’t crash or guide me in at all. He also says “once you unload it, come in and I’ll get you a receipt.” So I go and park it. Then spend 5 minutes trying to figure out how to unhitch the auto transport. No clue how. So I go in and ask for help and he just stares at me like I’m an idiot and says “just unwind it.” I give him a confused look and he reluctantly says he’ll be out in a minute. Not sure what his problem was. Then he says he won’t give me any paperwork but I’ll get an email confirmation from Uhaul. Now the fun part comes in.... I get an almost $400 wrong drop-off location fee. Thanks for that Uhaul. No one at any point said I would get this fee. I even called customer service earlier in the day, and notified the location in El Cajon that I would be dropping it off at an unknown location as it was a cross country move and I don’t know the area. I told the guy at my drop off location when I called before dropping it off and he too did not mention additional fees. So I call a Uhaul and the lady at scheduling was nothing shy of disrespectful, condescending, and completely rude. She should not be answering the phones or have a Job for that matter. She lectured me for over 10 minutes on why I should know better. Sorry, but I’m not your employee, I’m a customer. I’ve spent close to $10,000 at Uhaul in just over a year. Penske is my next call for my next move. I’ve been using your services for 15 years personally, and longer with my family. But I’m so sick of the problems I get with your company. You’re welcome to offer me a credit for my truck rental; anything shy of that, and you’ve lost yourself a customer.

Kenneth J. en

Grado:

Excellent customer service! Thank you

Shonnea H. en

Grado:

Ron Wood is professional and friendly. Fast and excellent customer service.

Stephen P. en

Grado:

El cliente no dejó un comentario.

robert Y. en

Grado:

El cliente no dejó un comentario.

Tracy M. en

Grado:

I requested on the online order, I asked in person, and the owner of LTG Tire assured me he would put it in the truck, but I never received a dolly that I paid for. Please refund that charge. thank you!

Elaine W. en

Grado:

Customer service was excellent. Very flexible and accommodating. Location had wrong mileage - I was charged too much. Will make adjustment. Overall I would return to this location for all my rental needs.

peter R. en

Grado:

Local agent was good. The official rates are brutal however. 93.00 for roughly 2 hours and 33 miles.

Jed R. en

Grado:

Truck smelled like pot in cabin.

robert O. en

Grado:

Drop off was also a smooth process. The workers there promptly came out and helped me remove the dolly.

Ramon E. en

Grado:

Excellent customer service! It was my first time at that location and they were super. I will highly recommend it!

Joseph O. en

Grado:

I should have been notified by email that the pick up location was changed. If I wouldn't have called the preferred pick up location I would have made a trip to that location for nothing. Very poor customer service on u haul.

mike J. en

Grado:

Staff was friendly and helpful. Great experience!

Bruce S. en

Grado:

Too many hidden fees Rude customer service

JAMES K. en

Grado:

Nothing. Dealer was knowledgible friendly and explained everything..

John W. en

Grado:

El cliente no dejó un comentario.

Robert D. en

Grado:

Very good

Maria D B. en

Grado:

The truck had a funky odor in the cabin.. Maybe use a car deodorizer

Jacob G. en

Grado:

El cliente no dejó un comentario.

Jonathan H. en

Grado:

El cliente no dejó un comentario.

sandra L. en

Grado:

El cliente no dejó un comentario.

Kris G. en

Grado:

El cliente no dejó un comentario.

Libby S. en

Grado:

El cliente no dejó un comentario.

Rebecca R. en

Grado:

El cliente no dejó un comentario.

Chuen C. en

Grado:

El cliente no dejó un comentario.

Kevin R. en

Grado:

The roof have several holes and all my furniture got wet I have video, I called and no one got back to me yet is been 2 days

James F. en

Grado:

El cliente no dejó un comentario.

Maria P. en

Grado:

El cliente no dejó un comentario.

Pachnek K. en

Grado:

El cliente no dejó un comentario.

Zachary C. en

Grado:

El cliente no dejó un comentario.

Pedro R. en

Grado:

Friendly service

kevin P. en

Grado:

El cliente no dejó un comentario.